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Patient Services Assistant Jobs in Delaware (NOW HIRING)

MyEyeDr.

Patient Service/Front Desk Coordinator

Milford, DE · On-site

$15.75 - $20.75/hr

As a Patient Service Coordinator at MyEyeDr. you play an essential role by providing personalized ... * Assist in appointment confirmations and patient outreach in partnership with Doctor availability

MyEyeDr.

Patient Service/Front Desk Coordinator

Milford, DE

$15.75 - $20.75/hr

As a Patient Service Coordinator at MyEyeDr. you play an essential role by providing personalized ... * Assist in appointment confirmations and patient outreach in partnership with Doctor availability

University of Delaware

Misc Wage, Administrative

Newark, DE · On-site

$17.50 - $23.75/hr

The Patient Services Specialist provides high-functioning administrative and operational support for UD Health and supports front- and back-office functions. The incumbent is responsible for ...

Sonrava Health

Hygiene Assistant

Wilmington, DE · On-site

$15 - $22/hr

... patient service, integrity, flow. · Review patient charts prior to doctor arrival, document ... Active Dental Assistant/ CDA/ EFDA/ EDDA/ QDA license, as required by state * Current certification ...

Sonrava Health

Hygiene Assistant

Wilmington, DE

$15 - $22/hr

... patient service, integrity, flow. · Review patient charts prior to doctor arrival, document ... Active Dental Assistant/ CDA/ EFDA/ EDDA/ QDA license, as required by state * Current certification ...

Sonrava Health

Hygiene Assistant

Wilmington, DE · On-site

$15.50 - $21.25/hr

... patient service, integrity, flow. Review patient charts prior to doctor arrival, document ... Active Dental Assistant/ CDA/ EFDA/ EDDA/ QDA license, as required by state * Current certification ...

Sonrava Health

Hygiene Assistant

Wilmington, DE · On-site

$15 - $22/hr

... patient service, integrity, flow. • Review patient charts prior to doctor arrival, document ... Active Dental Assistant/ CDA/ EFDA/ EDDA/ QDA license, as required by state * Current certification ...

CareRing Health

Patient Care Manager

Wilmington, DE · On-site

Patient Care Manager We are a leading provider of homecare services throughout the states of ... quality service delivery, and assist with on-site visits as needed Qualifications * Associate ...

Patriot Homecare

Patient Care Manager

Wilmington, DE · On-site

Patient Care Manager We are a leading provider of homecare services throughout the states of ... quality service delivery, and assist with on-site visits as needed Qualifications * Associate ...

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All JobsPatient Services JobsPatient Services Assistant JobsPatient Services Assistant Jobs in Delaware

Patient Services Assistant information

See Delaware salary details

$11

$18

$26

How much do patient services assistant jobs pay per hour?

As of Aug 23, 2026, the average hourly pay for patient services assistant in Delaware is $18.99, according to ZipRecruiter salary data. Most workers in this role earn between $15.14 and $22.36 per hour, depending on experience, location, and employer.

What is a patient services assistant?

A patient services assistant works in a customer-facing role in a medical facility. In this role, you do not provide medical care to patients, but rather help with administrative tasks such as setting appointments, sending referrals to specialists, answering questions, contacting insurance companies, and dealing with billing. In some healthcare organizations, you may also connect patients with the services that they need. In larger hospitals, patient services assistants work as personal administrative aides for one doctor or one department. You can find opportunities for advancement if you obtain a degree in medical administration or a related field.

What are the key skills and qualifications needed to thrive as a patient services assistant, and why are they important?

To thrive as a Patient Services Assistant, you need strong organizational skills, attention to detail, and a basic understanding of healthcare procedures, typically supported by a high school diploma or equivalent. Familiarity with medical scheduling software, electronic health records (EHRs), and office equipment is often required. Excellent communication, empathy, and a service-oriented attitude are soft skills that make someone stand out in this role. These competencies ensure efficient patient support, accurate information management, and a positive patient experience within healthcare settings.

What are the main challenges patient services assistants face when balancing administrative duties with direct patient interactions?

Patient Services Assistants often juggle multiple responsibilities, including managing patient check-ins, scheduling appointments, handling phone inquiries, and providing support to clinical staff. One of the main challenges is maintaining accuracy and efficiency in administrative tasks while delivering compassionate, attentive service to patients who may be anxious or unwell. Effective time management and strong communication skills are essential for successfully navigating these demands and ensuring a positive experience for both patients and coworkers.

What is the difference between Patient Services Assistant vs Medical Receptionist?

AspectPatient Services AssistantMedical Receptionist
CredentialsHigh school diploma or equivalent; certification optionalHigh school diploma or equivalent; certification optional
Work EnvironmentHospitals, clinics, healthcare officesDoctors' offices, clinics, healthcare facilities
Job DutiesPatient check-in, scheduling, assisting with patient needsScheduling appointments, answering phones, managing patient records

Both roles involve front-office tasks in healthcare settings, often requiring similar credentials. The Patient Services Assistant focuses more on direct patient interaction and support, while the Medical Receptionist primarily handles administrative tasks like scheduling and communication. Both positions are essential for smooth healthcare operations and are commonly found in hospitals and clinics.

