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Patient Service Representative Jobs in Murrells Inlet, SC

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Patient Service Representative information

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$11

$17

$23

How much do patient service representative jobs pay per hour?

As of Aug 20, 2026, the average hourly pay for patient service representative in Murrells Inlet, SC is $17.31, according to ZipRecruiter salary data. Most workers in this role earn between $14.76 and $18.75 per hour, depending on experience, location, and employer.

What is a patient service representative?

Patient Service Representatives are healthcare professionals who serve as the first point of contact for patients in medical facilities. They handle administrative tasks such as scheduling appointments, verifying insurance, collecting patient information, and addressing inquiries. Their role is essential for ensuring efficient communication between patients and healthcare providers, as well as maintaining accurate records. They must possess strong customer service and organizational skills to provide a positive experience for patients.

What are the key skills and qualifications needed to thrive as a patient service representative?

To thrive as a Patient Service Representative, you need strong customer service skills, attention to detail, and familiarity with healthcare processes, often supported by a high school diploma or equivalent. Experience with electronic health record (EHR) systems, medical scheduling software, and insurance verification tools is typically required. Excellent communication, problem-solving abilities, and professionalism are standout soft skills in this position. These competencies ensure efficient patient flow, accurate information management, and a positive experience for both patients and healthcare staff.

What are some common challenges patient service representatives face when managing high patient volumes, and how can they effectively handle them?

Patient Service Representatives often encounter periods of high patient volume, especially during peak hours or flu season. Managing multiple phone calls, appointments, and walk-in patients simultaneously can be challenging. Effective organizational skills, prioritizing urgent requests, and maintaining clear, empathetic communication are key to handling these situations. Utilizing electronic health record systems and collaborating closely with clinical staff can also help streamline workflow and ensure patients are assisted efficiently.

What is the difference between Patient Service Representative vs Medical Secretary?

AspectPatient Service RepresentativeMedical Secretary
CredentialsHigh school diploma; some roles may require certificationHigh school diploma; medical office certification optional
Work EnvironmentFront desk in clinics, hospitals, healthcare officesMedical offices, hospitals, administrative departments
Employer & IndustryHealthcare providers, clinics, hospitalsMedical practices, hospitals, healthcare organizations
Primary ResponsibilitiesPatient check-in/out, scheduling, insurance verificationScheduling, correspondence, record management

Both roles involve administrative tasks in healthcare settings, but Patient Service Representatives focus more on patient interaction and front desk duties, while Medical Secretaries handle administrative and clerical tasks behind the scenes. Understanding these differences helps job seekers find the right fit in healthcare administration.

How do you become a patient service representative?

To become a patient service representative, candidates typically need a high school diploma or equivalent and strong communication and organizational skills. Some employers prefer candidates with previous experience in customer service or healthcare, and on-the-job training is often provided. Certification is not usually required but can enhance job prospects.

Is it hard to be a patient service representative?

Being a patient service representative involves handling administrative tasks, communicating with patients, and managing scheduling, which can be demanding but manageable with good organizational and communication skills. The role often requires attention to detail, multitasking, and familiarity with medical office software, but it generally does not require advanced technical training.

What job categories do people searching Patient Service Representative jobs in Murrells Inlet, SC look for?

The top searched job categories for Patient Service Representative jobs in Murrells Inlet, SC are:

What cities near Murrells Inlet, SC are hiring for Patient Service Representative jobs?

Cities near Murrells Inlet, SC with the most Patient Service Representative job openings:

Patient Service Representative jobs near you
Infographic showing various Patient Service Representative job openings in Murrells Inlet, SC as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 21% Part Time, and 2% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $36,001 per year, or $17.3 per hour.

Patient Services Representative, FT, Strand

Doctors Care

Myrtle Beach, SC • On-site

$15.75 - $20/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 5 days ago

Job description

Title: Patient Services Representative
Location: Strand Novant Health Urgent Care
Status: Full-Time
Sign-On Bonuses:
For a limited time, $500 Sign On Bonuses are being offered for all new PSRs in the Beach Region!
How It Works:
  1. Employees are new hires to Novant Health Urgent Care and PT

  1. Qualifying employee is hired and completes their 90-day introductory period

Who Are We?
Part of the Novant Health family based in North Carolina, Novant Health Urgent Care (formerly Doctors Care) provides exceptional healthcare through our network of more than 50 urgent care centers and 20 physical therapy facilities across South Carolina. Our Columbia-based headquarters delivers non-medical management and administrative services to support these locations. For decades, we have been committed to delivering exceptional, convenient, and affordable healthcare experiences to families and communities throughout the Palmetto State.
Why Novant Health Urgent Care? Here's What We Offer!
  • Competitive wages with annual market data review
  • Incentive Pay Program
  • Continuing Education Reimbursement
  • Eligible employer under the Public Service Loan Forgiveness (PSLF) Program
  • UpToDate Subscription
  • Generous PTO
  • 403(b) with 100% vested match
  • Health, dental, vision insurance
  • Health Reimbursement Account
  • Flexible Spending Account
  • Short term and Long-term Disability
  • Whole and Term Life Insurance
  • Rewarding Careers
  • Great working environment

What Are We Looking For?
NHUC is currently looking for a is currently looking for a patient service representative (PSR) to join our team. The PSR greets patients, assisting our patients with paperwork, maintaining the sign-in sheet, and the overall appearance of the front office. The PSR also ensures the accuracy of the patient's demographics, enter charges into the system and collects co-payments as needed.
Key Responsibilities
  • Recognizes patient distress and takes action as necessary.
  • Greets patients and ensures that the sign in process is completed. Informs patients of the approximate wait time and explains elongated waiting periods.
  • Verifies patient insurance eligibility via telephone, fax, or Internet, collects co-payments. Also corrects information in patient demographics and changes with insurance carriers.
  • Answers incoming calls and schedules appointments as needed.
  • Cleans counters, empties trash, and cleans waiting room and up front area.
  • When needed, refers patients to the billing department for assistance after researched by center.
  • Performs daily balancing (proofing / posting). Takes deposit to bank as needed.
  • Copies patient medical records and sends them out when requested.
  • Files charts-must be able to go up / down ladder, bend / lift overhead up to 20 lbs.
  • Assists in training new employees. Maintains compliance with training in Code of Conduct, timekeeping, Sexual Harassment, Work Place Violence, OSHA / HIPAA.
  • Completes PSR career development program within first year of employment.
  • Other duties as assigned.

Do You Have What It Takes?
A good candidate will bring with them:
  • High School diploma or equivalency
  • Customer service experience
  • Medical terminology knowledge
  • Computer skills
  • Willing to work 12 hour shifts and weekends
  • Willing to work at other centers as needed
  • Effective verbal and written communication skills
  • Ability to reflect our mission, vision, and values through actions and conduct.

An ideal candidate would also have:
  • Previous experience working in a patient services representative position.

Apply