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Patient Services Representative Jobs in Reno, NV

Averhealth

Female Patient Care Technician (Full Time)

Reno, NV · On-site

$19/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Female Drug Screening Representative (Full-Time) Location: Reno, NV Pay: $19.00 per hour About ... We partner with courts, treatment programs, and social service agencies across the country to ...

Averhealth

Male Patient Care Technician (Full Time)

Reno, NV · On-site

$19/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Male Drug Screening Representative (Full-Time) Location: Reno, NV Pay: $19.00 per hour About ... We partner with courts, treatment programs, and social service agencies across the country to ...

Averhealth

Male Patient Care Technician (Full Time)

Reno, NV

$19/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Male Drug Screening Representative (Full-Time) Location: Reno, NV Pay: $19.00 per hour About ... We partner with courts, treatment programs, and social service agencies across the country to ...

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Showing results 21-40

All JobsPatient Services Representative JobsPatient Services Representative Jobs in Reno, NV

Patient Services Representative information

See Reno, NV salary details

$13

$19

$26

How much do patient services representative jobs pay per hour?

As of Aug 16, 2026, the average hourly pay for patient services representative in Reno, NV is $19.69, according to ZipRecruiter salary data. Most workers in this role earn between $16.78 and $21.35 per hour, depending on experience, location, and employer.

What is a patient services representative?

A patient services representative provides customer service at the front desk of a medical office, hospital, or similar health care facility. As a patient services representative, your duties involve scheduling appointments, maintaining charts, processing co-payments, and verifying insurance coverage. Although there are typically minimal educational requirements for the career, some employers or states may require candidates to complete training through an associate degree or post-secondary certificate program. You may also pursue professional certification through the American Association of Medical Assistants (AAMA) to demonstrate your skills and gain a competitive edge. Additional qualifications include excellent communication, customer service, and computer skills.

What is a patient services representative?

A Patient Services Representative is a frontline healthcare support professional who assists patients with administrative tasks such as scheduling appointments, verifying insurance information, and answering questions about services. They act as a liaison between patients and medical staff to ensure smooth and efficient operations in healthcare settings. Their responsibilities often include managing patient records, greeting visitors, handling billing inquiries, and providing information about procedures or policies. Excellent communication, organizational, and customer service skills are essential for success in this role.

What are some common challenges faced by patient services representatives and how can they be managed?

Patient Services Representatives often manage high call volumes, coordinate appointment scheduling, and address patient concerns, which can be demanding during busy periods. To handle these challenges effectively, it's important to develop strong organizational skills, maintain clear and compassionate communication, and stay updated on office protocols. Regular collaboration with clinical staff and utilizing electronic health record systems can also help streamline daily tasks and improve patient satisfaction.

What is the difference between Patient Services Representative vs Medical Secretary?

AspectPatient Services RepresentativeMedical Secretary
CredentialsHigh school diploma; some roles may require certification in medical office administrationHigh school diploma; often some medical office training or certification
Work EnvironmentFront desk, patient check-in/out, scheduling in clinics or hospitalsAdministrative tasks in medical offices, hospitals, or clinics
Employer & IndustryHospitals, clinics, healthcare practicesMedical offices, hospitals, healthcare facilities
Common Search & ComparisonPatient Services Representative vs Medical Secretary

The Patient Services Representative primarily handles patient check-in, scheduling, and front desk duties, focusing on patient interaction. The Medical Secretary manages administrative tasks like record keeping and correspondence. While both roles require similar credentials and work in healthcare settings, their core responsibilities differ, with the Patient Services Representative more patient-facing and the Medical Secretary more administrative.

How do you become a patient services representative?

To become a patient services representative, candidates typically need a high school diploma or equivalent and strong communication and organizational skills. Some employers prefer prior experience in customer service or healthcare settings, and training is often provided on the job. Certification is not usually required but can enhance job prospects.
More about Patient Services Representative jobs

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For Patient Services Representative jobs in Reno, NV, the most frequently searched job titles are:

What job categories do people searching Patient Services Representative jobs in Reno, NV look for?

