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Patient Care Advisor Jobs (NOW HIRING)

Curio Wellness

Patient Care Advisor

Cape Girardeau, MO · On-site

$16.25 - $20.75/hr

Patient Care Advisor (PCA) is responsible for a premium retail experience at the Far & Dotter Wellness Center & Spa. This role focuses on providing best-in-class guest service to patients, including ...

Curio Wellness

Patient Care Advisor

Pikesville, MD · On-site

$16.25 - $20.50/hr

Patient Care Advisor (PCA) is responsible for a premium retail experience at the Far & Dotter Wellness Center & Spa. This role focuses on providing best-in-class guest service to patients, including ...

Curio Wellness

Patient Care Advisor Lead

Timonium, MD · On-site

The Patient Care Advisor Lead is responsible for a premium retail experience at the Far & Dotter Wellness Center & Spa. This role focuses on providing best-in-class customer service to customers ...

Curio Wellness

Patient Care Advisor

Hayti, MO · On-site

$13.75 - $17.25/hr

Patient Care Advisor (PCA) is responsible for a premium retail experience at the Far & Dotter Wellness Center & Spa. This role focuses on providing best-in-class guest service to patients, including ...

Curio Wellness

Patient Care Advisor

Lutherville Timonium, MD · On-site

$16.25 - $20.75/hr

Patient Care Advisor (PCA) is responsible for a premium retail experience at the Far & Dotter Wellness Center & Spa. This role focuses on providing best-in-class guest service to patients, including ...

Curio Wellness

Patient Care Advisor

Cape Girardeau, MO · On-site

$16.25 - $20.75/hr

Patient Care Advisor (PCA) is responsible for a premium retail experience at the Far & Dotter Wellness Center & Spa. This role focuses on providing best-in-class guest service to patients, including ...

Curio Wellness

Patient Care Advisor

Elkton, MD · On-site

$16.50 - $20.75/hr

Patient Care Advisor (PCA) is responsible for a premium retail experience at the Far & Dotter Wellness Center & Spa. This role focuses on providing best-in-class guest service to patients, including ...

Curio Wellness

Patient Care Advisor

Timonium, MD · On-site

$16.25 - $20.75/hr

Patient Care Advisor (PCA) is responsible for a premium retail experience at the Far & Dotter Wellness Center & Spa. This role focuses on providing best-in-class guest service to patients, including ...

Curio Wellness

Patient Care Advisor

Pikesville, MD · On-site

$16.25 - $20.50/hr

Patient Care Advisor (PCA) is responsible for a premium retail experience at the Far & Dotter Wellness Center & Spa. This role focuses on providing best-in-class guest service to patients, including ...

Curio Wellness

Patient Care Advisor

Hayti, MO · On-site

$13.75 - $17.25/hr

Patient Care Advisor (PCA) is responsible for a premium retail experience at the Far & Dotter Wellness Center & Spa. This role focuses on providing best-in-class guest service to patients, including ...

Curio Wellness

Patient Care Advisor

Elkton, MD · On-site

$16.50 - $20.75/hr

Patient Care Advisor (PCA) is responsible for a premium retail experience at the Far & Dotter Wellness Center & Spa. This role focuses on providing best-in-class guest service to patients, including ...

Sun River Health

Patient Care Advisor - Remote

$20 - $21.25/hr

Sun River Health is currently seeking a full-time remote Call Center Patient Care Advisor. The Call Center Agent will assist in presenting the "Face/Voice" of Company's services to our current and ...

Sun River Health

Patient Care Advisor - Remote

$20 - $21.25/hr

Sun River Health is currently seeking a full-time remote Call Center Patient Care Advisor. The Call Center Agent will assist in presenting the "Face/Voice" of Company's services to our current and ...

Sun River Health

Patient Care Advisor - Remote

$20 - $21.25/hr

Sun River Health is currently seeking a full-time remote Call Center Patient Care Advisor. The Call Center Agent will assist in presenting the "Face/Voice" of Company's services to our current and ...

DVMelite

Patient Health Care Advisor

Springfield, MO · On-site

$15/hr

About the job Patient Health Care Advisor Are you a natural people-person who loves building real relationships and helping others make confident decisions? Angel Animal Hospital is looking for an ...

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Patient Care Advisor information

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$12

$25

$45

How much do patient care advisor jobs pay per hour?

As of Sep 10, 2026, the average hourly pay for patient care advisor in the United States is $25.93, according to ZipRecruiter salary data. Most workers in this role earn between $18.51 and $29.81 per hour, depending on experience, location, and employer.

What is a patient care advisor?

A Patient Care Advisor is a healthcare professional who helps patients navigate the healthcare system by providing guidance, support, and information about treatment options, resources, and care plans. They work closely with patients, families, and medical teams to ensure that patients understand their diagnoses and receive appropriate care. Patient Care Advisors may also assist with scheduling appointments, answering questions about medications, and connecting patients with community resources to support their overall well-being.

