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Patient Service Representative Behavioral Health Jobs

RadNet

Patient Service Representative

Lombard, IL · On-site

$23/hr

Demonstrates competency regarding the need to safeguard patient property and Patient Health ... Is responsive to the needs of others by exhibiting and maintaining professional behavior toward ...

RadNet

Patient Service Representative

Pomona, CA · On-site

$18 - $26/hr

Demonstrates competency regarding the need to safeguard patient property and Patient Health ... Is responsive to the needs of others by exhibiting and maintaining professional behavior toward ...

RadNet

Patient Service Representative

Nutley, NJ · On-site

$18 - $22/hr

Demonstrates competency regarding the need to safeguard patient property and Patient Health ... Is responsive to the needs of others by exhibiting and maintaining professional behavior toward ...

RadNet

Patient Service Representative

West Orange, NJ · On-site

$18 - $22/hr

Demonstrates competency regarding the need to safeguard patient property and Patient Health ... Is responsive to the needs of others by exhibiting and maintaining professional behavior toward ...

Brownhealth

Patient Service Rep

Cranston, RI · On-site

$18.13 - $29.90/hr

The Patient Service Representative reports to the Practice Manager. The Patient Service ... Brown University Health employees are expected to successfully role model the organization's values ...

DermCare Management

Patient Service Representative

Doral, FL · On-site

$16.25 - $20.50/hr

Patient Services Representative - Dermatology Practice We are looking for a friendly, professional ... Health insurance * Dental insurance * Vision insurance * Paid time off * Retirement plan * Health ...

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Patient Service Representative Behavioral Health information

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How much do patient service representative behavioral health jobs pay per hour?

As of Sep 12, 2026, the average hourly pay for patient service representative behavioral health in the United States is $19.75, according to ZipRecruiter salary data. Most workers in this role earn between $16.83 and $21.39 per hour, depending on experience, location, and employer.

What is the difference between Patient Service Representative Behavioral Health vs Medical Office Receptionist?

AspectPatient Service Representative Behavioral HealthMedical Office Receptionist
CredentialsHigh school diploma; certification may enhance prospectsHigh school diploma; certification optional
Work EnvironmentBehavioral health clinics, mental health facilitiesGeneral medical offices, clinics
Employer & IndustryBehavioral health providers, mental health organizationsHospitals, outpatient clinics, private practices
Primary ResponsibilitiesScheduling, patient check-in, insurance verification, emotional supportScheduling, patient check-in, administrative tasks

While both roles involve patient interaction and administrative duties, the Patient Service Representative Behavioral Health specializes in mental health settings, focusing on behavioral health patient needs, whereas the Medical Office Receptionist works across various medical specialties. Understanding these differences helps candidates choose the right career path in healthcare administration.

How do you become a patient service representative behavioral health?

To become a patient service representative in behavioral health, candidates typically need a high school diploma or equivalent and strong communication skills. Relevant experience in healthcare or customer service is beneficial, and some employers may require familiarity with electronic health records (EHR) systems. Certification is not usually mandatory but can enhance job prospects.

What are the duties of a patient service representative behavioral health?

A patient service representative in behavioral health manages patient intake, schedules appointments, verifies insurance, and maintains accurate records. They also provide administrative support, assist with patient inquiries, and ensure smooth communication between patients and healthcare providers, often using electronic health record systems. Strong communication and organizational skills are essential for this role.

What cities are hiring for Patient Service Representative Behavioral Health jobs?

Cities with the most Patient Service Representative Behavioral Health job openings:

What states have the most Patient Service Representative Behavioral Health jobs?

States with the most job openings for Patient Service Representative Behavioral Health jobs include:

What are popular job titles related to Patient Service Representative Behavioral Health jobs?

For Patient Service Representative Behavioral Health jobs, the most frequently searched job titles are:

Infographic showing various Patient Service Representative Behavioral Health job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $41,073 per year, or $19.7 per hour.

Patient Service Rep

Central Falls, RI • On-site

Brown University Health
Hospitals
Learn more about Brown University Healthexternal

$18.13 - $29.90/hr

Other

Posted 17 days ago

Brown University Health rating

6.7

Company rating: 6.7 out of 10

Based on 95 frontline employees who took The Breakroom Quiz

Job description

SUMMARY:
The Patient Service Representative reports to the Practice Manager. The Patient Service Representative oversees and verifies the financial processes associated with patient services provided in the Practice. The Patient Service Representative greets patients, performs registration check-in functions, answers phones, schedules patient appointments, obtains referrals and authorizations, processes forms, and performs discharge process.
Brown University Health employees are expected to successfully role model the organization's values of Compassion, Accountability, Respect, and Excellence as these values guide our everyday actions with patients, customers and one another.
In addition to our values, all employees are expected to demonstrate the core Success Factors which tell us how we work together and how we get things done. The core Success Factors include:
Instill Trust and Value Differences
Patient and Community Focus and Collaborate
RESPONSIBILITIES:
Oversees patient financial process to ensure patient payments (co-payments, deductibles, self pay) are obtained at time of service and are properly processed.Verifies that all necessary information is complete and accurate; demographics, referrals, authorizations, billing codes, diagnoses information, etc. Completes end of day batch, including reconciliation of arrived patient schedule and time of service payments within established time frame.Provides clerical support for the practice. Orients and serves as a resource to new employees regarding department policies and procedures.Maintains quality, safety, environmental and infection control in accordance with established department policies, procedures, and objectives.Protects and preserves the patient's right to privacy and confidentiality.Travel to satellite offices to perform duties may be required.Performs other related duties as required.
MINIMUM QUALIFICATIONS:
BASIC KNOWLEDGE:Knowledge normally acquired through completion of two year Medical Office Management/Medical Secretary program or equivalent experience in a physician's medical office practice.Demonstrated knowledge and skills necessary to provide care to patients throughout the life span, with consideration of aging processes, human development stages, and cultural patterns in each step of the care process.EXPERIENCE:Two years experience in a physician's medical office practice. Proficient in English language and computer appointment scheduling skills;. Familiarity with medical office procedures and medical terminology. Excellent interpersonal and communication skills.WORK ENVIRONMENT AND PHYSICAL REQUIREMENTS:Healthcare environment such as physicians' medical office practice and ancillary healthcare enterprises. Works with medical office equipment and has direct patient contact. Any potential hazards are minimized by adherence to established safety procedures and precautions including use safety equipment and protective clothing.Walks and stands intermittently throughout the day. May be exposed to electrical and energy hazards. May lift and position patients, and lift supplies up to 50 poundsSUPERVISORY RESPONSIBILITY: None.
Pay Range:
$18.13-$29.90
EEO Statement:
Brown University Health is committed to providing equal employment opportunities and maintaining a work environment free from all forms of unlawful discrimination and harassment.
Location:
Central Falls-1000 Broad Street - 1000 Broad Street Central Falls, Rhode Island 02863
Work Type:
Monday 8:15-4:30, Tuesday 9:30-6, Wednesday 10-6, Thursday 10:30-6:30 and Friday 7:30-5:15. Float positions between three clinics, Central Falls, Lincoln and Collyer Street clinic in Providence
Work Shift:
Day
Daily Hours:
8 hours
Driving Required:
No

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