The top searched job categories for Patient Services Representative jobs in Reno, NV are:

What cities near Reno, NV are hiring for Patient Services Representative jobs?

Cities near Reno, NV with the most Patient Services Representative job openings:

Patient Services Representative jobs near you
Infographic showing various Patient Services Representative job openings in Reno, NV as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 16% Part Time, 1% Temporary, and 5% Contract. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution, with an average salary of $40,953 per year, or $19.7 per hour.

Patient Billing Representative

Reno Orthopedic Center

Reno, NV • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 8 days ago

Job description

Reno Orthopedic Center wants you to join the team as a Patient Billing Representative! We are seeking an enthusiastic and dedicated team member to communicate with patients and insurance companies on claim status for billing or payment at our main location - 555 N. Arlington Ave.
Please Note: This is an onsite position not remote.
Who are we?
At Reno Orthopedic Center (ROC), every action is driven by our employee expectations:
  • We lead with a patient-first mindset, ensuring every decision is made in the best interest of those we serve.
  • We believe in the power of assuming good intent, fostering a culture of respect, optimism, and compassion, where teammates lift each other up.
  • Here, you're encouraged to own your success - we support your growth, celebrate your contributions, and empower you to take initiative.
  • Continuous learning is part of who we are; we strive for constant improvement in everything from clinical innovation to personal development.
  • We value kindness as a core strength - it's how we treat our patients, our colleagues, and our community.
  • Most importantly, we encourage every team member to be an advocate - for patients, for progress, and for doing what's right.

If you're looking for a place where your work matters, your values align, and your growth is supported, you'll find purpose and belonging at ROC.
What sets us apart?
Reno Orthopedic Center (ROC) is physician-owned, meaning decisions are made by those who understand patient care firsthand - and every team member's voice matters. We offer a fully integrated musculoskeletal health campus with on-site surgery, advanced imaging, therapy, urgent care, and specialty services like bone health and orthopedic oncology. With continuous growth and investment in new facilities and technology, ROC provides a forward-thinking environment built to support both exceptional patient care and your professional development. We've been the trusted name in musculoskeletal health across Northern Nevada for over 60 years - and we're still growing!
What would you do in this role?
The role involves communicating with patients and insurance companies to gather status updates, appeal claims, resolve outstanding patient balances, and obtain information related to billing or payment. The position requires using an electronic medical records system to identify tasks and appeals that need attention. Additionally, you will handle inbound phone calls in the call center, assisting patients and addressing any billing issues assigned to you.
A Day in the Life
  • Communicate with patients and insurance companies to obtain status updates, appeal claims, resolve outstanding patient balances and obtain information regarding billing or payment;
  • Use an electronic medical records system to determine the tasks/appeals needing review;
  • Answer phone calls that come into the call center to assist patients and resolve billing issues as assigned.

Requirements
Certifications/Education
  • High School Diploma/GED;

Experience
  • One year of experience performing customer service duties;
  • Communicating effectively and professionally with various levels of employees, outside entities and customers;
  • Deescalating tense or sensitive conversations with customers/clients/etc.;
  • Reviewing work and checking for errors to ensure accuracy.

Benefits
At Reno Orthopedic Center (ROC), we believe that exceptional patient care starts with taking care of our people. We prioritize work-life balance by fostering a supportive, team-oriented environment where workloads are managed realistically, schedules are respected, and personal well-being is valued.
Why chose ROC? Full time benefits include:
  • Medical, dental, vision insurance
  • Discounted orthopedic care at ROC
  • Paid time off and holiday pay
  • Extended sick leave
  • 401(k) plan contributions with no match required
  • EAP, disability and life insurance
  • Health and fitness program
  • Coffee shop onsite (main location)

Come build your career with a team that's committed to innovation, community, and compassion in orthopedic care. Whether you're a seasoned specialist or just starting your journey, you'll find purpose, impact, and growth at Reno Orthopedic Center.

Apply