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Entry Level Patient Service Representative Jobs in Riverside, CA

This role serves as an entry-level customer support position focused on delivering responsive ... P. Sales and/or CSR Supervisor. Essential Duties and Responsibilities Under the direction of the ...

Customer Service Rep/Admin

Irvine, CA

$17 - $23.25/hr

This role serves as an entry-level customer support position focused on delivering responsive ... P. Sales and/or CSR Supervisor. Essential Duties and Responsibilities Under the direction of the ...

This role serves as an entry-level customer support position focused on delivering responsive ... P. Sales and/or CSR Supervisor. Essential Duties and Responsibilities Under the direction of the ...

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Entry Level Patient Service Representative information

See Riverside, CA salary details

$13

$20

$27

How much do entry level patient service representative jobs pay per hour?

As of Jul 17, 2026, the average hourly pay for entry level patient service representative in Riverside, CA is $20.60, according to ZipRecruiter salary data. Most workers in this role earn between $17.55 and $22.31 per hour, depending on experience, location, and employer.

What jobs pay 4000 a week without a degree?

Entry-level patient service representatives typically do not earn $4,000 a week; such high weekly pay is uncommon without advanced experience or specialized skills. Jobs that can pay this amount often require significant experience, certifications, or work in high-demand fields like sales, real estate, or certain trades. High earnings without a degree are rare and usually involve commission-based roles or entrepreneurial ventures.

What is the difference between Entry Level Patient Service Representative vs Medical Receptionist?

AspectEntry Level Patient Service RepresentativeMedical Receptionist
CredentialsHigh school diploma; certification optionalHigh school diploma; certification optional
Work EnvironmentHospitals, clinics, healthcare officesDoctors' offices, clinics, healthcare facilities
Primary ResponsibilitiesPatient check-in, scheduling, insurance verificationScheduling appointments, answering phones, patient intake
Common UsageHealthcare industry, patient-facing rolesMedical offices, outpatient clinics

Both roles involve front-desk duties in healthcare settings, requiring excellent communication and organizational skills. While the Entry Level Patient Service Representative often focuses on insurance and patient data management, the Medical Receptionist typically handles appointment scheduling and phone inquiries. These positions are similar in credentials and work environment, making them frequently compared by job seekers in healthcare support roles.

What are some common challenges faced by Entry Level Patient Service Representatives, and how can they be overcome?

Entry Level Patient Service Representatives often face challenges such as managing a high volume of patient inquiries, handling sensitive or emotional situations, and accurately processing patient information. To overcome these challenges, it's important to develop strong communication and organizational skills, maintain professionalism under pressure, and become familiar with healthcare regulations and electronic health record systems. Seeking guidance from experienced team members and actively participating in training sessions can also help new representatives build confidence and efficiency in their role.

What are the key skills and qualifications needed to thrive as an Entry Level Patient Service Representative, and why are they important?

To thrive as an Entry Level Patient Service Representative, you need strong customer service skills, attention to detail, and a high school diploma or equivalent. Familiarity with electronic health record (EHR) systems, scheduling software, and basic office equipment is often required. Excellent communication, problem-solving, and organizational abilities help you effectively interact with patients and healthcare staff. These skills ensure smooth patient flow, accurate information management, and a positive patient experience in healthcare settings.

How to get a healthcare job with no experience?

To get an entry-level patient service representative position with no experience, focus on developing strong communication and customer service skills, and consider completing a relevant certification such as CPR or medical office training. Highlight any volunteer work or transferable skills in your resume and be prepared to demonstrate a positive attitude and willingness to learn during interviews.

What does an Entry Level Patient Service Representative do?

An Entry Level Patient Service Representative is responsible for greeting patients, scheduling appointments, collecting patient information, and assisting with insurance verification at healthcare facilities. They serve as the first point of contact for patients, ensuring a welcoming and efficient experience. Their duties also include answering phones, updating medical records, and handling patient inquiries. This role requires strong communication, organizational skills, and attention to detail.

What are entry level patient care jobs?

