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Payments Support Jobs in Georgia (NOW HIRING)

authority

Payment Operations Specialist

Atlanta, GA · On-site

$49K - $66K/yr

Authority Brands is seeking an organized and detail-oriented Operations Specialist to support our growing Payments Division. This entry-level role is ideal for someone with 1-2 years of experience in ...

Authority Brands

Payment Operations Specialist

Atlanta, GA

$49K - $66K/yr

Authority Brands is seeking an organized and detail-oriented Operations Specialist to support our growing Payments Division. This entry-level role is ideal for someone with 1-2 years of experience in ...

Authority Brands

Payment Operations Specialist

Atlanta, GA

$49K - $66K/yr

Authority Brands is seeking an organized and detail-oriented Operations Specialist to support our growing Payments Division. This entry-level role is ideal for someone with 1-2 years of experience in ...

BK Sterling Corporation

Be Seen First

Administrative Assistant - Accounts Receivable Support

Cumming, GA · On-site

$16 - $21.75/hr

Own invoicing and payment workflows for assigned transactions, including commission-based brokerage business. * Enter and maintain contract records for applicable accounts. * Review, enter, and send ...

flowcontrol

Accounts Receivable Associate

Kennesaw, GA · On-site

$17.50 - $22.75/hr

Prepare and process invoices, payments. * Support the finance team in conducting audits and resolving discrepancies. * Maintain organized records of financial transactions and relevant documents.

flowcontrol

Accounts Receivable Associate

Kennesaw, GA

$17.50 - $22.75/hr

Prepare and process invoices, payments. * Support the finance team in conducting audits and resolving discrepancies. * Maintain organized records of financial transactions and relevant documents.

flowcontrol

Accounts Receivable Associate

Kennesaw, GA

$17.50 - $22.75/hr

Prepare and process invoices, payments. * Support the finance team in conducting audits and resolving discrepancies. * Maintain organized records of financial transactions and relevant documents.

InComm Payments

Product Support Analyst I

Columbus, GA · On-site

Overview When you think of InComm Payments, think of Innovative Payments Technology. We were ... The FLOS Product Support Analyst I is responsible for supporting day-to-day business operations by ...

Staff Financial Group

Bookkeeper

Atlanta, GA

$70K - $85K/yr

Oversee purchasing and vendor payments * Support billing and accounts receivable * Collaborate with a part-time controller on monthly reporting * Use specialized industry software for tracking and ...

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All JobsPayments Support JobsPayments Support Jobs in Georgia

Payments Support information

What is payments support?

Payments Support refers to professionals or teams responsible for assisting customers and businesses with issues related to processing, receiving, or sending payments. They handle inquiries about payment failures, transaction disputes, refunds, and account reconciliations, ensuring that all payment-related activities run smoothly. Payments Support specialists often work with various payment platforms, banks, and internal systems to troubleshoot and resolve any payment issues. Their role is essential for maintaining customer satisfaction and the integrity of financial operations.

What are the key skills and qualifications needed to thrive as a payments support professional, and why are they important?

To excel as a Payments Support professional, you need strong analytical skills, attention to detail, and a background in finance or banking, often supported by relevant education or experience. Familiarity with payment processing systems, reconciliation tools, and knowledge of compliance standards like PCI DSS is typically required. Excellent problem-solving, communication, and customer service skills help you resolve payment issues efficiently and maintain positive client relationships. These abilities ensure accurate transaction handling, regulatory compliance, and high levels of customer satisfaction in a fast-paced financial environment.

How does a payments support professional typically collaborate with other departments to resolve complex payment issues?

Payments Support professionals often work closely with departments such as finance, compliance, and IT to resolve complex payment issues. For example, they may coordinate with finance teams to investigate discrepancies, consult compliance for regulatory concerns, and liaise with IT to troubleshoot technical problems. This cross-functional collaboration ensures timely and accurate resolution of customer inquiries or transaction errors, which is vital for maintaining customer trust and operational efficiency. Effective communication and a proactive approach to problem-solving are key to success in this collaborative environment.

What is the difference between Payments Support vs Payments Analyst?

AspectPayments SupportPayments Analyst
Required CredentialsBasic financial or customer service certifications, relevant experienceFinancial certifications, analytical skills, sometimes a degree in finance or related field
Work EnvironmentCustomer service centers, support teams, back-office operationsFinancial institutions, corporate finance departments, data analysis teams
Employer & Industry UsagePayment processing companies, banks, fintech firmsFinancial institutions, payment service providers, banks
Common Search & ComparisonCustomer support roles in paymentsFinancial data analysis in payments

Payments Support primarily focuses on assisting customers with payment issues, troubleshooting, and resolving transaction problems. Payments Analysts analyze payment data, identify trends, and improve payment processes. While both roles involve payments, Payments Support emphasizes customer service, whereas Payments Analysts focus on data analysis and process optimization.

What are popular job titles related to Payments Support jobs in Georgia?

For Payments Support jobs in Georgia, the most frequently searched job titles are:

What job categories do people searching Payments Support jobs in Georgia look for?

The top searched job categories for Payments Support jobs in Georgia are:

What cities in Georgia are hiring for Payments Support jobs?

Cities in Georgia with the most Payments Support job openings:

Payments Support jobs near you

Payment Operations Specialist

authority

Atlanta, GA • On-site

$49K - $66K/yr

Full-time

Re-posted 24 days ago

Job description

Authority Brands is seeking an organized and detail-oriented Operations Specialist to support our growing Payments Division. This entry-level role is ideal for someone with 1–2 years of experience in payment processing and/or consumer financing support. The Operations Specialist will assist in day-to-day operations, support desk activities, merchant onboarding, and data entry tasks related to both payment processing and financing workflows.

This is an exciting opportunity for an early-career professional looking to grow their skill set and gain exposure to financial operations in a fast-paced, service-oriented environment.

Key Responsibilities

  • Serve as a first-line resource on the Payments Support Desk for merchant and franchisee inquiries
  • Assist with onboarding support for merchants enrolling in consumer financing and payment processing platforms
  • Monitor, log, and track support tickets using internal CRM and ticketing systems
  • Escalate issues appropriately while ensuring clear and timely communication to internal teams and franchisees
  • Perform basic data entry and integrity checks related to payment processing setup and consumer financing submissions
  • Support report generation and status updates for team leads and management
  • Collaborate cross-functionally with operations, IT, and support partners to ensure smooth execution of daily tasks
  • Stay current on updates to payment systems, lender portals, and internal procedures

Qualifications

  • 1–2 years of experience in payment processing, customer support, or consumer financing
  • Familiarity with ticketing systems, CRM tools, and digital support workflows
  • Strong attention to detail and ability to manage multiple tasks in a deadline-driven environment
  • Effective communication skills, both verbal and written
  • Problem-solving mindset and a desire to learn and grow within the role
  • Proficiency in Microsoft Office (especially Excel and Outlook)
  • High school diploma or equivalent required; associate or bachelor’s degree preferred

Preferred Qualifications

  • Experience supporting franchise-based operations or field service businesses
  • Exposure to merchant onboarding processes or lender application platforms
  • Interest in fintech or financial services

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