ZipRecruiter

Log In

1

Payment Processing Agent Jobs (NOW HIRING)

LERETA, LLC

Payment Correspondence Processor I

Pomona, CA · On-site

$16.02 - $20/hr

File and pull necessary tax bills for Payment processing to prepare. Bill Match necessary bills to ... Upload payment file details to Taxing Authorities Vendor Websites (Auto Agent, GovTech, and Grant ...

Lereta

Payment Correspondence Processor I

Pomona, CA · On-site

$16.02 - $20/hr

File and pull necessary tax bills for Payment processing to prepare. Bill Match necessary bills to ... Upload payment file details to Taxing Authorities Vendor Websites (Auto Agent, GovTech, and Grant ...

Lereta

Payment Correspondence Processor I

Pomona, CA · On-site

$16.02 - $20/hr

File and pull necessary tax bills for Payment processing to prepare. Bill Match necessary bills to ... Upload payment file details to Taxing Authorities Vendor Websites (Auto Agent, GovTech, and Grant ...

Wholesale Payments

Sales Agent

Fort Worth, TX · On-site

... credit card processing, POS solutions, and advanced payment technology to clients in retail ... Role Description The Sales Agent role is a full-time, remote position based in Fort Worth, TX. The ...

next page

Showing results 1-20

All JobsPayment Processing Agent Jobs

Payment Processing Agent information

See salary details

$10

$17

$26

How much do payment processing agent jobs pay per hour?

As of Sep 6, 2026, the average hourly pay for payment processing agent in the United States is $17.99, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $19.71 per hour, depending on experience, location, and employer.

What is a payment processing agent?

A Payment Processing Agent is responsible for handling financial transactions, ensuring payments are processed accurately and efficiently. They verify payment details, resolve transaction issues, and follow company policies to prevent fraud. This role requires attention to detail, strong organizational skills, and knowledge of payment systems. Payment Processing Agents often work in banks, financial institutions, or businesses that handle electronic payments.

What are typical daily responsibilities for a payment processing agent?

A Payment Processing Agent is responsible for handling incoming and outgoing payments, verifying transaction details, and resolving payment discrepancies. On a typical day, you may process a high volume of transactions, communicate with internal departments or external clients to clarify payment issues, and maintain accurate financial records. Agents also ensure compliance with company policies and relevant regulations, and may help identify suspicious or fraudulent activity. The role requires strong attention to detail and a collaborative approach, as you will often coordinate with accounting, customer service, and management teams.

What are the key skills and qualifications needed to thrive as a payment processing agent?

To thrive as a Payment Processing Agent, you need a solid understanding of financial transactions, attention to detail, and a high school diploma or equivalent, with some employers preferring relevant experience or coursework. Familiarity with payment processing software, enterprise resource planning (ERP) systems, and secure transaction protocols is often required. Strong organizational skills, problem-solving ability, and effective communication set top candidates apart. These skills enable agents to process payments accurately, prevent errors or fraud, and provide excellent service in a secure, fast-paced environment.

More about Payment Processing Agent jobs

What states have the most Payment Processing Agent jobs?

States with the most job openings for Payment Processing Agent jobs include:

What job categories do people searching Payment Processing Agent jobs look for?

The top searched job categories for Payment Processing Agent jobs are:

Payment Processing Agent jobs near you
Infographic showing various Payment Processing Agent job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 80% Full Time, 14% Part Time, 1% Temporary, 3% Contract, and 1% Nights. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution, with an average salary of $37,422 per year, or $18 per hour.

Bilingual Processing Agent

Blue Line Solutions, LLC

Hollywood, FL

$14.25 - $17.75/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 19 days ago

Key responsibilities

  • Handle inbound and outbound phone calls regarding citations, payments, court information, address updates, and general inquiries.

  • Process citations, address updates, payments, and related documentation accurately and efficiently using company software and systems.

  • Communicate professionally with law enforcement agencies, government officials, and internal team members, providing bilingual support as needed.