What are the key skills and qualifications needed to thrive as a patient care advisor?

To thrive as a Patient Care Advisor, you need a strong background in healthcare knowledge, patient coordination, and often a relevant degree or certification in health sciences or nursing. Familiarity with electronic health record (EHR) systems, patient management software, and insurance processes is typically required. Outstanding interpersonal skills, empathy, and problem-solving abilities help you build trust and effectively guide patients through complex care journeys. These competencies are crucial for ensuring positive patient experiences, improving care outcomes, and supporting seamless communication between patients and healthcare teams.

What are some common challenges patient care advisors face when coordinating care between patients and healthcare providers?

Patient Care Advisors often encounter challenges such as managing communication between multiple healthcare providers, addressing patient concerns promptly, and ensuring that care plans are clearly understood by all parties. Balancing administrative tasks with providing empathetic patient support can also be demanding, especially in fast-paced healthcare settings. Developing strong organizational and interpersonal skills is essential to overcoming these challenges and ensuring patients receive seamless, coordinated care.

What is the difference between Patient Care Advisor vs Patient Advocate?

AspectPatient Care AdvisorPatient Advocate
CredentialsTypically requires healthcare-related certifications or experienceOften requires knowledge of healthcare systems, sometimes certifications
Work EnvironmentHealthcare facilities, insurance companies, or telehealth settingsHospitals, clinics, or community organizations
Employer & IndustryHospitals, insurance providers, healthcare organizationsNonprofits, hospitals, legal or social services
Primary FocusProviding patient support, education, and care coordinationAdvocating for patient rights and navigating healthcare systems

While both roles involve supporting patients, a Patient Care Advisor primarily offers care coordination and education, whereas a Patient Advocate focuses on representing patient rights and navigating healthcare systems. Understanding these differences helps in choosing the right career path or job search focus.

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States with the most job openings for Patient Care Advisor jobs include:

What are popular job titles related to Patient Care Advisor jobs?

For Patient Care Advisor jobs, the most frequently searched job titles are:

Patient Care Advisor jobs near you
Infographic showing various Patient Care Advisor job openings in the United States as of August 2026, with employment types broken down into 2% As Needed, 71% Full Time, 20% Part Time, and 7% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $53,941 per year, or $25.9 per hour.

Patient Care Advisor Lead

Cape Girardeau, MO • On-site

Curio Wellness
Health Care and Social Assistance • 201 - 500 employees
Learn more about Curio Wellnessexternal

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 8 days ago

Key responsibilities

  • Lead and inspire Patient Care Advisors by following policies, procedures, and codes of conduct.

  • Assist customers with product education, selection, and purchasing to ensure an elevated experience.

  • Manage operational duties such as opening and closing the store and support team training and accountability.

Job description

$18.00 - $21.00
Contact Information: Messiah Ponds - messiah.ponds@curiowellness.com,
At Curio Wellness we empower people to thrive by adapting plant nature to human nature. We are committed to transforming the conversation around cannabis, fostering a deeper understanding of its benefits, and ensuring that every product we offer meets the highest standards.
Be bold. Be exceptional. Be well.
The Patient Care Advisor Lead is responsible for a premium retail experience at the Far & Dotter Wellness Center & Spa. This role focuses on providing best-in-class customer service to customers, includes medical cannabis certified patients, caregivers, and the general public. The Patient Care Advisor Lead assists customers with product education, selection, and purchasing as well as manage certain operational duties, which include opening and closing the store. The Patient Care Advisor Lead is a member of the management team and is expected to present a good example for the Patient Care Advisors and hold them accountable for adhering to policies and procedures, by training and coaching in the moment.
Please note:
This position involves working with plant material, which may include exposure to pollen, allergens, and other plant-related substances.
We recommend that applicants with known plant allergies or sensitivities consult with a healthcare professional before applying for this position.
ESSENTIAL DUTIES AND RESPONSIBILITIES: include the following. Other duties may be assigned.
Leading and Inspiring to Succeed
  • Lead the PCAs through influence by following the policies, procedures, and codes of conduct.
  • Promote a culture consistent with overall corporate parameters including medicinal and clinical focus.
  • Participate in the recruitment, hiring, on-boarding, training, and development of all staff.
  • Provide regular, clear, and honest feedback to all staff to include disciplinary actions as necessary.
  • In conjunction with GM and AGM assist in conducting regular employee performance reviews and team connection meetings to discuss performance and employee development goals.
  • Provide direct leadership to PCA's and hold them accountable to execute their duties and roles as laid out according to Far & Dotter's expectations.
  • Promote the mission, vision, and values of the company to all team members always.
  • Engage in honest, innovative, problem-solving dialogue with team members and corporate teams.
  • Be a resource and a company liaison for the Spa personnel, support their operations needs and promote teamwork amongst them and the Far & Dotter staff.

