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Patient Service Rep Ii Jobs (NOW HIRING)

Covenant Health

PATIENT SERVICE REP II

Oak Ridge, TN

$15.25 - $19.25/hr

Patient Service Representative, Family Clinic of Oak Ridge Full Time, 80 Hours Per Pay Period, Day ... PSR II position to help in front office and other areas. apply@covhlth.com * Maintains established ...

Covenant Health

PATIENT SERVICE REP II

Knoxville, TN

$15 - $19.25/hr

Patient Service Representative, Cardiology Associates of East Tennessee Full Time, 80 Hours Per Pay Period, Day Shift Covenant Medical Group Overview: Covenant Medical Group is the employed and ...

Covenant Health

PATIENT SERVICE REP II

Maryville, TN · On-site

$14.50 - $18.25/hr

Overview Patient Service Representative, Urgent Care- Maryville South Full Time, 72 Hours Per Pay Period, Day Shift Covenant Medical Group Overview: Covenant Medical Group is the employed and managed ...

Covenant Health

PATIENT SERVICE REP II

Fairfield Glade, TN

$15.75 - $20/hr

Patient Service Representative, Parkway Cardiology Full Time, 80 Hours Per Pay Period, Day Shift Covenant Medical Group Overview: Covenant Medical Group is the employed and managed medical practice ...

Covenant Health

PATIENT SERVICE REP II

Lenoir City, TN

$15.50 - $19.75/hr

Patient Service Representative Full Time, 80 Hours Per Pay Period, Day Shift Covenant Medical Group Overview: Covenant Medical Group is the employed and managed medical practice organization of ...

Covenant Health

PATIENT SERVICE REP II

Clinton, TN

$14.25 - $18.25/hr

Patient Service Representative Full Time, 80 Hours Per Pay Period, Day Shift Covenant Medical Group Overview: Covenant Medical Group is the employed and managed medical practice organization of ...

Covenant Health

PATIENT SERVICE REP II

Crossville, TN · On-site

$14.25 - $18/hr

Patient Service Representative Full Time, 80 Hours Per Pay Period, Day Shift Covenant Medical Group Overview: Covenant Medical Group is the employed and managed medical practice organization of ...

Covenant Health

PATIENT SERVICE REP II

Fairfield Glade, TN · On-site

$15.75 - $20/hr

Overview Patient Service Representative, Parkway Cardiology Full Time, 80 Hours Per Pay Period, Day Shift Covenant Medical Group Overview: Covenant Medical Group is the employed and managed medical ...

Axia Women's Health

Patient Service Rep II

Voorhees, NJ · On-site

$18 - $21/hr

The Patient Service Representative plays a vital role in delivering seamless and positive experiences for all patients at Axia Women's Health. Serving as both the initial and final point of contact ...

Covenant Health

PATIENT SERVICE REP II

Knoxville, TN · On-site

$16.75 - $21.25/hr

Patient Service Representative, Covenant Health Diagnostic Centers PRN/OCC, Variable Hours per pay period Covenant Medical Group Overview: Covenant Medical Group is the employed and managed medical ...

Covenant Health

PATIENT SERVICE REP II

Knoxville, TN

$15 - $19.25/hr

Patient Service Representative, Float Pool - Anderson County PRN/OCC, Variable Hours, Day Shift Covenant Medical Group Overview: Covenant Medical Group is the employed and managed medical practice ...

Covenant Health

PATIENT SERVICE REP II

Maryville, TN

$14.50 - $18.25/hr

Patient Service Representative, Urgent Care- Maryville South Full Time, 72 Hours Per Pay Period, Day Shift Covenant Medical Group Overview: Covenant Medical Group is the employed and managed medical ...

Covenant Health

PATIENT SERVICE REP II

Knoxville, TN · On-site

$15 - $19.25/hr

Patient Service Representative Full Time, 80 Hours Per Pay Period, Day Shift Covenant Medical Group Overview: Covenant Medical Group is the employed and managed medical practice organization of ...

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All JobsPatient Service Rep Ii Jobs

Patient Service Rep Ii information

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$26

How much do patient service rep ii jobs pay per hour?

As of Jul 13, 2026, the average hourly pay for patient service rep ii in the United States is $19.75, according to ZipRecruiter salary data. Most workers in this role earn between $16.83 and $21.39 per hour, depending on experience, location, and employer.

What is the most chill healthcare job?

A Patient Service Representative II typically works in a healthcare setting handling patient inquiries, scheduling, and administrative tasks. The role often involves regular hours, minimal physical demands, and a calm environment, making it relatively low-stress compared to clinical positions. Strong communication skills and attention to detail are important for success in this role.

How do I become a patient service rep?

