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Patient Services Assistant Jobs in Romeoville, IL

Compass Group USA

PATIENT SERVICES LEAD

Chicago, IL · On-site

$19.50/hr

* We are hiring immediately for a full time PATIENT SERVICES LEAD position. * Address : Saint Joseph ... * Assist dietitians, such as helping monitor patients who cannot eat food through their mouth, are ...

SimonMed Imaging

Patient Services Specialist

Bolingbrook, IL

$18.50 - $25.25/hr

Answer phone calls and relay messages. * Assist with administrative tasks including filing, faxing ... Excellent customer services skills with the ability to be empathetic to patient needs. * Ability to ...

SimonMed Imaging

Patient Services Specialist

Oswego, IL

$17.75 - $24.25/hr

Answer phone calls and relay messages. * Assist with administrative tasks including filing, faxing ... Excellent customer services skills with the ability to be empathetic to patient needs. * Ability to ...

SMI IMAGING LLC

Patient Services Specialist

Oswego, IL · On-site

$17.75 - $24.25/hr

Answer phone calls and relay messages. * Assist with administrative tasks including filing, faxing ... Excellent customer services skills with the ability to be empathetic to patient needs. * Ability to ...

SMI IMAGING LLC

Patient Services Specialist

Bolingbrook, IL · On-site

$18.50 - $25.25/hr

Answer phone calls and relay messages. * Assist with administrative tasks including filing, faxing ... Excellent customer services skills with the ability to be empathetic to patient needs. * Ability to ...

SMI IMAGING LLC

Patient Services Specialist

Bolingbrook, IL · On-site

$18 - $22/hr

Answer phone calls and relay messages. * Assist with administrative tasks including filing, faxing ... Excellent customer services skills with the ability to be empathetic to patient needs. * Ability to ...

SMI IMAGING LLC

Patient Services Specialist

Tinley Park, IL · On-site

$18.25 - $24.75/hr

Answer phone calls and relay messages. * Assist with administrative tasks including filing, faxing ... Excellent customer services skills with the ability to be empathetic to patient needs. * Ability to ...

SimonMed Imaging

Patient Services Specialist

Bolingbrook, IL · On-site

$18.50 - $25.25/hr

Our Patient Service Specialists play a critical role in facilitating the patient admission flow ... These tools assist our recruitment team but do not replace human judgment. Final hiring decisions ...

SMI IMAGING LLC

Patient Services Specialist

Oswego, IL · On-site

$17.75 - $24.25/hr

Our Patient Service Specialists play a critical role in facilitating the patient admission flow ... These tools assist our recruitment team but do not replace human judgment. Final hiring decisions ...

SimonMed Imaging

Patient Services Specialist

Bolingbrook, IL

$18.50 - $25.25/hr

Answer phone calls and relay messages. * Assist with administrative tasks including filing, faxing ... Excellent customer services skills with the ability to be empathetic to patient needs. * Ability to ...

SMI IMAGING LLC

Patient Services Specialist

Tinley Park, IL · On-site

$18.25 - $24.75/hr

Answer phone calls and relay messages. * Assist with administrative tasks including filing, faxing ... Excellent customer services skills with the ability to be empathetic to patient needs. * Ability to ...

SimonMed Imaging

Patient Services Specialist

Tinley Park, IL

$18.25 - $24.75/hr

Answer phone calls and relay messages. * Assist with administrative tasks including filing, faxing ... Excellent customer services skills with the ability to be empathetic to patient needs. * Ability to ...

SimonMed Imaging

Patient Services Specialist

Bolingbrook, IL · On-site

$18.50 - $25.25/hr

Our Patient Service Specialists play a critical role in facilitating the patient admission flow ... These tools assist our recruitment team but do not replace human judgment. Final hiring decisions ...

SimonMed Imaging

Patient Services Specialist

Oswego, IL

$17.75 - $24.25/hr

Our Patient Service Specialists play a critical role in facilitating the patient admission flow ... These tools assist our recruitment team but do not replace human judgment. Final hiring decisions ...

SimonMed Imaging

Patient Services Specialist

Oswego, IL · On-site

$17.75 - $24.25/hr

Our Patient Service Specialists play a critical role in facilitating the patient admission flow ... These tools assist our recruitment team but do not replace human judgment. Final hiring decisions ...

SMI IMAGING LLC

Patient Services Specialist

Bolingbrook, IL · On-site

$18.50 - $25.25/hr

Our Patient Service Specialists play a critical role in facilitating the patient admission flow ... These tools assist our recruitment team but do not replace human judgment. Final hiring decisions ...