Job description

Job Title: Bilingual Processing Agent
Company: Blue Line Solutions, LLC
Location: Hollywood, FL
About Blue Line Solutions
Blue Line Solutions is a mission-driven public safety technology company founded by law enforcement professionals to make communities safer through innovative traffic enforcement and intelligence solutions. We partner with law enforcement agencies across the country to improve roadway safety, support community initiatives, and provide exceptional service to our customers and agency partners.
Our core values include Integrity, Attitude, Accountability, Diligence, Perseverance, and Discipline.
Position Summary
The Bilingual Processing Agent serves as a critical link between Blue Line Solutions, law enforcement agencies, and the public. This position is responsible for processing citations, handling inbound and outbound customer calls, collecting citation payments, answering inquiries, and providing exceptional customer service while maintaining accuracy, professionalism, and confidentiality.
This role requires employees to balance phone responsibilities and citation processing duties throughout the workday while meeting established quality, productivity, attendance, and customer service expectations.
The ideal candidate is fluent in both English and Spanish and can effectively communicate with customers while providing a positive and professional customer experience.
Essential Functions
The essential functions of this position include, but are not limited to:
Customer Service amp; Phone Support
  • Handle inbound and outbound phone calls regarding citations, payments, court information, address updates, and general inquiries.
  • Provide professional, courteous, and accurate information to members of the public in both English and Spanish.
  • Assist Spanish-speaking customers by explaining citation information, payment options, court information, and company processes.
  • De-escalate difficult conversations while maintaining professionalism and empathy.
  • Process citation payments received by phone.
  • Document customer interactions accurately within company systems.
  • Maintain confidentiality while handling sensitive customer information.
Citation Processing
  • Process citations accurately and efficiently using company software and systems.
  • Review records for completeness and accuracy.
  • Process address updates, payments, correspondence, and related documentation.
  • Maintain quality standards while meeting productivity expectations.
  • Ensure confidential information is handled appropriately.
Agency amp; Internal Support
  • Communicate professionally with law enforcement agencies, Chiefs of Police, government officials, and internal team members.
  • Provide bilingual support as needed for customer interactions and departmental operations.
  • Assist with special projects and operational initiatives as assigned.
  • Support Mail Room operations and other departmental functions as needed.
  • Participate in training, meetings, and continuous improvement initiatives.
Performance Expectations
Employees in this position are expected to:
  • Maintain established department standards for productivity, quality, attendance, and customer service.
  • Successfully perform both phone-related duties and citation-processing responsibilities.
  • Meet department performance metrics as established and communicated by management.
  • Maintain regular and reliable attendance.
  • Demonstrate professionalism and responsiveness when interacting with customers, agencies, and coworkers.
  • Adapt to changing workloads, priorities, and operational needs.
Examples of performance metrics may include productivity, quality, phone availability, call handling expectations, attendance, and overall contribution to departmental goals.
Work Schedule
  • Standard hours are generally Monday through Friday, 8:30 a.m. – 5:00 p.m.
  • Additional hours may occasionally be required based on business needs.
  • Work assignments may vary throughout the day based on operational demands.
Physical amp; Mental Requirements
To perform the essential functions of this position, employees must be able to:
  • Use a computer, keyboard, mouse, telephone, headset, and multiple monitors throughout the workday.
  • View and interpret information displayed on computer screens.
  • Communicate effectively by telephone and electronic means in both English and Spanish.
  • Sit, stand, walk, and change positions throughout the workday, with or without reasonable accommodation.
  • Perform repetitive hand, wrist, and finger movements associated with computer work.
  • Maintain focus and attention to detail while performing repetitive administrative tasks.
  • Manage multiple tasks simultaneously while maintaining accuracy and professionalism.
  • Work independently and as part of a team.
  • Remain available and engaged during scheduled work hours, except during approved breaks, lunches, accommodations, or approved leave.
Work Environment
This position is performed primarily in an office or approved remote-work environment.
Employees may be required to:
  • Work at a workstation for extended periods of time.
  • Utilize multiple computer monitors and software systems simultaneously.
  • Alternate between phone-based responsibilities and computer-based processing work.
  • Handle a high volume of customer interactions and administrative tasks.
Education amp; Experience
Required
  • High School Diploma or GED.
  • Fluent in both English and Spanish (written and verbal).
  • Strong communication and customer service skills.
  • Basic computer proficiency.
  • Ability to communicate clearly, professionally, and effectively in both languages.
Preferred
  • Previous call center, customer service, administrative, collections, or records-processing experience.
  • Experience handling confidential information.
  • Experience working with government agencies, law enforcement agencies, or public-facing services.
  • Experience utilizing payment-processing systems, CRM platforms, or records-management software.
  • Previous experience providing bilingual customer support.
Key Competencies
  • Bilingual Communication (English/Spanish)
  • Customer Service
  • Communication
  • Professionalism
  • Attention to Detail
  • Accountability
  • Time Management
  • Adaptability
  • Problem Solving
  • Teamwork
  • Confidentiality
Benefits
  • Medical Insurance
  • Dental Insurance
  • Vision Insurance
  • 401(k)
  • Paid Time Off
  • Paid Holidays
  • Additional company-sponsored benefits as applicable
Why Work at Blue Line Solutions?
  • Be part of a mission-driven organization dedicated to saving lives and supporting public safety
  • Lead and shape a critical function within a growing company
  • Work alongside a team that values integrity, accountability, and execution
  • Play a direct role in scaling a company with national impact
  • Join a culture focused on ownership, collaboration, and continuous improvement
Blue Line Solutions is an Equal Opportunity Employer. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions of the position.

Apply