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Patients Access Representative Jobs in Wisconsin

Southwest Health

Patient Access Representative

Platteville, WI · On-site

$17 - $21.50/hr

A patient access representative ensures that accurate patient information is collected and that ... Registers patients for services performed at Southwest Health. * Ensures patient records are up-to ...

Sanford Health

Patient Access Representative - PT

Weston, WI · On-site

$15.25 - $19.50/hr

Educates patients/residents and captures their signatures on necessary paperwork. Establishes and assigns financial responsibility and/or assists with arrangements while adhering to appropriate ...

Sanford Health

Patient Access Representative - FT

Wausau, WI · On-site

$18.50 - $23.50/hr

Educates patients/residents and captures their signatures on necessary paperwork. Establishes and assigns financial responsibility and/or assists with arrangements while adhering to appropriate ...

Sanford Health

Patient Access Representative - PT

Weston, WI · On-site

$15.25 - $19.50/hr

Educates patients/residents and captures their signatures on necessary paperwork. Establishes and assigns financial responsibility and/or assists with arrangements while adhering to appropriate ...

Sanford Health

Patient Access Representative - FT

Weston, WI · On-site

$15.25 - $19.50/hr

Educates patients/residents and captures their signatures on necessary paperwork. Establishes and assigns financial responsibility and/or assists with arrangements while adhering to appropriate ...

Sanford Health

Patient Access Representative - FT

Weston, WI · On-site

$15.25 - $19.50/hr

Educates patients/residents and captures their signatures on necessary paperwork. Establishes and assigns financial responsibility and/or assists with arrangements while adhering to appropriate ...

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Patients Access Representative information

What is the difference between Patients Access Representative vs Medical Secretary?

AspectPatients Access RepresentativeMedical Secretary
CredentialsHigh school diploma; some roles may require certification in medical office administrationHigh school diploma; often some medical office training or certification
Work EnvironmentHospitals, clinics, healthcare facilitiesMedical offices, clinics, hospitals
Primary ResponsibilitiesPatient scheduling, insurance verification, registration, front desk dutiesScheduling appointments, managing correspondence, medical record management

Both roles involve administrative tasks in healthcare settings, but Patients Access Representatives focus more on patient intake and insurance processes, while Medical Secretaries handle administrative support and documentation. They often work together in healthcare environments to ensure smooth patient flow and efficient office operations.

Is it hard to be a patient access representative?

Being a patient access representative involves handling administrative tasks such as scheduling, verifying insurance, and assisting patients, which requires strong communication and organizational skills. The role can be demanding due to the need for accuracy, multitasking, and managing patient interactions, but it is generally manageable with proper training and experience.

What do you need to be a Patients Access Representative?

To become a Patients Access Representative, candidates typically need a high school diploma or equivalent, strong communication and customer service skills, and familiarity with medical billing and scheduling software. Some positions may require previous experience in healthcare or administrative roles, and certifications such as Certified Patient Access Representative (CPAR) can enhance job prospects.

What are popular job titles related to Patients Access Representative jobs in Wisconsin?

For Patients Access Representative jobs in Wisconsin, the most frequently searched job titles are:

What job categories do people searching Patients Access Representative jobs in Wisconsin look for?

The top searched job categories for Patients Access Representative jobs in Wisconsin are:

What cities in Wisconsin are hiring for Patients Access Representative jobs?

Cities in Wisconsin with the most Patients Access Representative job openings:

Patients Access Representative jobs near you

Patient Access Representative

Southwest Health

Platteville, WI • On-site

$17 - $21.50/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 17 days ago

Key responsibilities

  • Registers patients for services and ensures patient information is accurate and up-to-date.

  • Verifies insurance eligibility, processes Medicare and Medicaid information, and collects out-of-pocket liabilities.

  • Obtains necessary signatures, scans documentation, and ensures compliance with regulations and hospital policies.

Job description

Requirements
  • Must have a high school diploma, GED, or equivalent.
  • Six months to one year experience with customer relations required
  • Knowledge of basic office procedures/equipment and computer systems required
  • Familiarization with medical terminology and prior health care experience preferred
  • Certification in Basic Life Support (BLS) preferred.

Work Hours
We're growing and expanding our Patient Access team!
- We are seeking a full-time (36 hours/ week) Patient Access Representative to work as a Float in various departments.
-We are seeking a full-time (40 hours/ week) Patient Access Representative to work Monday- Friday, 7:30 AM- 4:00 PM, as a Float in our Orthopedic Institute and Call Center.
- We are seeking a casual (fill in as needed) Patient Access Representative
Job Summary
The primary responsibilities of the Patient Access Representative are to arrange for efficient and orderly registration of Emergency, Inpatients and Outpatients. A patient access representative ensures that accurate patient information is collected and that patients are aware of hospital policies and procedures. These duties will be performed in a "Customer oriented" professional manner.
Essential Job Functions and Responsibilities
This list of duties and responsibilities is not all inclusive and may be expanded to include other duties and responsibilities as management may deem necessary from time to time.
  1. Registers patients for services performed at Southwest Health.
    1. Ensures patient records are up-to-date: demographics, employer, and emergency contacts
    2. Scans all necessary paperwork into system (face sheet, insurance card, patients' order, Driver's License, and any other signed documentation)
    3. Gathers necessary patient information including outpatient physician orders, diagnosis, emergency notification numbers, and insurance information
  2. Obtains necessary signatures on registration related documents.
  3. Verifies insurance eligibility and benefits.
  4. Obtains Medicaid eligibility from the online Forward Health program and changes the patients account accordingly.
  5. Processes Medicare patients through the designated electronic verification program to obtain medical necessity for scheduled procedures.
  6. Collects/requests out-of-pocket liabilities from patients upfront and applies, adjusts, and reconciles daily point-of-service cash reports. Refers patient accounts to financial counselors when further explanation/education is needed regarding denied authorizations, out-of-pocket liabilities, coverage options, or payment plans.
  7. Cross-trains and is well versed in a minimum of three areas of patient access.
  8. Obtains signature from patient on Advance Beneficiary Notice (ABN) if the procedure didn't pass medical necessity.
  9. Exhibits professionalism in appearance, speech, and conduct. Ensures that services are provided in accordance with state and federal regulations.
  10. Adheres to Southwest Health's value-based behavior standards.
  11. Understands and adheres to Southwest Health compliance and HIPAA standards as they appear in the Corporate Compliance Policy, Code of Conduct and Conflict of Interest Policy.
  12. Performs other duties and responsibilities as requested or required.

Contact Information
Southwest Health
Attn: Human Resources
1400 Eastside Rd
Platteville, WI 53818
Phone: (608) 342-0998
Email: hr@southwesthealth.org
Fax: (608) 342-5015
Benefits
Southwest Health is truly an outstanding place to work. A full benefit package is available for employees working 20 hours/week or greater which includes: Health, Dental, Vision and Life insurance. Also available are long and short term disability, cell phone discount, flexible spending plan, paid time off, retirement plan with an employer contribution, fitness membership discount as well as use of exercise equipment at the facility.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.

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