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Patient Services Representative Jobs in Racine, WI

ZOLL LifeVest

Patient Service Representative

Milwaukee, WI · On-site

$17.25 - $22/hr

Patient Service Representative (PSR) Remote independent contract worker position Competitive fee ... S. At ZOLL, your services will help to ensure cardiac patients get the life-saving therapy they ...

ZOLL LifeVest

Patient Service Representative

Milwaukee, WI · On-site

$17.25 - $22/hr

Patient Service Representative (PSR) Remote independent contract worker position Competitive fee ... S. At ZOLL, your services will help to ensure cardiac patients get the life-saving therapy they ...

ZOLL LifeVest

Patient Service Representative

Milwaukee, WI · On-site

$17.25 - $22/hr

Patient Service Representative (PSR) Remote independent contract worker position Competitive fee ... S. At ZOLL, your services will help to ensure cardiac patients get the life-saving therapy they ...

ZOLL Medical

Patient Service Representative

Milwaukee, WI · On-site

$17.25 - $22/hr

Patient Service Representative (PSR) Remote independent contract worker position Competitive fee ... S. At ZOLL, your services will help to ensure cardiac patients get the life-saving therapy they ...

ZOLL LifeVest

Patient Service Representative

Kenosha, WI · On-site

$17 - $21.75/hr

Patient Service Representative (PSR) Summary Description: ZOLL, manufacturer of the LifeVest wearable defibrillator, is seeking a Patient Service Representatives as an independent contract worker to ...

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All JobsPatient Services Representative JobsPatient Services Representative Jobs in Racine, WI

Patient Services Representative information

See Racine, WI salary details

$12

$18

$25

How much do patient services representative jobs pay per hour?

As of Aug 8, 2026, the average hourly pay for patient services representative in Racine, WI is $18.52, according to ZipRecruiter salary data. Most workers in this role earn between $15.77 and $20.05 per hour, depending on experience, location, and employer.

What is the difference between Patient Services Representative vs Medical Secretary?

AspectPatient Services RepresentativeMedical Secretary
CredentialsHigh school diploma; some roles may require certification in medical office administrationHigh school diploma; often some medical office training or certification
Work EnvironmentFront desk, patient check-in/out, scheduling in clinics or hospitalsAdministrative tasks in medical offices, hospitals, or clinics
Employer & IndustryHospitals, clinics, healthcare practicesMedical offices, hospitals, healthcare facilities
Common Search & ComparisonPatient Services Representative vs Medical Secretary

The Patient Services Representative primarily handles patient check-in, scheduling, and front desk duties, focusing on patient interaction. The Medical Secretary manages administrative tasks like record keeping and correspondence. While both roles require similar credentials and work in healthcare settings, their core responsibilities differ, with the Patient Services Representative more patient-facing and the Medical Secretary more administrative.

What are some common challenges faced by patient services representatives and how can they be managed?

Patient Services Representatives often manage high call volumes, coordinate appointment scheduling, and address patient concerns, which can be demanding during busy periods. To handle these challenges effectively, it's important to develop strong organizational skills, maintain clear and compassionate communication, and stay updated on office protocols. Regular collaboration with clinical staff and utilizing electronic health record systems can also help streamline daily tasks and improve patient satisfaction.

What is a patient services representative?

A patient services representative provides customer service at the front desk of a medical office, hospital, or similar health care facility. As a patient services representative, your duties involve scheduling appointments, maintaining charts, processing co-payments, and verifying insurance coverage. Although there are typically minimal educational requirements for the career, some employers or states may require candidates to complete training through an associate degree or post-secondary certificate program. You may also pursue professional certification through the American Association of Medical Assistants (AAMA) to demonstrate your skills and gain a competitive edge. Additional qualifications include excellent communication, customer service, and computer skills.

How do you become a patient services representative?

To become a patient services representative, candidates typically need a high school diploma or equivalent and strong communication and organizational skills. Some employers prefer prior experience in customer service or healthcare settings, and training is often provided on the job. Certification is not usually required but can enhance job prospects.

What is a patient services representative?

A Patient Services Representative is a frontline healthcare support professional who assists patients with administrative tasks such as scheduling appointments, verifying insurance information, and answering questions about services. They act as a liaison between patients and medical staff to ensure smooth and efficient operations in healthcare settings. Their responsibilities often include managing patient records, greeting visitors, handling billing inquiries, and providing information about procedures or policies. Excellent communication, organizational, and customer service skills are essential for success in this role.
More about Patient Services Representative jobs
What are popular job titles related to Patient Services Representative jobs in Racine, WI? For Patient Services Representative jobs in Racine, WI, the most frequently searched job titles are:
What job categories do people searching Patient Services Representative jobs in Racine, WI look for? The top searched job categories for Patient Services Representative jobs in Racine, WI are:
What cities near Racine, WI are hiring for Patient Services Representative jobs? Cities near Racine, WI with the most Patient Services Representative job openings:
Patient Services Representative jobs near you
Infographic showing various Patient Services Representative job openings in Racine, WI as of August 2026, with employment types broken down into 50% Full Time, and 50% Contract. Highlights an 100% In-person job distribution, with an average salary of $38,513 per year, or $18.5 per hour.

Patient Services Representative

Solve IT Strategies, Inc.

Grayslake, IL • On-site

$17 - $21.75/hr

Other

Re-posted 27 days ago

Job description

Description:
Meal-Break Length: 30_minutes
Weekend Requirement: no
The Patient Service Representative supports the service area by checking patients in and out of appointments. This role will consistently demonstrate exemplary customer service when assisting patients and guests.
Required
High school diploma or GED equivalent.
Zero (0) to two (2) years' experience in a customer service position.
Preferred
Bachelor's degree.
Previous experience in a healthcare setting.
Working knowledge of medical terminology.
Bilingual
Responsibilities:
Communicates with patients and guests including greeting them upon arrival, confirming identity, and providing necessary information related to their visit.
Completes check-in/out functions as directed.
Confirms and updates patient identification and demographic/insurance information.
Completes patient registration as needed.
Obtains patient consents/authorizations.
Collects co-payments, past due balances and point of service payments.
Posts payments, process billing information and perform "end of day" cash drawer closing.
Keeps waiting area clean and comfortable.
Informs patients of any delays or changes in appointment status.
Schedules appointments as necessary.
For PSRs in the Immediate Care Clinics (ICC), float to other ICCs/departments.
May perform other duties as assigned
Solve IT Strategies logo

About Solve IT Strategies

Sourced by ZipRecruiter

We are a technology staffing firm, offering a comprehensive suite of services designed to cater to the dynamic and specialized needs of businesses in the constantly evolving tech sector. Our core services revolve around the recruitment and placement of highly skilled IT professionals, including software developers, data scientists, network engineers, and cybersecurity experts, addressing staffing gaps and project-specific requirements. We excel in identifying and thoroughly vetting top talent, ensuring that candidates not only possess the right technical skills but also align with our clients' unique cultural requirements.

Industry

Recruiting and staffing services

Company size

11 - 50 Employees

Headquarters location

Chicago, IL, US

Year founded

2016

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