ZipRecruiter

Log In

1

Patient Services Associate Jobs in Raleigh, NC (NOW HIRING)

next page

Showing results 1-20

All JobsPatient Services Associate JobsPatient Services Associate Jobs in Raleigh, NC

Patient Services Associate information

See Raleigh, NC salary details

$12

$18

$24

How much do patient services associate jobs pay per hour?

As of Jul 19, 2026, the average hourly pay for patient services associate in Raleigh, NC is $18.43, according to ZipRecruiter salary data. Most workers in this role earn between $15.87 and $20.10 per hour, depending on experience, location, and employer.

Is being a PCA a stressful job?

Patient Services Associates often work in fast-paced healthcare environments, which can be stressful due to high patient interaction, time management demands, and emotional situations. However, stress levels vary depending on the work setting, workload, and individual coping skills, and some find the role rewarding despite the challenges.

What is a Patient Services Associate?

A Patient Services Associate is a healthcare professional responsible for assisting patients with administrative tasks in medical facilities such as hospitals or clinics. Their duties typically include scheduling appointments, verifying insurance information, answering patient inquiries, and managing patient records. They serve as the primary point of contact for patients, ensuring a smooth and positive experience throughout their visit. Strong communication and organizational skills are essential for this role. Patient Services Associates play a crucial part in supporting both patients and medical staff.

What are the responsibilities of a patient care associate?

A patient care associate is responsible for assisting patients with daily activities, taking vital signs, preparing exam rooms, and supporting healthcare staff. They often work under supervision in clinical settings and may need basic medical training or certification. Their role helps ensure smooth patient flow and quality care delivery.

What are some common challenges faced by Patient Services Associates, and how can they be effectively managed?

Patient Services Associates often juggle multiple responsibilities such as managing patient check-ins, scheduling appointments, and handling sensitive information, which can lead to a fast-paced and sometimes stressful work environment. Common challenges include dealing with high patient volumes, addressing urgent requests, and ensuring accuracy in patient data entry. Effective communication, strong organizational skills, and the ability to remain calm under pressure are crucial for managing these challenges. Many healthcare organizations provide training and support systems to help Patient Services Associates develop these skills and succeed in their roles.

What is the difference between Patient Services Associate vs Medical Receptionist?

AspectPatient Services AssociateMedical Receptionist
CredentialsHigh school diploma; some roles may require certification in healthcare customer serviceHigh school diploma; often no formal certification required
Work EnvironmentClinics, hospitals, healthcare officesMedical offices, clinics, outpatient facilities
Job ResponsibilitiesPatient check-in, scheduling, insurance verification, patient communicationGreeting patients, scheduling appointments, answering phones, data entry

The Patient Services Associate and Medical Receptionist roles share similar environments and responsibilities, such as patient interaction and appointment scheduling. However, Patient Services Associates often have additional duties like insurance verification and patient communication, making their role slightly broader in healthcare settings.

What are the key skills and qualifications needed to thrive as a Patient Services Associate, and why are they important?

To thrive as a Patient Services Associate, you need strong organizational, customer service, and administrative skills, typically supported by a high school diploma or equivalent. Familiarity with electronic health records (EHR) systems, scheduling software, and office equipment is commonly required. Outstanding interpersonal communication, problem-solving abilities, and a calm demeanor under pressure are valuable soft skills. These qualities are essential for providing a positive patient experience and ensuring smooth clinic or hospital operations.

What jobs pay 4000 a week without a degree?

Patient Services Associates typically do not earn $4,000 per week; such high weekly pay is uncommon without specialized skills or certifications. Jobs that can pay this amount without a degree often include high-level sales, real estate, or certain entrepreneurial ventures, but these usually require experience, licensing, or significant effort. Most roles with this income level generally demand advanced skills, certifications, or extensive experience beyond entry-level positions.

What is the role of a patient service associate?

