... customer service skills to coordinate care and provide an excellent patient experience ... Manages multi-line telephone system (incoming and outgoing). Follows guidelines to identify and ...
Quick apply
... customer service skills to coordinate care and provide an excellent patient experience ... Manages multi-line telephone system (incoming and outgoing). Follows guidelines to identify and ...
Patient Services Rep
Kirkland, WA · On-site
$20 - $25.25/hr
... service skills to coordinate care and provide an excellent patient experience. Primary Duties ... Manages multi-line telephone system (incoming and outgoing). Follows guidelines to identify and ...
Patient Services Rep
Kirkland, WA · On-site
$20 - $25.25/hr
... service skills to coordinate care and provide an excellent patient experience. Primary Duties ... Manages multi-line telephone system (incoming and outgoing). Follows guidelines to identify and ...
Patient Services Rep
$22.59 - $36.14/hr
... customer service skills to coordinate care and provide an excellent patient experience ... Manages multi-line telephone system (incoming and outgoing). Follows guidelines to identify and ...
Patient Services Rep
$22.59 - $36.14/hr
... customer service skills to coordinate care and provide an excellent patient experience ... Manages multi-line telephone system (incoming and outgoing). Follows guidelines to identify and ...
Patient Services Rep
$22.59 - $36.14/hr
... customer service skills to coordinate care and provide an excellent patient experience ... Manages multi-line telephone system (incoming and outgoing). Follows guidelines to identify and ...
Patient Services Rep
$22.59 - $36.14/hr
... customer service skills to coordinate care and provide an excellent patient experience ... Manages multi-line telephone system (incoming and outgoing). Follows guidelines to identify and ...
Patient Services Rep
Bothell, WA · On-site
$22.59 - $36.14/hr
... customer service skills to coordinate care and provide an excellent patient experience ... Manages multi-line telephone system (incoming and outgoing). Follows guidelines to identify and ...
Patient Services Rep
Bothell, WA · On-site
$22.59 - $36.14/hr
... customer service skills to coordinate care and provide an excellent patient experience ... Manages multi-line telephone system (incoming and outgoing). Follows guidelines to identify and ...
Patient Services Coordinator
Issaquah, WA · On-site
... and management skills to coordinate seamless care delivery for patients in a surgical or non ... Act as liaison between the patient and the various clinic areas and ancillary services to ...
Patient Services Coordinator
Issaquah, WA · On-site
... and management skills to coordinate seamless care delivery for patients in a surgical or non ... Act as liaison between the patient and the various clinic areas and ancillary services to ...
Patient Services Rep
Bothell, WA · On-site
$22.59 - $36.14/hr
... customer service skills to coordinate care and provide an excellent patient experience ... Manages multi-line telephone system (incoming and outgoing). Follows guidelines to identify and ...
Patient Services Rep
Bothell, WA · On-site
$22.59 - $36.14/hr
... customer service skills to coordinate care and provide an excellent patient experience ... Manages multi-line telephone system (incoming and outgoing). Follows guidelines to identify and ...
Patient Services Coordinator
Seattle, WA · On-site
Act as liaison between the patient and the various clinic areas and ancillary services to ... Be able to manage confidential information. * Ability to effectively communicate both in writing ...
Quick apply
Patient Services Coordinator
Seattle, WA · On-site
Act as liaison between the patient and the various clinic areas and ancillary services to ... Be able to manage confidential information. * Ability to effectively communicate both in writing ...
Patient Services Coordinator
Seattle, WA · On-site
Act as liaison between the patient and the various clinic areas and ancillary services to ... Be able to manage confidential information. * Ability to effectively communicate both in writing ...
Quick apply
Patient Services Coordinator
Seattle, WA · On-site
Act as liaison between the patient and the various clinic areas and ancillary services to ... Be able to manage confidential information. * Ability to effectively communicate both in writing ...
Patient Services Coordinator
Issaquah, WA · On-site
Act as liaison between the patient and the various clinic areas and ancillary services to ... Be able to manage confidential information. * Ability to effectively communicate both in writing ...
Quick apply
Patient Services Coordinator
Issaquah, WA · On-site
Act as liaison between the patient and the various clinic areas and ancillary services to ... Be able to manage confidential information. * Ability to effectively communicate both in writing ...
Patient Services Coordinator
Issaquah, WA · On-site
If so, our client is hiring a Patient Services Coordinator. Position Type: * Contract Length: 13 ... Be able to manage confidential information. * Ability to effectively communicate both in writing ...
