ZipRecruiter

Log In

1

Patient Service Representative Trainer Jobs in Oregon

ZOLL LifeVest

Patient Service Representative

Coos Bay, OR · On-site

$16.50 - $21/hr

Patient Service Representative (PSR) Summary Description: ZOLL, manufacturer of the LifeVest ... Willing to pay for additional training and vendor credentials (i.e. DME/RepTrax), fees not paid by ...

Stcharles

Patient Service Representative

Bend, OR · On-site

$21.30 - $27.69/hr

Patient Service Representative 1 REPORTS TO POSITION: Clinic Supervisor/Manager DEPARTMENT: St. Charles Medical Group DATE LAST REVIEWED: January 2025 OUR VISION: Creating America's healthiest ...

Stcharles

Patient Service Representative

Redmond, OR · On-site

$21.30 - $27.69/hr

Patient Service Representative 1 REPORTS TO POSITION: Clinic Supervisor/Manager DEPARTMENT: St. Charles Medical Group DATE LAST REVIEWED: January 2025 OUR VISION: Creating America's healthiest ...

Stcharles

Patient Service Representative

Bend, OR · On-site

$20.88 - $27.14/hr

Patient Service Representative 1 REPORTS TO POSITION: Clinic Supervisor/Manager DEPARTMENT: St. Charles Medical Group DATE LAST REVIEWED: January 2025 OUR VISION: Creating America's healthiest ...

La Clinica

Patient Service Representative

Ashland, OR · On-site

$18 - $22.75/hr

Patient Service Representative Full Time | Hourly Build your career at La Clinica, where our inclusive culture and encouraging teams support you to be your best. Patient service representatives are ...

Stcharles

Patient Service Representative

Redmond, OR · On-site

$21.30 - $27.69/hr

Patient Service Representative 1 REPORTS TO POSITION: Clinic Supervisor/Manager DEPARTMENT: St. Charles Medical Group DATE LAST REVIEWED: January 2025 OUR VISION: Creating America's healthiest ...

Stcharles

Patient Service Representative

Bend, OR · On-site

$21.30 - $27.69/hr

Ambulatory Access Patient Service Representative REPORTS TO POSITION: Ambulatory Access Director or ... Supports the onboarding process of new caregivers to the same role, assisting with training and ...

next page

Showing results 1-20

All JobsPatient Service Representative Trainer JobsPatient Service Representative Trainer Jobs in Oregon

Patient Service Representative Trainer information

What is a patient service representative trainer?

A Patient Service Representative Trainer is a professional who is responsible for educating and mentoring new and existing patient service representatives within a healthcare setting. This role involves developing training materials, conducting instructional sessions, and ensuring that staff understand best practices for patient communication, data entry, scheduling, and office procedures. The trainer also evaluates the performance of trainees, provides feedback, and may update training programs to keep up with changes in healthcare regulations or technology. Their work is essential for maintaining high standards of patient service and ensuring efficient front-office operations.

What does a patient service representative trainer do?

A Patient Service Representative Trainer plays a key role in onboarding and mentoring new hires by providing structured training on clinic policies, electronic health record systems, patient communication, and compliance protocols. They often use a combination of classroom instruction, hands-on demonstrations, and ongoing feedback to ensure trainees are confident and proficient in their roles. This position also helps identify skill gaps and tailors training sessions to address specific needs, which fosters a supportive learning environment and promotes continuous professional growth within the team.

What are the key skills and qualifications needed to thrive as a patient service representative trainer?

To thrive as a Patient Service Representative Trainer, you need expertise in healthcare administration, patient service protocols, and training methodologies, often supported by experience as a Patient Service Representative and a background in healthcare or adult education. Familiarity with electronic health records (EHR) systems, scheduling software, and learning management systems is typically required. Strong communication, leadership, and mentoring skills help you effectively train and support staff. These abilities are essential for ensuring consistent, high-quality patient interactions and maintaining efficient front-office operations.

What is the difference between Patient Service Representative Trainer vs Patient Service Representative?

AspectPatient Service Representative TrainerPatient Service Representative
CredentialsHigh school diploma or equivalent; experience in training or healthcare customer serviceHigh school diploma or equivalent; customer service skills
Work EnvironmentTraining sessions, healthcare facilities, officesHealthcare offices, hospitals, clinics
Employer UsageHospitals, clinics, healthcare organizations that provide staff trainingHealthcare providers, hospitals, clinics, insurance companies
Primary FocusTraining and developing Patient Service RepresentativesAssisting patients, scheduling, billing, and customer service

The main difference is that a Patient Service Representative Trainer focuses on training and mentoring Patient Service Representatives, while a Patient Service Representative handles direct patient interactions and administrative tasks. The trainer role emphasizes education and skill development, whereas the representative role centers on patient support and service delivery.

How to become a patient service representative trainer?

To become a patient service representative trainer, individuals typically need experience as a patient service representative or in healthcare customer service, along with strong communication and training skills. Earning relevant certifications, such as healthcare customer service or medical office administration, can enhance qualifications. On-the-job training or formal training programs may be required to develop training techniques and healthcare industry knowledge.

What cities in Oregon are hiring for Patient Service Representative Trainer jobs?

Cities in Oregon with the most Patient Service Representative Trainer job openings:

Patient Service Representative Trainer jobs near you

Patient Service Representative

Springfield, OR • On-site

Community Care Partners
Health Care and Social Assistance • 1 - 5K employees
Learn more about Community Care Partnersexternal

$17.75 - $22.50/hr

Other

Posted 18 days ago

Job description

Patient Service Representative

Under general supervision, the Patient Service Representative is responsible for providing exceptional customer service, along with performing patient pre-admission, admission, transfer, and discharge activities. Individuals in this role collect and validate patient insurance information, identification, prepares registration forms, and collects fees as required to coordinate activities for patients to receive care.

Essential Functions and Responsibilities:

  • Ability to interact effectively, and in a supportive manner with persons of all backgrounds
  • Sustain excellent patient interactions using clear communication and problem-solving skills
  • Assess walk-in traffic for potential emergencies
  • Check-in patients at the front desk in perpetration for their appointment with a provider and scan all documents into the patient's chart
  • Assist patients with completion of pre-registration forms, ensuring all items are signed, and medical records are distributed
  • Informs patients of costs of care being provided. Collect all fees and apply to patients' chart
  • Collect and record copayments and outstanding balances, and balance cash drawer daily
  • Cover medical records and prior authorizations when needed
  • Communicate efficiently to back-office staff regarding needs of patients
  • Maintain confidentiality of sensitive patient information at all times
  • Answer the phone in a professional manner and follow procedures for routing calls
  • Ensure reception area and waiting rooms are clean. Regularly sanitize counters, surfaces, and reception area items
  • Perform other duties as assigned

Apply