SimonMed Imaging

Patient Services Specialist

Oswego, IL · On-site

$17.75 - $24.25/hr

Our Patient Service Specialists play a critical role in facilitating the patient admission flow ... These tools assist our recruitment team but do not replace human judgment. Final hiring decisions ...

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All JobsPatient Services JobsPatient Services Assistant JobsPatient Services Assistant Jobs in Romeoville, IL

Patient Services Assistant information

See Romeoville, IL salary details

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$19

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How much do patient services assistant jobs pay per hour?

As of Aug 21, 2026, the average hourly pay for patient services assistant in Romeoville, IL is $19.35, according to ZipRecruiter salary data. Most workers in this role earn between $15.43 and $22.79 per hour, depending on experience, location, and employer.

What is a patient services assistant?

A patient services assistant works in a customer-facing role in a medical facility. In this role, you do not provide medical care to patients, but rather help with administrative tasks such as setting appointments, sending referrals to specialists, answering questions, contacting insurance companies, and dealing with billing. In some healthcare organizations, you may also connect patients with the services that they need. In larger hospitals, patient services assistants work as personal administrative aides for one doctor or one department. You can find opportunities for advancement if you obtain a degree in medical administration or a related field.

What are the key skills and qualifications needed to thrive as a patient services assistant, and why are they important?

To thrive as a Patient Services Assistant, you need strong organizational skills, attention to detail, and a basic understanding of healthcare procedures, typically supported by a high school diploma or equivalent. Familiarity with medical scheduling software, electronic health records (EHRs), and office equipment is often required. Excellent communication, empathy, and a service-oriented attitude are soft skills that make someone stand out in this role. These competencies ensure efficient patient support, accurate information management, and a positive patient experience within healthcare settings.

What are the main challenges patient services assistants face when balancing administrative duties with direct patient interactions?

Patient Services Assistants often juggle multiple responsibilities, including managing patient check-ins, scheduling appointments, handling phone inquiries, and providing support to clinical staff. One of the main challenges is maintaining accuracy and efficiency in administrative tasks while delivering compassionate, attentive service to patients who may be anxious or unwell. Effective time management and strong communication skills are essential for successfully navigating these demands and ensuring a positive experience for both patients and coworkers.

What is the difference between Patient Services Assistant vs Medical Receptionist?

AspectPatient Services AssistantMedical Receptionist
CredentialsHigh school diploma or equivalent; certification optionalHigh school diploma or equivalent; certification optional
Work EnvironmentHospitals, clinics, healthcare officesDoctors' offices, clinics, healthcare facilities
Job DutiesPatient check-in, scheduling, assisting with patient needsScheduling appointments, answering phones, managing patient records

Both roles involve front-office tasks in healthcare settings, often requiring similar credentials. The Patient Services Assistant focuses more on direct patient interaction and support, while the Medical Receptionist primarily handles administrative tasks like scheduling and communication. Both positions are essential for smooth healthcare operations and are commonly found in hospitals and clinics.

Is being a patient services assistant a stressful job?

Patient Services Assistants often experience a moderate level of stress due to managing patient interactions, scheduling, and administrative tasks in a healthcare environment. The job requires strong communication skills and the ability to handle busy periods, but stress levels can vary based on workload and workplace support.

What are the duties of a patient services assistant?

A patient services assistant is responsible for greeting patients, scheduling appointments, updating patient records, and assisting with administrative tasks in healthcare settings. They often communicate with patients and healthcare staff, use electronic health record systems, and ensure a smooth patient experience.
More about Patient Services Assistant jobs

What are the most commonly searched types of Patient Services jobs in Romeoville, IL?

The most popular types of Patient Services jobs in Romeoville, IL are:

What job categories do people searching Patient Services Assistant jobs in Romeoville, IL look for?

The top searched job categories for Patient Services Assistant jobs in Romeoville, IL are:

What cities near Romeoville, IL are hiring for Patient Services Assistant jobs?

Cities near Romeoville, IL with the most Patient Services Assistant job openings:

Patient Services Assistant jobs near you
Infographic showing various Patient Services Assistant job openings in Romeoville, IL as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 17% Part Time, 5% Contract, and 1% Nights. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $40,249 per year, or $19.4 per hour.

