... payment integrity, claims cost containment, and analytics. Sagility has more than 25,000 employees ... Subject Matter Expert (SME)-Operations The Subject Matter Expert (SME) is responsible to ...
... payment integrity, claims cost containment, and analytics. Sagility has more than 25,000 employees ... Subject Matter Expert (SME)-Operations The Subject Matter Expert (SME) is responsible to ...
... payment integrity, claims cost containment, and analytics. Sagility has more than 25,000 employees ... Subject Matter Expert (SME)-Operations The Subject Matter Expert (SME) is responsible to ...
... payment integrity, claims cost containment, and analytics. Sagility has more than 25,000 employees ... Subject Matter Expert (SME)-Operations The Subject Matter Expert (SME) is responsible to ...
... payment integrity, claims cost containment, and analytics. Sagility has more than 25,000 employees ... Subject Matter Expert (SME)-Operations The Subject Matter Expert (SME) is responsible to ...
... payment integrity, claims cost containment, and analytics. Sagility has more than 25,000 employees ... Subject Matter Expert (SME)-Operations The Subject Matter Expert (SME) is responsible to ...
Salesforce Solution SME Remote or onsite: ONSITE - 5 days a week Miami, FL Duration of contract ... Salesforce Billing & Payments + end‑to‑end Lead‑to‑Cash ownership * Ability to operate as a ...
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Salesforce Solution SME Remote or onsite: ONSITE - 5 days a week Miami, FL Duration of contract ... Salesforce Billing & Payments + end‑to‑end Lead‑to‑Cash ownership * Ability to operate as a ...
... Payment and encounter processing • Claims adjustments, voids, and resubmissions Managed Care Data: • Managed Care Organization (MCO) encounter data • Capitation payments • Managed care ...
... Payment and encounter processing • Claims adjustments, voids, and resubmissions Managed Care Data: • Managed Care Organization (MCO) encounter data • Capitation payments • Managed care ...
... Payment and encounter processing • Claims adjustments, voids, and resubmissions Managed Care Data: • Managed Care Organization (MCO) encounter data • Capitation payments • Managed care ...
... Payment and encounter processing • Claims adjustments, voids, and resubmissions Managed Care Data: • Managed Care Organization (MCO) encounter data • Capitation payments • Managed care ...
Cards SME
Hanover, MD · On-site
Cards SME Location: Hanover, MD Position Type: Contract Duration: 6 / 12 Month Work Type: Onsite ... Cards Payments domain Strong knowledge of CreditDebit card lifecycle Chargebacks disputes ...
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Cards SME
Hanover, MD · On-site
Cards SME Location: Hanover, MD Position Type: Contract Duration: 6 / 12 Month Work Type: Onsite ... Cards Payments domain Strong knowledge of CreditDebit card lifecycle Chargebacks disputes ...
FICO CCS SME
Johnston, RI · On-site
$90K - $110K/yr
... payments, ACH, wires, and transaction processing. • Experience with business analysis ... Roles & Responsibilities • Serve as the primary SME for FICO CCS and related cash management ...
New
FICO CCS SME
Johnston, RI · On-site
$90K - $110K/yr
... payments, ACH, wires, and transaction processing. • Experience with business analysis ... Roles & Responsibilities • Serve as the primary SME for FICO CCS and related cash management ...
New
Associate Director, Revenue Strategy, SME
New York, NY · On-site
$180K - $245K/yr
About Airwallex Airwallex is the only unified payments and financial platform for global businesses ... Design and implement the long-range strategic plan for Airwallex's SME business. * Define ...
Associate Director, Revenue Strategy, SME
New York, NY · On-site
$180K - $245K/yr
About Airwallex Airwallex is the only unified payments and financial platform for global businesses ... Design and implement the long-range strategic plan for Airwallex's SME business. * Define ...
