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Patient Services Associate Jobs in Raleigh, NC (NOW HIRING)

UNC HEALTH

Food Services Associate

Apex, NC · On-site

$17.60 - $24.29/hr

... during meal service hours. 5. Clean and sanitize kitchen equipment, utensils and work areas ... Washes dishes by hand or by machine. 6. Delivers food trays or nourishments to patient's rooms or ...

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Patient Services Associate information

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$12

$18

$24

How much do patient services associate jobs pay per hour?

As of Jun 28, 2026, the average hourly pay for patient services associate in Raleigh, NC is $18.43, according to ZipRecruiter salary data. Most workers in this role earn between $15.87 and $20.10 per hour, depending on experience, location, and employer.

What is a Patient Services Associate?

A Patient Services Associate is a healthcare professional responsible for assisting patients with administrative tasks in medical facilities such as hospitals or clinics. Their duties typically include scheduling appointments, verifying insurance information, answering patient inquiries, and managing patient records. They serve as the primary point of contact for patients, ensuring a smooth and positive experience throughout their visit. Strong communication and organizational skills are essential for this role. Patient Services Associates play a crucial part in supporting both patients and medical staff.

What are some common challenges faced by Patient Services Associates, and how can they be effectively managed?

Patient Services Associates often juggle multiple responsibilities such as managing patient check-ins, scheduling appointments, and handling sensitive information, which can lead to a fast-paced and sometimes stressful work environment. Common challenges include dealing with high patient volumes, addressing urgent requests, and ensuring accuracy in patient data entry. Effective communication, strong organizational skills, and the ability to remain calm under pressure are crucial for managing these challenges. Many healthcare organizations provide training and support systems to help Patient Services Associates develop these skills and succeed in their roles.

What does a patient service associate do?

A patient service associate is responsible for greeting patients, verifying their information, scheduling appointments, and managing administrative tasks in healthcare settings. They often use electronic health record systems and require strong communication and organizational skills to ensure smooth patient flow and accurate record-keeping.

Can you get hired as a PCT with no experience?

Patient Services Associates (PCTs) typically need some healthcare-related training or certification, but entry-level positions may be available for those without prior experience if they demonstrate strong communication skills and a willingness to learn. Employers often provide on-the-job training to new hires, especially in busy healthcare environments. Having basic knowledge of medical terminology and patient interaction can improve chances of being hired without experience.

What is the difference between Patient Services Associate vs Medical Receptionist?

AspectPatient Services AssociateMedical Receptionist
CredentialsHigh school diploma; some roles may require certification in healthcare customer serviceHigh school diploma; often no formal certification required
Work EnvironmentClinics, hospitals, healthcare officesMedical offices, clinics, outpatient facilities
Job ResponsibilitiesPatient check-in, scheduling, insurance verification, patient communicationGreeting patients, scheduling appointments, answering phones, data entry

The Patient Services Associate and Medical Receptionist roles share similar environments and responsibilities, such as patient interaction and appointment scheduling. However, Patient Services Associates often have additional duties like insurance verification and patient communication, making their role slightly broader in healthcare settings.

What are the key skills and qualifications needed to thrive as a Patient Services Associate, and why are they important?

To thrive as a Patient Services Associate, you need strong organizational, customer service, and administrative skills, typically supported by a high school diploma or equivalent. Familiarity with electronic health records (EHR) systems, scheduling software, and office equipment is commonly required. Outstanding interpersonal communication, problem-solving abilities, and a calm demeanor under pressure are valuable soft skills. These qualities are essential for providing a positive patient experience and ensuring smooth clinic or hospital operations.

What job makes $10,000 a month without a degree?

A Patient Services Associate typically does not earn $10,000 a month without specialized experience or advanced certifications. High earnings in healthcare roles usually require additional qualifications, experience, or managerial responsibilities. Most entry-level patient support positions offer lower salaries, with higher pay possible through seniority or specialized skills.

What jobs pay 2000 a day?