PATIENT SERVICES LEAD

Compass Group USA

Chicago, IL • On-site

$19.50/hr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 12 days ago

Compass Group rating

6.4

Company rating: 6.4 out of 10

Based on 1,093 frontline employees who took The Breakroom Quiz

347th of 495 rated business services

Job description

  • We are hiring immediately for a full time PATIENT SERVICES LEAD position.
  • Address: Saint Joseph Chicago Hospital - 2900 North Lake Shore Drive, Chicago, IL 60657. Note: online applications accepted only.
  • Schedule: Full time schedule. 11:30 am to 8:00 pm, days may vary; rotating weekends. More details upon interview.
  • Requirement: Previous leadership experience required.
  • Pay Range: $18.00 per hour to $19.50 per hour.
If serving others is in your blood and you thrive on helping people heal, TouchPoint is the place for you! As part of Compass Healthcare, we care deeply for people, build belonging, and serve with detail, quality, and excellence to set the stage for healing.
We're TouchPoint Support Services, and our mission is to serve up hospitality for patients, families, and visitors at Ascension Health hospitals across the U.S. From meals to facilities to patient support, our work creates moments that matter. This takes a big heart, a commitment to do the right thing, and the belief that together we can achieve more than we ever could alone. We empower and uplift each other, grow in our careers, and have fun while supporting the mission to improve the health of the poor and vulnerable.
We asked some of our associates why they love working for Touchpoint. Click here to see what they said!
Job Summary
Patient Services Leads are responsible to coordinate patient meal service and special requests and needs for the Patient Dining Program. Ensure that Patient Dining Associates are adequately trained and that units are properly staffed to provide service. They are a huge part of creating a culture of comfort and compassion in the healthcare environment, taking care of patients' special requests and nutritional needs.
Essential Duties and Responsibilities:
  • Oversees systems and processes to ensure that the strategic and operational objectives of the Patient Dining Program service are accomplished.
  • Supervise Patient Dining Associates and ensure they provide services that include helping patients make menu selections, assemble, and deliver/pick-up their meal trays.
  • Work with the caregivers and culinary team to determine menu alternatives for patients with food allergies and sensitivities; cultural, ethnic and religious preferences; or when a patient inquires about additional selections.
  • Interacts with nursing and evaluates on a daily basis patient meal selection, tray completion, tray delivery and tray retrieval process.
  • Is responsive to patients' needs at all times. Communicate problems or concerns with patients to appropriate personnel in a timely manner, following department procedures.
  • Assist dietitians, such as helping monitor patients who cannot eat food through their mouth, are on liquid diets or have a specific calorie count to manage.
  • Adhere to facility confidentiality and the patient's rights policy as outlined in the facility's Health Insurance Portability and Accountability Act (HIPAA) policies and procedures.
  • Complies with regulatory agency standards, including federal, state and JCAHO.
  • Follow Hazard Analysis Critical Control Point (HACCP) guidelines, a prevention based food safety system for meal assembly and distribution.
  • Comply with federal, state and local health and sanitation regulations, as well as department sanitation procedures.
  • Complete all daily, weekly or monthly reports as outlined in the Morrison Healthcare policies and procedures.
  • Conduct daily associate team meetings following Morrison's branded GR8 Start Meeting guidelines and template.
  • Performs other duties as assigned.
Qualifications:
  • Ability to communicate and read documents such as safety rules, procedure manuals, and operation and maintenance instructions.
  • Aptitude for effectively operating hospital's admission, discharge and transfer (ADT) system, and other computer-based systems, which manage patient care records.
  • The associate must occasionally lift and/or move up to 100 pounds, as well as maneuver and push food delivery carts. Reasonable accommodations can enable qualified individuals with disabilities to perform these essential functions.
Associates at Touchpoint are offered many fantastic benefits.
Both full-time and part-time positions offer the following benefits to associates:
  • Retirement Plan
  • Associate Shopping Program
  • Health and Wellness Programs
  • Discount Marketplace
  • Identity Theft Protection
  • Pet Insurance
  • Voluntary Benefits, including Critical Illness Insurance, Accident Insurance, Hospital Indemnity Insurance, Legal Services, and Choice Auto and Home Program
In addition, full-time positions also offer the following benefits to associates:
  • Medical
  • Dental
  • Vision
  • Life Insurance/AD
  • Disability Insurance
  • Commuter Benefits
  • Employee Assistance Program
  • Flexible Spending Accounts (FSAs)

Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here or copy/paste the link below for paid time off benefits information.
https://www.compass-usa.com/wp-content/uploads/2023/08/2023_WageTransparency_Touchpoint.pdf
About Compass Group: Achieving leadership in the foodservice industry
Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.
Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity.
Certain positions may require Florida Level 2 background screening. Details: https://info.flclearinghouse.com/
Applications are accepted on an ongoing basis.
Application Deadline: applications are accepted ongoing until all openings are filled for this position. If an applicant is declined due to the position being filled, they may still be considered for future opportunities and are always welcome to reapply.
Touchpoint maintains a drug-free workplace.

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