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Patient Service Supervisor Jobs (NOW HIRING)

Patient Service Representative

Millsboro, DE · On-site

$17.09 - $23.08/hr

... supervisor. Patient Service Rep Position Requirements Education * High School Diploma or equivalent required. Experience * Three (3) years clerical/administrative experience is preferred.

Patient Service Representative

Millsboro, DE · On-site

$15.25 - $19.50/hr

... supervisor. Patient Service Rep Position Requirements Education * High School Diploma or equivalent required. Experience * Three (3) years clerical/administrative experience is preferred.

Patient Service Representative

Berlin, MD · On-site

$17.09 - $23.08/hr

... supervisor. Patient Service Rep Position Requirements Education * High School Diploma or equivalent required. Experience * Three (3) years clerical/administrative experience is preferred.

... supervisor. Patient Service Rep Position Requirements Education * High School Diploma or equivalent required. Experience * Three (3) years clerical/administrative experience is preferred.

Patient Service Representative

Salisbury, MD · On-site

$17.09 - $23.08/hr

... office supervisor. Patient Service Representative Position Requirements * Three (3) years of clerical/administrative experience is preferred. * Experience in a healthcare setting and medical ...

... office supervisor. Patient Service Representative Position Requirements * Three (3) years of clerical/administrative experience is preferred. * Experience in a healthcare setting and medical ...

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Patient Service Supervisor information

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$30K

$66.1K

$112K

How much do patient service supervisor jobs pay per year?

As of Jun 24, 2026, the average yearly pay for patient service supervisor in the United States is $66,085.00, according to ZipRecruiter salary data. Most workers in this role earn between $51,000.00 and $79,000.00 per year, depending on experience, location, and employer.

How does a Patient Service Supervisor typically collaborate with clinical staff to improve patient experience?

A Patient Service Supervisor works closely with nurses, physicians, and administrative teams to ensure seamless communication and efficient patient flow. This involves coordinating schedules, addressing patient concerns, and implementing process improvements based on feedback from both patients and clinical staff. By fostering a collaborative environment, the supervisor helps resolve issues quickly and ensures that patients receive timely, high-quality care. Regular meetings and cross-functional training sessions are common strategies used to maintain alignment and enhance service delivery.

What are the key skills and qualifications needed to thrive as a Patient Service Supervisor, and why are they important?

To thrive as a Patient Service Supervisor, you need strong organizational skills, experience in healthcare administration, and typically a bachelor's degree in a related field. Familiarity with scheduling software, electronic health record (EHR) systems, and patient management platforms is essential. Leadership, conflict resolution, and effective communication are crucial soft skills for managing staff and ensuring patient satisfaction. These skills enable smooth clinic operations, high-quality patient service, and cohesive team performance in a healthcare environment.

What does a Patient Service Supervisor do?

A Patient Service Supervisor oversees the daily operations of patient service teams in healthcare settings such as hospitals or clinics. They are responsible for managing front-desk staff, ensuring high-quality customer service, addressing patient concerns, and coordinating administrative processes like scheduling and registration. Additionally, they may handle staff training, monitor compliance with healthcare regulations, and work to improve patient satisfaction. Their role is vital in ensuring smooth and efficient patient experiences.
More about Patient Service Supervisor jobs
Patient Access Service Supervisor

Patient Access Service Supervisor

UCLA Health

Los Angeles, CA • On-site

$31.51 - $62.64/hr

Full-time

Posted 13 days ago


UCLA Health rating

8.7

Company rating: 8.7 out of 10

Based on 134 frontline employees who took The Breakroom Quiz

6th of 875 rated healthcare providers


Job description

General Information
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Work Location: Los Angeles, CA, USA
Onsite or Remote
Fully On-Site
Work Schedule
Monday-Friday, 8:00am-5:00pm
Posted Date
06/09/2026
Salary Range: $31.51 - 62.64 Hourly
Employment Type
2 - Staff: Career
Duration
Indefinite
Job #
31119
Primary Duties and Responsibilities
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Join the UCLA Health Department of Neurology as a Patient Access Supervisor and play a key role in shaping the patient experience at one of the nation's leading academic health systems. In this leadership position, you will oversee a team of patient access professionals responsible for appointment scheduling, registration, call center operations, and front-desk services, ensuring seamless access to care and exceptional customer service.
Working closely with clinic leadership, you will drive operational excellence by managing daily workflows, optimizing provider schedules, supporting staff development, resolving patient concerns, and implementing process improvements that enhance efficiency and patient satisfaction. This is an exciting opportunity for a collaborative, service-oriented leader to make a meaningful impact on both the patient experience and the success of a dynamic neurology practice.
Hourly range: $31.51-$62.64
Job Qualifications
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Required:
  • Ability to work effectively with patients, physicians and staff in a diplomatic and professional manner in order to maximize suite operations.
  • Skill in prioritizing assignments and managing multiple tasks.
  • Ability to work effectively as a member of a team in order to provide effective patient care.
  • Working knowledge of Epic CareConnect systems to complete on-line transactions, including appointment scheduling, procedure scheduling, the encounter registration system, hospital lab results and medical reports.
  • Team building skills to include prior supervisory experience.
  • Skill in monitoring complex clinician appointment schedules.
  • Ability to elicit salient clinical information such as presenting complaints from patients and referring professionals, and make appropriate assignments based on established guidelines.
  • Skill in listening perceptively, conveying awareness and responding to patients and visitors with health concerns using tact and discretion.
  • Ability to triage patient issues to achieve resolution.
  • Ability to interact diplomatically and sympathetically with patients, their families, and the general public in a high volume, continuous public contact setting.
  • Skill in performing with frequent interruptions and/or distractions including the ability to accept equivocal circumstance and respond to changing priorities and deadlines.
  • Typing ability to prepare forms, manuscripts and correspondence with speed and accuracy.
  • Skill in operating a computer including work processing software and the ability to enter and maintain accurate patient appointments and schedules utilizing an on-line computer database system.
  • Ability to accept directions from supervisors and act promptly.
  • Knowledge of medical terminology.
  • Working knowledge of medical insurance plans and types of coverage provided.
  • Ability to maintain Charge Worklist in CareConnect
  • Ability to maintain Charge Document Reconciliation Process

Preferred:
  • Spanish speaking skills

As a condition of employment, the final candidate who accepts an offer of employment will be required to disclose if they have been subject to any final administrative or judicial decisions within the last seven years determining that they committed any misconduct; or have filed an appeal of a finding of substantiated misconduct with a previous employer.
Current/former UC employees are subject to a personnel file review.

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About UCLA Health

Sourced by ZipRecruiter

UCLA Health, operating within the healthcare industry, is significantly recognized for its commitment to improving the health and wellbeing of people through the integration of patient care, research, and education. Located in Los Angeles, California, UCLA Health was founded and associated with the University of California, Los Angeles (UCLA) in 1955, entrenching its roots in quality healthcare service provision. Through a broad range of medical services, UCLA Health significantly stands as a cornerstone for comprehensive outpatient, inpatient, and emergency care services, specialized treatments, and wellness checks. Notable for pioneering an integrated, comprehensive medical approach, UCLA Health is consistently ranked among the top health systems in the US and world.

Industry

Health care and social assistance

Company size

10,000+ Employees

Headquarters location

Los Angeles, CA, US

Year founded

1955