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Patient Services Advisor Jobs (NOW HIRING)

RWJBarnabas Health

Patient Services Rep

Lakewood, NJ · On-site

$20.63 - $25.71/hr

Patient Services Rep Location: Barnabas Health Medical Group Department Name: OGOA Req ... Please advise the schedule for this role is Monday-Thurdsay, 8:30am-5:00pm, Friday 7:30am-4:00pm ...

RWJBarnabas Health

Patient Services Rep

Toms River, NJ · On-site

$20.63 - $25.71/hr

Patient Services Rep Req #: 0000249801 Category: Revenue Cycle and Patient Access Status: Full-Time Shift: Day Facility: Barnabas Health Medical Group Department: Breast Surgery Toms River Pay Range ...

PathGroup

Patient Services Lead

Chattanooga, TN · On-site

$15 - $20.50/hr

Patient Service Team Leaders, under the direction of the area supervisor, ensure that daily work of ... Ensures facilities are neat, clean and in good repair, takes appropriate action to advise Group ...

PathGroup

Patient Services Lead

Chattanooga, TN · On-site

$16 - $21.75/hr

Patient Service Team Leaders, under the direction of the area supervisor, ensure that daily work of ... Ensures facilities are neat, clean and in good repair, takes appropriate action to advise Group ...

PathGroup

Patient Services Lead

Chattanooga, TN · On-site

$15 - $20.50/hr

Patient Service Team Leaders, under the direction of the area supervisor, ensure that daily work of ... Ensures facilities are neat, clean and in good repair, takes appropriate action to advise Group ...

Fenway Health

Patient Services Supervisor

Boston, MA · On-site

Patient Services Supervisor Boston, MA ( • Patient Services Job Type Full-time Description Under ... Advisor is available to them * Be responsible for sperm pick up - collect payments and record ...

PathGroup

Patient Services Floater

Cleveland, TN · On-site

$14.50 - $19.75/hr

Patient Service Floater Patient Service Floater under the direction of the area supervisor performs ... Ensures facilities are neat, clean and in good repair, takes appropriate action to advise Group ...

PathGroup

Patient Services Floater

Carrollton, GA · On-site

$16.25 - $22.25/hr

Patient Service Floater Patient Service Floater under the direction of the area supervisor performs ... Ensures facilities are neat, clean and in good repair, takes appropriate action to advise Group ...

PathGroup

Patient Services Floater

Johnson City, TN · On-site

$16.75 - $23/hr

Patient Service Floater Patient Service Floater under the direction of the area supervisor performs ... Ensures facilities are neat, clean and in good repair, takes appropriate action to advise Group ...

PathGroup

Patient Services Floater

Wichita, KS · On-site

$17.25 - $23.75/hr

Patient Service Floater under the direction of the area supervisor performs daily phlebotomy ... Ensures facilities are neat, clean and in good repair, takes appropriate action to advise Group ...

PathGroup

Patient Services Floater

Tullahoma, TN · On-site

$15.25 - $20.75/hr

Patient Service Floater Under the direction of the area supervisor, performs daily phlebotomy ... Ensures facilities are neat, clean and in good repair, takes appropriate action to advise Group ...

PathGroup

Patient Services Floater

Pasadena, TX · On-site

$15 - $20.75/hr

Patient Service Floater Under the direction of the area supervisor, performs daily phlebotomy ... Ensures facilities are neat, clean and in good repair, takes appropriate action to advise Group ...

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Patient Services Advisor information

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$10

$20

$44

How much do patient services advisor jobs pay per hour?

As of Sep 9, 2026, the average hourly pay for patient services advisor in the United States is $20.92, according to ZipRecruiter salary data. Most workers in this role earn between $15.14 and $21.15 per hour, depending on experience, location, and employer.

What does a patient services advisor do?

A Patient Services Advisor acts as a primary point of contact between patients and healthcare providers. They are responsible for scheduling appointments, answering patient inquiries, verifying insurance information, and ensuring patients have a smooth experience throughout their healthcare journey. Additionally, they may handle administrative tasks like updating patient records and coordinating with medical staff. Their role requires excellent communication and organizational skills to provide quality service and support to patients.

What are the key skills and qualifications needed to thrive as a patient services advisor, and why are they important?

To thrive as a Patient Services Advisor, you need excellent customer service skills, knowledge of healthcare practices, and usually a high school diploma or equivalent. Familiarity with scheduling software, electronic health record (EHR) systems, and telephone systems is commonly required. Outstanding interpersonal skills, attention to detail, and the ability to remain calm under pressure help you excel in patient interactions. These capabilities ensure efficient appointment management, enhance patient satisfaction, and support the smooth operation of healthcare services.

What are some common challenges faced by patient services advisors, and how can they be managed effectively?

Patient Services Advisors often encounter high call volumes and must handle sensitive patient information with care, which can be stressful. Balancing multiple tasks—such as scheduling appointments, answering queries, and coordinating with medical staff—requires strong organizational and communication skills. Successful advisors manage these challenges by prioritizing tasks, maintaining a calm and empathetic demeanor, and utilizing digital tools provided by their healthcare facility. Regular team meetings and ongoing training also help in addressing workflow issues and keeping up-to-date with best practices.