Passion for Outstanding Guest & Patient Service
  • Greet all guests, patients, peers, and vendors at Far & Dotter with warmth and a smile.
  • Follow guest service training to assist patients with their reason for visiting the Wellness Center, which includes checking in guests for the medical cannabis dispensary, checking in guests visiting the Spa, and/or assisting guests with Holistic Pharmacy products.
  • Learn, promote, and manage points/rewards for the Far & Dotter Loyalty Program to new and existing guests.
  • Always go above and beyond to provide patients and guests with an elevated experience to ensure they leave "delighted."

Contributing to a Culture of Retail Sales Excellence
  • Learn point-of-sale (POS) system and SOPs and execute processes accurately to ensure all transactions are correct and compliant.
  • Learn product assortment and products' associated health benefits.
  • Understand daily, weekly, and seasonal promotions and sell product against these initiatives.
  • Assist managers with product spotlight presentations at staff meetings and shift huddles.
  • Communicate with Purchasing Manager and Marketing Manager low-stock products, slow-moving products, and fast-moving products to help guide weekly ordering and frame promotions.
  • Fully participate in staff sales initiatives

Secondary Responsibilities: Patient Care Advisor and Inventory Lead Understanding
  • Demonstrate a willingness and ability to comprehend the PCA and Inventory Lead role within the organization.
  • Stay informed about PCA and Inventory duties/responsibilities to be able to step into that capacity if required.
  • Collaborate with the PCA and Inventory team to gain insights and maintain a working knowledge of their roles and functions.

Adaptability and Cross-Functional Support
  • Exhibit flexibility and adaptability to support other roles within the organization, including the PCA and Inventory role, as needed.
  • Participate in training sessions or workshops related to the PCA and Inventory responsibilities to enhance understanding and readiness.

Reinforcing an Environment of Compliance
  • Follow compliance procedures to assure all activities and transactions follow MCA regulations.
  • Train PCAs on compliance and assist leadership with coaching and training in the moment when potential violations or recognized.
  • Follow HIPAA guidelines.
  • Participate in MCA inspections, as requested and needed.

Delivering Operations Excellence
  • Run shifts weekly as Manager on Duty (MOD) and ensure all functional areas are meeting expectations.
  • Responsible for the opening and/or closing of the Far and Dotter Wellness Center.
  • Execute proper handling of all monies including, preparing cash deposits per SOP's,

conducting daily reconciliations of Canpay, Dutchiepay, Cashless ATM and cash with Leaf Logix
  • Check sales floor inventory daily and re-stock inventory to maintain proper par levels.
  • Clean and straighten sales fixtures and product, as needed, to maintain impeccable retail environment.
  • Clean and straighten communal and public spaces, as needed, to maintain hygienic environment.

QUALIFICATIONS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
  • The ideal candidate will embrace a mindset of Extreme Ownership, taking full responsibility for their contributions and driving positive outcomes.
  • Strong leadership and customer service skills
  • Friendly and outgoing demeanor
  • Ability to positively interact in person with customers.
  • Ability to empathize and understand challenges patients have with their health.
  • Interest in/ understanding of medical cannabis products.
  • Interest in/ understanding of vitamins, supplements, and wellness products.
  • Fast learner who will seek to understand our product mix and how to recommend products appropriately.
  • Desire to work in a fast-paced retail environment.
  • Ability to follow standard operating processes and procedures.
  • Ability to work normal retail hours (nights, weekends, and holidays)

Education and Experience:
High school diploma or General Education Degree (GED); previous cannabis, retail, hospitality, or customer service sales experience; or equivalent combination of education and experience
Benefits & Perks for FT Hourly Associates
We offer a competitive benefits package to support your health, well-being, and growth:
  • 401(k) with company match up to 4%
  • Medical, dental, and vision insurance through CareFirst (company pays 80% of employee premiums)
  • Health Savings Account (HSA)
  • Free mental health support and telehealth services when enrolled in our company health insurance plan
  • 80 hours of paid time off (PTO) plus 3 floating holidays
  • Paid sick time
  • 8 company-paid holidays
  • Paid parental leave
  • Dependent Care Flexible Spending Account (FSA)
  • Career development program
  • Tuition reimbursement
  • Pet insurance

Curio Wellness is an Equal Opportunity Employer Curio Wellness is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.
Must be 21 years old.
Maryland: As a condition of employment, all Curio Wellness employees must comply with the State of Maryland requirements which includes providing a copy of your fingerprints in the required format and consenting to an FBI Background Check.
,I
Curio Wellness is an Equal Opportunity Employer Curio Wellness is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.
Must be 21 years old.
As a condition of employment, all Curio Wellness employees must comply with the State of Missouri requirements which include providing a copy of your fingerprints in the required format and consenting to an FBI Background Check.

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