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Patient Service Representative Jobs in Clover, SC

CaroMont Health

Patient Service Specialist

Bessemer City, NC · On-site

$14.50 - $20/hr

... representatives from the area hospitals and insurance providers. Must be able to handle a fast ... Requires understanding of and the ability to maintain strict patient confidentiality. EOE AA M/F ...

New

CaroMont Health

Patient Service Specialist

Gastonia, NC · On-site

$14.75 - $20.25/hr

... representatives from the area hospitals and insurance providers. Must be able to handle a fast ... Requires understanding of and the ability to maintain strict patient confidentiality. EOE AA M/F ...

CaroMont Health

Patient Service Specialist

Gastonia, NC · On-site

$14.75 - $20.25/hr

... representatives from the area hospitals and insurance providers. Must be able to handle a fast ... Requires understanding of and the ability to maintain strict patient confidentiality. EOE AA M/F ...

CaroMont Health

Patient Service Specialist

Gastonia, NC · On-site

$14.75 - $20.25/hr

... representatives from the area hospitals and insurance providers. Must be able to handle a fast ... Requires understanding of and the ability to maintain strict patient confidentiality. EOE AA M/F ...

CaroMont Health

Patient Service Specialist

Gastonia, NC · On-site

$14.75 - $20.25/hr

... representatives from the area hospitals and insurance providers. Must be able to handle a fast ... Requires understanding of and the ability to maintain strict patient confidentiality. EOE AA M/F ...

CaroMont Health

Patient Service Specialist

Gastonia, NC · On-site

$14.75 - $20.25/hr

... representatives from the area hospitals and insurance providers. Must be able to handle a fast ... Requires understanding of and the ability to maintain strict patient confidentiality. EOE AA M/F ...

CaroMont Health

Patient Service Specialist

Bessemer City, NC · On-site

$14.50 - $20/hr

... representatives from the area hospitals and insurance providers. Must be able to handle a fast ... Requires understanding of and the ability to maintain strict patient confidentiality. EOE AA M/F ...

CaroMont Health

Patient Service Specialist

Bessemer City, NC · On-site

$14.50 - $20/hr

... representatives from the area hospitals and insurance providers. Must be able to handle a fast ... Requires understanding of and the ability to maintain strict patient confidentiality. EOE AA M/F ...

CaroMont Health

Patient Service Specialist

Gastonia, NC · On-site

$14.75 - $20.25/hr

... representatives from the area hospitals and insurance providers. Must be able to handle a fast ... Requires understanding of and the ability to maintain strict patient confidentiality. EOE AA M/F ...

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All JobsPatient Service Representative JobsPatient Service Representative Jobs in Clover, SC

Patient Service Representative information

See Clover, SC salary details

$11

$16

$22

How much do patient service representative jobs pay per hour?

As of Aug 16, 2026, the average hourly pay for patient service representative in Clover, SC is $16.94, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $18.37 per hour, depending on experience, location, and employer.

What is a patient service representative?

Patient Service Representatives are healthcare professionals who serve as the first point of contact for patients in medical facilities. They handle administrative tasks such as scheduling appointments, verifying insurance, collecting patient information, and addressing inquiries. Their role is essential for ensuring efficient communication between patients and healthcare providers, as well as maintaining accurate records. They must possess strong customer service and organizational skills to provide a positive experience for patients.

What are the key skills and qualifications needed to thrive as a patient service representative?

To thrive as a Patient Service Representative, you need strong customer service skills, attention to detail, and familiarity with healthcare processes, often supported by a high school diploma or equivalent. Experience with electronic health record (EHR) systems, medical scheduling software, and insurance verification tools is typically required. Excellent communication, problem-solving abilities, and professionalism are standout soft skills in this position. These competencies ensure efficient patient flow, accurate information management, and a positive experience for both patients and healthcare staff.

What are some common challenges patient service representatives face when managing high patient volumes, and how can they effectively handle them?

