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Patient Service Associate Jobs in Columbus, GA (NOW HIRING)

... associate degree or equivalent. LICENSURE Current and unrestricted licensure or registration as ... Provides patient services in a non-judgmental, non-discriminatory manner that considers cultural ...

By guiding clinical practice, coordinating patient services, conducting quality assurance reviews ... Associate benefits are designed to encourage personal wellness and smart healthcare decisions for ...

By guiding clinical practice, coordinating patient services, conducting quality assurance reviews ... Associate benefits are designed to encourage personal wellness and smart healthcare decisions for ...

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Patient Service Associate information

See Columbus, GA salary details

$11

$16

$22

How much do patient service associate jobs pay per hour?

As of Aug 14, 2026, the average hourly pay for patient service associate in Columbus, GA is $16.97, according to ZipRecruiter salary data. Most workers in this role earn between $14.62 and $18.51 per hour, depending on experience, location, and employer.

What is a patient service associate?

Patient Service Associates are healthcare professionals who serve as the first point of contact for patients in medical facilities. They handle administrative tasks such as scheduling appointments, maintaining patient records, verifying insurance information, and assisting with patient check-in and check-out procedures. Their role is essential for ensuring a smooth and efficient patient experience and supporting the overall operations of clinics, hospitals, or medical offices.

What are some common challenges patient service associates face and how can they effectively handle them?

Patient Service Associates often encounter high patient volumes and must balance multiple administrative tasks while maintaining excellent customer service. Managing stressed or anxious patients and navigating scheduling conflicts are common challenges. Effective communication, strong organizational skills, and remaining calm under pressure are key to success. Many employers provide training and mentorship to help Patient Service Associates develop these skills and adapt to the fast-paced healthcare environment.

What are the duties of a patient service associate?

A patient service associate is responsible for greeting patients, scheduling appointments, verifying insurance information, updating medical records, and assisting with patient check-in and check-out. They often use electronic health record (EHR) systems and must maintain confidentiality and accuracy in their work. Strong communication and organizational skills are essential for this role.

What is the difference between Patient Service Associate vs Medical Receptionist?

AspectPatient Service AssociateMedical Receptionist
CredentialsHigh school diploma; some roles may require certification in healthcare customer serviceHigh school diploma; often no formal certification required
Work EnvironmentHospitals, clinics, outpatient facilitiesDoctor's offices, clinics, outpatient centers
Job ResponsibilitiesPatient check-in, scheduling, insurance verification, patient communicationScheduling appointments, answering phones, greeting patients, managing records

The Patient Service Associate and Medical Receptionist roles share similar duties like patient interaction and administrative tasks. However, Patient Service Associates often have more responsibilities related to insurance and patient flow in healthcare settings, while Medical Receptionists focus more on appointment scheduling and front desk duties. Both roles are essential for smooth healthcare operations and are commonly searched for by those interested in healthcare administrative careers.

What are the key skills and qualifications needed to thrive as a patient service associate, and why are they important?

To thrive as a Patient Service Associate, you need strong customer service abilities, attention to detail, and familiarity with healthcare procedures, usually supported by a high school diploma or equivalent. Competence in using electronic health record (EHR) systems, scheduling software, and basic office applications is typically required. Excellent communication, empathy, and problem-solving skills help you effectively support patients and collaborate with medical teams. These competencies ensure efficient clinic operations, positive patient experiences, and accurate management of sensitive health information.
More about Patient Service Associate jobs

What are the most commonly searched types of Patient Service jobs in Columbus, GA?

The most popular types of Patient Service jobs in Columbus, GA are:

What cities near Columbus, GA are hiring for Patient Service Associate jobs?

Cities near Columbus, GA with the most Patient Service Associate job openings:

Infographic showing various Patient Service Associate job openings in Columbus, GA as of August 2026, with employment types broken down into 1% As Needed, 71% Full Time, 25% Part Time, 1% Temporary, and 2% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $35,292 per year, or $17 per hour.

Full-Time Rehabilitation Physical Therapist Assistant in Columbus, GA

Active Therapy Associates

Columbus, GA

$50K - $65K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 2 days ago

New


Job description

Position Overview

Active Therapy Associates is seeking a passionate and dedicated Physical Therapist Assistant (PTA) to join our team in Columbus, Georgia. This full-time role is an essential position within our rehabilitation clinic, where you will contribute significantly to the treatment and recovery of a diverse patient population. Your expertise will support patients on their journey to regaining mobility, strength, and overall quality of life.

About the Organization

Active Therapy Associates is a leading provider of comprehensive rehabilitation services in Columbus, GA. We are committed to excellence in patient care, focusing on individualized treatment plans that meet the specific needs of our clients. Our facility is equipped with state-of-the-art technology and skilled professionals who specialize in various therapeutic areas, including Orthopedic Rehabilitation, Neurological Rehabilitation, Geriatric Rehabilitation, Pediatric Rehabilitation, Sports Rehabilitation, and Post-Surgical Rehabilitation.