A patient service associate is responsible for scheduling appointments, verifying patient information, managing patient records, and assisting with check-in and check-out processes. They often use electronic health record systems and require strong communication and organizational skills to support healthcare operations.
What are the most commonly searched types of Patient Services jobs in Raleigh, NC? The most popular types of Patient Services jobs in Raleigh, NC are:
What cities near Raleigh, NC are hiring for Patient Services Associate jobs? Cities near Raleigh, NC with the most Patient Services Associate job openings:
Patient Services Associate jobs near you
Infographic showing various Patient Services Associate job openings in Raleigh, NC as of July 2026, with employment types broken down into 1% As Needed, 66% Full Time, 30% Part Time, 1% Temporary, and 2% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $38,324 per year, or $18.4 per hour.
Service Access Team Leader - Duke Cancer Center Raleigh

Service Access Team Leader - Duke Cancer Center Raleigh

Duke Clinical Research Institute

Durham, NC • On-site

Other

Posted 23 hours ago

New

Job description

At Duke Health, we're driven by a commitment to compassionate care that changes the lives of patients, their loved ones, and the greater community. No matter where your talents lie, join us and discover how we can advance health together.

Patient Revenue Management Organization

Pursue your passion for caring with the Patient Revenue Management Organization, which is the fully integrated, centralized revenue cycle organization that supports the entire health system in streamlining the revenue cycle. This includes scheduling, registration, coding, billing, and other essential revenue functions for Duke Health.

Duke University Health System - Patient Revenue Management Office (PRMO)seeks to hire aService Access Team Leaderwho will embrace our mission of Advancing Health Together.

The Service Access Team Lead is an integral part of the patient care team in the clinic/service area and is responsible for patient registration activities including patient identification, demographic and insurance updates, check-in, check-out, point of service collections (deductible, copay, coinsurance and balances), referral and order management, and appointment scheduling according to established policies and procedures. The Patient Service Associate Team Lead is responsible for living Duke's values and demonstrating expected behaviors while contributing to creating a positive patient experience and building a positive work environment. The Patient Service Associate Team Lead will maintain a professional image in appearance and over the phone. The Patient Service Associate Team Lead contributes to ensuring the registration desk and waiting areas safeguard patient privacy, confidentiality and safety and are well maintained and clean.

Job Summary

Preparation for clinic

  • Review listing of today's patients and next day patients (Department Appointment Report -DAR) Complete prior preparation activities as required by clinic/department area.
  • Manage clinic work queues following appropriate policies and procedures. Missing Registration items that can be cleared for patients prior to or at arrival Referral work queues Orders work queue.
  • Obtain Imprest cash bag.
  • Identify operational improvements to maximize efficiency and effectiveness of services provided. Communicate opportunities to management
  • Perform other related clerical duties as assigned by Service Access Manager

Minimum Qualifications

Education

High school diploma required.

Experience

Four years of experience in a healthcare setting is required. An Associate's degree in healthcare or business may substitute for two years of experience. A Bachelor's degree in business or healthcare may substitute for four years of experience.

Knowledge, Skills and Abilities:

* Strong verbal and written communication skills mandatory.

* Basic PC skills.

* Minimum six months data entry experience.

* Medical terminolog y knowledge

* Knowledge and understanding of telephone etiquette.

* Ability to organize and prioritize.

* Ability to provide oral and written instructions.

* Ability to interact tactfully and courteously with the public.

* Ability to apply specific departmental policies, rules and regulationsrelating to verifying patient in formation, collecting payments and maintaining records and forms.

* Ability to establish and maintain effective relationships with other personnel.

* Entry level supervisory skills (coaching/counseling, performance evaluation)

* Knowledge of staff planning


Duke is an Equal Opportunity Employer committed to providing employment opportunity without regard to an individual's age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex (including pregnancy and pregnancy related conditions), sexual orientation or military status.


Duke aspires to create a community built on collaboration, innovation, creativity, and belonging. Our collective success depends on the robust exchange of ideas-an exchange that is best when the rich diversity of our perspectives, backgrounds, and experiences flourishes. To achieve this exchange, it is essential that all members of the community feel secure and welcome, that the contributions of all individuals are respected, and that all voices are heard. All members of our community have a responsibility to uphold these values.


Essential Physical Job Functions:

Certain jobs at Duke University and Duke University Health System may include essential job functions that require specific physical and/or mental abilities. Additional information and provision for requests for reasonable accommodation will be provided by each hiring department.


Apply