Patient Services Coordinator
Issaquah, WA · On-site
If so, our client is hiring a Patient Services Coordinator. Position Type: * Contract Length: 13 ... Be able to manage confidential information. * Ability to effectively communicate both in writing ...
Patient Services Coordinator
Issaquah, WA · On-site
... and management skills to coordinate seamless care delivery for patients in a surgical or non ... patient's access to health care during their entry into and through the services of the clinic.
Patient Services Coordinator
Issaquah, WA · On-site
... and management skills to coordinate seamless care delivery for patients in a surgical or non ... patient's access to health care during their entry into and through the services of the clinic.
Patient Services Rep
Kirkland, WA · On-site
$22.59 - $36.14/hr
... customer service skills to coordinate care and provide an excellent patient experience ... Manages multi-line telephone system (incoming and outgoing). Follows guidelines to identify and ...
Patient Services Rep
Kirkland, WA · On-site
$22.59 - $36.14/hr
... customer service skills to coordinate care and provide an excellent patient experience ... Manages multi-line telephone system (incoming and outgoing). Follows guidelines to identify and ...
Patient Services Rep
Kirkland, WA · On-site
$22.59 - $36.14/hr
... customer service skills to coordinate care and provide an excellent patient experience ... Manages multi-line telephone system (incoming and outgoing). Follows guidelines to identify and ...
Patient Services Rep
Kirkland, WA · On-site
$22.59 - $36.14/hr
... customer service skills to coordinate care and provide an excellent patient experience ... Manages multi-line telephone system (incoming and outgoing). Follows guidelines to identify and ...
Patient Services Rep
Bothell, WA · On-site
$20 - $25.25/hr
... customer service skills to coordinate care and provide an excellent patient experience ... Manages multi-line telephone system (incoming and outgoing). Follows guidelines to identify and ...
Patient Services Rep
Bothell, WA · On-site
$20 - $25.25/hr
... customer service skills to coordinate care and provide an excellent patient experience ... Manages multi-line telephone system (incoming and outgoing). Follows guidelines to identify and ...
Patient Services Coordinator
Seattle, WA · On-site
... and management skills to coordinate seamless care delivery for patients in a surgical or non ... Act as liaison between the patient and the various clinic areas and ancillary services to ...
Patient Services Coordinator
Seattle, WA · On-site
... and management skills to coordinate seamless care delivery for patients in a surgical or non ... Act as liaison between the patient and the various clinic areas and ancillary services to ...
Patient Services Rep
Bothell, WA · On-site
... customer service skills to coordinate care and provide an excellent patient experience ... Manages multi-line telephone system (incoming and outgoing). Follows guidelines to identify and ...
Quick apply
Patient Services Rep
Bothell, WA · On-site
... customer service skills to coordinate care and provide an excellent patient experience ... Manages multi-line telephone system (incoming and outgoing). Follows guidelines to identify and ...
Patient Services Coordinator
Seattle, WA · On-site
Act as liaison between the patient and the various clinic areas and ancillary services to ... Be able to manage confidential information. * Ability to effectively communicate both in writing ...
Quick apply
Patient Services Coordinator
Seattle, WA · On-site
Act as liaison between the patient and the various clinic areas and ancillary services to ... Be able to manage confidential information. * Ability to effectively communicate both in writing ...
Patient Services Coordinator
Shoreline, WA · On-site
Act as liaison between the patient and the various clinic areas and ancillary services to ... Be able to manage confidential information. * Ability to effectively communicate both in writing ...
Quick apply
Patient Services Coordinator
Shoreline, WA · On-site
Act as liaison between the patient and the various clinic areas and ancillary services to ... Be able to manage confidential information. * Ability to effectively communicate both in writing ...
Patient Services Coordinator
Issaquah, WA · On-site
Act as liaison between the patient and the various clinic areas and ancillary services to ... Be able to manage confidential information. * Ability to effectively communicate both in writing ...
Quick apply
Patient Services Coordinator
Issaquah, WA · On-site
Act as liaison between the patient and the various clinic areas and ancillary services to ... Be able to manage confidential information. * Ability to effectively communicate both in writing ...
Patient Services Manager information
See Bothell, WA salary details
$33.5K - $41.9K
2% of jobs
$41.9K - $50.2K
7% of jobs
$56.6K is the 25th percentile. Wages below this are outliers.
$50.2K - $58.5K
20% of jobs
The median wage is $66.1K / yr.
$58.5K - $66.9K
22% of jobs
$66.9K - $75.2K
17% of jobs
$82.8K is the 75th percentile. Wages above this are outliers.