What is the difference between Patient Services Advisor vs Patient Coordinator?

AspectPatient Services AdvisorPatient Coordinator
CredentialsHigh school diploma; some roles may require certification in healthcare customer serviceHigh school diploma; often similar certifications in healthcare administration
Work EnvironmentMedical offices, clinics, hospitalsMedical offices, clinics, hospitals
Job FocusPatient communication, appointment scheduling, insurance verificationPatient scheduling, care coordination, follow-up
Employer & IndustryHealthcare providers, clinics, hospitalsHealthcare providers, clinics, hospitals

Both roles involve patient interaction in healthcare settings, but Patient Services Advisors primarily focus on communication, insurance, and appointment management, while Patient Coordinators handle care coordination and follow-up tasks. The roles often overlap, but the Advisor role emphasizes customer service and administrative support.

How do I become a patient services advisor?

To become a patient services advisor, candidates typically need a high school diploma or equivalent, strong communication and customer service skills, and experience in healthcare or administrative roles. Some employers may prefer candidates with postsecondary education or certifications in healthcare administration or related fields.

What are the responsibilities of a patient services advisor?

A patient services advisor is responsible for scheduling appointments, verifying patient information, answering inquiries, and providing support to ensure a positive patient experience. They often use electronic health record systems and require strong communication and organizational skills to coordinate between patients and healthcare providers.

What cities are hiring for Patient Services Advisor jobs?

Cities with the most Patient Services Advisor job openings:

What states have the most Patient Services Advisor jobs?

States with the most job openings for Patient Services Advisor jobs include:

What are popular job titles related to Patient Services Advisor jobs?

For Patient Services Advisor jobs, the most frequently searched job titles are:

Patient Services Advisor jobs near you
Infographic showing various Patient Services Advisor job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 81% Full Time, 15% Part Time, and 3% Contract. Highlights an 90% Physical, 2% Hybrid, and 8% Remote job distribution, with an average salary of $43,506 per year, or $20.9 per hour.

Patient Services Coordinator

Ocoee, FL

Cora Physical Therapy
See more jobs at Cora Physical Therapyexternal

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 3 days ago

Key responsibilities

  • Greet patients and build rapport through in-person and phone interactions.

  • Manage administrative tasks such as screening calls, verifying insurance benefits, managing referrals, and handling patient paperwork.

  • Collect payments, provide receipts, and balance daily collections while maintaining a clean and organized clinic environment.

Job description

Patient Services Coordinator

Grow Your Career. Make a Difference. Thrive in Outpatient Care.

As a Patient Services Coordinator at CORA Physical Therapy, you'll be a vital part of our clinic support team by providing meaningful patient interactions and exceptional customer service. You'll perform a wide range of administrative tasks at the front desk of a dynamic therapy office, and above all, you'll help create a great first impression and overall patient experience by demonstrating empathy and enthusiasm.

Why Choose CORA

  • Outpatient Setting - Make real connections and see your impact.
  • Competitive Pay - Your skills and dedication are recognized.
  • Time Off -  Generous paid time off that grows with tenure and paid holidays
  • Full Benefits Package - Medical, dental, vision, disability & life insurance.
  • 401(k) Program - Invest in your future.
  • Tuition Reimbursement - Continue your education without the burden.
  • Professional Development – Internal career growth opportunities, leadership training, and mentorship.
  • Technology that Works for You - EMR automations and AI-powered tools to save time.

*Benefits vary based on employment type.

What You'll Do

As a Patient Services Coordinator at CORA, you'll:

  • Greet patients warmly and build rapport through in-person and phone interactions.
  • Screen and answer incoming calls promptly; take messages, and relay information as needed.
  • Verify outpatient therapy insurance benefits (where applicable) and advise patients of financial responsibilities such as co-pays, deductibles, or co-insurance.
  • Manage incoming physician referrals and prescriptions; communicate first visit expectations to new patients.
  • Scan insurance cards, ID cards, and relevant paperwork into patient files.
  • Collect co-pays and deductibles, provide receipts, balance daily collections, and submit charges to the Clinic Manager.
  • Maintain a clean, organized, and welcoming clinic environment; sanitize spaces according to CDC guidelines.

 

What You'll Need

  • High school diploma or GED
  • Recent customer service experience required
  • Proficient in Microsoft Word and Excel
  • Strong communication, organization, and time management skills
  • Reliable, honest, and adaptable in fast-paced team environments
  • Preferred: Experience in a healthcare office, familiarity with basic medical terminology, and fluency in Spanish.

Who We Are

CORA Physical Therapy is a network of outpatient clinics serving communities across 10 states. We believe every patient deserves high-quality care, and every team member deserves the tools and support to thrive. Our culture is built on gratitude, curiosity, collaboration—and a commitment to Treat Everyone Right.

 

Apply today to become a Patient Services Coordinator with a team that sees the best in you.

CORA Physical Therapy is an Equal Opportunity/Affirmative Action employer committed to building a team that reflects the diverse communities we serve.