Patient Services Associates typically do not earn $2,000 a day; such high daily earnings are usually associated with specialized roles like surgeons, anesthesiologists, or high-level executives. These positions often require advanced education, certifications, and significant experience, and they may involve long hours or high-stakes environments.
What are the most commonly searched types of Patient Services jobs in Raleigh, NC? The most popular types of Patient Services jobs in Raleigh, NC are:
What cities near Raleigh, NC are hiring for Patient Services Associate jobs? Cities near Raleigh, NC with the most Patient Services Associate job openings:
Patient Services Associate jobs near you
Infographic showing various Patient Services Associate job openings in Raleigh, NC as of June 2026, with employment types broken down into 75% Full Time, and 25% Part Time. Highlights an 100% In-person job distribution, with an average salary of $38,324 per year, or $18.4 per hour.
Patient Service Associate - NC Orthopaedic Clinic

Patient Service Associate - NC Orthopaedic Clinic

Duke University

Durham, NC • On-site

$16.50 - $20.75/hr

Full-time

Posted 11 days ago

Duke University rating

6.5

Company rating: 6.5 out of 10

Based on 54 frontline employees who took The Breakroom Quiz

442nd of 541 rated colleges and universities

Job description

At Duke Health, we're driven by a commitment to compassionate care that changes the lives of patients, their loved ones, and the greater community. No matter where your talents lie, join us and discover how we can advance health together.
Duke Health Integrated Practice
Duke Health Integrated Practice comprises more than 110 primary and specialty outpatient clinics, extending the reach of the Duke Health mission across the state of North Carolina.
$2,500 Commitment Bonus for qualifying candidates!
JOB LOCATION
NC Orthopaedic Clinic - 3609 SW Durham Dr
JOB SUMMARY
We are seeking a Patient Service Associate to serve as the first point of contact for our patients upon arrival for appointments. This role includes participation in a variety of duties associated with daily clinic preparation process, patient identification, patient check in/out, charge posting, cash management and patient appointment scheduling.
JOB DUTIES AND RESPONSIBILITIES
  • Schedule patient appointments.
  • Check-In patients upon arrival/Check-Out patients upon appointment completion.
  • Collect patient co-payment and/or balance due on account upon arrival.
  • Create and attach referrals/authorizations for visits.
  • Prepare for clinic visits by reviewing next day patients and completing all preparations activities required per physician.
  • Maintain and distribute all faxes received.
  • File/Scan history sheets/ancillary reports and all other required patient record documentation.
  • Answer telephone appointment line/main line (Disseminate messages according to practice communication standards).
  • Complete all Maestro Care check in alerts at all times. Audit encounter forms for completeness and accuracy.

JOB ELIGIBILITY REQUIREMENTS
  • Work requires knowledge of basic grammar and mathematical principles normally acquired through high school education.
  • Minimum of one year of work experience in directly communicating and providing service to patients or public; preferably in a healthcare related field.
  • Experience in effectively coordinating multiple tasks or activities.

JOB HOURS
The schedule for this position is day shifts, Monday-Friday, with no weekends or holidays.
Duke is an Equal Opportunity Employer committed to providing employment opportunity without regard to an individual's age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex (including pregnancy and pregnancy related conditions), sexual orientation or military status.
Duke aspires to create a community built on collaboration, innovation, creativity, and belonging. Our collective success depends on the robust exchange of ideas-an exchange that is best when the rich diversity of our perspectives, backgrounds, and experiences flourishes. To achieve this exchange, it is essential that all members of the community feel secure and welcome, that the contributions of all individuals are respected, and that all voices are heard. All members of our community have a responsibility to uphold these values.
Essential Physical Job Functions:
Certain jobs at Duke University and Duke University Health System may include essential job functions that require specific physical and/or mental abilities. Additional information and provision for requests for reasonable accommodation will be provided by each hiring department.

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About Duke University

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Duke is regarded as one of America's leading research universities. Located in Durham, North Carolina, Duke is positioned in the heart of the Research Triangle, which is ranked annually as one of the best places in the country to work and live. Duke has more than 15,000 students who study and conduct research in its 10 undergraduate, graduate, and professional schools. With about 40,000 employees, Duke is the third largest private employer in North Carolina, and it now has international programs in more than 150 countries.

Industry

Colleges, universities, and professional schools and hospitals

Company size

10,000+ Employees

Headquarters location

Durham, NC, US

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