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Patient Service Associate Jobs in Dallas, GA (NOW HIRING)

Ohio Health

Patient Dining Associate

Atlanta, GA

$16.25 - $20.75/hr

Responsible for working at an OhioHealth care site to provide services that include helping ... They are part of the caregiving team, responsible for patient safety and satisfaction goals by ...

Compass Group

Patient Dining Services Manager

Atlanta, GA · On-site

$70K - $80K/yr

With more than 31,000 associates nationwide, Morrison uses the Power of Food to create personalized ... Hires, directs, coaches, trains, and develops patient service team members * Complies with dietary ...

Georgia Retina

Front Desk Associate

Atlanta, GA · On-site

$13.50 - $17.25/hr

Position Summary The Front Desk Associate provides exceptional patient service, both in person and over the phone. This position interviews patients and/or their representatives to obtain complete ...

Thomas Eye Group

Patient Services Representative

Atlanta, GA · On-site

$16.75 - $21.50/hr

Patient Services Representative CBO - Atlanta, GA 30328 Overview Level Experienced Position Type ... associates. Must have a desire to provide customer service and achieve the goals and objectives ...

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All JobsPatient Service Associate JobsPatient Service Associate Jobs in Dallas, GA

Patient Service Associate information

See Dallas, GA salary details

$11

$17

$22

How much do patient service associate jobs pay per hour?

As of Aug 20, 2026, the average hourly pay for patient service associate in Dallas, GA is $17.12, according to ZipRecruiter salary data. Most workers in this role earn between $14.76 and $18.65 per hour, depending on experience, location, and employer.

What is a patient service associate?

Patient Service Associates are healthcare professionals who serve as the first point of contact for patients in medical facilities. They handle administrative tasks such as scheduling appointments, maintaining patient records, verifying insurance information, and assisting with patient check-in and check-out procedures. Their role is essential for ensuring a smooth and efficient patient experience and supporting the overall operations of clinics, hospitals, or medical offices.

What are the key skills and qualifications needed to thrive as a patient service associate, and why are they important?

To thrive as a Patient Service Associate, you need strong customer service abilities, attention to detail, and familiarity with healthcare procedures, usually supported by a high school diploma or equivalent. Competence in using electronic health record (EHR) systems, scheduling software, and basic office applications is typically required. Excellent communication, empathy, and problem-solving skills help you effectively support patients and collaborate with medical teams. These competencies ensure efficient clinic operations, positive patient experiences, and accurate management of sensitive health information.

What are some common challenges patient service associates face and how can they effectively handle them?

Patient Service Associates often encounter high patient volumes and must balance multiple administrative tasks while maintaining excellent customer service. Managing stressed or anxious patients and navigating scheduling conflicts are common challenges. Effective communication, strong organizational skills, and remaining calm under pressure are key to success. Many employers provide training and mentorship to help Patient Service Associates develop these skills and adapt to the fast-paced healthcare environment.

What is the difference between Patient Service Associate vs Medical Receptionist?

AspectPatient Service AssociateMedical Receptionist
CredentialsHigh school diploma; some roles may require certification in healthcare customer serviceHigh school diploma; often no formal certification required
Work EnvironmentHospitals, clinics, outpatient facilitiesDoctor's offices, clinics, outpatient centers
Job ResponsibilitiesPatient check-in, scheduling, insurance verification, patient communicationScheduling appointments, answering phones, greeting patients, managing records

The Patient Service Associate and Medical Receptionist roles share similar duties like patient interaction and administrative tasks. However, Patient Service Associates often have more responsibilities related to insurance and patient flow in healthcare settings, while Medical Receptionists focus more on appointment scheduling and front desk duties. Both roles are essential for smooth healthcare operations and are commonly searched for by those interested in healthcare administrative careers.

More about Patient Service Associate jobs

What are the most commonly searched types of Patient Service jobs in Dallas, GA?

The most popular types of Patient Service jobs in Dallas, GA are:

What cities near Dallas, GA are hiring for Patient Service Associate jobs?

Cities near Dallas, GA with the most Patient Service Associate job openings:

Patient Service Associate jobs near you
Infographic showing various Patient Service Associate job openings in Dallas, GA as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 22% Part Time, 1% Temporary, and 3% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $35,620 per year, or $17.1 per hour.

Patient Meal Room Service Associate

Wellstar Health System

Marietta, GA • On-site

$16 - $20.25/hr

Full-time

Re-posted 2 days ago

Wellstar Health System rating

7.5

Company rating: 7.5 out of 10

Based on 353 frontline employees who took The Breakroom Quiz

236th of 889 rated healthcare providers

Job description

How would you like to work in a place where your contributions and ideas are valued? A place where you can serve with compassion, pursue excellence and honor every voice? At Wellstar, our mission is simple, yet powerful: to enhance the health and well-being of every person we serve. We are proud to have become a shining example of what's possible when the brightest professionals dedicate themselves to making a difference in the healthcare industry, and in people's lives.
Work Shift
Day (United States of America)
Job Summary:
Patient Meal Room Service Associate
Represents Patient Meal Room Service to Patients and Nursing team. Reports directly to Nutrition & Food Service management. Key responsibilities include taking ownership of Patient Meal Service for assigned Unit(s) and ensuring a positive Patient experience. Includes introducing Patients to the Patient Meal Room Service program and meal ordering process. Enters meal selections into N&FS software systems (in compliance with therapeutic diets and food allergies). Includes taking Room Service calls and consistently providing customer service in a professional, courteous, and efficient manner. Required to follow all safety guidelines, including, but not limited to: confirming Patient identity by using two Patient identifiers, confirming meal accuracy, and appropriately following infection prevention practices, including when Isolation precautions are in place. Takes ownership of Unit assignment with minimal supervision. Functions as the N&FS liaison between the Patient and the care team, representing the hospital and N&FS dept. in a professional and caring manner. Delivers nutrition supplies to Units as required and follows safety protocols regarding expiration dates. Completes all other job duties as assigned.
  • Provide meals to Patients in a professional, courteous, and timely manner. Work with diet-specific menus and introduce Patients to the Patient Meal Room Service program. Take orders for 'Assist Patients', deliver meals and collaborate with Nursing on assigned floors.
  • Operate a call center which serves as the communication hub for Patient Meal Room Service. Receive / enter Patient Meal Room Service orders using nutrition software. Assist with daily reporting.

