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Patient Services Registration Jobs (NOW HIRING)

Patient Registration Specialist

Albany, NY · On-site

$17.75 - $23.75/hr

The patient services representative handles front desk administrative tasks to complete accurate registrations for each visit, answers incoming calls, schedules patient visits and sends follow up ...

Patient Registration Specialist

Albany, NY · On-site

$17.75 - $23.75/hr

The patient services representative handles front desk administrative tasks to complete accurate registrations for each visit, answers incoming calls, schedules patient visits and sends follow up ...

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Patient Services Registration information

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$12

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How much do patient services registration jobs pay per hour?

As of Sep 9, 2026, the average hourly pay for patient services registration in the United States is $20.70, according to ZipRecruiter salary data. Most workers in this role earn between $17.31 and $23.80 per hour, depending on experience, location, and employer.

What is a patient services registration?

Patient Services Registration jobs involve greeting patients, collecting their personal and insurance information, and entering it into the healthcare facility’s system. These professionals ensure that all required documentation is complete and accurate before patients receive care. They also answer questions, verify insurance coverage, and often handle scheduling and payments. Patient Services Registration staff are typically the first point of contact in hospitals or clinics, playing a vital role in ensuring a smooth patient experience.

What are the key skills and qualifications needed to thrive as a patient services registration professional?

To thrive as a Patient Services Registration professional, you need strong attention to detail, familiarity with healthcare terminology, and a high school diploma or equivalent. Experience with hospital information systems, electronic health records (EHR), and patient scheduling software is typically required. Excellent customer service, communication, and problem-solving skills help you interact effectively with patients and healthcare staff. These skills ensure accurate patient data collection, a positive patient experience, and efficient healthcare operations.

What are some common challenges faced by patient services registration staff, and how can they be addressed?

Patient Services Registration staff often face challenges such as managing high patient volumes, maintaining accuracy under time pressure, and handling sensitive patient information with confidentiality. To address these, strong organizational skills, attention to detail, and effective communication are essential. Collaborative teamwork and ongoing training in healthcare regulations can also help staff navigate complex situations and provide a smooth registration experience for patients.

What is the difference between Patient Services Registration vs Patient Access Representative?

AspectPatient Services RegistrationPatient Access Representative
CredentialsHigh school diploma; some roles may require certificationHigh school diploma; certification often preferred
Work EnvironmentHospitals, clinics, outpatient facilitiesHospitals, clinics, outpatient centers
Job ResponsibilitiesCollect patient info, verify insurance, schedule appointmentsVerify patient identity, insurance, schedule, and registration tasks

Both roles involve patient check-in and insurance verification in healthcare settings. Patient Services Registration typically focuses on initial patient intake and data collection, while Patient Access Representative may handle a broader range of registration and scheduling duties. Both positions require similar credentials and work environments, making them closely related in the healthcare industry.

What skills are needed for patient services registration?

Patient services registration requires strong communication and interpersonal skills to interact effectively with patients and healthcare staff. Attention to detail, organizational abilities, and proficiency with computer systems or electronic health records are also essential for accurate data entry and appointment scheduling.

What cities are hiring for Patient Services Registration jobs?

Cities with the most Patient Services Registration job openings:

What states have the most Patient Services Registration jobs?

States with the most job openings for Patient Services Registration jobs include:

What are popular job titles related to Patient Services Registration jobs?

For Patient Services Registration jobs, the most frequently searched job titles are:

Patient Services Coordinator I - Patient Registration

Des Plaines, IL • On-site

Illinois Bone & Joint Institute
Health Care and Social Assistance • 1 - 5K employees

Other

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 4 days ago


Illinois Bone & Joint Institute rating

7.2

Company rating: 7.2 out of 10

Based on 32 frontline employees who took The Breakroom Quiz

344th of 898 rated healthcare providers


Job description

Patient Services Coordinator I

The main focus of the Patient Services Coordinator I position is to deliver exceptional patient-centered customer service and to support IBJI teams. This position is responsible for accurate registration, optimal patient scheduling, and other office duties that contribute to a great patient experience, a positive team atmosphere, and achieve company goals.

We are looking for dedicated Patient Services Coordinator's to work at our DesPlaines and Morton Grove locations.

Responsibilities:

  • Welcome patients and visitors to IBJI by providing and maintaining the highest quality customer service experience
  • Preparing paperwork to facilitate efficient operation and excellent customer service
  • Answering general inquiries
  • Appointment scheduling
  • Phone reception, patient triage, and escalation to appropriate staff
  • Registration/pre-registration procedures to include the review of patient demographics, insurance and advising patient to provide any necessary documents
  • Check in/out procedures
  • Patient chart management
  • Collection/posting of patient responsibility payments (including copays and deductibles)
  • Insurance verification and Referral management as required
  • Maintain a clean and safe work environment.
  • Other duties as assigned.

Base salary offers for this position may vary based on factors such as location, skills and relevant experience. We offer the following benefits to those who are benefit eligible (30+ hours a week): medical, dental, vision, life and AD&D insurance, long and short term disability, 401k program with company match and profit sharing, wellness program, health savings accounts, flexible savings accounts, ID protection plan and accident, critical illness and hospital benefits. In addition, we offer paid holidays and paid time off.

Requirements:

Education:

  • High school diploma or equivalent required

Certifications/Licensure:

  • Not Applicable

Experience:

  • Minimum one year experience in customer service role (medical office experience preferred)
  • EHR experience (Epic experience preferred)

Technical Skills:

  • Not Applicable

Soft Skills:

  • Must be available to work a flexible schedule to meet the demands of a changing scheduling environment and accommodate the needs of the practice
  • Work is performed in a fast paced office environment and involves frequent contact with physicians, staff, patients, and the public
  • Work may be stressful at times
  • Contact may involve dealing with angry or upset people

Physical Requirements:

  • Stand or sit for extended periods of time
  • Work may require hand dexterity for office machine operation; using a calculator and/or computer keyboard
  • Physical demands may also include, stooping, bending or reaching to files and supplies, wearing a headset, mobility to complete errands or deliveries, sitting for extended periods of time and viewing a computer monitor

This description is intended to provide only basic guidelines for meeting job requirements. Duties and responsibilities, experience, qualifications, skills, supervisory relationship, physical/mental demands, and environmental/working conditions may change as needs evolve.


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