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Patient Services Associate Jobs in Delaware (NOW HIRING)

Sodexo

Patient Services Manager 1

Newark, DE

$60K - $70K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Sodexo is seeking a Patient Dining Services Manager 1 - Food at Christiana Hospital in Newark, DE ... Associate degree or equivalent experience What we offer Compensation is fair and equitable ...

New

Sodexo

Patient Services Manager 2

Newark, DE

$65K - $75K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Sodexo is seeking a Patient Dining Services Manager 2 - Food at Christiana Hospital in Newark, DE ... Associate degree or equivalent experience * Management Experience: 2 years * Related Experience: 2 ...

New

Sodexo

Patient Services Manager 2

Newark, DE · On-site

$65K - $75K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Sodexo is seeking a Patient Dining Services Manager 2 - Food at Christiana Hospital in Newark, DE ... Associate degree or equivalent experience * Management Experience: 2 years * Related Experience: 2 ...

New

Sodexo

Patient Services Manager 2

Newark, DE · On-site

$65K - $75K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Sodexo is seeking a Patient Dining Services Manager 2 - Food at Christiana Hospital in Newark, DE ... Associate degree or equivalent experience * Management Experience: 2 years * Related Experience: 2 ...

New

Sodexo

Patient Services Manager 1

Newark, DE · On-site

$60K - $70K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Sodexo is seeking a Patient Dining Services Manager 1 - Food at Christiana Hospital in Newark, DE ... Associate degree or equivalent experience What we offer Compensation is fair and equitable ...

New

Sodexo

Patient Services Manager 2

Newark, DE · On-site

$65K - $75K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Sodexo is seeking a Patient Dining Services Manager 2 - Food at Christiana Hospital in Newark, DE ... Associate degree or equivalent experience * Management Experience: 2 years * Related Experience: 2 ...

New

Sodexo

Patient Services Manager 1

Newark, DE · On-site

$60K - $70K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Sodexo is seeking a Patient Dining Services Manager 1 - Food at Christiana Hospital in Newark, DE ... Associate degree or equivalent experience What we offer Compensation is fair and equitable ...

New

Sodexo

Patient Services Manager 1

Newark, DE · On-site

$60K - $70K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Sodexo is seeking a Patient Dining Services Manager 1 - Food at Christiana Hospital in Newark, DE ... Associate degree or equivalent experience What we offer Compensation is fair and equitable ...

New

Nemours

Lead Patient Service Rep-Cardiology

Wilmington, DE · On-site

$17 - $21.50/hr

Nemours is seeking a Lead Patient Service Rep-Cardiology-Nemours Children's Hospital, Delaware ... The Lead PSR oversees and provides resources to clerical associates (PSRs and MAs) by ensuring that ...

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All JobsPatient Services Associate JobsPatient Services Associate Jobs in Delaware

Patient Services Associate information

See Delaware salary details

$12

$18

$24

How much do patient services associate jobs pay per hour?

As of Aug 20, 2026, the average hourly pay for patient services associate in Delaware is $18.97, according to ZipRecruiter salary data. Most workers in this role earn between $16.35 and $20.67 per hour, depending on experience, location, and employer.

What is a patient services associate?

A Patient Services Associate is a healthcare professional responsible for assisting patients with administrative tasks in medical facilities such as hospitals or clinics. Their duties typically include scheduling appointments, verifying insurance information, answering patient inquiries, and managing patient records. They serve as the primary point of contact for patients, ensuring a smooth and positive experience throughout their visit. Strong communication and organizational skills are essential for this role. Patient Services Associates play a crucial part in supporting both patients and medical staff.

What are the key skills and qualifications needed to thrive as a patient services associate?

To thrive as a Patient Services Associate, you need strong organizational, customer service, and administrative skills, typically supported by a high school diploma or equivalent. Familiarity with electronic health records (EHR) systems, scheduling software, and office equipment is commonly required. Outstanding interpersonal communication, problem-solving abilities, and a calm demeanor under pressure are valuable soft skills. These qualities are essential for providing a positive patient experience and ensuring smooth clinic or hospital operations.

What are some common challenges faced by patient services associates, and how can they be effectively managed?

