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Patient Service Representative Jobs in Riverside, CA

Sofive

Service Representative

Upland, CA · On-site

$16.90/hr

Service Representative Location: Upland, CA Company: Sofive Soccer Centers About Us: Sofive Soccer Centers is a modern sport complex dedicated to soccer, featuring multiple small-sided soccer fields.

Lancesoft

Customer Service Representative

Brea, CA · On-site

$20 - $22.50/hr

Customer Service Representative (CSR) with strong customer service soft skills, routine orders entry skill, order tracking, and problem resolution. You will be responsible for all customer types of ...

dbi

Customer Service Representative

Murrieta, CA

$16.25 - $22.25/hr

The Customer Service Representative (CSR) is responsible for interacting with all customers, maintaining a friendly, positive, authentic, empathetic, and professional approach, to deliver a ...

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All JobsPatient Service Representative JobsPatient Service Representative Jobs in Riverside, CA

Patient Service Representative information

See Riverside, CA salary details

$13

$20

$27

How much do patient service representative jobs pay per hour?

As of Jul 18, 2026, the average hourly pay for patient service representative in Riverside, CA is $20.60, according to ZipRecruiter salary data. Most workers in this role earn between $17.55 and $22.31 per hour, depending on experience, location, and employer.

What are some common challenges Patient Service Representatives face when managing high patient volumes, and how can they effectively handle them?

Patient Service Representatives often encounter periods of high patient volume, especially during peak hours or flu season. Managing multiple phone calls, appointments, and walk-in patients simultaneously can be challenging. Effective organizational skills, prioritizing urgent requests, and maintaining clear, empathetic communication are key to handling these situations. Utilizing electronic health record systems and collaborating closely with clinical staff can also help streamline workflow and ensure patients are assisted efficiently.

What are the key skills and qualifications needed to thrive as a Patient Service Representative, and why are they important?

To thrive as a Patient Service Representative, you need strong customer service skills, attention to detail, and familiarity with healthcare processes, often supported by a high school diploma or equivalent. Experience with electronic health record (EHR) systems, medical scheduling software, and insurance verification tools is typically required. Excellent communication, problem-solving abilities, and professionalism are standout soft skills in this position. These competencies ensure efficient patient flow, accurate information management, and a positive experience for both patients and healthcare staff.

What is the difference between Patient Service Representative vs Medical Secretary?

AspectPatient Service RepresentativeMedical Secretary
CredentialsHigh school diploma; some roles may require certificationHigh school diploma; medical office certification optional
Work EnvironmentFront desk in clinics, hospitals, healthcare officesMedical offices, hospitals, administrative departments
Employer & IndustryHealthcare providers, clinics, hospitalsMedical practices, hospitals, healthcare organizations
Primary ResponsibilitiesPatient check-in/out, scheduling, insurance verificationScheduling, correspondence, record management

Both roles involve administrative tasks in healthcare settings, but Patient Service Representatives focus more on patient interaction and front desk duties, while Medical Secretaries handle administrative and clerical tasks behind the scenes. Understanding these differences helps job seekers find the right fit in healthcare administration.

What are Patient Service Representatives?

Patient Service Representatives are healthcare professionals who serve as the first point of contact for patients in medical facilities. They handle administrative tasks such as scheduling appointments, verifying insurance, collecting patient information, and addressing inquiries. Their role is essential for ensuring efficient communication between patients and healthcare providers, as well as maintaining accurate records. They must possess strong customer service and organizational skills to provide a positive experience for patients.
What are the most commonly searched types of Patient Service Representative jobs in Riverside, CA? The most popular types of Patient Service Representative jobs in Riverside, CA are:
What are popular job titles related to Patient Service Representative jobs in Riverside, CA? For Patient Service Representative jobs in Riverside, CA, the most frequently searched job titles are:
What job categories do people searching Patient Service Representative jobs in Riverside, CA look for? The top searched job categories for Patient Service Representative jobs in Riverside, CA are:
What cities near Riverside, CA are hiring for Patient Service Representative jobs? Cities near Riverside, CA with the most Patient Service Representative job openings:
Patient Service Representative jobs near you
Infographic showing various Patient Service Representative job openings in Riverside, CA as of July 2026, with employment types broken down into 92% Full Time, and 8% Part Time. Highlights an 100% In-person job distribution, with an average salary of $42,850 per year, or $20.6 per hour.

Service Representative

Sofive

Upland, CA • On-site

$16.90/hr

Part-time

Posted 8 days ago

Job description

About Sofive
Sofive, the home of 5-a-side soccer; a new kind of soccer center. We make "the beautiful game" more available than ever before for soccer and fitness enthusiasts by providing easy access to the highest quality, 5-a-side, all-season soccer centers.
We are a growing startup that is developing state-of-the-art soccer centers - modern sport complexes with small-sided soccer fields. We have 22 sites to date, with many more in the pipeline.
Integrity is the backbone of our organization. We value reliability and professionalism in our partnerships with businesses and team members. And of course, we are passionate about soccer!
Resonate with this? Then let's connect. Learn more here and on our website. Find open positions and come grow with a technology empowered, community minded organization that is passionate and knowledgeable about the soccer industry. Sofive is soccer. Non-stop.
Job Title: Service Representative
Location: Upland, CA
Company: Sofive Soccer Centers
About Us: Sofive Soccer Centers is a modern sport complex dedicated to soccer, featuring multiple small-sided soccer fields. We are committed to providing an exceptional experience to our customers, combining top-notch facilities with outstanding service.
Job Description: As a Service Representative, you will serve as the primary point of contact for our customers, delivering quality service and administrative support to our management team. You will engage with customers, provide information on our products and services, drive sales, resolve issues, and maintain positive relationships with patrons.
Responsibilities:
  • Provide high-level customer service and hospitality during all operating hours, including weekends and holidays.
  • Maintain a positive attitude and work collaboratively with all staff members to ensure efficiency and camaraderie.
  • Effectively handle inquiries and bookings using computerized systems, adhering to cash and stock reconciliation procedures.
  • Uphold the aesthetic, atmosphere, and culture.
  • Maintain product knowledge for all soccer and retail operations.
  • Provide administrative and clerical support for the management team, including word processing, coordinating reception paperwork, and database maintenance.
  • Perform other duties as necessary, compatible with the position's nature.

Qualifications:
  • Passion and knowledge about the soccer industry, with a personal commitment to health and wellness.
  • Ability to prioritize and multitask in a fast-paced environment.
  • Proactive approach to tasks and duties, capable of working independently.
  • Excellent communication skills and ability to work with diverse personalities.
  • Strong customer service and problem-solving skills.
  • Positive, can-do attitude with a friendly and professional demeanor.
  • Availability to work weekends, holidays, and some evening shifts.
  • Experience with point-of-sale (POS) systems is a plus.
  • Prior retail experience is a plus.
  • $16.90/hr

If you're passionate about soccer and dedicated to providing exceptional service, we encourage you to apply for the Service Representative position at Sofive Soccer Centers. Join our team and be a part of creating memorable experiences for our customers. Apply now!

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