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Patient Services Associate Jobs in Raleigh, NC (NOW HIRING)

UNC HEALTH

Food Services Associate

Chapel Hill, NC · On-site

$18 - $24.66/hr

Washes dishes by hand or by machine. 6. Delivers food trays or nourishments to patient's rooms or ... Prior Food Services experience preferred Job Details Legal Employer: STATE Entity: UNC Medical ...

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UNC Health Careers

Food Services Associate

Raleigh, NC · On-site

$18 - $24.66/hr

... during meal service hours. 5. Clean and sanitize kitchen equipment, utensils and work areas ... Washes dishes by hand or by machine. 6. Delivers food trays or nourishments to patient's rooms or ...

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Patient Services Associate information

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$12

$18

$24

How much do patient services associate jobs pay per hour?

As of Jul 19, 2026, the average hourly pay for patient services associate in Raleigh, NC is $18.43, according to ZipRecruiter salary data. Most workers in this role earn between $15.87 and $20.10 per hour, depending on experience, location, and employer.

Is being a PCA a stressful job?

Patient Services Associates often work in fast-paced healthcare environments, which can be stressful due to high patient interaction, time management demands, and emotional situations. However, stress levels vary depending on the work setting, workload, and individual coping skills, and some find the role rewarding despite the challenges.

What is a Patient Services Associate?

A Patient Services Associate is a healthcare professional responsible for assisting patients with administrative tasks in medical facilities such as hospitals or clinics. Their duties typically include scheduling appointments, verifying insurance information, answering patient inquiries, and managing patient records. They serve as the primary point of contact for patients, ensuring a smooth and positive experience throughout their visit. Strong communication and organizational skills are essential for this role. Patient Services Associates play a crucial part in supporting both patients and medical staff.

What are the responsibilities of a patient care associate?

A patient care associate is responsible for assisting patients with daily activities, taking vital signs, preparing exam rooms, and supporting healthcare staff. They often work under supervision in clinical settings and may need basic medical training or certification. Their role helps ensure smooth patient flow and quality care delivery.

What are some common challenges faced by Patient Services Associates, and how can they be effectively managed?

Patient Services Associates often juggle multiple responsibilities such as managing patient check-ins, scheduling appointments, and handling sensitive information, which can lead to a fast-paced and sometimes stressful work environment. Common challenges include dealing with high patient volumes, addressing urgent requests, and ensuring accuracy in patient data entry. Effective communication, strong organizational skills, and the ability to remain calm under pressure are crucial for managing these challenges. Many healthcare organizations provide training and support systems to help Patient Services Associates develop these skills and succeed in their roles.

What is the difference between Patient Services Associate vs Medical Receptionist?

AspectPatient Services AssociateMedical Receptionist
CredentialsHigh school diploma; some roles may require certification in healthcare customer serviceHigh school diploma; often no formal certification required
Work EnvironmentClinics, hospitals, healthcare officesMedical offices, clinics, outpatient facilities
Job ResponsibilitiesPatient check-in, scheduling, insurance verification, patient communicationGreeting patients, scheduling appointments, answering phones, data entry

The Patient Services Associate and Medical Receptionist roles share similar environments and responsibilities, such as patient interaction and appointment scheduling. However, Patient Services Associates often have additional duties like insurance verification and patient communication, making their role slightly broader in healthcare settings.

What are the key skills and qualifications needed to thrive as a Patient Services Associate, and why are they important?

To thrive as a Patient Services Associate, you need strong organizational, customer service, and administrative skills, typically supported by a high school diploma or equivalent. Familiarity with electronic health records (EHR) systems, scheduling software, and office equipment is commonly required. Outstanding interpersonal communication, problem-solving abilities, and a calm demeanor under pressure are valuable soft skills. These qualities are essential for providing a positive patient experience and ensuring smooth clinic or hospital operations.

What jobs pay 4000 a week without a degree?

Patient Services Associates typically do not earn $4,000 per week; such high weekly pay is uncommon without specialized skills or certifications. Jobs that can pay this amount without a degree often include high-level sales, real estate, or certain entrepreneurial ventures, but these usually require experience, licensing, or significant effort. Most roles with this income level generally demand advanced skills, certifications, or extensive experience beyond entry-level positions.

What is the role of a patient service associate?