Patient Services Associates often juggle multiple responsibilities such as managing patient check-ins, scheduling appointments, and handling sensitive information, which can lead to a fast-paced and sometimes stressful work environment. Common challenges include dealing with high patient volumes, addressing urgent requests, and ensuring accuracy in patient data entry. Effective communication, strong organizational skills, and the ability to remain calm under pressure are crucial for managing these challenges. Many healthcare organizations provide training and support systems to help Patient Services Associates develop these skills and succeed in their roles.

What is the difference between Patient Services Associate vs Medical Receptionist?

AspectPatient Services AssociateMedical Receptionist
CredentialsHigh school diploma; some roles may require certification in healthcare customer serviceHigh school diploma; often no formal certification required
Work EnvironmentClinics, hospitals, healthcare officesMedical offices, clinics, outpatient facilities
Job ResponsibilitiesPatient check-in, scheduling, insurance verification, patient communicationGreeting patients, scheduling appointments, answering phones, data entry

The Patient Services Associate and Medical Receptionist roles share similar environments and responsibilities, such as patient interaction and appointment scheduling. However, Patient Services Associates often have additional duties like insurance verification and patient communication, making their role slightly broader in healthcare settings.

What are the most commonly searched types of Patient Services jobs in Delaware?

The most popular types of Patient Services jobs in Delaware are:

What cities in Delaware are hiring for Patient Services Associate jobs?

Cities in Delaware with the most Patient Services Associate job openings:

Patient Services Associate jobs near you
Infographic showing various Patient Services Associate job openings in Delaware as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 17% Part Time, and 4% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $39,461 per year, or $19 per hour.

Patient Services Representative

Westside Family Healthcare

Wilmington, DE • On-site

$17 - $21.50/hr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 22 days ago

Job description

Patient Service Representative

Westside Family Healthcare is a nonprofit organization that provides high quality primary medical care without regard to ability to pay. The Patient Service Representative is responsible for the smooth administrative entry and exit of the patient and ensuring that Westside has all of the necessary information for follow-up contact and successful payment collection from third parties or program adjustments. She/he creates a welcoming atmosphere by greeting patients and visitors to our health centers by practicing patience and understanding towards everyone.

Since opening our doors in 1988, Westside has been driven by our mission to improve the health of our communities by providing equal access to quality healthcare. With 240 team members, five health centers, one mobile health unity and over 27,000 patients all across Delaware, Westside is committed to improving health, one patient, one family, one community at a time.

Our Mission: To improve the health of our communities by providing equal access to quality healthcare Our Vision: Achieve health access for all Our Values:

  • Compassion: Lead with compassion
  • Service: Serve with humility
  • Excellence: Be exceptional
  • Empowerment: Empower all people

Our benefit package includes medical insurance (two plans to choose from), dental insurance (through Guardian Dental), vision insurance, life insurance paid by Westside with the option to purchase more paid, short term disability paid for by Westside, long term disability paid by the employee, a 401(k) retirement plan with a match, and supplemental insurances. We offer a generous PTO package and flexibility to provide work/life balance. Westside Family Healthcare is an Equal Opportunity Employer that values diversity.

Responsibilities:

  1. Checks in patients (in person or via Curbside Check-In) in a timely and friendly manner
  2. Verify and update patient demographic and payer information in electronic medical record system
  3. Expedites patient processing by having them fill out forms or assisting them when needed and keeps providers, Nurses, Medical Assistants, and any other related staff abreast of scheduling, patient details, and potential service delays
  4. Collect and properly post all fees, payments, co-payments from patients and reconcile daily charges
  5. Assists uninsured patients in completing a Sliding Fee Scale application, Title X scales, and/or directs them to an Enrollment Specialist when necessary
  6. Assists patients with scheduling follow up appointments or moves existing appointments within the schedule as needed
  7. Assists patients with laboratory orders, signing patients in for lab work, verifying insurances, printing orders
  8. Demonstrates outstanding professional telephone management skills
  9. Assists patients who have disabilities to the extent to which they are trained to assist as needed
  10. Protects patients' rights of confidentiality; mandatory familiarity with HIPAA

Requirements:

Minimum Objective Qualifications:

  1. High school diploma or GED
  2. One year of work experience in customer service
  3. Experience using Microsoft Office software

Preferred Objective Qualifications:

  1. Fluency in written and spoken English and in spoken Spanish
  2. Some college credits (18-24) or Associates degree in a health-related discipline or business administration
  3. Six months of experience using electronic medical record software

Apply