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Patient Services Representative Jobs in Reno, NV

Reno-Sparks Indian Colony

Patient Representative

Reno, NV · On-site

$21.58 - $26.57/hr

Your Impact As a Patient Representative, you're the first point of contact for patients and a key ... Key responsibilities include: - Greet and interview patients to determine eligibility for services ...

Renown Health

Patient Access Representative Sr

Reno, NV · On-site

$20.11 - $28.17/hr

The incumbent will be looked to as a primary resource for patient de-escalation and service recovery. The responsibilities of the Patient Access Representative Senior include but is not limited to ...

Renown Health

Patient Access Representative Sr

Reno, NV

$17.25 - $22/hr

The incumbent will be looked to as a primary resource for patient de-escalation and service recovery. The responsibilities of the Patient Access Representative Senior include but is not limited to ...

Renown Health

Patient Access Representative Sr

Reno, NV

$17.25 - $22/hr

The incumbent will be looked to as a primary resource for patient de-escalation and service recovery. The responsibilities of the Patient Access Representative Senior include but is not limited to ...

Medix

Patient Access Representative

Reno, NV · On-site

$18.24 - $25.53/hr

The actual posting represents a position at one of our clients. Job Summary Our client is seeking a ... Identify patient financial obligations and manage point of service collections. * Perform order ...

Renown Health

Patient Access Representative

Reno, NV

$17.25 - $22/hr

... patients, patient's families, physicians, physician office staff, county and/or governmental ... This position ensures reimbursement for services rendered through verification of insurance ...

Renown Health

Patient Access Representative

Reno, NV · On-site

$17.25 - $22/hr

... patients, patient's families, physicians, physician office staff, county and/or governmental ... This position ensures reimbursement for services rendered through verification of insurance ...

Renown Health

Patient Access Representative

Reno, NV

$17.25 - $22/hr

... patients, patient's families, physicians, physician office staff, county and/or governmental ... This position ensures reimbursement for services rendered through verification of insurance ...

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All JobsPatient Services Representative JobsPatient Services Representative Jobs in Reno, NV

Patient Services Representative information

See Reno, NV salary details

$13

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How much do patient services representative jobs pay per hour?

As of Sep 7, 2026, the average hourly pay for patient services representative in Reno, NV is $19.69, according to ZipRecruiter salary data. Most workers in this role earn between $16.78 and $21.35 per hour, depending on experience, location, and employer.

What is a patient services representative?

A patient services representative provides customer service at the front desk of a medical office, hospital, or similar health care facility. As a patient services representative, your duties involve scheduling appointments, maintaining charts, processing co-payments, and verifying insurance coverage. Although there are typically minimal educational requirements for the career, some employers or states may require candidates to complete training through an associate degree or post-secondary certificate program. You may also pursue professional certification through the American Association of Medical Assistants (AAMA) to demonstrate your skills and gain a competitive edge. Additional qualifications include excellent communication, customer service, and computer skills.

What is a patient services representative?

A Patient Services Representative is a frontline healthcare support professional who assists patients with administrative tasks such as scheduling appointments, verifying insurance information, and answering questions about services. They act as a liaison between patients and medical staff to ensure smooth and efficient operations in healthcare settings. Their responsibilities often include managing patient records, greeting visitors, handling billing inquiries, and providing information about procedures or policies. Excellent communication, organizational, and customer service skills are essential for success in this role.

What are some common challenges faced by patient services representatives and how can they be managed?

Patient Services Representatives often manage high call volumes, coordinate appointment scheduling, and address patient concerns, which can be demanding during busy periods. To handle these challenges effectively, it's important to develop strong organizational skills, maintain clear and compassionate communication, and stay updated on office protocols. Regular collaboration with clinical staff and utilizing electronic health record systems can also help streamline daily tasks and improve patient satisfaction.

What is the difference between Patient Services Representative vs Medical Secretary?

