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Patient Services Advisor Jobs (NOW HIRING)

RWJBarnabas Health

Patient Services Rep

Howell, NJ · On-site

$20.63 - $25.71/hr

Patient Services Rep Location: Barnabas Health Medical Group Department Name: Alrdrich Primary Care ... Please advise this a Full-Time position, Monday-Friday 9am-5:30pm.

RWJBarnabas Health

Patient Services Rep

Toms River, NJ · On-site

$20.63 - $25.71/hr

Patient Services Rep Location: Barnabas Health Medical Group Department Name: Shore Cardiac ... Please advise the schedule for this role is Monday-Friday, 8am-4:30pm, with hours subject to change ...

RWJBarnabas Health

Patient Services Rep

Howell, NJ · On-site

$20.63 - $25.71/hr

Patient Services Rep Location: Barnabas Health Medical Group Department Name: Alrdrich Primary Care ... Please advise this a Full-Time position, Monday-Friday 9am-5:30pm.

RWJBarnabas Health

Patient Services Rep

Lakewood, NJ

$21.07 - $26.22/hr

Patient Services Rep Location: Barnabas Health Medical Group Department Name: OGOA Req ... Please advise the schedule for this role is Monday-Thurdsay, 8:30am-5:00pm, Friday 7:30am-4:00pm ...

RWJBarnabas Health

Patient Services Rep

Lakewood, NJ · On-site

$21.07 - $26.22/hr

Patient Services Rep Location: Barnabas Health Medical Group Department Name: OGOA Req ... Please advise the schedule for this role is Monday-Thurdsay, 8:30am-5:00pm, Friday 7:30am-4:00pm ...

RWJBarnabas Health

Patient Services Rep

Toms River, NJ · On-site

$21.07 - $26.22/hr

Patient Services Rep Location: Barnabas Health Medical Group Department Name: Shore Cardiac ... Please advise the schedule for this role is Monday-Friday, 8am-4:30pm, with hours subject to change ...

RWJBarnabas Health

Patient Services Rep

Toms River, NJ · On-site

$21.07 - $26.22/hr

Patient Services Rep Location: Barnabas Health Medical Group Department Name: Shore Cardiac ... Please advise the schedule for this role is Monday-Friday, 8am-4:30pm, with hours subject to change ...

RWJBarnabas Health

Patient Services Rep

Toms River, NJ · On-site

$20.63 - $25.71/hr

Patient Services Rep Location: Barnabas Health Medical Group Department Name: Ocean ... Please be advised this a Full-Time position, Monday-Thursday, 7:30am-4:15pm, Friday, 7:30am-3pm.

RWJBarnabas Health

Patient Services Rep

Howell, NJ · On-site

$20.63 - $25.71/hr

Patient Services Rep Location: Barnabas Health Medical Group Department Name: Alrdrich Primary Care ... Please advise this a Full-Time position, Monday-Friday 9am-5:30pm.

RWJBarnabas Health

Patient Services Rep

Lakewood, NJ · On-site

$21.07 - $26.22/hr

Patient Services Rep Location: Barnabas Health Medical Group Department Name: OGOA Req ... Please advise the schedule for this role is Monday-Thurdsay, 8:30am-5:00pm, Friday 7:30am-4:00pm ...

RWJBarnabas Health

Patient Services Rep

Lakewood, NJ

$20.63 - $25.71/hr

Patient Services Rep Location: Barnabas Health Medical Group Department Name: OGOA Req ... Please advise the schedule for this role is Monday-Thurdsay, 8:30am-5:00pm, Friday 7:30am-4:00pm ...

RWJBarnabas Health

Patient Services Rep

Toms River, NJ

$21.07 - $26.22/hr

Patient Services Rep Location: Barnabas Health Medical Group Department Name: Shore Cardiac ... Please advise the schedule for this role is Monday-Friday, 8am-4:30pm, with hours subject to change ...

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Patient Services Advisor information

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$10

$20

$44

How much do patient services advisor jobs pay per hour?

