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Patient Service Associate Jobs in Savannah, GA (NOW HIRING)

Sullivan Group HR

Patient Checkout Associate

Savannah, GA · On-site

$15.75 - $20/hr

... service.Essential Job Responsibilities:Assisting front desk receptionists in answering patient ... calls using a multi-line phone system with professional phone etiquette.Schedule, reschedule, and ...

US Eye

CEP - Patient Care Representative

Bluffton, SC · On-site

$16 - $19.50/hr

Prior experience in a customer service role. * Must be able to work under pressure and respond to patient requests in a positive manner. * Associate's degree (preferred). Position Type and Expected ...

USEYE

CEP - Patient Care Representative

Okatie, SC · On-site

$16 - $19.50/hr

Prior experience in a customer service role. * Must be able to work under pressure and respond to patient requests in a positive manner. * Associate's degree (preferred). Position Type and Expected ...

US Eye

CEP - Patient Care Representative

Bluffton, SC · On-site

$16 - $19.50/hr

Prior experience in a customer service role. * Must be able to work under pressure and respond to patient requests in a positive manner. * Associate's degree (preferred). Position Type and Expected ...

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Patient Service Associate information

See Savannah, GA salary details

$12

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How much do patient service associate jobs pay per hour?

As of Aug 27, 2026, the average hourly pay for patient service associate in Savannah, GA is $17.65, according to ZipRecruiter salary data. Most workers in this role earn between $15.24 and $19.23 per hour, depending on experience, location, and employer.

What is a patient service associate?

Patient Service Associates are healthcare professionals who serve as the first point of contact for patients in medical facilities. They handle administrative tasks such as scheduling appointments, maintaining patient records, verifying insurance information, and assisting with patient check-in and check-out procedures. Their role is essential for ensuring a smooth and efficient patient experience and supporting the overall operations of clinics, hospitals, or medical offices.

What are the key skills and qualifications needed to thrive as a patient service associate, and why are they important?

To thrive as a Patient Service Associate, you need strong customer service abilities, attention to detail, and familiarity with healthcare procedures, usually supported by a high school diploma or equivalent. Competence in using electronic health record (EHR) systems, scheduling software, and basic office applications is typically required. Excellent communication, empathy, and problem-solving skills help you effectively support patients and collaborate with medical teams. These competencies ensure efficient clinic operations, positive patient experiences, and accurate management of sensitive health information.

What are some common challenges patient service associates face and how can they effectively handle them?

Patient Service Associates often encounter high patient volumes and must balance multiple administrative tasks while maintaining excellent customer service. Managing stressed or anxious patients and navigating scheduling conflicts are common challenges. Effective communication, strong organizational skills, and remaining calm under pressure are key to success. Many employers provide training and mentorship to help Patient Service Associates develop these skills and adapt to the fast-paced healthcare environment.

What is the difference between Patient Service Associate vs Medical Receptionist?

AspectPatient Service AssociateMedical Receptionist
CredentialsHigh school diploma; some roles may require certification in healthcare customer serviceHigh school diploma; often no formal certification required
Work EnvironmentHospitals, clinics, outpatient facilitiesDoctor's offices, clinics, outpatient centers
Job ResponsibilitiesPatient check-in, scheduling, insurance verification, patient communicationScheduling appointments, answering phones, greeting patients, managing records

The Patient Service Associate and Medical Receptionist roles share similar duties like patient interaction and administrative tasks. However, Patient Service Associates often have more responsibilities related to insurance and patient flow in healthcare settings, while Medical Receptionists focus more on appointment scheduling and front desk duties. Both roles are essential for smooth healthcare operations and are commonly searched for by those interested in healthcare administrative careers.

More about Patient Service Associate jobs

What are the most commonly searched types of Patient Service jobs in Savannah, GA?

The most popular types of Patient Service jobs in Savannah, GA are:

What cities near Savannah, GA are hiring for Patient Service Associate jobs?

Cities near Savannah, GA with the most Patient Service Associate job openings:

Patient Service Associate jobs near you
Infographic showing various Patient Service Associate job openings in Savannah, GA as of August 2026, with employment types broken down into 1% As Needed, 74% Full Time, 22% Part Time, and 3% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $36,714 per year, or $17.7 per hour.

Patient Checkout Associate

The Sullivan Group HR

Savannah, GA • On-site

$15.75 - $20/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 11 days ago

Job description

Patient Checkout Associate

Status: Non-Exempt

Job Summary:

Checkout/Receptionist duties include, but not limited to, checking patients out and collecting money, answering and transferring calls, scheduling appointments, scanning and printing medical records, back up for check-in, etc. Candidate must be reliable, dependable, able to multi-task, possess excellent telephone and computer skills, and provide exceptional customer service.

Essential Job Responsibilities:

  • Assisting front desk receptionists in answering patient calls using a multi-line phone system with professional phone etiquette.
  • Schedule, reschedule, and coordinate patient appointments as needed using our electronic health system.
  • Collects all co-pays, deductibles, self-pay fees and patient balances
  • Reviews all balances and assist patients in setting up a payment plan when needed
  • Accurately documents collections notes in patient charts
  • Records deposits and cash payments in an accurate and timely manner. -
  • Assists referral and billing specialists with referral information and patient demographic data.
  • Reviews OB benefits with patients so they understand their responsibility in payment portions.
  • Maintains strict confidentiality; adheres to all HIPAA guidelines/regulations.
  • Assists with check-in when needed (answering/transferring phones, checking in patients, collection insurance information, patient forms, co-pays, and records and scanning.
  • Candidate must be reliable, dependable, able to multi-task, possess excellent telephone and computer skills and provide exceptional customer service.
  • Communicates with and assists physicians, patients, and coworkers in a professional and courteous manner.
  • Performs clinical and non-clinical duties assigned by Supervisor.
  • Reports to work on a regular and consistent basis.
  • The job holder must demonstrate current competencies applicable to job position.

Experience:

  • Minimum of 3 years' medical experience, preferably in a hospital or office practice setting.

Knowledge:

  • Knowledge and demonstrated proficiency in performing clinical and/or administrative skills.
  • Knowledge of policies and procedures related to money management and patient confidentiality.

Skills:

  • Skill in appropriate assessment and assistance techniques.
  • Skill in appropriate use of universal precautions, safe workplace, and confidentiality methods.
  • Skill in health information management by appropriately charting patient data.
  • Skill in use of computer.

Abilities:

  • Ability to perform independently within department's policies and procedures.
  • Ability to exercise professionalism in dealing with all levels of personnel, patients, and patients' families.
  • Ability to communication clearly.
  • Ability to work effectively as team members with physicians and other staff.
  • Ability to respond to changing demands in a flexible manner.

HIPAA:

This position should have full access to information in a patient's medical record, to provide quality patient care. Patient information is to be held strictly confidential. Patient information will not be used or disclosed for any purpose other than the performance of job responsibilities and duties.

Working Conditions:

  • Job Type: Full-time
  • Pay: Commensurate with Experience
  • Expected hours: 40 per week
  • Work Location: In person
  • Savannah, GA 31405: Relocate before starting work (Required)
  • Patient interaction in clinical setting

Benefits: (Waiting period may apply)

  • Dental insurance
  • Disability insurance
  • Health insurance
  • Life insurance
  • Paid time off
  • Vision insurance
  • 401(k) / Profit Sharing

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