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Patient Service Representative Trainer Jobs (NOW HIRING)

Brownhealth

Patient Service Rep

Providence, RI · On-site

$18.13 - $29.90/hr

The Patient Service Representative oversees and verifies the financial processes associated with patient services provided in the Practice. The Patient Service Representative greets patients ...

York Hospital

Patient Service Representative

South Berwick, ME · On-site

$17.75 - $22.75/hr

Patient Service Representative At York Hospital, we are a team of providers, clinicians and staff members offering expertise within a hospital setting, our community sites, and physician practices ...

GLFHC

Patient Service Representative

Methuen, MA · On-site

$17.58/hr

The Patient Service Representative performs all functions necessary to make patients ready for the ... Training in a Medical or Administrative field * Computer knowledge * Excellent communication skills

GLFHC

Patient Service Representative

Lawrence, MA · On-site

$17.58/hr

The Patient Service Representative performs all functions necessary to make patients ready for the ... Training in a Medical or Administrative field * Computer knowledge * Excellent communication skills

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Patient Service Representative Trainer information

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How much do patient service representative trainer jobs pay per hour?

As of Sep 13, 2026, the average hourly pay for patient service representative trainer in the United States is $24.74, according to ZipRecruiter salary data. Most workers in this role earn between $18.75 and $26.44 per hour, depending on experience, location, and employer.

What is a patient service representative trainer?

A Patient Service Representative Trainer is a professional who is responsible for educating and mentoring new and existing patient service representatives within a healthcare setting. This role involves developing training materials, conducting instructional sessions, and ensuring that staff understand best practices for patient communication, data entry, scheduling, and office procedures. The trainer also evaluates the performance of trainees, provides feedback, and may update training programs to keep up with changes in healthcare regulations or technology. Their work is essential for maintaining high standards of patient service and ensuring efficient front-office operations.

What does a patient service representative trainer do?

A Patient Service Representative Trainer plays a key role in onboarding and mentoring new hires by providing structured training on clinic policies, electronic health record systems, patient communication, and compliance protocols. They often use a combination of classroom instruction, hands-on demonstrations, and ongoing feedback to ensure trainees are confident and proficient in their roles. This position also helps identify skill gaps and tailors training sessions to address specific needs, which fosters a supportive learning environment and promotes continuous professional growth within the team.

What are the key skills and qualifications needed to thrive as a patient service representative trainer?

To thrive as a Patient Service Representative Trainer, you need expertise in healthcare administration, patient service protocols, and training methodologies, often supported by experience as a Patient Service Representative and a background in healthcare or adult education. Familiarity with electronic health records (EHR) systems, scheduling software, and learning management systems is typically required. Strong communication, leadership, and mentoring skills help you effectively train and support staff. These abilities are essential for ensuring consistent, high-quality patient interactions and maintaining efficient front-office operations.

What is the difference between Patient Service Representative Trainer vs Patient Service Representative?

AspectPatient Service Representative TrainerPatient Service Representative
CredentialsHigh school diploma or equivalent; experience in training or healthcare customer serviceHigh school diploma or equivalent; customer service skills
Work EnvironmentTraining sessions, healthcare facilities, officesHealthcare offices, hospitals, clinics
Employer UsageHospitals, clinics, healthcare organizations that provide staff trainingHealthcare providers, hospitals, clinics, insurance companies
Primary FocusTraining and developing Patient Service RepresentativesAssisting patients, scheduling, billing, and customer service

The main difference is that a Patient Service Representative Trainer focuses on training and mentoring Patient Service Representatives, while a Patient Service Representative handles direct patient interactions and administrative tasks. The trainer role emphasizes education and skill development, whereas the representative role centers on patient support and service delivery.

How to become a patient service representative trainer?

To become a patient service representative trainer, individuals typically need experience as a patient service representative or in healthcare customer service, along with strong communication and training skills. Earning relevant certifications, such as healthcare customer service or medical office administration, can enhance qualifications. On-the-job training or formal training programs may be required to develop training techniques and healthcare industry knowledge.

What cities are hiring for Patient Service Representative Trainer jobs?

Cities with the most Patient Service Representative Trainer job openings:

What states have the most Patient Service Representative Trainer jobs?

States with the most job openings for Patient Service Representative Trainer jobs include:

What are popular job titles related to Patient Service Representative Trainer jobs?

For Patient Service Representative Trainer jobs, the most frequently searched job titles are:

Patient Service Representative Trainer jobs near you

PATIENT SERVICE REPRESENTATIVE

Mount Juliet, TN • On-site

Sport Ortho Urgent Care
Health Care and Social Assistance • 51 - 200 employees
Learn more about Sport Ortho Urgent Careexternal

$16.50 - $21/hr

Full-time

Medical, Dental, Vision, PTO

Re-posted 5 days ago

Job description

Patient Service Representative (PSR) – Mt. Juliet, TN 
Full-Time

Are you detail-oriented, customer-focused, and eager to grow with a dynamic orthopedic practice? We are looking for a Patient Service Representative (PSR) to join our team in Mt. Juliet.

About Us

Sport Ortho Urgent Care is an outpatient practice that is part of a comprehensive orthopedic model. We are committed to offering an innovative experience to patients by having an integrated approach with a team of providers, including Orthopedic Physician Assistants and Physical Therapists.

Core Focus

We do our individual and collective best to serve each other and our patients through conservative care in musculoskeletal health!

About the Role

As a Patient Service Representative, you will be the first point of contact for patients and play a vital role in ensuring their experience is welcoming, efficient, and supportive. You will work closely with providers and clinical staff to help patients navigate their care journey.

Responsibilities

  • Greet patients and provide excellent customer service at check-in and check-out
  • Collect and record accurate demographic and insurance information
  • Process insurance verifications, pre-authorizations, and referrals
  • Schedule patient appointments and follow-up visits
  • Collect patient responsibility payments, including copays, coinsurance, and prior balances
  • Answer phones and respond to patient inquiries in a professional manner
  • Support providers and staff with administrative needs for smooth clinic operations

Qualifications

  • 1+ year of experience in healthcare administration (required)
  • College degree preferred
  • Strong customer service and communication skills
  • Knowledge of medical practice procedures, terminology, and EMR systems (preferred)
  • Familiarity with insurance verification and pre-authorization procedures (preferred)
  • Team-oriented mindset with attention to detail

 

Benefits

  • Medical, Dental, and Vision Insurance
  • Health Savings Account (HSA)
  • Paid Time Off (PTO)

???? Apply today and join a team where your role truly makes an impact!