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Entry Level Patient Service Representative Jobs in Riverside, CA

Synergy Direct LLC

Be Seen First

Patient Service Representative

Pomona, CA · On-site

$21 - $23/hr

The Patient Service Representative will be responsible for: * Serving as the primary point of contact for patients in person and by phone * Greeting patients, assisting with concerns, and escalating ...

Cardinal Health

Patient Service Representative

Murrieta, CA · On-site

$18.75 - $24/hr

What Clinical Services contributes to Cardinal Health Clinical Care Delivery provides high quality, patient-centered care focused on diagnosing, treating and managing care while ensuring the safety ...

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Entry Level Patient Service Representative information

See Riverside, CA salary details

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$27

How much do entry level patient service representative jobs pay per hour?

As of Jun 11, 2026, the average hourly pay for entry level patient service representative in Riverside, CA is $20.60, according to ZipRecruiter salary data. Most workers in this role earn between $17.55 and $22.31 per hour, depending on experience, location, and employer.

What is the difference between Entry Level Patient Service Representative vs Medical Receptionist?

AspectEntry Level Patient Service RepresentativeMedical Receptionist
CredentialsHigh school diploma; certification optionalHigh school diploma; certification optional
Work EnvironmentHospitals, clinics, healthcare officesDoctors' offices, clinics, healthcare facilities
Primary ResponsibilitiesPatient check-in, scheduling, insurance verificationScheduling appointments, answering phones, patient intake
Common UsageHealthcare industry, patient-facing rolesMedical offices, outpatient clinics

Both roles involve front-desk duties in healthcare settings, requiring excellent communication and organizational skills. While the Entry Level Patient Service Representative often focuses on insurance and patient data management, the Medical Receptionist typically handles appointment scheduling and phone inquiries. These positions are similar in credentials and work environment, making them frequently compared by job seekers in healthcare support roles.

What are some common challenges faced by Entry Level Patient Service Representatives, and how can they be overcome?

Entry Level Patient Service Representatives often face challenges such as managing a high volume of patient inquiries, handling sensitive or emotional situations, and accurately processing patient information. To overcome these challenges, it's important to develop strong communication and organizational skills, maintain professionalism under pressure, and become familiar with healthcare regulations and electronic health record systems. Seeking guidance from experienced team members and actively participating in training sessions can also help new representatives build confidence and efficiency in their role.

What are the key skills and qualifications needed to thrive as an Entry Level Patient Service Representative, and why are they important?

To thrive as an Entry Level Patient Service Representative, you need strong customer service skills, attention to detail, and a high school diploma or equivalent. Familiarity with electronic health record (EHR) systems, scheduling software, and basic office equipment is often required. Excellent communication, problem-solving, and organizational abilities help you effectively interact with patients and healthcare staff. These skills ensure smooth patient flow, accurate information management, and a positive patient experience in healthcare settings.

What does an Entry Level Patient Service Representative do?

An Entry Level Patient Service Representative is responsible for greeting patients, scheduling appointments, collecting patient information, and assisting with insurance verification at healthcare facilities. They serve as the first point of contact for patients, ensuring a welcoming and efficient experience. Their duties also include answering phones, updating medical records, and handling patient inquiries. This role requires strong communication, organizational skills, and attention to detail.
What cities near Riverside, CA are hiring for Entry Level Patient Service Representative jobs? Cities near Riverside, CA with the most Entry Level Patient Service Representative job openings:
Entry Level Patient Service Representative jobs near you
Patient Service Representative

Patient Service Representative

Synergy Direct LLC

Pomona, CA • On-site

$21 - $23/hr

Full-time

Posted 19 days ago

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Job description

We are looking for a Patient Service Representative to join the team!

The Patient Service Representative will be responsible for:

  • Serving as the primary point of contact for patients in person and by phone
  • Greeting patients, assisting with concerns, and escalating issues when appropriate
  • Checking patients in and out, collecting co-pays, providing receipts, and reconciling payments
  • Verifying patient demographics and insurance information in CS-Link/Epic
  • Scheduling appointments and completing patient registration
  • Processing and tracking referrals and authorizations for various insurance types
  • Handling patient and provider correspondence
  • Explaining policies, procedures, or services to patients
  • Sanitizing workspaces in accordance with department guidelines

The Qualifications for a Patient Service Representative:

  • Experience with medical insurance, referral processes, and benefit plans
  • 1 year of recent experience in an outpatient clinic or medical office setting
  • Ability to understand and follow detailed oral and written instructions
  • 2+ years of recent experience as a Patient Service Representative preferred
  • Experience using CS-Link/Epic preferred
  • Knowledge of medical terminology preferred

Please apply immediately for consideration for a Patient Service Representative.