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Patient Services Registration Jobs (NOW HIRING)

Patient Registration Specialist

Coldwater, MI · On-site

$17 - $22.75/hr

... patient accounts as appropriate. 5. Manages time effectively to perform complete registration ... Communicates effectively with service delivery areas when unresolved financial issues threaten ...

Patient Services Representative Join our team as a Patient Services Representative or Patient ... Responsibilities include patient registration, verifying insurance, collecting co-payments, and ...

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Patient Services Registration information

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$12

$20

$29

How much do patient services registration jobs pay per hour?

As of Sep 10, 2026, the average hourly pay for patient services registration in the United States is $20.70, according to ZipRecruiter salary data. Most workers in this role earn between $17.31 and $23.80 per hour, depending on experience, location, and employer.

What is a patient services registration?

Patient Services Registration jobs involve greeting patients, collecting their personal and insurance information, and entering it into the healthcare facility’s system. These professionals ensure that all required documentation is complete and accurate before patients receive care. They also answer questions, verify insurance coverage, and often handle scheduling and payments. Patient Services Registration staff are typically the first point of contact in hospitals or clinics, playing a vital role in ensuring a smooth patient experience.

What are the key skills and qualifications needed to thrive as a patient services registration professional?

To thrive as a Patient Services Registration professional, you need strong attention to detail, familiarity with healthcare terminology, and a high school diploma or equivalent. Experience with hospital information systems, electronic health records (EHR), and patient scheduling software is typically required. Excellent customer service, communication, and problem-solving skills help you interact effectively with patients and healthcare staff. These skills ensure accurate patient data collection, a positive patient experience, and efficient healthcare operations.

What are some common challenges faced by patient services registration staff, and how can they be addressed?

Patient Services Registration staff often face challenges such as managing high patient volumes, maintaining accuracy under time pressure, and handling sensitive patient information with confidentiality. To address these, strong organizational skills, attention to detail, and effective communication are essential. Collaborative teamwork and ongoing training in healthcare regulations can also help staff navigate complex situations and provide a smooth registration experience for patients.

What is the difference between Patient Services Registration vs Patient Access Representative?

AspectPatient Services RegistrationPatient Access Representative
CredentialsHigh school diploma; some roles may require certificationHigh school diploma; certification often preferred
Work EnvironmentHospitals, clinics, outpatient facilitiesHospitals, clinics, outpatient centers
Job ResponsibilitiesCollect patient info, verify insurance, schedule appointmentsVerify patient identity, insurance, schedule, and registration tasks

Both roles involve patient check-in and insurance verification in healthcare settings. Patient Services Registration typically focuses on initial patient intake and data collection, while Patient Access Representative may handle a broader range of registration and scheduling duties. Both positions require similar credentials and work environments, making them closely related in the healthcare industry.

What skills are needed for patient services registration?

Patient services registration requires strong communication and interpersonal skills to interact effectively with patients and healthcare staff. Attention to detail, organizational abilities, and proficiency with computer systems or electronic health records are also essential for accurate data entry and appointment scheduling.

What cities are hiring for Patient Services Registration jobs?

Cities with the most Patient Services Registration job openings:

What states have the most Patient Services Registration jobs?

States with the most job openings for Patient Services Registration jobs include:

What are popular job titles related to Patient Services Registration jobs?

For Patient Services Registration jobs, the most frequently searched job titles are:

Patient Registration Specialist

Oakland, CA • On-site

Roots Community Health
Health Care and Social Assistance • 1 - 10 employees

$24.04 - $25/hr

Full-time

Re-posted 9 days ago


Job description

Job Type
Full-time
Description
Position Summary:
Under the supervision of the Patient Registration Manager, the Patient Registration Specialist assists in managing the AMD schedules for Behavioral Health Clinicians including but not limited to - scheduling initial and follow-up appointments canceling and rescheduling appointments, checking in / checking out members before and after appointments. Assist with registration of new members in Roots EHR system, assist members complete clinic intake and provides a welcoming, professional first impression to all who enter the behavioral health suite and guides them to where they need to be.
Duties and Responsibilities:
  • Utilize de-escalation techniques with clients and guests when necessary.
  • Ensures that the reception area stays clean and orderly.
  • Ensures that the reception area is free of safety hazards.
  • Enforces all site safety rules and guidelines including, but not limited to, COVID safety precautions.
  • Answers all phone calls and emails sent to the Behavioral health suite and deliver messages, as needed.
  • Process clinic specialist referrals from start to finish by submitting, scheduling and providing access to resources.
  • Identify ways to improve the delivery and experience of care for Roots patients.
  • Train others on the referral workflow.
  • Complete projects, as needed.
  • Maintain strict confidentiality and follow all HIPAA regulations.
  • Attend organizational and other training and meetings related to job roles.

Requirements
Competencies:
  • Bachelor's degree with 3 years' experience in program and /or project management.
  • OR Associate degree in related fields with 4 years' experience working in program and /or project management.
  • Experience working in a non-profit organization, or a community clinic preferred.
  • Cultural competency and the ability to work effectively across diverse populations.
  • Solid organizational skills including attention to detail and multi-tasking.
  • Strong working knowledge of Microsoft Office and G-Suite.
  • Ability to work with people from diverse backgrounds.
  • Strong communication skills, both written and oral with excellent interpersonal and customer service skills.
  • Possess a growth mindset: the willingness to be coached and to develop the Patient Services team as demand increases.
  • Ability to work on-site full-time.

Roots Community Health Center is proud to be an Equal Employment Opportunity/Affirmative Action Employer and values diversity of culture, thought and lived experiences. We seek talented, qualified individuals regardless of race, color, religion, sex, pregnancy, marital status, age, national origin or ancestry, citizenship, conviction history, uniform service membership/veteran status, physical or mental disability, protected medical conditions, genetic characteristics, sexual orientation, gender identity, gender expression regardless of physical gender, or any other consideration made unlawful by federal, state, or local laws. Roots uses E Verify to validate the eligibility of our new employees to work legally in the United States.
Salary Description
24.04-25.00