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Patient Services Associate Jobs in Delaware (NOW HIRING)

Sodexo

Patient Experience Manager 1

Newark, DE · On-site

$65K - $75K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

... patient services and diet office functions. * Commitment to fostering a culture of safety, accountability, and continuous improvement. Requirements * Education Requirement: Associate degree or ...

New

Sodexo

Patient Experience Manager 1

Newark, DE · On-site

$65K - $75K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

... patient services and diet office functions. * Commitment to fostering a culture of safety, accountability, and continuous improvement. Requirements * Education Requirement: Associate degree or ...

New

Sodexo

Patient Experience Manager 1

Newark, DE · On-site

$65K - $75K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

... patient services and diet office functions. * Commitment to fostering a culture of safety, accountability, and continuous improvement. Requirements * Education Requirement: Associate degree or ...

New

Sodexo

Patient Experience Manager 1

Newark, DE · On-site

$65K - $75K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

... patient services and diet office functions. * Commitment to fostering a culture of safety, accountability, and continuous improvement. Requirements * Education Requirement: Associate degree or ...

New

MyEyeDr.

Patient Service/Front Desk Coordinator

Milford, DE · On-site

$15.75 - $20.75/hr

  • Medical

  • Dental

  • Life

  • Retirement

  • PTO

As a Patient Service Coordinator at MyEyeDr. you play an essential role by providing personalized ... Participate in our Vision coverage and associate discounts on our products * Participate in our ...

MyEyeDr.

Patient Service/Front Desk Coordinator

Milford, DE

$15.75 - $20.75/hr

  • Medical

  • Dental

  • Life

  • Retirement

  • PTO

As a Patient Service Coordinator at MyEyeDr. you play an essential role by providing personalized ... Participate in our Vision coverage and associate discounts on our products * Participate in our ...

Bayhealth

Patient Financial Services AR Manager

Dover, DE · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Review and respond to patient complaints, legal documents following appropriate customer services ... associate's degree.) * Credential(s): None Required ; * Experience: Required: Five years in patient ...

CareRing Health

Patient Care Manager

Wilmington, DE · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Lead and supervise a team of Care Team Associates (CTA) * Ensure that patients receive personal care services based on needs and what matters most to the patient * Meet operational and growth goals ...

Patriot Homecare

Patient Care Manager

Wilmington, DE · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Lead and supervise a team of Care Team Associates (CTA) * Ensure that patients receive personal care services based on needs and what matters most to the patient * Meet operational and growth goals ...

CareRing Health, LLC

Patient Care Manager

Wilmington, DE · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Lead and supervise a team of Care Team Associates (CTA) * Ensure that patients receive personal care services based on needs and what matters most to the patient * Meet operational and growth goals ...

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Showing results 21-40

All JobsPatient Services Associate JobsPatient Services Associate Jobs in Delaware

Patient Services Associate information

See Delaware salary details

$12

$18

$24

How much do patient services associate jobs pay per hour?

As of Aug 20, 2026, the average hourly pay for patient services associate in Delaware is $18.97, according to ZipRecruiter salary data. Most workers in this role earn between $16.35 and $20.67 per hour, depending on experience, location, and employer.

What is a patient services associate?

A Patient Services Associate is a healthcare professional responsible for assisting patients with administrative tasks in medical facilities such as hospitals or clinics. Their duties typically include scheduling appointments, verifying insurance information, answering patient inquiries, and managing patient records. They serve as the primary point of contact for patients, ensuring a smooth and positive experience throughout their visit. Strong communication and organizational skills are essential for this role. Patient Services Associates play a crucial part in supporting both patients and medical staff.

What are the key skills and qualifications needed to thrive as a patient services associate?

To thrive as a Patient Services Associate, you need strong organizational, customer service, and administrative skills, typically supported by a high school diploma or equivalent. Familiarity with electronic health records (EHR) systems, scheduling software, and office equipment is commonly required. Outstanding interpersonal communication, problem-solving abilities, and a calm demeanor under pressure are valuable soft skills. These qualities are essential for providing a positive patient experience and ensuring smooth clinic or hospital operations.

What are some common challenges faced by patient services associates, and how can they be effectively managed?

Patient Services Associates often juggle multiple responsibilities such as managing patient check-ins, scheduling appointments, and handling sensitive information, which can lead to a fast-paced and sometimes stressful work environment. Common challenges include dealing with high patient volumes, addressing urgent requests, and ensuring accuracy in patient data entry. Effective communication, strong organizational skills, and the ability to remain calm under pressure are crucial for managing these challenges. Many healthcare organizations provide training and support systems to help Patient Services Associates develop these skills and succeed in their roles.

