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Patient Service Rep Ii Jobs (NOW HIRING)

Covenant Health

PATIENT SERVICE REP II

Knoxville, TN · On-site

$15 - $19.25/hr

Overview Patient Service Representative, Float Pool Full Time, 80 Hours Per Pay Period, Day Shift Covenant Medical Group Overview: Covenant Medical Group is the employed and managed medical practice ...

Covenant Health

PATIENT SERVICE REP II

Knoxville, TN

$15 - $19.25/hr

Patient Service Representative, East Tn Cardiovascular Surgery Group Full Time, 80 Hours Per Pay Period, Day Shift Covenant Medical Group Overview: Covenant Medical Group is the employed and managed ...

Covenant Health

PATIENT SERVICE REP II

Knoxville, TN

$15 - $19.25/hr

Patient Service Representative, Cardiology Associates of East Tennessee Full Time, 80 Hours Per Pay Period, Day Shift Covenant Medical Group Overview: Covenant Medical Group is the employed and ...

Covenant Health

PATIENT SERVICE REP II

Louisville, TN

$16 - $20.50/hr

Patient Service Representative, Pellissippi Primary Care Full Time, 80 Hours Per Pay Period, Day Shift M-F 8am-4:30pm Covenant Medical Group Overview: Covenant Medical Group is the employed and ...

Covenant Health

PATIENT SERVICE REP II

Knoxville, TN · On-site

$15 - $19.25/hr

Overview Patient Service Representative, East Tn Cardiovascular Surgery Group Full Time, 80 Hours Per Pay Period, Day Shift Covenant Medical Group Overview: Covenant Medical Group is the employed and ...

Covenant Health

PATIENT SERVICE REP II

Lenoir City, TN · On-site

$15.50 - $19.75/hr

Overview Patient Service Representative, Fort Loudoun Gastro Full Time, 80 Hours Per Pay Period, Day Shift Covenant Medical Group Overview: Covenant Medical Group is the employed and managed medical ...

Covenant Health

PATIENT SERVICE REP II

Knoxville, TN

$15 - $19.25/hr

Patient Service Representative, Cardiology Associates of East Tennessee Full Time, 80 Hours Per Pay Period, Day Shift Covenant Medical Group Overview: Covenant Medical Group is the employed and ...

Covenant Health

PATIENT SERVICE REP II

Knoxville, TN · On-site

$15 - $19.25/hr

Overview Patient Service Representative, Float Pool - Anderson County PRN/OCC, Variable Hours, Day Shift Covenant Medical Group Overview: Covenant Medical Group is the employed and managed medical ...

Covenant Health

PATIENT SERVICE REP II

Knoxville, TN

$15 - $19.25/hr

Patient Service Representative, Internal Medical West Full Time, 80 Hours Per Pay Period, Day Shift Covenant Medical Group Overview: Covenant Medical Group is the employed and managed medical ...

Covenant Health

PATIENT SERVICE REP II

Louisville, TN · On-site

$16 - $20.50/hr

Overview Patient Service Representative, Pellissippi Primary Care Full Time, 80 Hours Per Pay Period, Day Shift M-F 8am-4:30pm Covenant Medical Group Overview: Covenant Medical Group is the employed ...

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All JobsPatient Service Rep Ii Jobs

Patient Service Rep Ii information

See salary details

$13

$19

$26

How much do patient service rep ii jobs pay per hour?

As of Jun 9, 2026, the average hourly pay for patient service rep ii in the United States is $19.75, according to ZipRecruiter salary data. Most workers in this role earn between $16.83 and $21.39 per hour, depending on experience, location, and employer.

What jobs make $3,000 a month without a degree?

A Patient Service Representative II typically earns less than $3,000 per month, but some entry-level healthcare or administrative roles in medical offices or clinics can reach or exceed this income without requiring a degree, especially with experience or certifications. Other high-paying jobs without a degree include sales positions, certain skilled trades, or roles in transportation and logistics, which may offer $3,000 or more monthly depending on location and hours worked.

What is the difference between Patient Service Rep Ii vs Patient Service Rep I?

AspectPatient Service Rep IPatient Service Rep II
CredentialsHigh school diploma; some roles may require certificationHigh school diploma; often similar certifications as Rep I
Work EnvironmentMedical offices, clinics, hospitalsSame as Rep I, with increased responsibilities
Job ResponsibilitiesBasic patient check-in, appointment schedulingMore complex scheduling, insurance verification, patient follow-up

Patient Service Rep II typically handles more complex tasks and may require more experience, but both roles share similar credentials and work environments. The Rep II position often involves additional responsibilities, reflecting a higher level of expertise within the same industry.

More about Patient Service Rep Ii jobs
What cities are hiring for Patient Service Rep Ii jobs? Cities with the most Patient Service Rep Ii job openings:
What states have the most Patient Service Rep Ii jobs? States with the most job openings for Patient Service Rep Ii jobs include:
What job categories do people searching Patient Service Rep Ii jobs look for? The top searched job categories for Patient Service Rep Ii jobs are:
Patient Service Rep Ii jobs near you
Infographic showing various Patient Service Rep Ii job openings in the United States as of June 2026, with employment types broken down into 75% Full Time, and 25% Part Time. Highlights an 100% In-person job distribution, with an average salary of $41,073 per year, or $19.7 per hour.

PATIENT SERVICE REP II

Covenant Health

Knoxville, TN • On-site

$15 - $19.25/hr

Full-time

Posted 19 days ago

Job description

Overview
Patient Service Representative, Float Pool
Full Time, 80 Hours Per Pay Period, Day Shift
Covenant Medical Group Overview:
Covenant Medical Group is the employed and managed medical practice organization of Covenant Health, providing comprehensive care across East Tennessee. With more than 300 physicians and advanced practice providers in 20 communities, our team delivers expertise across a broad spectrum of specialties from primary care and walk-in clinics to preventive medicine and advanced surgical and subspecialty services. We are committed to offering coordinated, patient-centered care that spans the continuum of health needs, ensuring access to exceptional providers close to home.
Position Summary:
Provides administrative coverage for the patient service functions related to the check-out operations of the physician practice. Collects and processes encounter form data. Collects and totals outstanding balances and payments for services rendered. Balances work and computer at end of day.
Responsibilities
  • Maintains established departmental policies and procedures, objectives, quality assurance program, and safety standards.
  • May answer telephone calls and route accordingly.
  • Receives and records changes in patient information.
  • Demonstrates familiarity with insurance procedures; demonstrates knowledge of which plan the provider(s) participate.
  • Ensures procedures and corresponding diagnosis are properly recorded on the fee slip for charge entry.
  • Responsible for scheduling appointments for return visits and end of day procedures and balancing.
  • Compiles data for the billing personnel.
  • Attends meetings as required and participates on committees as directed.
  • Collaborates with the patient, physician, and other care team members as part of a team based approach to overall patient care.
  • Follows policies, procedures, and safety standards. Completes required education assignments annually. Works toward achieving goals and objectives, and participates in quality improvement initiatives as requested.
  • Performs other duties as assigned.

Qualifications
Minimum Education:
None specified; will accept any combination of formal education and/or prior work experience sufficient to demonstrate possession of the knowledge, skill, and ability needed to perform the essential tasks of the job, typically such as would be equivalent to a high school diploma or GED. Preference may be given to individuals possessing a HS diploma or GED.
Minimum Experience:
One (1) year experience in medical office setting with working knowledge of clinic appointment scheduling, collection, and experience in ICD-9/10 and CPT-4 coding (charge entry) required OR minimum three (3) years of total customer facing/customer service experience required.
Licensure Requirement:
None

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