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Patient Services Representative Jobs in Reno, NV

ZOLL LifeVest

Patient Service Representative

Reno, NV · On-site

$17.50 - $22.25/hr

Patient Service Representative (PSR) Remote independent contract worker position Competitive fee ... S. At ZOLL, your services will help to ensure cardiac patients get the life-saving therapy they ...

ZOLL LifeVest

Patient Service Representative

Reno, NV · On-site

$17.50 - $22.25/hr

Patient Service Representative (PSR) Remote independent contract worker position Competitive fee ... S. At ZOLL, your services will help to ensure cardiac patients get the life-saving therapy they ...

Renown Health

Patient Access Representative Sr

Reno, NV

$17.25 - $22/hr

The incumbent will be looked to as a primary resource for patient de-escalation and service recovery. The responsibilities of the Patient Access Representative Senior include but is not limited to ...

Renown Health

Patient Access Representative Sr

Reno, NV · On-site

$20.11 - $28.17/hr

The incumbent will be looked to as a primary resource for patient de-escalation and service recovery. The responsibilities of the Patient Access Representative Senior include but is not limited to ...

Renown Health

Patient Access Representative Sr

Reno, NV

$17.25 - $22/hr

The incumbent will be looked to as a primary resource for patient de-escalation and service recovery. The responsibilities of the Patient Access Representative Senior include but is not limited to ...

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Patient Services Representative information

See Reno, NV salary details

$13

$19

$26

How much do patient services representative jobs pay per hour?

As of Jul 27, 2026, the average hourly pay for patient services representative in Reno, NV is $19.69, according to ZipRecruiter salary data. Most workers in this role earn between $16.78 and $21.35 per hour, depending on experience, location, and employer.

What are the duties of a patient service representative?

A patient service representative is responsible for scheduling appointments, verifying patient information and insurance coverage, updating medical records, and assisting patients with inquiries. They often use electronic health record (EHR) systems and require strong communication and organizational skills to ensure smooth patient flow and accurate documentation.

What is the difference between Patient Services Representative vs Medical Secretary?

AspectPatient Services RepresentativeMedical Secretary
CredentialsHigh school diploma; some roles may require certification in medical office administrationHigh school diploma; often some medical office training or certification
Work EnvironmentFront desk, patient check-in/out, scheduling in clinics or hospitalsAdministrative tasks in medical offices, hospitals, or clinics
Employer & IndustryHospitals, clinics, healthcare practicesMedical offices, hospitals, healthcare facilities
Common Search & ComparisonPatient Services Representative vs Medical Secretary

The Patient Services Representative primarily handles patient check-in, scheduling, and front desk duties, focusing on patient interaction. The Medical Secretary manages administrative tasks like record keeping and correspondence. While both roles require similar credentials and work in healthcare settings, their core responsibilities differ, with the Patient Services Representative more patient-facing and the Medical Secretary more administrative.

How much does a patient service representative make?

In Pennsylvania, a patient services representative typically earns an average annual salary of around $32,000 to $38,000. Salaries can vary based on experience, location, and healthcare facility type, with some earning higher with additional certifications or specialized skills.

What jobs make $3,000 a day?

High-paying jobs that can earn $3,000 a day often include specialized roles such as surgeons, anesthesiologists, or senior corporate executives, which require advanced education, certifications, and significant experience. Some freelance or consulting professionals in fields like law, finance, or technology may also reach this level with high billable hours or project-based work. These roles typically involve demanding schedules and specialized skills.

What are the key skills and qualifications needed to thrive as a Patient Services Representative, and why are they important?

To thrive as a Patient Services Representative, you need strong organizational skills, attention to detail, and a high school diploma or equivalent, with experience in healthcare administration often preferred. Familiarity with electronic health record (EHR) systems, appointment scheduling software, and basic office equipment is typically required. Excellent communication, customer service, and problem-solving abilities help build rapport with patients and ensure smooth operations. These skills are essential for providing efficient, accurate, and compassionate front-line support in a medical office or clinic environment.

What are some common challenges faced by Patient Services Representatives and how can they be managed?

Patient Services Representatives often manage high call volumes, coordinate appointment scheduling, and address patient concerns, which can be demanding during busy periods. To handle these challenges effectively, it's important to develop strong organizational skills, maintain clear and compassionate communication, and stay updated on office protocols. Regular collaboration with clinical staff and utilizing electronic health record systems can also help streamline daily tasks and improve patient satisfaction.

What Is a Patient Services Representative?

A patient services representative provides customer service at the front desk of a medical office, hospital, or similar health care facility. As a patient services representative, your duties involve scheduling appointments, maintaining charts, processing co-payments, and verifying insurance coverage. Although there are typically minimal educational requirements for the career, some employers or states may require candidates to complete training through an associate degree or post-secondary certificate program. You may also pursue professional certification through the American Association of Medical Assistants (AAMA) to demonstrate your skills and gain a competitive edge. Additional qualifications include excellent communication, customer service, and computer skills.