AspectPatient Services RepresentativeMedical Secretary
CredentialsHigh school diploma; some roles may require certification in medical office administrationHigh school diploma; often some medical office training or certification
Work EnvironmentFront desk, patient check-in/out, scheduling in clinics or hospitalsAdministrative tasks in medical offices, hospitals, or clinics
Employer & IndustryHospitals, clinics, healthcare practicesMedical offices, hospitals, healthcare facilities
Common Search & ComparisonPatient Services Representative vs Medical Secretary

The Patient Services Representative primarily handles patient check-in, scheduling, and front desk duties, focusing on patient interaction. The Medical Secretary manages administrative tasks like record keeping and correspondence. While both roles require similar credentials and work in healthcare settings, their core responsibilities differ, with the Patient Services Representative more patient-facing and the Medical Secretary more administrative.

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For Patient Services Representative jobs in Reno, NV, the most frequently searched job titles are:

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The top searched job categories for Patient Services Representative jobs in Reno, NV are:

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Cities near Reno, NV with the most Patient Services Representative job openings:

Patient Services Representative jobs near you
Infographic showing various Patient Services Representative job openings in Reno, NV as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 17% Part Time, and 3% Contract. Highlights an 89% Physical, 2% Hybrid, and 9% Remote job distribution, with an average salary of $40,953 per year, or $19.7 per hour.

Patient Representative

Reno-Sparks Indian Colony

Reno, NV • On-site

$21.58 - $26.57/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 12 days ago

Job description

Who We Are
The Reno-Sparks Indian Colony represents descendants of three Great Basin Indigenous peoples: the Numu (Northern Paiute), Newe (Western Shoshone), and Washeshu (Washoe). These communities lived in harmony with the land for generations before European contact, following seasonal cycles and forming small, efficient social groups for survival.
Each group's name means "The People" in their own language, reflecting their deep cultural identity and connection to the Earth. They maintained strong traditions, respected neighboring tribes, and engaged in trade throughout the region.
Today, the Reno-Sparks Indian Colony continues to honor these traditions while supporting the well-being, culture, and future of its tribal community.
Your Impact
As a Patient Representative, you're the first point of contact for patients and a key link between the front desk and clinical teams. This role exists to ensure patients are welcomed, accurately registered, and guided through eligibility and coverage requirements with professionalism and care.
Key responsibilities include:
- Greet and interview patients to determine eligibility for services and possible alternate resources
- Collect and copy required documents; prepare new chart paperwork, face sheets, and health summaries
- Coordinate patient flow by communicating arrivals to nursing, providers, lab, pharmacy, optometry, and other departments
- Enter and correct demographic and insurance information in the RPMS/Unix system
- Support prenatal compliance tracking and required notifications related to Nevada Medicaid and other programs
- Maintain logs, prepare letters, and educate patients on clinic policies and Contract Health Services reporting
Required qualifications:
- High school diploma/GED; 45 WPM typing; basic math/writing; confidentiality
- 6+ months experience with Medicare, Nevada Medicaid, or private insurance plans
- Background check; TB test; current CPR certification
Apply today to be considered.
A Typical Day
You'll start the morning preparing the front desk and RPMS/Unix workspace, then welcome a steady flow of patients as the clinic opens. Throughout the day you'll move between focused, one-on-one conversations and quick coordination with nearby departments to keep visits running smoothly. You'll spend time reviewing documents, updating records, and following up on returned mail or missing information.
On scheduled days, you'll attend prenatal classes and update monthly tracking so required applications and coverage details stay current. By late afternoon, you'll reconcile logs, finish letters or forms that need to go out, and help set the next day up for an organized, patient-ready start.
Benefits Snapshot
- Medical: Hometown Health PPO plan (RSIC covers 100% employee-only; partial employer contributions for dependent tiers)
- Dental: Lincoln Dental (RSIC covers 100% employee-only; partial employer contributions for dependent tiers)
- Vision: Lincoln Vision (RSIC covers 100% employee-only; partial employer contributions for dependent tiers)
- Life & AD&D Insurance: $50,000 policy paid by RSIC (reduces to $25,000 after age 70)
- 401(k): discretionary RSIC contribution; employee contributions eligible after 60 days; employer match begins after 1 year
- Paid Time Off: annual leave accrues 4 hours per pay period (usable after probation; increases after 5 years)
- Sick Leave: accrues 4 hours per pay period, usable immediately
- Paid Holidays: 13 paid holidays per year
- Optional voluntary benefits available for purchase (e.g., AFLAC, LegalShield)

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