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Patient Support Assistant Jobs in Indiana (NOW HIRING)

Bowen Center

Patient Support Technician

Pierceton, IN · On-site

The Patient Support Technician assists in total patient care and guides therapeutic approaches. The ... Carry out assignments or orders delegated by nursing staff * Assist patients with completing ...

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Patient Support Assistant information

See Indiana salary details

$29.5K

$33.6K

$37.1K

How much do patient support assistant jobs pay per year?

As of Aug 12, 2026, the average yearly pay for patient support assistant in Indiana is $33,621.00, according to ZipRecruiter salary data. Most workers in this role earn between $32,800.00 and $34,700.00 per year, depending on experience, location, and employer.

How do patient support assistants collaborate with medical and nursing staff during a shift?

Patient Support Assistants work closely with nurses, doctors, and other healthcare professionals to ensure patients receive timely and effective care. Their collaboration often involves communicating patient needs, assisting with mobility or hygiene, and relaying updates on patient conditions. They frequently participate in team briefings and are expected to promptly report any changes or concerns to the appropriate clinical staff. This teamwork is essential for maintaining a safe and supportive environment for patients.

What skills and qualifications are needed to be a patient support assistant?

To thrive as a Patient Support Assistant, you need basic healthcare knowledge, strong organizational skills, and usually a high school diploma or equivalent. Familiarity with hospital information systems, electronic health records, and patient transport equipment is often required. Exceptional interpersonal skills, empathy, and teamwork help ensure positive patient experiences and effective collaboration with medical staff. These competencies are crucial for maintaining patient comfort, safety, and efficient healthcare operations.

What is a patient support assistant?

Patient Support Assistants are healthcare workers who provide non-clinical support to patients and nursing staff in hospitals, clinics, or care facilities. Their duties often include helping patients with daily tasks, assisting with mobility, delivering meals, maintaining a clean environment, and providing comfort and companionship. They play a crucial role in ensuring patients' well-being and supporting the smooth operation of healthcare settings. Patient Support Assistants work as part of a team under the supervision of nurses or other medical professionals.

What is the difference between Patient Support Assistant vs Medical Assistant?

AspectPatient Support AssistantMedical Assistant
CredentialsHigh school diploma or equivalent; optional certificationHigh school diploma; certification often preferred
Work EnvironmentHospitals, clinics, outpatient facilitiesClinics, doctor's offices, hospitals
Job DutiesPatient greeting, scheduling, basic patient supportClinical tasks, patient prep, administrative duties
Industry UsageHealthcare, patient care supportMedical practice, clinical support

While both roles support patient care, Patient Support Assistants primarily handle patient interaction and administrative tasks, whereas Medical Assistants perform clinical procedures and assist healthcare providers directly. The roles often overlap in healthcare settings, but Medical Assistants typically require more clinical training and certifications.

What are the most commonly searched types of Patient Support jobs in Indiana? The most popular types of Patient Support jobs in Indiana are:
What are popular job titles related to Patient Support Assistant jobs in Indiana? For Patient Support Assistant jobs in Indiana, the most frequently searched job titles are:
What job categories do people searching Patient Support Assistant jobs in Indiana look for? The top searched job categories for Patient Support Assistant jobs in Indiana are:
What cities in Indiana are hiring for Patient Support Assistant jobs? Cities in Indiana with the most Patient Support Assistant job openings:
Patient Support Assistant jobs near you
Infographic showing various Patient Support Assistant job openings in Indiana as of August 2026, with employment types broken down into 68% Full Time, 26% Part Time, and 6% Contract. Highlights an 100% In-person job distribution, with an average salary of $33,621 per year, or $16.2 per hour.

Patient Support Specialist

Cataract & Laser Institute

Plainfield, IN • On-site

$16.75 - $20.50/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 27 days ago

Job description

Join Our Team!
At Cataract & Laser Institute, our patients are at the center of everything we do. We're looking for a caring, organized, and service-oriented Patient Support Specialist to help deliver an outstanding experience throughout every stage of the patient journey.
In this role, you'll provide administrative and patient support by assisting with scheduling, communications, insurance coordination, and other essential services that help our clinics operate efficiently while ensuring patients feel informed and supported.
WHAT WE OFFER:
  • 6.5 paid holidays per year
  • PTO after the first 60 days of employment
  • Full slate of benefits to include health, dental, vision, and 401k
  • Growth and wage increase through company paid certification program
What You'll Do
  • Assist patients with scheduling appointments and coordinating follow-up care.
  • Answer incoming calls and respond to patient inquiries with professionalism and compassion.
  • Verify patient demographics, insurance information, and required documentation.
  • Provide education regarding appointments, procedures, and next steps.
  • Coordinate communication between patients, providers, and clinic teams.
  • Support prescription refill requests, referrals, and medical record requests as assigned.
  • Maintain accurate documentation within the electronic medical record.
  • Resolve patient concerns or escalate issues to the appropriate team when needed.
  • Protect patient privacy by maintaining HIPAA compliance.
  • Deliver exceptional customer service during every patient interaction.
What We're Looking For
  • High school diploma or equivalent required.
  • Previous experience in healthcare, medical office, call center, patient services, or customer service preferred.
  • Strong communication and active listening skills.
  • Excellent organizational and multitasking abilities.
  • Ability to remain calm and compassionate in a fast-paced environment.
  • Experience using electronic medical records and Microsoft Office applications preferred.
  • Commitment to providing exceptional patient care and service.
    PHYSICAL DEMANDS AND WORK ENVIRONMENT (per ADA guidelines):
    • Physical Activity: Standing, Walking, Stooping, Grasping, Typing, and Manual dexterity. The worker is required to have visual and verbal acuity to determine the accuracy, neatness, and thoroughness of the work assigned.
    • Physical Requirements: Must be able to lift up to 15 pounds on a regular basis from floor to waist, 5 pounds from waist to shoulder, and 5 pounds from shoulder to overhead.
    • Work Environment: Professional medical office environment.
Make an Impact
Every patient interaction matters. As a Patient Support Specialist, you'll play a key role in creating a welcoming, efficient, and compassionate experience while helping patients navigate their care with confidence.
Apply today and help us make a difference in the lives of our patients every day.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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