Entry level patient care jobs include roles such as Patient Service Representatives, Medical Assistants, and Receptionists who support healthcare providers by managing patient interactions, scheduling, and administrative tasks. These positions typically require strong communication skills, basic medical knowledge, and may involve using electronic health record systems; they often serve as a starting point for a career in healthcare.

How do I become a patient service representative?

To become a patient service representative, candidates typically need a high school diploma or equivalent and strong communication and organizational skills. Some employers prefer prior experience in customer service or healthcare, and on-the-job training is common. Certification is not usually required but can enhance job prospects.
What cities near Riverside, CA are hiring for Entry Level Patient Service Representative jobs? Cities near Riverside, CA with the most Entry Level Patient Service Representative job openings:
Infographic showing various Entry Level Patient Service Representative job openings in Riverside, CA as of July 2026, with employment types broken down into 1% Locum Tenens, 85% Full Time, 13% Part Time, and 1% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $42,850 per year, or $20.6 per hour.
Patient Services Representative

Patient Services Representative

Hurtt Family Health Clinic, Inc

Tustin, CA • On-site

$22.50/hr

Full-time

Medical

Re-posted 26 days ago


Job description

Description:

The Patient Services Representative will provide daily front office, eligibility, and intake support services for Hurtt Family Health Clinic patients.


This position is full-time with a schedule of Monday through Friday 8am to 5pm, with occasional weekend hours for a rotating Saturday morning shift (Saturday 8am-12pm) approximately 2-5 times per year.


All Patient Services Representatives must be bilingual in Spanish and English.


The best candidate for this position:

  • is bilingual in Spanish with strong customer service skills
  • has previous successful experience working in a clinic/healthcare environment (preferably front office experience or call center experience)
  • Medical Assistant experience is a plus
  • Knowledge of EMR systems is a plus
  • is able to commit to a schedule of Monday-Friday 8am-5pm

What You'll Do:

Job Responsibilities & Duties

  • Maintains the highest level of professionalism when answering telephone calls as HFHC “Ambassador”. Documents all messages accurately and in a timely manner.
  • Creates and maintains a hospitable and welcoming clinic environment.
  • Schedules patient appointments for all service areas within the Clinic.
  • Collects patient payments, posts in EMR and performs end of shift daily reconciliation of all funds received and cash drawer balances.
  • Maintains a thorough knowledge of appointment policies and procedures to ensure appointments are scheduled accurately to provide a positive experience for all patients.
  • Cross trains in all areas of front office and patient services, including receptionist, enrollment worker, eligibility determination, sliding fee scale determination, and referral tracking.
  • Determine patient eligibility for appropriate government sponsored programs.
  • Verifies eligibility for medical insurance benefits for all clinic patients.
  • Provides follow-up on all pending applications to ensure enrollment process is complete.
  • Maintains a policies and procedures manual that includes a user’s guide for referrals, including physicians, in all specialty areas for children and adults.
  • Routes calls to appropriate staff in a timely and efficient manner.
  • Participates in staff and educational meetings.
  • Maintains the privacy and security of protected health information, the confidentiality of all information and conducts all aspects of patient care in an ethical and professional manner in accordance with federal, state rules and regulations.
  • Receives faxed documents, and distributes to appropriate staff.
  • Reroutes telephone messages and enters all requests directly into EMR and sends to appropriate staff.

These duties are not exclusive and with consideration of the job requirements and employee skills, this job description can be added to or taken away from at the discretion of the employee’s immediate supervisor.

Requirements:

What You'll Bring:

Minimum Qualifications

  • High School Diploma
  • 6 months - 1 year of medical front office experience. Community Clinic setting experience is preferred but not required
  • Bilingual in Spanish and English with comprehension of medical terms in both languages.
  • Ability to receive instruction and multi-task while working in a fast-paced environment.
  • Excellent written, interpersonal and verbal communication skills.
  • Demonstrated “detail-approach” to administration and organization.
  • Proficiency in data entry and computer programs in Microsoft Windows and Office (Word, Excel, Outlook, PowerPoint, Internet Explorer).
  • Ability to recognize and maintain confidentiality of information as appropriate.
  • A pleasant personality to people you are speaking to on the telephone, visitors, and company personnel.