Medicaid SME - MS - Medicaid
Jackson, MS · On-site
The Medicaid SME will provide subject matter expertise related to Medicaid program data, policies ... Payment and encounter processing * Claims adjustments, voids, and resubmissions Managed Care Data:
Medicaid SME - MS - Medicaid
Jackson, MS · On-site
The Medicaid SME will provide subject matter expertise related to Medicaid program data, policies ... Payment and encounter processing * Claims adjustments, voids, and resubmissions Managed Care Data:
Job Title: FGPP SME - Production Support Location: Remote Job Type: Contract Job Overview Key ... Review payment processing flows and compare with errors to pinpoint issues * Analyse traces to ...
Job Title: FGPP SME - Production Support Location: Remote Job Type: Contract Job Overview Key ... Review payment processing flows and compare with errors to pinpoint issues * Analyse traces to ...
Senior Manager, Revenue Strategy & Operations, SME
New York, NY · On-site
$140K - $200K/yr
About Airwallex Airwallex is the only unified payments and financial platform for global businesses ... What you'll do The Senior Manager, Revenue Strategy & Operations, SME sits at the core of our US ...
Senior Manager, Revenue Strategy & Operations, SME
New York, NY · On-site
$140K - $200K/yr
About Airwallex Airwallex is the only unified payments and financial platform for global businesses ... What you'll do The Senior Manager, Revenue Strategy & Operations, SME sits at the core of our US ...
Sales Manager, SME & Growth
$240K - $290K/yr
About Airwallex Airwallex is the only unified payments and financial platform for global businesses ... About the team The SME & Growth Business team at Airwallex is a passionate group of collaborators ...
Sales Manager, SME & Growth
$240K - $290K/yr
About Airwallex Airwallex is the only unified payments and financial platform for global businesses ... About the team The SME & Growth Business team at Airwallex is a passionate group of collaborators ...
Sales Manager, SME & Growth
San Francisco, CA · On-site
$280K - $340K/yr
About Airwallex Airwallex is the only unified payments and financial platform for global businesses ... About the team The SME & Growth Business team at Airwallex is a passionate group of collaborators ...
Sales Manager, SME & Growth
San Francisco, CA · On-site
$280K - $340K/yr
About Airwallex Airwallex is the only unified payments and financial platform for global businesses ... About the team The SME & Growth Business team at Airwallex is a passionate group of collaborators ...
SAP FICO/ FSCD Test Lead-SME Location ... Remote Position type: contract Key Responsibilities Lead a Tiger team in SAP Payments domain ...
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SAP FICO/ FSCD Test Lead-SME Location ... Remote Position type: contract Key Responsibilities Lead a Tiger team in SAP Payments domain ...
Manager, Sales Development, SME & Growth
$150K - $225K/yr
About Airwallex Airwallex is the only unified payments and financial platform for global businesses ... About the team The SME & Growth Business team at Airwallex is a passionate group of collaborators ...
Manager, Sales Development, SME & Growth
$150K - $225K/yr
About Airwallex Airwallex is the only unified payments and financial platform for global businesses ... About the team The SME & Growth Business team at Airwallex is a passionate group of collaborators ...
Threat Finance SME
Tampa, FL · On-site
... payment channel operating rules. * Experience that demonstrates an understanding of latest loan fraud threats/trends. * Previous experience and the ability to demonstrate proficiency conducting ...
Threat Finance SME
Tampa, FL · On-site
... payment channel operating rules. * Experience that demonstrates an understanding of latest loan fraud threats/trends. * Previous experience and the ability to demonstrate proficiency conducting ...
Launch Support SME
El Segundo, CA · On-site
$162K - $223K/yr
Launch Support SME Launch Support SME Belong. Connect. Grow. with KBR! KBR's National Security ... payments for exceptional performance. Belong, Connect and Grow at KBR At KBR, we are passionate ...
Launch Support SME
El Segundo, CA · On-site
$162K - $223K/yr
Launch Support SME Launch Support SME Belong. Connect. Grow. with KBR! KBR's National Security ... payments for exceptional performance. Belong, Connect and Grow at KBR At KBR, we are passionate ...