To become a patient service representative, candidates typically need a high school diploma or equivalent and strong communication and organizational skills. Relevant experience in customer service or healthcare settings can be beneficial, and some employers may require certification in medical office procedures or patient communication. On-the-job training is common, and familiarity with electronic health records (EHR) systems is often preferred.

What is the difference between Patient Service Rep Ii vs Patient Service Rep I?

AspectPatient Service Rep IPatient Service Rep II
CredentialsHigh school diploma; some roles may require certificationHigh school diploma; often similar certifications as Rep I
Work EnvironmentMedical offices, clinics, hospitalsSame as Rep I, with increased responsibilities
Job ResponsibilitiesBasic patient check-in, appointment schedulingMore complex scheduling, insurance verification, patient follow-up

Patient Service Rep II typically handles more complex tasks and may require more experience, but both roles share similar credentials and work environments. The Rep II position often involves additional responsibilities, reflecting a higher level of expertise within the same industry.

How to get started in a PSR career?

To start a Patient Service Representative II career, candidates typically need a high school diploma or equivalent and strong communication skills. Relevant experience in customer service or healthcare settings can be beneficial, and familiarity with electronic health records (EHR) systems is often preferred. Entry-level positions may require certification or training provided by the employer.

Is being a MOA a good entry-level job?

A Medical Office Assistant (MOA) role is often considered an entry-level position in healthcare, providing foundational experience in administrative tasks, patient communication, and medical record management. It can serve as a stepping stone to more advanced healthcare roles, but may require certification or training depending on the employer. The job typically involves working in a clinical or medical office environment with standard office hours.
More about Patient Service Rep Ii jobs
What cities are hiring for Patient Service Rep Ii jobs? Cities with the most Patient Service Rep Ii job openings:
What states have the most Patient Service Rep Ii jobs? States with the most job openings for Patient Service Rep Ii jobs include:
What job categories do people searching Patient Service Rep Ii jobs look for? The top searched job categories for Patient Service Rep Ii jobs are:
Patient Service Rep Ii jobs near you
Infographic showing various Patient Service Rep Ii job openings in the United States as of July 2026, with employment types broken down into 1% As Needed, 82% Full Time, 14% Part Time, 1% Temporary, and 2% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $41,073 per year, or $19.7 per hour.
PATIENT SERVICE REP II

PATIENT SERVICE REP II

Covenant Health

Oak Ridge, TN

$15.25 - $19.25/hr

Full-time

Re-posted 4 days ago

Job description

Patient Service Representative, Family Clinic of Oak Ridge

Full Time, 80 Hours Per Pay Period, Day Shift

Monday - Friday
Work times can vary from 7am-6pm

Covenant Medical Group Overview: 

Covenant Medical Group is the employed and managed medical practice organization of Covenant Health, providing comprehensive care across East Tennessee. With more than 300 physicians and advanced practice providers in 20 communities, our team delivers expertise across a broad spectrum of specialties from primary care and walk-in clinics to preventive medicine and advanced surgical and subspecialty services. We are committed to offering coordinated, patient-centered care that spans the continuum of health needs, ensuring access to exceptional providers close to home. 

Position Summary:

Provides administrative coverage for the patient service functions related to the check-out operations of the physician practice. Collects and processes encounter form data. Collects and totals outstanding balances and payments for services rendered. Balances work and computer at end of day. PSR II position to help in front office and other areas. 

apply@covhlth.com


  • Maintains established departmental policies and procedures, objectives, quality assurance program, and safety standards.
  • May answer telephone calls and route accordingly.
  • Receives and records changes in patient information.
  • Demonstrates familiarity with insurance procedures; demonstrates knowledge of which plan the provider(s) participate.
  • Ensures procedures and corresponding diagnosis are properly recorded on the fee slip for charge entry.
  • Responsible for scheduling appointments for return visits and end of day procedures and balancing.
  • Compiles data for the billing personnel.
  • Attends meetings as required and participates on committees as directed.
  • Collaborates with the patient, physician, and other care team members as part of a team based approach to overall patient care.
  • Follows policies, procedures, and safety standards. Completes required education assignments annually. Works toward achieving goals and objectives, and participates in quality improvement initiatives as requested.
  • Performs other duties as assigned.

Minimum Education:           

None specified; will accept any combination of formal education and/or prior work experience sufficient to demonstrate possession of the knowledge, skill, and ability needed to perform the essential tasks of the job, typically such as would be equivalent to a high school diploma or GED. Preference may be given to individuals possessing a HS diploma or GED.

Minimum Experience:         

One (1) year experience in medical office setting with working knowledge of clinic appointment scheduling, collection, and experience in ICD-9/10 and CPT-4 coding (charge entry) required OR minimum three (3) years of total customer facing/customer service experience required.

Licensure Requirement:      

None

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