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Patient Services Representative Jobs in Reno, NV

ZOLL LifeVest

Patient Service Representative

Reno, NV · On-site

$17.50 - $22.25/hr

Patient Service Representative (PSR) Remote independent contract worker position Competitive fee ... S. At ZOLL, your services will help to ensure cardiac patients get the life-saving therapy they ...

ZOLL LifeVest

Patient Service Representative

Reno, NV · On-site

$17.50 - $22.25/hr

Patient Service Representative (PSR) Remote independent contract worker position Competitive fee ... S. At ZOLL, your services will help to ensure cardiac patients get the life-saving therapy they ...

ZOLL Medical

Patient Service Representative

Reno, NV · On-site

$17.50 - $22.25/hr

Patient Service Representative (PSR) Remote independent contract worker position Competitive fee ... S. At ZOLL, your services will help to ensure cardiac patients get the life-saving therapy they ...

Renown Health

Patient Access Representative Sr

Reno, NV · On-site

$20.11 - $28.17/hr

The incumbent will be looked to as a primary resource for patient de-escalation and service recovery. The responsibilities of the Patient Access Representative Senior include but is not limited to ...

Renown Health

Patient Access Representative Sr

Reno, NV

$17.25 - $22/hr

The incumbent will be looked to as a primary resource for patient de-escalation and service recovery. The responsibilities of the Patient Access Representative Senior include but is not limited to ...

Renown Health

Patient Access Representative Sr

Reno, NV · On-site

$17.25 - $22/hr

The incumbent will be looked to as a primary resource for patient de-escalation and service recovery. The responsibilities of the Patient Access Representative Senior include but is not limited to ...

US Government Jobs

Patient Representative

Reno, NV · On-site

Facility Patient Advocate This position is located at the VA Sierra Nevada Health Care System serving as a Facility Patient Advocate responsible for coordinating complaint resolution by working with ...

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Patient Services Representative information

See Reno, NV salary details

$13

$19

$26

How much do patient services representative jobs pay per hour?

As of Aug 16, 2026, the average hourly pay for patient services representative in Reno, NV is $19.69, according to ZipRecruiter salary data. Most workers in this role earn between $16.78 and $21.35 per hour, depending on experience, location, and employer.

What is the difference between Patient Services Representative vs Medical Secretary?

AspectPatient Services RepresentativeMedical Secretary
CredentialsHigh school diploma; some roles may require certification in medical office administrationHigh school diploma; often some medical office training or certification
Work EnvironmentFront desk, patient check-in/out, scheduling in clinics or hospitalsAdministrative tasks in medical offices, hospitals, or clinics
Employer & IndustryHospitals, clinics, healthcare practicesMedical offices, hospitals, healthcare facilities
Common Search & ComparisonPatient Services Representative vs Medical Secretary

The Patient Services Representative primarily handles patient check-in, scheduling, and front desk duties, focusing on patient interaction. The Medical Secretary manages administrative tasks like record keeping and correspondence. While both roles require similar credentials and work in healthcare settings, their core responsibilities differ, with the Patient Services Representative more patient-facing and the Medical Secretary more administrative.

What are some common challenges faced by patient services representatives and how can they be managed?

Patient Services Representatives often manage high call volumes, coordinate appointment scheduling, and address patient concerns, which can be demanding during busy periods. To handle these challenges effectively, it's important to develop strong organizational skills, maintain clear and compassionate communication, and stay updated on office protocols. Regular collaboration with clinical staff and utilizing electronic health record systems can also help streamline daily tasks and improve patient satisfaction.

What is a patient services representative?

A patient services representative provides customer service at the front desk of a medical office, hospital, or similar health care facility. As a patient services representative, your duties involve scheduling appointments, maintaining charts, processing co-payments, and verifying insurance coverage. Although there are typically minimal educational requirements for the career, some employers or states may require candidates to complete training through an associate degree or post-secondary certificate program. You may also pursue professional certification through the American Association of Medical Assistants (AAMA) to demonstrate your skills and gain a competitive edge. Additional qualifications include excellent communication, customer service, and computer skills.

How do you become a patient services representative?

To become a patient services representative, candidates typically need a high school diploma or equivalent and strong communication and organizational skills. Some employers prefer prior experience in customer service or healthcare settings, and training is often provided on the job. Certification is not usually required but can enhance job prospects.

What is a patient services representative?

A Patient Services Representative is a frontline healthcare support professional who assists patients with administrative tasks such as scheduling appointments, verifying insurance information, and answering questions about services. They act as a liaison between patients and medical staff to ensure smooth and efficient operations in healthcare settings. Their responsibilities often include managing patient records, greeting visitors, handling billing inquiries, and providing information about procedures or policies. Excellent communication, organizational, and customer service skills are essential for success in this role.
More about Patient Services Representative jobs

What are popular job titles related to Patient Services Representative jobs in Reno, NV?

For Patient Services Representative jobs in Reno, NV, the most frequently searched job titles are:

What job categories do people searching Patient Services Representative jobs in Reno, NV look for?

The top searched job categories for Patient Services Representative jobs in Reno, NV are:

What cities near Reno, NV are hiring for Patient Services Representative jobs?

Cities near Reno, NV with the most Patient Services Representative job openings:

Patient Services Representative jobs near you
Infographic showing various Patient Services Representative job openings in Reno, NV as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 16% Part Time, 1% Temporary, and 5% Contract. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution, with an average salary of $40,953 per year, or $19.7 per hour.

Patient Services Representative - Truckee

MWD Management LLC

Truckee, CA • On-site

$20 - $25.50/hr

Other

Posted 29 days ago

Job description

This position is located in Truckee.
Position Summary:
This position under general supervision, operates as part of the care team performing a variety of functions such as greeting patients, patient registration, insurance coverage and verification, scheduling and telephone management.
Essential Duties and Responsibilities:
The following duties and responsibilities generally reflect the expectations of this position but are not intended to be all inclusive. Other duties may be assigned.

  • Provides front desk support and customer service satisfaction to patients in a courteous and professional manner in accordance with performance standards
  • Answer telephone promptly and in a polite and professional manner
  • Accesses EHR to communicate to clinical staff members and/or providers telephone encounters using SBAR format and/or appropriate smart phrases
  • Balances cash sheet and cash drawer in accordance with established standards
  • Operates a multi-line telephone console
Experience Requirements:
  • Minimum one-year experience in customer service, preferably in a related clinical environment
Education, Licensure & Certification Requirements:
  • High School diploma or equivalent
  • Associates degree or related healthcare certification, preferred
Knowledge, Skills, and Abilities Requirements:
  • Strong attention to detail and accuracy, professional attitude,
    reliable
  • Ability to handle confidential and sensitive information
  • Ability to communicate in an active multi-office environment
  • Ability to efficiently operate all job-related office equipment
  • Ability to follow or provide verbal and written instructions
  • Ability to relate to persons with diverse educational,
    socioeconomic and ethnic backgrounds
  • Basic to intermediate computer operation
  • Mathematical and/or analytical ability for basic to intermediate
    problem solving
  • Specialty knowledge of systems relating to job function

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