Patient Service Representatives often encounter periods of high patient volume, especially during peak hours or flu season. Managing multiple phone calls, appointments, and walk-in patients simultaneously can be challenging. Effective organizational skills, prioritizing urgent requests, and maintaining clear, empathetic communication are key to handling these situations. Utilizing electronic health record systems and collaborating closely with clinical staff can also help streamline workflow and ensure patients are assisted efficiently.

What is the difference between Patient Service Representative vs Medical Secretary?

AspectPatient Service RepresentativeMedical Secretary
CredentialsHigh school diploma; some roles may require certificationHigh school diploma; medical office certification optional
Work EnvironmentFront desk in clinics, hospitals, healthcare officesMedical offices, hospitals, administrative departments
Employer & IndustryHealthcare providers, clinics, hospitalsMedical practices, hospitals, healthcare organizations
Primary ResponsibilitiesPatient check-in/out, scheduling, insurance verificationScheduling, correspondence, record management

Both roles involve administrative tasks in healthcare settings, but Patient Service Representatives focus more on patient interaction and front desk duties, while Medical Secretaries handle administrative and clerical tasks behind the scenes. Understanding these differences helps job seekers find the right fit in healthcare administration.

What cities near Clover, SC are hiring for Patient Service Representative jobs?

Cities near Clover, SC with the most Patient Service Representative job openings:

Patient Service Representative jobs near you
Infographic showing various Patient Service Representative job openings in Clover, SC as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $35,236 per year, or $16.9 per hour.

Patient Service Representative - Floater

SURGICAL SPECIALISTS OF CHARLOTTE

Charlotte, NC • On-site

$17 - $21.75/hr

Full-time

Re-posted 24 days ago

Job description

Join our team and help create an exceptional patient experience across our practice.

Surgical Specialists of Charlotte is seeking a dependable, service-oriented Patient Service Representative Floater to support front office operations across our locations as staffing needs arise. This role is ideal for someone who is adaptable, organized, and comfortable stepping into different office environments to help maintain a smooth, professional, and patient-centered experience.

As a Patient Service Representative Floater, you will serve as a key first point of contact for patients and visitors while helping to ensure continuity of operations wherever support is needed. This position requires flexibility, strong communication skills, and a willingness to travel to any of our practice locations to fill coverage gaps and support the needs of the organization. Travel to various practice locations is an essential function of this role and is expected to occur at least 50% of the time based on business and staffing needs.

What You Will Do
  • Greet patients and visitors in a warm, professional, and courteous manner
  • Answer and route incoming calls appropriately
  • Schedule appointments, including followup, recheck, and postoperative visits
  • Support patient registration by entering and updating demographic and insurance information accurately
  • Verify insurance eligibility, referrals, copayments, deductibles, and other patient financial responsibility prior to or at the time of service
  • Assist patients with electronic checkin and scan required documentation as needed
  • Collect copayments, balances, and other payments in accordance with practice policy
  • Enroll patients in the patient portal and provide support with front office technology when needed
  • Prepare and organize documentation to support daily office readiness
  • Process faxes, manage incoming documentation, and assist with general administrative front office tasks
  • Help maintain smooth front office workflow and provide operational support wherever coverage is needed
  • Travel to any Surgical Specialists of Charlotte location based on business needs and staffing gaps

    • What We Are Looking For

  • High school diploma or equivalent required
  • Two to three years of healthcare office experience preferred
  • Strong customer service and communication skills
  • Ability to work effectively in a fastpaced medical office environment
  • High attention to detail and accuracy
  • Comfort learning and navigating systems such as NextGen EPM and other front office technology
  • Flexibility, dependability, and willingness to work across multiple office locations within the greater Charlotte area as needed
    • Why This Role Matters

    This position plays an important part in ensuring our patients receive consistent, high-quality service across the practice. The Patient Service Representative Floater helps strengthen office coverage, support team continuity, and maintain a welcoming and efficient experience for patients at every location. This role is especially well suited for someone who enjoys variety, works well with different teams, and takes pride in stepping in where support is needed most.

    Our Core Values

    At Surgical Specialists of Charlotte, we are committed to a culture grounded in:

  • Trust
  • Respect
  • Integrity
  • Clear Communication
  • Collaboration

Apply