Staff Accountant
Winston Salem, NC · On-site
$50K - $66K/yr
SME - Specialized Mobile Exhibits Job Openings >> Staff Accountant Staff Accountant Summary Title ... This role ensures vendor invoices, payments, expense reports, and financial records are accurate ...
Staff Accountant
Winston Salem, NC · On-site
$50K - $66K/yr
SME - Specialized Mobile Exhibits Job Openings >> Staff Accountant Staff Accountant Summary Title ... This role ensures vendor invoices, payments, expense reports, and financial records are accurate ...
Credit Card SME
Berkeley Heights, NJ · On-site
Credit Card Domain * 15+ year of credit card, payments experience from banking industry * 10+ years of experience in end-to-end lifecycle of Credit Card issuer area * Expert in card application ...
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Credit Card SME
Berkeley Heights, NJ · On-site
Credit Card Domain * 15+ year of credit card, payments experience from banking industry * 10+ years of experience in end-to-end lifecycle of Credit Card issuer area * Expert in card application ...
Payments Sme information
What is the difference between Payments Sme vs Payments Analyst?
| Aspect | Payments Sme | Payments Analyst |
|---|---|---|
| Credentials | Relevant certifications (e.g., PCI DSS, AML), industry experience | Financial or business degree, certifications like CBAP or CFA beneficial |
| Work Environment | Subject matter expertise, consulting, project-based roles | Data analysis, reporting, process improvement |
| Employer & Industry Usage | Financial institutions, payment service providers, fintechs | Banks, payment processors, financial firms |
| Search & Comparison Intent | Understanding specialized payment solutions, consulting roles | Analyzing payment data, improving transaction processes |
The Payments Sme focuses on providing expert knowledge and consulting on payment systems, while the Payments Analyst primarily analyzes payment data to optimize processes. Both roles are vital in the payments industry but differ in their focus and responsibilities.

Sagility rating
4.6
Based on 29 frontline employees who took The Breakroom Quiz
61st of 71 rated call and contact centers
Job description
Job title:
Subject Matter Expert (SME)-Operations
Job Description:
The Subject Matter Expert (SME) is responsible to collaborate with assigned class Trainer/Vendor and UHC support in accordance with the classroom job responsibilities. The SME will actively be engaged in class participation and/or activities needed to assist and motivate agents in their role.
Duties and responsibilities
• Set up and invite Participants to team chats for learners, Trainers, and SMEs in Training Channel
• Update daily attendance tracker
• Monitor learner's login to Genesys/Pulse-Not Ready codes
• Participate and observe in Simulated Practices and fishbowls
• Observe and document agent/learner behavior
• Submit daily Recap to Vendor/UHC support
• Assist/troubleshoot learners with system issues
• Proactively identifying and assisting as needed
Eligibility
1. Must be prior season returner Agents, must go through wave 0 or new hire training prior to supporting the training classroom.
2. Supervisor/Coach, must go through wave 0 or new hire training prior to supporting the training classroom.
3. Trainers
Minimum education and experience required
• High School Diploma or equivalent
• Active resident Health Insurance Producer License
• Previous experience as a licensed sales agent handling inbound or outbound sales calls
• Must obtain and maintain non-resident licenses as needed: AL, AZ, CA, FL, GA, IL, MO, NJ, NY, NC, OH, PA, TX, VA, WA
• Must successfully complete a Simulated Call Assessment facilitated by a Vendor Lead or SME before being assigned to a team
• Required to attend all initial and refresher training sessions assigned to sales agents
• Experience coaching or mentoring others in a sales environment is a plus
Location:
Work@Home USAUnited States of America
About Sagility
Sourced by ZipRecruiter
Industry
Strategic planning consulting services
Company size
10,000+ Employees
Headquarters location
Westminster, CO, US
Year founded
1998