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Payment Recovery Specialist Jobs (NOW HIRING)

Above All Personnel

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Payment Recovery Specialist

Saint Louis, MO · On-site

$15 - $17/hr

Above All Personnel is partnering with a respected organization seeking a Payment Recovery Specialist to join their team. This opportunity is ideal for a detail-oriented professional who excels in ...

Georgias's Own

Payment Recovery Specialist I

The Payment Recovery Specialist I oversees the daily operations of loans under bankruptcy protection and/or charge-off stature. This includes providing daily direction to the department's workflow ...

Premier Auto Credit

Recovery Specialist

Glendale, CA · On-site

$21 - $24/hr

Recovery Specialist About the Role: The Recovery Specialist plays a critical role in managing and ... Communicate effectively with customers to negotiate payment arrangements or voluntary returns when ...

BECU

Recovery Specialist

Spokane, WA · Remote

$28.99 - $35.34/hr

... payments and returned mail, preparing and filing Chapter 7 and Chapter 13 proofs of claim, and ... As a Recovery Specialist, you'll bring your knowledge, relationship-building skills, and commitment ...

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How much do payment recovery specialist jobs pay per hour?

As of Sep 1, 2026, the average hourly pay for payment recovery specialist in the United States is $21.51, according to ZipRecruiter salary data. Most workers in this role earn between $17.31 and $24.04 per hour, depending on experience, location, and employer.

What is a payment recovery specialist?

Payment Recovery Specialists are professionals who focus on identifying, collecting, and resolving outstanding payments owed to a company or organization. They review accounts, investigate discrepancies, and communicate with clients or insurance providers to secure unpaid balances. Their role is crucial in maintaining a healthy cash flow and ensuring financial stability for the business. Payment Recovery Specialists often work in industries such as healthcare, finance, or insurance, and must possess strong analytical and negotiation skills.

What skills and qualifications are needed to thrive as a payment recovery specialist?

To thrive as a Payment Recovery Specialist, you need strong analytical skills, familiarity with billing processes, and typically a background in finance or accounting. Proficiency with collections software, CRM systems, and spreadsheets like Excel is highly valuable, and some roles may require certification in credit or collections. Excellent negotiation, communication, and problem-solving skills help build rapport with clients and efficiently resolve payment issues. These competencies ensure effective recovery of outstanding payments, minimize financial losses, and maintain positive client relationships.

What are common challenges faced by payment recovery specialists, and how can they be addressed?

Payment Recovery Specialists often encounter challenges such as navigating complex billing systems, dealing with unresponsive clients, and resolving discrepancies in payment records. To address these, specialists typically rely on strong communication skills, attention to detail, and persistence in following up on outstanding accounts. Building effective relationships with internal teams and clients can also help expedite resolutions. Additionally, staying up-to-date with industry regulations and best practices ensures compliance and improves recovery rates.

What is the difference between Payment Recovery Specialist vs Collections Agent?

AspectPayment Recovery SpecialistCollections Agent
CredentialsRelevant certifications like Certified Recovery Specialist (CRS)Often similar certifications, but less specialized
Work EnvironmentFinancial institutions, healthcare, or service providersDebt collection agencies, financial institutions
Employer & IndustryHealthcare, banking, utility companiesDebt collection agencies, banks
Search & Comparison IntentFocus on recovering payments, resolving billing issuesFocus on collecting overdue debts

While both roles involve recovering payments, Payment Recovery Specialists typically work within organizations to resolve billing issues and recover funds through customer communication, often requiring specific certifications. Collections Agents primarily focus on collecting overdue debts on behalf of lenders or collection agencies. The roles overlap but differ in scope and work environment.

More about Payment Recovery Specialist jobs

What states have the most Payment Recovery Specialist jobs?

States with the most job openings for Payment Recovery Specialist jobs include:

What job categories do people searching Payment Recovery Specialist jobs look for?

The top searched job categories for Payment Recovery Specialist jobs are:

Payment Recovery Specialist jobs near you
Infographic showing various Payment Recovery Specialist job openings in the United States as of August 2026, with employment types broken down into 100% Full Time. Highlights an 86% In-person, and 14% Remote job distribution, with an average salary of $44,733 per year, or $21.5 per hour.

Payment Recovery Specialist

Above All Personnel

Saint Louis, MO • On-site

$15 - $17/hr

Other

Re-posted 23 days ago

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Job description

Above All Personnel is partnering with a respected organization seeking a Payment Recovery Specialist to join their team. This opportunity is ideal for a detail-oriented professional who excels in customer communication, account management, and finding effective solutions.

The successful candidate will play an important role in supporting account resolution efforts by communicating with customers, reviewing account information, and assisting with payment recovery processes while maintaining a professional and service-focused approach.

Key Qualifications:

· Experience in collections, accounts receivable, payment recovery, or related customer service roles

· Strong verbal and written communication skills

· Ability to handle sensitive account conversations with professionalism

· Excellent organization and attention to detail

· Ability to meet goals while providing outstanding customer support

· Maintain compliance with the Fair Debt Collection Practices Act (FBCPA) & Consumer Financial Protection Bureau (CFPB) Regulations

Ideal Applicants will Have:

· Collections or accounts receivable experience

· Strong communication and negotiation skills

· Attention to detail and ability to stay organized

· Professional customer service approach

· Ability to stay organized in a fast-paced environment

Proposed Schedule:

  • Mon–Thu: Two days 8:00 AM–5:00 PM | Two days 10:00 AM–7:00 PM
  • Every Other Friday: 8:00 AM–4:30 PM
  • Every Other Friday & Saturday (post–Labor Day only): 8:00 AM–12:00 PM

Company Description

For over 30 years, Above All Personnel has been connecting talented people with outstanding employers throughout the St. Louis area and across Missouri. Whether you're looking for temporary work, a temp-to-hire opportunity, or a direct hire position, we're here to help you find the right fit.

What You Can Expect
* Personalized job matching based on your skills and career goals
* Access to a wide variety of employment opportunities
* Support from experienced recruiters who care about your success
* Fast placement with reputable local employers
* Opportunities to gain experience, grow your career, and achieve long-term success

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About Above All Personnel

Sourced by ZipRecruiter

Above All Personnel is a WBE/DBE-certified, full-service staffing company offering temporary, temporary-to-hire, and direct hire placement services. Above All Personnel specializes in personnel with expertise in all levels of accounting, secretarial, clerical, customer service, call center, collections, shipping/receiving, mailroom, cashier, medical billing, medical records, and general office.

Industry

Recruiting and staffing services

Company size

501 - 1,000 Employees

Headquarters location

Saint Louis, MO, US

Year founded

1995

Social media

Twitter

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