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Payments Support Jobs in Rincon, GA (NOW HIRING)

Georgia Eye Institute

Payment Poster

Richmond Hill, GA · On-site

$15 - $18.75/hr

This role ensures that all payments from insurance companies, patients, and other third-party ... Provide support to the billing and collections team as needed, including assisting with special ...

St. Joseph's/Candler

Payment Posting Auditor

Savannah, GA · On-site

$19.28/hr

Reviews and correctly posts payments and adjustments from the OA23 and Zero Pay Reports. Additionally, the co-worker is responsible for resolving unapplied cash issues. * Offers support to other team ...

St. Joseph's/Candler

Payment Posting Auditor

Savannah, GA · On-site

$19.28/hr

Reviews and correctly posts payments and adjustments from the OA23 and Zero Pay Reports. Additionally, the co-worker is responsible for resolving unapplied cash issues. * Offers support to other team ...

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Payments Support information

See Rincon, GA salary details

$10

$16

$23

How much do payments support jobs pay per hour?

As of Aug 18, 2026, the average hourly pay for payments support in Rincon, GA is $16.90, according to ZipRecruiter salary data. Most workers in this role earn between $13.99 and $18.56 per hour, depending on experience, location, and employer.

What is payments support?

Payments Support refers to professionals or teams responsible for assisting customers and businesses with issues related to processing, receiving, or sending payments. They handle inquiries about payment failures, transaction disputes, refunds, and account reconciliations, ensuring that all payment-related activities run smoothly. Payments Support specialists often work with various payment platforms, banks, and internal systems to troubleshoot and resolve any payment issues. Their role is essential for maintaining customer satisfaction and the integrity of financial operations.

What are the key skills and qualifications needed to thrive as a payments support professional, and why are they important?

To excel as a Payments Support professional, you need strong analytical skills, attention to detail, and a background in finance or banking, often supported by relevant education or experience. Familiarity with payment processing systems, reconciliation tools, and knowledge of compliance standards like PCI DSS is typically required. Excellent problem-solving, communication, and customer service skills help you resolve payment issues efficiently and maintain positive client relationships. These abilities ensure accurate transaction handling, regulatory compliance, and high levels of customer satisfaction in a fast-paced financial environment.

How does a payments support professional typically collaborate with other departments to resolve complex payment issues?

Payments Support professionals often work closely with departments such as finance, compliance, and IT to resolve complex payment issues. For example, they may coordinate with finance teams to investigate discrepancies, consult compliance for regulatory concerns, and liaise with IT to troubleshoot technical problems. This cross-functional collaboration ensures timely and accurate resolution of customer inquiries or transaction errors, which is vital for maintaining customer trust and operational efficiency. Effective communication and a proactive approach to problem-solving are key to success in this collaborative environment.

What is the difference between Payments Support vs Payments Analyst?

AspectPayments SupportPayments Analyst
Required CredentialsBasic financial or customer service certifications, relevant experienceFinancial certifications, analytical skills, sometimes a degree in finance or related field
Work EnvironmentCustomer service centers, support teams, back-office operationsFinancial institutions, corporate finance departments, data analysis teams
Employer & Industry UsagePayment processing companies, banks, fintech firmsFinancial institutions, payment service providers, banks
Common Search & ComparisonCustomer support roles in paymentsFinancial data analysis in payments

Payments Support primarily focuses on assisting customers with payment issues, troubleshooting, and resolving transaction problems. Payments Analysts analyze payment data, identify trends, and improve payment processes. While both roles involve payments, Payments Support emphasizes customer service, whereas Payments Analysts focus on data analysis and process optimization.

What cities near Rincon, GA are hiring for Payments Support jobs?

Cities near Rincon, GA with the most Payments Support job openings:

Payments Support jobs near you

Payment Poster

Georgia Eye Institute of the Southeast LLC

Richmond Hill, GA • Hybrid

$15 - $18.75/hr

Full-time

Posted 5 days ago

Georgia Eye Institute rating

4.8

Company rating: 4.8 out of 10

Based on 7 frontline employees who took The Breakroom Quiz

Job description

Description

Job Title: Payment Poster

Location: Richmond Hill, GA | Hybrid-Remote

Employment Type: Full-time

Reports To: Billing Manager

Department: Revenue Cycle 


 Job Summary:

The Payment Poster is responsible for accurately posting payments, adjustments, and denials to patient accounts in the practice management system. This role ensures that all payments from insurance companies, patients, and other third-party payers are posted promptly and accurately, contributing to the overall e?ciency of the revenue cycle. The ideal candidate will possess strong attention to detail, knowledge of medical billing procedures, and the ability to work independently in a fast-paced environment.


Responsibilities:

Accurately post all payments, adjustments, and denials to patient accounts from insurance companies, patients, and other third-party payers.

May be responsible for daily payment reconciliation, ensuring posted payments, deposits, and payment batches are accurately balanced while researching and resolving discrepancies as needed. 

Identify and document reasons for denials and underpayments, and escalate to the appropriate billing or collections team for follow-up.

Process daily batches of payments and ensure that all payments are applied to the correct patient accounts.

Enter and update patient insurance information as needed, ensuring accuracy and completeness.

Collaborate with the billing team to resolve discrepancies and provide updates on payment posting status.

Generate and review daily, weekly, and monthly reports related to payment posting and reconciliation activities.

Adhere to HIPAA regulations and maintain patient confidentiality at all times.

Assist in identifying and implementing process improvements to increase the e?ciency and accuracy of payment posting.

Provide support to the billing and collections team as needed, including assisting with special projects or tasks.

Requirements

Qualifications:

High school diploma or GED required; associate's degree or certification in medical billing/ coding preferred.

Minimum of 1-2 years of experience in medical payment posting, medical billing, or a related field.

Proficiency in practice management software, electronic health records (EHR), and Microsoft O?ce (Excel, Word, Outlook and Teams).

Understanding of insurance explanation of benefits (EOBs), electronic remittance advice (ERA), and general medical billing practices.

Strong attention to detail and accuracy in data entry and payment posting.

Ability to manage multiple tasks and prioritize e?ectively in a fast-paced environment.

Excellent verbal and written communication skills.

Ability to identify and resolve discrepancies and issues related to payment posting.

Ability to work as part of a team and collaborate with other departments.

What Georgia Eye Institute employees say

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