$75.2K - $83.5K
6% of jobs
$83.5K - $91.9K
7% of jobs
$91.9K - $100.2K
5% of jobs
$100.2K - $108.5K
5% of jobs
$108.5K - $116.9K
4% of jobs
$116.9K - $125.2K
2% of jobs
$33.5K
$73.9K
$125.2K
How much do patient services manager jobs pay per year?
As of Aug 20, 2026, the average yearly pay for patient services manager in Bothell, WA is $73,875.00, according to ZipRecruiter salary data. Most workers in this role earn between $57,000.00 and $88,300.00 per year, depending on experience, location, and employer.
What does a patient services manager do?
A Patient Services Manager is responsible for overseeing the administrative and operational aspects of patient care within a healthcare facility. They coordinate schedules, manage patient admissions and discharges, and ensure that patients receive quality service throughout their stay or visit. Additionally, they supervise staff, address patient concerns, and work to improve the overall patient experience. Their role is essential in maintaining efficient and patient-centered healthcare delivery.
What are the key skills and qualifications needed to thrive as a patient services manager, and why are they important?
To thrive as a Patient Services Manager, you need a background in healthcare administration or a related field, often supported by a bachelor’s degree and experience in patient services or management. Familiarity with hospital information systems, scheduling software, and compliance standards such as HIPAA is typically required. Strong leadership, problem-solving, and interpersonal communication skills help manage staff and ensure positive patient experiences. These abilities are crucial to coordinate efficient patient care operations, enhance service quality, and maintain regulatory compliance in healthcare settings.
How does a patient services manager typically collaborate with clinical staff to improve patient experience?
Patient Services Managers work closely with clinical staff such as nurses, physicians, and allied health professionals to streamline communication and ensure patients receive timely, coordinated care. They often facilitate interdisciplinary meetings, address patient feedback, and help resolve any service-related issues that arise. By fostering strong relationships and open communication across departments, Patient Services Managers play a key role in enhancing patient satisfaction and optimizing operational efficiency.
What is the difference between Patient Services Manager vs Patient Coordinator?
| Aspect | Patient Services Manager | Patient Coordinator |
|---|---|---|
| Credentials | Typically requires a bachelor's degree in healthcare administration or related field; certifications like Certified Medical Manager (CMM) are common | High school diploma or associate degree; certifications like Certified Medical Administrative Assistant (CMAA) can be beneficial |
| Work Environment | Supervises staff, manages patient flow, and oversees administrative functions in clinics or hospitals | Assists patients with scheduling, registration, and initial inquiries, often working directly with patients and staff |
| Employer & Industry | Hospitals, clinics, healthcare organizations | Medical offices, outpatient clinics, healthcare facilities |
The Patient Services Manager focuses on overseeing administrative staff and operations, ensuring smooth patient services. In contrast, the Patient Coordinator primarily handles patient interactions, scheduling, and front-office duties. Both roles are essential in healthcare settings but differ in scope and responsibilities.
How hard is it to become a patient services manager?
Becoming a patient services manager typically requires a bachelor's degree in healthcare administration, management, or a related field, along with several years of experience in healthcare or patient services. Strong leadership, communication skills, and knowledge of healthcare regulations are also important, and some roles may require certification such as Certified Medical Manager (CMM).
What are the most commonly searched types of Patient Services jobs in Bothell, WA?
The most popular types of Patient Services jobs in Bothell, WA are:
What job categories do people searching Patient Services Manager jobs in Bothell, WA look for?
The top searched job categories for Patient Services Manager jobs in Bothell, WA are:
What cities near Bothell, WA are hiring for Patient Services Manager jobs?
Cities near Bothell, WA with the most Patient Services Manager job openings:
Full-time
Medical, Dental, Vision, Life, Retirement, PTO
Re-posted 15 days ago
Job description
Wage Range: $22.59 - $36.14 per hour
Posted wage ranges represent the entire range from minimum to maximum. For jobs with more than one level, the posted range reflects the minimum of the lowest level and the maximum of the highest level. Some positions also offer additional premiums based on shift, certifications or degrees. Job offers are determined based on a candidate's years of relevant experience, level of education and internal equity.
Job Summary:
Serves as the first point-of-contact for patients in a fast-paced clinical environment and utilizes exceptional customer service skills to coordinate care and provide an excellent patient experience. Responsibilities include pre-registration/scheduling, registration/check in, message and queue management, medical records request management, referral management, and billing/payment processing/charge reconciliation.