As of Sep 10, 2026, the average hourly pay for patient services advisor in the United States is $20.92, according to ZipRecruiter salary data. Most workers in this role earn between $15.14 and $21.15 per hour, depending on experience, location, and employer.

What does a patient services advisor do?

A Patient Services Advisor acts as a primary point of contact between patients and healthcare providers. They are responsible for scheduling appointments, answering patient inquiries, verifying insurance information, and ensuring patients have a smooth experience throughout their healthcare journey. Additionally, they may handle administrative tasks like updating patient records and coordinating with medical staff. Their role requires excellent communication and organizational skills to provide quality service and support to patients.

What are the key skills and qualifications needed to thrive as a patient services advisor, and why are they important?

To thrive as a Patient Services Advisor, you need excellent customer service skills, knowledge of healthcare practices, and usually a high school diploma or equivalent. Familiarity with scheduling software, electronic health record (EHR) systems, and telephone systems is commonly required. Outstanding interpersonal skills, attention to detail, and the ability to remain calm under pressure help you excel in patient interactions. These capabilities ensure efficient appointment management, enhance patient satisfaction, and support the smooth operation of healthcare services.

What are some common challenges faced by patient services advisors, and how can they be managed effectively?

Patient Services Advisors often encounter high call volumes and must handle sensitive patient information with care, which can be stressful. Balancing multiple tasks—such as scheduling appointments, answering queries, and coordinating with medical staff—requires strong organizational and communication skills. Successful advisors manage these challenges by prioritizing tasks, maintaining a calm and empathetic demeanor, and utilizing digital tools provided by their healthcare facility. Regular team meetings and ongoing training also help in addressing workflow issues and keeping up-to-date with best practices.

What is the difference between Patient Services Advisor vs Patient Coordinator?

AspectPatient Services AdvisorPatient Coordinator
CredentialsHigh school diploma; some roles may require certification in healthcare customer serviceHigh school diploma; often similar certifications in healthcare administration
Work EnvironmentMedical offices, clinics, hospitalsMedical offices, clinics, hospitals
Job FocusPatient communication, appointment scheduling, insurance verificationPatient scheduling, care coordination, follow-up
Employer & IndustryHealthcare providers, clinics, hospitalsHealthcare providers, clinics, hospitals

Both roles involve patient interaction in healthcare settings, but Patient Services Advisors primarily focus on communication, insurance, and appointment management, while Patient Coordinators handle care coordination and follow-up tasks. The roles often overlap, but the Advisor role emphasizes customer service and administrative support.

How do I become a patient services advisor?

To become a patient services advisor, candidates typically need a high school diploma or equivalent, strong communication and customer service skills, and experience in healthcare or administrative roles. Some employers may prefer candidates with postsecondary education or certifications in healthcare administration or related fields.

What are the responsibilities of a patient services advisor?

A patient services advisor is responsible for scheduling appointments, verifying patient information, answering inquiries, and providing support to ensure a positive patient experience. They often use electronic health record systems and require strong communication and organizational skills to coordinate between patients and healthcare providers.

What cities are hiring for Patient Services Advisor jobs?

Cities with the most Patient Services Advisor job openings:

What states have the most Patient Services Advisor jobs?

States with the most job openings for Patient Services Advisor jobs include:

What are popular job titles related to Patient Services Advisor jobs?

For Patient Services Advisor jobs, the most frequently searched job titles are:

Patient Services Advisor jobs near you
Infographic showing various Patient Services Advisor job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 81% Full Time, 15% Part Time, and 3% Contract. Highlights an 90% Physical, 2% Hybrid, and 8% Remote job distribution, with an average salary of $43,506 per year, or $20.9 per hour.

Patient Services Rep

Howell, NJ • On-site

RWJBarnabas Health
Hospitals • 10K+ employees
Learn more about RWJBarnabas Healthexternal

$20.63 - $25.71/hr

Full-time

Posted 20 days ago

Key responsibilities

  • Welcoming patients, performing check-in and check-out functions with professionalism and compassion.