Work Environment

Our facility is located within a hospital setting, providing a collaborative environment where multiple healthcare disciplines converge to optimize patient care. As a Physical Therapist Assistant, you will work onsite with a supportive team of therapists and other healthcare professionals. The typical work schedule is Monday to Friday, from 8:00 AM to 5:00 PM, with occasional flexibility required to accommodate patient needs or clinic operations.

Key Responsibilities
  • Assist the Physical Therapist in developing and executing personalized treatment plans aimed at enhancing patients' mobility and functional capabilities.
  • Support patients through therapeutic exercises, stretches, and activities, ensuring they understand and correctly perform these tasks for maximum benefit.
  • Educate patients on body mechanics and home exercise programs to empower their recovery process and prevent future injuries.
  • Administer treatment modalities, including electrical stimulation, ultrasound, and hot/cold therapy under the supervision of the Physical Therapist, ensuring effective application that conforms to protocols.
  • Track and document patient progress meticulously, including details about range of motion, strength improvements, and overall rehabilitation outcomes.
  • Prepare treatment areas, ensuring that all necessary equipment and supplies are organized, clean, and accessible prior to therapy sessions.
  • Engage in multidisciplinary collaboration with Physical Therapists, Occupational Therapists, and Speech-Language Pathologists to ensure a holistic approach to patient care.
  • Provide emotional support and motivation to patients, fostering a positive and encouraging environment for their rehabilitation journey.
  • Maintain adherence to ethical standards, including patient confidentiality, and respect for patients' rights and dignity.
Patient Population / Client Focus

Your role will involve working with a diverse range of patients, including individuals recovering from injuries, surgeries, and conditions affecting mobility and functionality. This includes elderly patients with age-related issues, young athletes with sports injuries, and children needing pediatric rehabilitation. Each patient will present unique challenges, requiring you to adapt your approach and treatment plans to effectively meet their specific needs.

Qualifications
  • Completion of an accredited Associate degree program for Physical Therapist Assistants.
  • Possession of a valid state license or certification as a Physical Therapist Assistant.
  • In-depth knowledge of anatomy, physiology, and various therapeutic techniques used in physical rehabilitation.
  • Proven ability to implement therapeutic interventions effectively and safely under the guidance of a licensed Physical Therapist.
  • Excellent interpersonal skills and the ability to communicate clearly and effectively with patients, their families, and other members of the healthcare team.
  • A compassionate and patient-centered approach to care, driven by a desire to improve patients' lives.
  • Strong organizational skills, attention to detail, and the ability to manage time effectively within the clinic setting.
  • Commitment to lifelong learning and staying updated with advancements in physical therapy practices.
Preferred Experience
  • Previous experience working in a hospital or clinical rehabilitation environment is highly desirable.
  • Familiarity with specific rehabilitation technologies or methodologies can enhance your candidacy.
  • Experience in providing care for a variety of patient demographics, especially in orthopedic, neurological, or geriatric rehabilitation settings.
Compensation and Benefits

Active Therapy Associates offers a competitive salary range of $50,000 to $65,000 annually, commensurate with experience and education. In addition to a rewarding salary, we provide a comprehensive benefits package that includes:

  • Health insurance (medical, dental, and vision coverage) to support you and your family’s well-being.
  • A retirement plan with employer-matched contributions, helping you secure your financial future.
  • Generous paid time off (PTO) and holiday pay to ensure work-life balance and personal time.
  • Continuing education and professional development support, enabling you to enhance your skills and advance your career.
  • Professional liability insurance coverage for peace of mind while you provide care.
  • Employee wellness programs, including discounts on gym memberships to promote a healthy lifestyle.
Career Growth Opportunities

At Active Therapy Associates, we believe in nurturing talent and providing opportunities for professional advancement. As our clinic continues to expand, we are committed to supporting your career goals through mentorship programs, continuing education, and upward mobility within the organization.

Why Join Our Team

By joining Active Therapy Associates, you will become part of a dedicated team that transforms the lives of patients every day. You will have the chance to apply your skills and make a real difference while working in a collaborative and supportive environment. Your contributions will play a vital role in helping patients achieve their rehabilitation goals, fostering both personal satisfaction and professional fulfillment.

Application Information

If you are ready to take your career to the next level as a Physical Therapist Assistant and make a meaningful impact on the lives of others, we encourage you to apply. Please submit your resume and cover letter detailing your relevant experience and passion for rehabilitation to our hiring team at Active Therapy Associates. We look forward to welcoming you to our team!