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Patient Service Representative Trainer Jobs (NOW HIRING)

Solis Mammography

Patient Service Representative

PA · On-site

$16.75 - $21.25/hr

Patient Service Representative Looking to elevate your career? Join us! Work Location: 700 West ... Participate in front office training to stay abreast of front office policy and procedures Why ...

Solis Mammography

Patient Service Representative

Cypress, TX · On-site

$15 - $19.25/hr

Patient Service Representative Looking to elevate your career? Join us! Work Location: 21216 ... Participate in front office training to stay abreast of front office policy and procedures Why ...

Solis Mammography

Patient Service Representative

Lansdale, PA · On-site

$17 - $21.50/hr

Patient Service Representative Looking to elevate your career? Join us! Work Location: 2701 Blair ... Participate in front office training to stay abreast of front office policy and procedures Why ...

Solis Mammography

Patient Service Representative

Ardmore, PA · On-site

$16.75 - $21.50/hr

Patient Service Representative Looking to elevate your career? Join us! Work Location: 163 West ... Participate in front office training to stay abreast of front office policy and procedures Why ...

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Patient Service Representative Trainer information

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How much do patient service representative trainer jobs pay per hour?

As of Sep 13, 2026, the average hourly pay for patient service representative trainer in the United States is $24.74, according to ZipRecruiter salary data. Most workers in this role earn between $18.75 and $26.44 per hour, depending on experience, location, and employer.

What is a patient service representative trainer?

A Patient Service Representative Trainer is a professional who is responsible for educating and mentoring new and existing patient service representatives within a healthcare setting. This role involves developing training materials, conducting instructional sessions, and ensuring that staff understand best practices for patient communication, data entry, scheduling, and office procedures. The trainer also evaluates the performance of trainees, provides feedback, and may update training programs to keep up with changes in healthcare regulations or technology. Their work is essential for maintaining high standards of patient service and ensuring efficient front-office operations.

What does a patient service representative trainer do?

A Patient Service Representative Trainer plays a key role in onboarding and mentoring new hires by providing structured training on clinic policies, electronic health record systems, patient communication, and compliance protocols. They often use a combination of classroom instruction, hands-on demonstrations, and ongoing feedback to ensure trainees are confident and proficient in their roles. This position also helps identify skill gaps and tailors training sessions to address specific needs, which fosters a supportive learning environment and promotes continuous professional growth within the team.

What are the key skills and qualifications needed to thrive as a patient service representative trainer?

To thrive as a Patient Service Representative Trainer, you need expertise in healthcare administration, patient service protocols, and training methodologies, often supported by experience as a Patient Service Representative and a background in healthcare or adult education. Familiarity with electronic health records (EHR) systems, scheduling software, and learning management systems is typically required. Strong communication, leadership, and mentoring skills help you effectively train and support staff. These abilities are essential for ensuring consistent, high-quality patient interactions and maintaining efficient front-office operations.

What is the difference between Patient Service Representative Trainer vs Patient Service Representative?

AspectPatient Service Representative TrainerPatient Service Representative
CredentialsHigh school diploma or equivalent; experience in training or healthcare customer serviceHigh school diploma or equivalent; customer service skills
Work EnvironmentTraining sessions, healthcare facilities, officesHealthcare offices, hospitals, clinics
Employer UsageHospitals, clinics, healthcare organizations that provide staff trainingHealthcare providers, hospitals, clinics, insurance companies
Primary FocusTraining and developing Patient Service RepresentativesAssisting patients, scheduling, billing, and customer service

The main difference is that a Patient Service Representative Trainer focuses on training and mentoring Patient Service Representatives, while a Patient Service Representative handles direct patient interactions and administrative tasks. The trainer role emphasizes education and skill development, whereas the representative role centers on patient support and service delivery.

How to become a patient service representative trainer?

To become a patient service representative trainer, individuals typically need experience as a patient service representative or in healthcare customer service, along with strong communication and training skills. Earning relevant certifications, such as healthcare customer service or medical office administration, can enhance qualifications. On-the-job training or formal training programs may be required to develop training techniques and healthcare industry knowledge.

What cities are hiring for Patient Service Representative Trainer jobs?

Cities with the most Patient Service Representative Trainer job openings:

What states have the most Patient Service Representative Trainer jobs?

States with the most job openings for Patient Service Representative Trainer jobs include:

What are popular job titles related to Patient Service Representative Trainer jobs?

For Patient Service Representative Trainer jobs, the most frequently searched job titles are:

Patient Service Representative Trainer jobs near you

Patient Service Representative

San Antonio, TX • On-site

University Health
See more jobs at University Healthexternal

$15.75 - $20/hr

Full-time

Re-posted 7 days ago

University Health System (San Antonio) rating

8.0

Company rating: 8.0 out of 10

Based on 64 frontline employees who took The Breakroom Quiz

Job description

POSITION SUMMARY/RESPONSIBILITIES

The Patient Service Representative is responsible to communicate calmly, effectively and professionally with patients and their families both verbally and in writing to resolve their questions. The Patient Service Representative will collect outstanding patient balances and establish payment plans

EDUCATION/EXPERIENCE

High School graduate or equivalent is required. A combined minimum of (3) years’ experience in hospital or physician billing, collections and/or auditing is preferred. Must have knowledge of Texas Medicaid, Medicare, Commercial insurance programs.  Must possess strong interpersonal and communications skills

What University Health System (San Antonio) employees say

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