Is being a patient services assistant a stressful job?

Patient Services Assistants often experience a moderate level of stress due to managing patient interactions, scheduling, and administrative tasks in a healthcare environment. The job requires strong communication skills and the ability to handle busy periods, but stress levels can vary based on workload and workplace support.

What are the duties of a patient services assistant?

A patient services assistant is responsible for greeting patients, scheduling appointments, updating patient records, and assisting with administrative tasks in healthcare settings. They often communicate with patients and healthcare staff, use electronic health record systems, and ensure a smooth patient experience.
More about Patient Services Assistant jobs

What are the most commonly searched types of Patient Services jobs in Delaware?

The most popular types of Patient Services jobs in Delaware are:

What are popular job titles related to Patient Services Assistant jobs in Delaware?

For Patient Services Assistant jobs in Delaware, the most frequently searched job titles are:

What job categories do people searching Patient Services Assistant jobs in Delaware look for?

The top searched job categories for Patient Services Assistant jobs in Delaware are:

What cities in Delaware are hiring for Patient Services Assistant jobs?

Cities in Delaware with the most Patient Services Assistant job openings:

Patient Services Assistant jobs near you
Infographic showing various Patient Services Assistant job openings in Delaware as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 17% Part Time, and 4% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $39,509 per year, or $19 per hour.

PATIENT ESCORT/PATIENT LIFT TEAM - FULL TIME

Bebee Healthcare

Lewes, DE • On-site

$16.50/hr

Other

Posted 16 days ago

Job description

Why Beebe?
Become part of the Beebe team - an inclusive team positioned in a vibrant, coastal community. Enjoy a fulfilling career as you support the health of our patients and a team focused on excellence.
Overview

  • Must be able to apply numerous techniques for lifting, moving and transferring patients.
  • Knowledge of transfer methods to decide which transfer method is the safest choice for each patient.
  • Competent in patient lifting, transfer, positioning and transport.
  • Competent in providing patient safety during movement.
  • Knowledgeable in CPR, infection control, customer relations, equipment management and associated policies and procedures.
  • Work with the healthcare team to perform purposeful rounding on the units utilizing pre-defined response criteria

Responsibilities
Patient care experience preferred. Must possess ability to easily and frequently lift greater than 50 pounds and pull push greater than 200 pounds. No lifting limitations. Demonstration of prior experience in positions requiring strong communication skills and customer service skills. Basic Life Support (BLS or CPR). Successfully complete training required for the Lift Team, Transport Team and patient services orientation. Completion of training on body mechanics with Physical Therapy Department and a mandated reevaluation of physical competence of the job duties every 6 months or as deemed necessary by the manager upon work evaluation. Demonstration of an on-going exercise program. Reimbursement for gym membership available up to $240 annually. Ability to read, write, compute basic math and . Ability to work under pressure; able to communicate with patients, hospital staff and visitors. Ability to perform routine repetitive duties using several well defined procedures under close supervision. . Able to meet the heavy functional demands listed on the below page with no restrictions.
Qualifications
Patient Transfer: Transport patient through hospital facility using all safety equipment and precautions. Transferring patients via wheelchair, stretcher, to vehicles, accompanying ambulatory patients and use of any other transfer equipment available. Patient Lifting: An expert in all safety equipment to be used to transfer and lift patients. Work with appropriate number of team members to lift patients safely. Patient Safety: Utilizes all safety equipment including but not limited to: gait belt, brakes on the stretchers and beds, and lifting devices. Timely Response to Pages and / or Timely Dispatching of Patient Escort Team Members: Maintains availability and communication with department via walkie-talkie and phone and capacity management/careaware. MUST respond to all request within 10 minutes. Receives and Prioritizes Patient Escort trips, and requested items for departments. Keeps an accurate log of safe lift technician duties and submits the log at the end of each shift to designated area. Accurately reports any problems or concerns to the charge nurse, nurse supervisor or nurse manager. Cleans and maintains stretchers and wheelchairs after each patient use. Utilized the Green is clean tape on equipment that is cleaned and maintains supplies at cleaning stations. Care and treatment: assists with positioning, turning, lifting, and ambulating patients. Assist with patient movement during complex dressing changes, patient care, etc. Gives accurate handoff report to on-coming shift. Work with the health care team to perform purposeful hourly rounding. Other duties: independently seeks out additional duties or assignments, as directed by Nursing supervisor or Nurse Manager.
Competencies Skills
Essential:
* Clear Communication Skills Both Written and Verbal
* Able To Keep Confidential Information Regarding Patients, Team Members
* Able To Withstand Crisis Situations
* Has Skills to Provides Customer Service to Patients, Team Members and Visitors
* Knowledge And Experience with Electronic Health Records
Credentials
Essential: * BLS - Basic Life Saving certification
Education
Essential: * High school graduate or equivalent
Entry
USD $16.50/Hr.
Max
USD $25.58/Hr.

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