Both positions require exceptional customer service. Focus on accuracy, safety and efficiency are paramount at all times.
Responsibilities:
Core Responsibilities and Essential Functions:
Ensures the Safety of Patients and Team Members (according to state, county and national regulatory bodies):
  • Washes hands frequently and wears gloves appropriately. Performs hand hygiene upon entering and exiting patient rooms.
  • Follows infection prevention practices, including personal hygiene expectations (i.e., fingernail length and finish) and reports potential risks.
  • Maintains all work areas in a clean and organized manner, free of spills and fall hazards.
  • Delivers patient meal trays and verifies patient identity using two patient identifiers.
  • Verifies menu selections are accurate and compliant with the patient's diet order and food allergies.
  • Escalates food allergy and diet consistency concerns to N&FS Leadership and/or Clinical Dietitian.
  • Promptly reports adverse food reactions.
  • Stores food and/or supplies using proper labeling, dating and rotation methods.
  • Operates equipment according to all safety guidelines and escalates any unsafe conditions (i.e., frayed electrical cords and out-of-range temperatures.)
  • Uses IT equipment appropriately and protects confidential information, including passwords.

Ensures Positive Service Outcomes:
  • Follows dept. work schedule (including weekends and holidays) and arrives at the workstation prior to task start time.
  • Sets up, maintains, and breaks down workstation according to area requirements.
  • Follows written and verbal instructions with accuracy and attention to detail.
  • Completes area checklists and forms, as assigned.
  • Operates and cares for equipment according to manufacturer's and area-specific guidelines.
  • Assesses patient's ability to utilize the meal order system and follows up with appropriate staff member if unable to fully participate.
  • Assists patients with menu selections as needed, considering food preferences, allergies and other diet information, in a timely manner.
  • Enters menu selections in the N&FS software accurately and in a timely manner.
  • Reviews and appropriately responds to reports and N&FS orders from the electronic medical record.
  • Appropriately utilizes all N&FS software and adapts and learns new systems as new technologies are applied
  • Learns and carries out computer downtime procedures appropriate for assignment.
  • Verifies patient satisfaction with meals and conducts internal patient satisfaction surveys, as requested.
  • Delivers meals to patients that meet their needs according to their cultural, spiritual, ethnic and age-specific considerations.
  • As required, delivers meals to patients on Isolation precautions and follows all Infection Prevention guidelines.
  • Retrieves dirty trays from patient rooms and assists with soiled meal tray carts on patient floors.
  • Prepares and delivers snacks to patients and/or nursing units, as required.
  • Performs dept. duties to include, but not limited to: Dishroom, rolling silverware, floor stock replenishment, supplies requisitions, break room and general clean up.
  • Remains flexible to support other Team Members across the dept. to achieve desired service outcomes.
  • Intervenes and resolves customer service issues as necessary; uses judgment to escalate customer service concerns to supervisor when needed to ensure best patient experience.

Engages in Efforts to Create a World Class Work Environment:
  • Follows work area's uniform specifications, i.e., clothing and shoes are neat and clean.
  • Collaborates with Team Members and leadership to meet the goals and objectives of the dept. and hospital.
  • Communicates in a respectful manner and in terms that are clear and concise.
  • Respects the cultural traditions of Team Members, patients and customers.
  • Maintains competency in N&FS software and associated equipment utilized for patient meal services.

Required for All Jobs:
  • Performs other duties as assigned.
  • Complies with all WellStar Health System policies, standards of work, and code of conduct.

Qualifications:
Required Minimum Education: High School Diploma or the equivalent preferred.
Minimum Experience: Minimum 2 years' foodservice, and / or customer service, and / or related experience required. Healthcare or hospitality foodservice experience highly preferred.
Required Minimum Certification: Servsafe Food Handler AND ServSafe Allergen certifications required within 90 days of hire.
Required Minimum Skills: Must be able to communicate and understand the English language, both written and orally. Must exhibit outstanding interpersonal skills required to work well with others. Must be able to demonstrate basic knowledge of modified diets. Must possess adequate phone skills for interacting with our customers (internal and external) and perform duties in a very busy environment. Must be able to demonstrate a positive attitude in all customer / patient interactions. Must be able to utilize N&FS software systems.
Join us and discover the support to do more meaningful work-and enjoy a more rewarding life. Connect with the most integrated health system in Georgia, and start a future that gives you more.

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About WellStar Health System

Sourced by ZipRecruiter

Wellstar Health System is a leading non-profit health organization based in Marietta, GA, US. Operating in the fast-growing sector of healthcare, the company specializes in providing a wide array of medical services, including emergency care, diagnostic imaging, maternity services, and several others. The welkin of Wellstar Health System dates back to 1993 when it emerged into being. The company thrives on its core values of compassion, accountability, respect, integrity, and excellence to deliver its mission of enhancing the health and well-being of every person it serves.

Industry

Health care and social assistance and outpatient health care

Company size

10,000+ Employees

Headquarters location

Marietta, GA, US

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