A patient service associate is responsible for scheduling appointments, verifying patient information, managing patient records, and assisting with check-in and check-out processes. They often use electronic health record systems and require strong communication and organizational skills to support healthcare operations.
What are the most commonly searched types of Patient Services jobs in Raleigh, NC? The most popular types of Patient Services jobs in Raleigh, NC are:
What cities near Raleigh, NC are hiring for Patient Services Associate jobs? Cities near Raleigh, NC with the most Patient Services Associate job openings:
Patient Services Associate jobs near you
Infographic showing various Patient Services Associate job openings in Raleigh, NC as of July 2026, with employment types broken down into 1% As Needed, 66% Full Time, 30% Part Time, 1% Temporary, and 2% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $38,324 per year, or $18.4 per hour.
Patient Service Associate - NCEENT of Cary

Patient Service Associate - NCEENT of Cary

Duke Health

Cary, NC • On-site

$15.75 - $20/hr

Full-time

Re-posted 3 days ago

Duke Health rating

7.3

Company rating: 7.3 out of 10

Based on 249 frontline employees who took The Breakroom Quiz

302nd of 886 rated healthcare providers

Job description

At Duke Health, we're driven by a commitment to compassionate care that changes the lives of patients, their loved ones, and the greater community. No matter where your talents lie, join us and discover how we can advance health together.

Duke Health Integrated Practice

Duke Health Integrated Practice comprises more than 110 primary and specialty outpatient clinics, extending the reach of the Duke Health mission across the state of North Carolina.


$2,500 Commitment Bonusfor qualifying candidates!

JOB LOCATION

NCEENT of Cary - 1010 Tryon Village Drive

JOB SUMMARY

We are seeking a Patient Service Associate to coordinate and participate in a variety of duties associated with daily clinic preparation process, patient identification, patient check in/out, charge posting, cash management and patient appointment scheduling. Position also involves customer service, message distribution, ancillary scheduling and preparation and referrals management.

JOB DUTIES AND RESPONSIBILITIES

  • Prepare for clinic visits by reviewing next day patients and completing next day preparation activities.
  • Review insurance, copay amounts, prepayments, prepare HIPAA, COA documents for encounters.
  • Check-in patient upon arrival in the practice. Identify correct patient information in Maestro Care.
  • Verify patient demographic data.
  • Edit Maestro Care as needed.
  • Accurately identify the appropriate account for patient visit.
  • Present and educate patients on required forms and obtain signature as required by policy and procedure.
  • Completes all Maestro Care check-in files and manage all appropriate alerts.
  • Collect and post co-payments and balances on accounts due.
  • Imprint all patient specific chart documents and requisition/transmittal documents.
  • Check-out patients.
  • Make return appointments by scheduling patients into the correct appointment type, entering the primary care physician or referring physician and scheduling tests and procedures.
  • Schedule testing and any ancillary procedures.
  • Answer telephone, take and deliver messages to physicians, nurses and others.
  • Report obtained medical information from patients and referring physicians accurately, completely and timely.
  • Disseminate messages according to practice communication standards, respond to message timely.

JOB ELIGIBILITY REQUIREMENTS

  • Work requires knowledge of basic grammar and mathematical principles normally acquired through high school education.

  • Minimum of one year of work experience in directly communicating and providing service to patients or public; preferably in a healthcare related field.
  • Experience in effectively coordinating multiple tasks or activities.

JOB HOURS

The schedule for this position is day shifts, Monday-Friday, with no weekends or holidays.


Duke is an Equal Opportunity Employer committed to providing employment opportunity without regard to an individual's age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex (including pregnancy and pregnancy related conditions), sexual orientation or military status.


Duke aspires to create a community built on collaboration, innovation, creativity, and belonging. Our collective success depends on the robust exchange of ideas-an exchange that is best when the rich diversity of our perspectives, backgrounds, and experiences flourishes. To achieve this exchange, it is essential that all members of the community feel secure and welcome, that the contributions of all individuals are respected, and that all voices are heard. All members of our community have a responsibility to uphold these values.


Essential Physical Job Functions:

Certain jobs at Duke University and Duke University Health System may include essential job functions that require specific physical and/or mental abilities. Additional information and provision for requests for reasonable accommodation will be provided by each hiring department.


Employment Type: FULL_TIME

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