Primary Duties:
- Coordinates all aspects of patient scheduling to include creating initial and follow up in-person or virtual visit appointments; rescheduling, cancelling and managing self-scheduled appointments in a fashion that meets patient care needs and optimizes provider schedules.
- Manages multi-line telephone system (incoming and outgoing). Follows guidelines to identify and direct patients calling with emergent/urgent symptoms to appropriate clinical staff for screening.
- Sets up and verifies active and contracted insurance coverage in multiple systems and/or educates patients on co-insurance/co-pay, self-pay, L&I, MVA, Medicaid, Medicare/Medicare Advantage, etc.
- Enrolls patient on patient portal and explains its attributes, benefits and recommended use.
- Requests, confirms and validates interpreter services.
- Greets patients and completes check-in process. Directs and assists patients with completion of appropriate paperwork.
- Monitors various group Message Pools and responds to patient requests, questions and concerns within established organizational timelines.
- Takes complete and accurate messages and coordinate communication between appropriate interdisciplinary staff. Coordinates emergent or add-on patient care requests with clinical team and provider.
- Manages appointment queues (Ex. future appointment orders; cancellation list; wait list).
- Prepares, documents and sends various patient outreach communications.
- Initiates outside medical record requests by requesting materials from admissions and emergency departments, physicians and other authorized hospital staff to support provider visits and closure of care gaps for Health Maintenance. Prepares and scans documents for Health Information Management department processing.
- Manages incoming referrals through clinic documentation and established tracking protocol. Facilitates communication between the clinic, patient and insurance company, as required.
- Identifies and collects copayments in adherence with organizational goals.
- Cultivates EvergreenHealth culture of community by supporting new staff training.
- Monitors and maintains tidy patient waiting and staff work areas in accordance with infection control standards and safety protocols.
- Orders and restocks patient forms and non-medical supplies.
- Files, faxes, scans, photocopies and distributes mail.
- Performs open and close duties, which vary from clinic to clinic.
- Performs other duties as assigned.
License, Certification, Education or Experience:
REQUIRED for the position:
- High School diploma or equivalent
- 1 year of experience in a customer service role
- Excellent interpersonal communication skills, including the capacity to communicate with a diverse range of individuals and dispositions.
- Ability to problem solve, stay calm under pressure and present oneself in a pleasant and professional manner when responding to inquiries from EH staff and patients (Ex. service recovery).
- Strong written communication skills, including ability to spell accurately and write legibly.
- Ability to work independently, show initiative and work productively within a team environment.
- Actively listen to and validate patient conversations. Employ de-escalating techniques as appropriate.
- Ability to prioritize multiple tasks and ability to access, analyze and apply concepts associated with protocols, policy and guidelines.
- Keyboarding skills and working knowledge of Windows based software systems.
DESIRED for the position:
- Previous experience in a medical reception or similar administrative role
- Knowledge of basic medical terminology/common medications
- Knowledge and experience accessing/verifying insurance coverage. Experience using Real Time Eligibility (RTE) Payer/Insurance Portals.
- Electronic Medical Record (EMR) experience, preferably Epic
- Familiarity with HIPAA and other health industry compliance standards
Benefit Information:
Choices that care for you and your family
Choices that care for you and your family
At EvergreenHealth, we appreciate our employees’ commitment and contribution to our success. We are proud to offer a suite of quality benefits and resources that are comprehensive, flexible, and competitive to help our staff and their loved ones maintain and improve health and financial well-being.
- Medical, vision and dental insurance
- On-demand virtual health care
- Health Savings Account
- Flexible Spending Account
- Life and disability insurance
- Retirement plans (457(b) and 401(a) with employer contribution)
- Tuition assistance for undergraduate and graduate degrees
- Federal Public Service Loan Forgiveness program
- Paid Time Off/Vacation
- Extended Illness Bank/Sick Leave
- Paid holidays
- Voluntary hospital indemnity insurance
- Voluntary identity theft protection
- Voluntary legal insurance
- Pay in lieu of benefits premium program
- Free parking
- Commuter benefits
View a summary of our total rewards available to you as an EvergreenHealth team member by clicking on the link below.
Kirkland Employee Benefits | Kirkland, WA | EvergreenHealth
About EvergreenHealth
Sourced by ZipRecruiter
At EvergreenHealth, we appreciate our employees' commitment and contribution to our success. We are proud to offer a suite of quality benefits and resources that are comprehensive, flexible, and competitive to help our staff and their loved ones maintain and improve health and financial well-being.
Industry
Hospitals
Company size
1,001 - 5,000 Employees
Headquarters location
Kirkland, WA, US
Year founded
1972