What is the difference between Patient Services Associate vs Medical Receptionist?

AspectPatient Services AssociateMedical Receptionist
CredentialsHigh school diploma; some roles may require certification in healthcare customer serviceHigh school diploma; often no formal certification required
Work EnvironmentClinics, hospitals, healthcare officesMedical offices, clinics, outpatient facilities
Job ResponsibilitiesPatient check-in, scheduling, insurance verification, patient communicationGreeting patients, scheduling appointments, answering phones, data entry

The Patient Services Associate and Medical Receptionist roles share similar environments and responsibilities, such as patient interaction and appointment scheduling. However, Patient Services Associates often have additional duties like insurance verification and patient communication, making their role slightly broader in healthcare settings.

What are the most commonly searched types of Patient Services jobs in Delaware?

The most popular types of Patient Services jobs in Delaware are:

What cities in Delaware are hiring for Patient Services Associate jobs?

Cities in Delaware with the most Patient Services Associate job openings:

Patient Services Associate jobs near you
Infographic showing various Patient Services Associate job openings in Delaware as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 17% Part Time, and 4% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $39,461 per year, or $19 per hour.

Patient & Family Representative

Nemours Children's Health

Wilmington, DE

$17 - $21.50/hr

Full-time

Posted yesterday

New

Nemours Children's Health rating

8.1

Company rating: 8.1 out of 10

Based on 87 frontline employees who took The Breakroom Quiz

68th of 889 rated healthcare providers

Job description

Nemours is seeking a Patient and Services Rep for our Welcome Center/ Front Desk!

Patient and Family Services Representatives create a family centered environment that ensures that as a family arrives at Nemours Children's Health, Delaware, to receive clinical care, a positive and inviting experience is provided. The full-time Patient and Family Service Representative is often the first point of contact for community, patients and families and are integral in forming the first impression those stakeholders have of the organization.

Schedule: Monday-Friday

Position Responsibilities

  • Welcome families entering the main lobby of the hospital building through staffing at the front desk (outpatient and atrium) and Welcome Center.
  • Completes inpatient visitor badging process to ensure patient and associate safety.
  • Keep families comfortable in Welcome Center, including during the bed assignment process, etc.
  • Provides and maintains information of services within and outside of the hospital including but not limited to mechanics, restaurants, hotels, etc.
  • Demonstrates excellent customer service and service recovery skills. Act in a supportive capacity to the Family Resource Center, particularly during evening and weekend hours.
  • Provide bedside admissions to families as assigned during normal business hours.
  • May include direct admissions, medical admits, transport and other patients going directly to an inpatient care unit.
  • Accurately and completely manages the inpatient admission process and at times may be called upon to orient the patient and family to the hospital, patient care unit, and room.
  • Support scheduling and wayfinding in ambulatory areas. Promotes an environment that values diversity, equity and inclusion.

Position Requirements

  • High School Diploma required
  • Minimum of 6 months customer service experience required
Nemours Children's Health is an internationally recognized pediatric health system serving more than 1.7 million patient encounters each year. We deliver care across six states through two freestanding children's hospitals - Nemours Children's Hospital, Delaware and Nemours Children's Hospital, Florida - along with a network of more than 80 primary, urgent, and specialty care practices and more than 40 hospital partnerships.
Backed by the Nemours Foundation and Alfred I. duPont Trust, our $1.7B nonprofit system is dedicated to improving children's health through clinical care, research, education, advocacy, and prevention. Our Whole Child Health approach focuses equally on prevention and treatment, partnering with communities to help every child thrive.
Inclusion and belonging guide our strategy and growth. We are committed to culturally relevant care, reducing health disparities, and fostering an environment where every associate, patient, and family feels supported and valued.
Learn more at Nemours.org.

What Nemours Children's Health employees say

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About Nemours

Sourced by ZipRecruiter

As one of the nation's leading pediatric health care systems, Nemours is committed to providing all children with their best chance to grow up healthy. We offer integrated, family-centered care to more than 300,000 children each year in our pediatric hospitals, specialty clinics, primary care practices, and school-based health centers in Delaware, Florida, Maryland, New Jersey and Pennsylvania. Nemours strives to ensure a healthier tomorrow for all children - even those who may never enter our doors - through our world-changing research, education and advocacy efforts.

Industry

Health care and social assistance and hospitals

Company size

1,001 - 5,000 Employees

Headquarters location

Jacksonville, FL, US

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