  • Scheduling patient appointments, preparing for visits, and coordinating follow-up visits as needed.

  • Answering routine questions, performing clerical duties, and maintaining patient health records.

RWJBarnabas Health rating

7.5

Company rating: 7.5 out of 10

Based on 332 frontline employees who took The Breakroom Quiz

231st of 898 rated healthcare providers

Job description

Job Title: Patient Services Rep

Location: Barnabas Health Medical Group

Department Name: Alrdrich Primary Care

Req #: 0000258907

Status: Hourly

Shift: Day

Pay Range: $20.63 - $25.71 per hour

Pay Transparency:

The above reflects the anticipated hourly wage range for this position if hired to work in New Jersey.

The compensation offered to the candidate selected for the position will depend on several factors, including the candidate's educational background, skills and professional experience.

Our Patient Services Reps are the heartbeat of the patient experience. Step into a fast-paced, patient-focused role where every interaction makes a difference. As a Patient Service Representative (PSR), you will be a key member of the practice team, partnering with physicians, managers, and support staff to deliver an exceptional patient experience and ensure efficient day-to-day operations.

The Patient Service Representative (PSR) may be the perfect role for you if you enjoy helping others, thrive in a busy environment, and are passionate about creating positive experiences for patients and their families. If you are organized, customer-service driven, and motivated to make a meaningful impact with every interaction, this position provides the opportunity, challenge, and purpose you are seeking.

As a Patient Service Representative (PSR), a typical day might include the following:

  • Welcoming patients and performing patient check-in and check-out functions with professionalism and compassion.
  • Preparing for patient visits by reviewing schedules and ensuring all necessary information is available.
  • Scheduling patient appointments and coordinating follow-up visits as needed.
  • Answering routine questions in person and over the telephone while providing exceptional customer service.
  • Performing clerical responsibilities including copying, scanning, faxing, sorting, and distributing mail.
  • Creating, maintaining, filing, and organizing patient health record information.
  • Coordinating with insurance providers and handling pre-authorizations and certifications as necessary.
  • Protecting patient privacy and contributing to a safe, efficient, and welcoming practice environment.

The Patient Service Representative (PSR) role might be for you if:

  • You are passionate about delivering excellent customer service and creating a positive patient experience.
  • You communicate clearly and compassionately with patients, families, and team members.
  • You stay organized and can effectively manage multiple priorities in a fast-paced environment.
  • You pay close attention to detail and value accuracy in your work.
  • You work well independently and collaboratively as part of a team.
  • You lead with integrity and are proud to represent the RWJBarnabas Health mission, vision, and values.

To be considered for this opportunity, you must have a High School Diploma or General Education Degree (GED) and relevant experience and/or training. Candidates must demonstrate a clear understanding of the importance of patient satisfaction and safety and possess strong oral and written communication skills. Preferred qualifications include an Associate's or Bachelor's degree, previous medical receptionist or general office experience, and knowledge of medical terminology and electronic medical record (EMR) systems. Please advise this a Full-Time position, Monday-Friday 9am-5:30pm.

What RWJBarnabas Health employees say

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About RWJBarnabas Health

Sourced by ZipRecruiter

RWJBarnabas Health is New Jersey’s largest integrated health care delivery system, providing treatment and services to more than three million patients each year. Throughout RWJBarnabas Health, our dedicated physicians, nurses, and health professionals are committed to providing the highest quality of patient care and health education to the community and region. We aim to truly make a unique impact in local communities throughout New Jersey. From vastly improving the health of local residents to creating educational and career opportunities, this combination greatly benefits the state. We understand the growing and evolving needs of residents in New Jersey - whether that be enhancing the coordination for treating complex health conditions or improving community health through local programs and education.

Industry

Hospitals

Company size

10,000+ Employees

Headquarters location

West Orange, NJ, US

Year founded

2015

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