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Patient Service Coordinator Jobs in Reston, VA (NOW HIRING)

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How much do patient service coordinator jobs pay per hour?

As of Aug 16, 2026, the average hourly pay for patient service coordinator in Reston, VA is $21.82, according to ZipRecruiter salary data. Most workers in this role earn between $18.03 and $25.00 per hour, depending on experience, location, and employer.

What is the difference between Patient Service Coordinator vs Medical Receptionist?

AspectPatient Service CoordinatorMedical Receptionist
CredentialsHigh school diploma; some roles may require certification in healthcare administrationHigh school diploma or equivalent
Work EnvironmentClinics, hospitals, healthcare officesFront desk of medical offices, clinics
Employer & Industry UsageHealthcare providers, hospitals, clinicsMedical offices, outpatient clinics
Primary ResponsibilitiesPatient scheduling, insurance verification, patient communicationGreeting patients, scheduling appointments, data entry

While both roles involve front-office tasks in healthcare settings, the Patient Service Coordinator typically handles more complex patient interactions, insurance processes, and coordination, whereas the Medical Receptionist focuses on greeting patients and basic administrative duties. The Patient Service Coordinator often requires additional healthcare knowledge and may have more responsibilities related to patient care coordination.

What is a patient service coordinator?

A Patient Service Coordinator is a healthcare professional who serves as the main point of contact between patients and a medical facility. They are responsible for scheduling appointments, managing patient records, answering questions, and ensuring that patients have a smooth experience during their visit. Patient Service Coordinators also help with insurance verification and billing information, making sure all administrative tasks are completed efficiently. Their role is essential in maintaining effective communication between patients, medical staff, and other departments within the facility.

What are the key skills and qualifications needed to thrive as a patient service coordinator, and why are they important?

To thrive as a Patient Service Coordinator, you need strong organizational skills, knowledge of healthcare processes, and typically a high school diploma or associate degree in a related field. Familiarity with electronic health record (EHR) systems, scheduling software, and medical billing tools is often required. Excellent interpersonal skills, attention to detail, and the ability to multitask help you stand out in this role. These skills and qualities are crucial for ensuring efficient patient flow, accurate information management, and a positive experience for patients in healthcare settings.

How does a patient service coordinator collaborate with medical and administrative staff to streamline patient care?

Patient Service Coordinators act as the central point of contact between patients, healthcare providers, and administrative teams. They coordinate appointment scheduling, manage patient records, and facilitate communication among nurses, doctors, and billing specialists to ensure a smooth patient experience. Regular collaboration involves attending team meetings, relaying patient concerns, and clarifying care plans, which helps prevent misunderstandings and delays. This teamwork-oriented environment requires strong organizational and interpersonal skills to balance multiple priorities and maintain high-quality patient service.

What are the most commonly searched types of Patient Service jobs in Reston, VA?

The most popular types of Patient Service jobs in Reston, VA are:

What are popular job titles related to Patient Service Coordinator jobs in Reston, VA?

For Patient Service Coordinator jobs in Reston, VA, the most frequently searched job titles are:

What job categories do people searching Patient Service Coordinator jobs in Reston, VA look for?

The top searched job categories for Patient Service Coordinator jobs in Reston, VA are:

What cities near Reston, VA are hiring for Patient Service Coordinator jobs?

Cities near Reston, VA with the most Patient Service Coordinator job openings:

Patient Service Coordinator jobs near you
Infographic showing various Patient Service Coordinator job openings in Reston, VA as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 20% Part Time, and 2% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $45,381 per year, or $21.8 per hour.

Patient Service Coordinator - Physical Therapy

Ortho Bethesda

Bethesda, MD • On-site

Other

Medical, Dental, Retirement, PTO

Re-posted 4 days ago

Job description

Patient Service Coordinator

Aligned Orthopedic Partner is a well-respected private orthopedic team comprised of highly trained, board-certified orthopedic surgeons devoted to delivering patients with the highest orthopedic care possible. Our commitment to finding the best solutions for individual needs sets us apart from the competition. We take pride in providing exceptional care while remaining friendly, courteous, and efficient. Aligned Orthopedic and Sports Therapy is recruiting for an experienced Patient Service Coordinator.

What you will do:

  • Receives and directs incoming telephone calls politely
  • Accurately documents messages and forwards to therapists and personnel in a timely manner
  • Checks designated voicemail boxes on a regular basis and ensures timely follow-up on all calls
  • Appropriately schedules patient appointments; obtains complete and accurate medical, demographic and insurance information, and informs patients of Practice Financial Policy; directs calls to Therapy Billing as appropriate for questions regarding insurance issues
  • Scheduling Post Op Hand Surgery Patients with our Hand Therapists
  • Explains insurance benefits to patients
  • Manages cancellation list, filling open slots wherever possible
  • Ensures that patients sign in
  • Ensures patients present with required referrals
  • Generates new patients flowsheets and paperwork
  • Ensures new patients complete appropriate forms and sign consent and financial agreement prior to visit with provider; ensures all required forms are placed in the appropriate order in the medical record
  • Accurately and efficiently enters patient information into computer program; registers new patients and updates established patient information with demographic and/or insurance changes
  • Notifies therapist or aide of patient readiness in a timely manner; seeks assistance when appropriate to maintain optimal patient flow
  • Updates printed schedule with add-on or cancelled appointments and promptly notifies the billing of any new patients added on
  • Collects co-pay, deductible, coinsurance, today's visit charges, past due visit charges, DME payments; documents payments in computer system and control log; provides receipt to patient; reconciles control sheet with computer system
  • Forwards all cash and checks to the Practice Administrator for preparation of deposit slip
  • Schedules follow up appointments as necessary
  • Performs tasks associated with the "opening & closing" of the office (including the straightening of the waiting room)
  • Coordinates administrative supply orders
  • Manages the rescheduling of patients when a therapist has a change in schedule
  • Performs basic administrative tasks including scanning and faxing documentation

We'd love to hear from you if you:

  • High School Graduate
  • Excellent written and verbal communication skills
  • Able to multi-task and capable of remaining calm in a stressful situation
  • Able to use a multi-line telephone system and the billing computer program
  • Demonstrates keyboard proficiency
  • Demonstrates working knowledge of medical terminology

What we offer:

We strive to enrich the lives of our team and offer a variety of health and wellness benefits including medical and dental benefits, employer-paid short-term and long-term disability coverage, a matching 401K program, generous paid time off, and an environment that celebrates continuous learning and development.

Equal Opportunity Employer

Aligned Orthopedic Partners is an equal-opportunity employer. We promote diversity of thought, culture, and background. We celebrate what makes us different and are committed to building a team that represents a variety of experiences. All employment is decided on the basis of qualifications, merit, and business need.

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