What is a Patient Services Representative?

A Patient Services Representative is a frontline healthcare support professional who assists patients with administrative tasks such as scheduling appointments, verifying insurance information, and answering questions about services. They act as a liaison between patients and medical staff to ensure smooth and efficient operations in healthcare settings. Their responsibilities often include managing patient records, greeting visitors, handling billing inquiries, and providing information about procedures or policies. Excellent communication, organizational, and customer service skills are essential for success in this role.

How do I become a patient service rep?

To become a patient services representative, candidates typically need a high school diploma or equivalent, strong communication skills, and experience with medical office procedures or customer service. Some employers may prefer or require certification in medical billing or administrative support. On-the-job training is common, and familiarity with electronic health records (EHR) systems is beneficial.
More about Patient Services Representative jobs
What are popular job titles related to Patient Services Representative jobs in Reno, NV? For Patient Services Representative jobs in Reno, NV, the most frequently searched job titles are:
What job categories do people searching Patient Services Representative jobs in Reno, NV look for? The top searched job categories for Patient Services Representative jobs in Reno, NV are:
What cities near Reno, NV are hiring for Patient Services Representative jobs? Cities near Reno, NV with the most Patient Services Representative job openings:
Patient Services Representative jobs near you
Infographic showing various Patient Services Representative job openings in Reno, NV as of July 2026, with employment types broken down into 2% As Needed, 73% Full Time, 19% Part Time, and 6% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $40,953 per year, or $19.7 per hour.
Patient Services Representative

Patient Services Representative

Reno Orthopedic Center

Reno, NV • On-site

$17.50 - $22.25/hr

Part-time

Posted 19 days ago

Job description

Reno Orthopedic Center wants you to join the team as a Part-Time Patient Services Rep! We are seeking an enthusiastic and dedicated team member to greet and check-in patients at our main location - 555 N Arlington Ave.

Who are we?

At Reno Orthopedic Center (ROC), every action is driven by our employee expectations:

  • We lead with a patient-first mindset, ensuring every decision is made in the best interest of those we serve.
  • We believe in the power of assuming good intent, fostering a culture of respect, optimism, and compassion, where teammates lift each other up.
  • Here, you're encouraged to own your success — we support your growth, celebrate your contributions, and empower you to take initiative.
  • Continuous learning is part of who we are; we strive for constant improvement in everything from clinical innovation to personal development.
  • We value kindnessas a core strength — it's how we treat our patients, our colleagues, and our community.
  • Most importantly, we encourage every team member to be an advocate — for patients, for progress, and for doing what's right.

If you're looking for a place where your work matters, your values align, and your growth is supported, you'll find purpose and belonging at ROC.

What sets us apart?

Reno Orthopedic Center (ROC) is physician-owned, meaning decisions are made by those who understand patient care firsthand — and every team member’s voice matters. We offer a fully integrated musculoskeletal health campus with on-site surgery, advanced imaging, therapy, urgent care, and specialty services like bone health and orthopedic oncology. With continuous growth and investment in new facilities and technology, ROC provides a forward-thinking environment built to support both exceptional patient care and your professional development. We’ve been the trusted name in musculoskeletal health across Northern Nevada for over 60 years — and we’re still growing!

What would you do in this role?

You will be the first and last employee our patients would interact with during their time at ROC. You can make patients feel less nervous or scared or make a patient’s day by giving them a warm welcome. Your attention to detail will allow for the correct information be provided to the clinical team and ensure the correct billing is taken care of for the patient. You are essential to facilitating a great patient experience.

A Day in the Life

  • Check-in/check-out patients, and schedule follow-up appointments;
  • Accurately enter patient demographic information in patients’ electronic medical records;
  • Scan photo ID’s and insurance cards and verify insurances;
  • Collect applicable co-pays and ensure billing information is updated;
  • Balance money drawers at end of day;
  • Maintain calm and efficient patient flow through the clinics.

Requirements

Certifications/Educations:

  • High School Diploma

Knowledge of:

  • Customer service principles and practices

Experience:

  • Using computer systems and applications, including entering data and typing

Preferred Qualifications - How can you set yourself apart from other applicants?

  • One year of experience performing reception duties.

Benefits

At Reno Orthopedic Center (ROC), we believe that exceptional patient care starts with taking care of our people. We prioritize work-life balance by fostering a supportive, team-oriented environment where workloads are managed realistically, schedules are respected, and personal well-being is valued.

Come build your career with a team that’s committed to innovation, community, and compassion in orthopedic care. Whether you’re a seasoned specialist or just starting your journey, you’ll find purpose, impact, and growth at Reno Orthopedic Center.