JOB TITLE: Bi-Lingual Patient Access Associate (English and Spanish) REPORTS TO : Manager of ... Provide patients with education and counseling regarding services and options for care. Screen ...
JOB TITLE: Bi-Lingual Patient Access Associate (English and Spanish) REPORTS TO : Manager of ... Provide patients with education and counseling regarding services and options for care. Screen ...
Exempt SALARY : 20/hr SUMMARY The Patient Access Associate creates a positive first impression with patients by providing professional, efficient, and caring service within the Patient Access Center.
Exempt SALARY : 20/hr SUMMARY The Patient Access Associate creates a positive first impression with patients by providing professional, efficient, and caring service within the Patient Access Center.
JOB PURPOSE The Patient Support Associate provides patient-facing and administrative support within ... Deliver work products and services in a manner that reflects positively on the clinic and the ...
JOB PURPOSE The Patient Support Associate provides patient-facing and administrative support within ... Deliver work products and services in a manner that reflects positively on the clinic and the ...
... efficient checkout service. * In accordance with state and federal regulations, assists the ... Responsible for using pharmacy systems to obtain patient and drug information and process ...
... efficient checkout service. * In accordance with state and federal regulations, assists the ... Responsible for using pharmacy systems to obtain patient and drug information and process ...
... efficient checkout service. * In accordance with state and federal regulations, assists the ... Responsible for using pharmacy systems to obtain patient and drug information and process ...
... efficient checkout service. * In accordance with state and federal regulations, assists the ... Responsible for using pharmacy systems to obtain patient and drug information and process ...
... efficient checkout service. * In accordance with state and federal regulations, assists the ... Responsible for using pharmacy systems to obtain patient and drug information and process ...
... efficient checkout service. * In accordance with state and federal regulations, assists the ... Responsible for using pharmacy systems to obtain patient and drug information and process ...
... efficient checkout service. * In accordance with state and federal regulations, assists the ... Responsible for using pharmacy systems to obtain patient and drug information and process ...
... efficient checkout service. * In accordance with state and federal regulations, assists the ... Responsible for using pharmacy systems to obtain patient and drug information and process ...
... efficient checkout service. * In accordance with state and federal regulations, assists the ... Responsible for using pharmacy systems to obtain patient and drug information and process ...
... efficient checkout service. * In accordance with state and federal regulations, assists the ... Responsible for using pharmacy systems to obtain patient and drug information and process ...
... efficient checkout service. * In accordance with state and federal regulations, assists the ... Responsible for using pharmacy systems to obtain patient and drug information and process ...
... efficient checkout service. * In accordance with state and federal regulations, assists the ... Responsible for using pharmacy systems to obtain patient and drug information and process ...
... efficient checkout service. * In accordance with state and federal regulations, assists the ... Responsible for using pharmacy systems to obtain patient and drug information and process ...
... efficient checkout service. * In accordance with state and federal regulations, assists the ... Responsible for using pharmacy systems to obtain patient and drug information and process ...
... efficient checkout service. * In accordance with state and federal regulations, assists the ... Responsible for using pharmacy systems to obtain patient and drug information and process ...
... efficient checkout service. * In accordance with state and federal regulations, assists the ... Responsible for using pharmacy systems to obtain patient and drug information and process ...
... efficient checkout service. * In accordance with state and federal regulations, assists the ... Responsible for using pharmacy systems to obtain patient and drug information and process ...
... efficient checkout service. * In accordance with state and federal regulations, assists the ... Responsible for using pharmacy systems to obtain patient and drug information and process ...
... efficient checkout service. * In accordance with state and federal regulations, assists the ... Responsible for using pharmacy systems to obtain patient and drug information and process ...
... efficient checkout service. * In accordance with state and federal regulations, assists the ... Responsible for using pharmacy systems to obtain patient and drug information and process ...
... efficient checkout service. * In accordance with state and federal regulations, assists the ... Responsible for using pharmacy systems to obtain patient and drug information and process ...
... efficient checkout service. * In accordance with state and federal regulations, assists the ... Responsible for using pharmacy systems to obtain patient and drug information and process ...
Pharmacy Customer Service Associate
Hiram, GA · On-site
$16 - $18/hr
... efficient checkout service. * In accordance with state and federal regulations, assists the ... Responsible for using pharmacy systems to obtain patient and drug information and process ...
Pharmacy Customer Service Associate
Hiram, GA · On-site
$16 - $18/hr
... efficient checkout service. * In accordance with state and federal regulations, assists the ... Responsible for using pharmacy systems to obtain patient and drug information and process ...
... efficient checkout service. * In accordance with state and federal regulations, assists the ... Responsible for using pharmacy systems to obtain patient and drug information and process ...
... efficient checkout service. * In accordance with state and federal regulations, assists the ... Responsible for using pharmacy systems to obtain patient and drug information and process ...
... efficient checkout service. * In accordance with state and federal regulations, assists the ... Responsible for using pharmacy systems to obtain patient and drug information and process ...
... efficient checkout service. * In accordance with state and federal regulations, assists the ... Responsible for using pharmacy systems to obtain patient and drug information and process ...
... efficient checkout service. * In accordance with state and federal regulations, assists the ... Responsible for using pharmacy systems to obtain patient and drug information and process ...
... efficient checkout service. * In accordance with state and federal regulations, assists the ... Responsible for using pharmacy systems to obtain patient and drug information and process ...
... efficient checkout service. * In accordance with state and federal regulations, assists the ... Responsible for using pharmacy systems to obtain patient and drug information and process ...
... efficient checkout service. * In accordance with state and federal regulations, assists the ... Responsible for using pharmacy systems to obtain patient and drug information and process ...
... efficient checkout service. * In accordance with state and federal regulations, assists the ... Responsible for using pharmacy systems to obtain patient and drug information and process ...
... efficient checkout service. * In accordance with state and federal regulations, assists the ... Responsible for using pharmacy systems to obtain patient and drug information and process ...
Patient Service Associate information
See Dallas, GA salary details
$11.73 - $12.69
2% of jobs
$12.69 - $13.66
9% of jobs
$13.66 - $14.63
9% of jobs
$15.16 is the 25th percentile. Wages below this are outliers.
$14.63 - $15.60
11% of jobs
$15.60 - $16.56
18% of jobs
The median wage is $16.71 / hr.
$16.56 - $17.53
14% of jobs
$18.46 is the 75th percentile. Wages above this are outliers.
$17.53 - $18.50
14% of jobs
$18.50 - $19.47
9% of jobs
$19.47 - $20.43
6% of jobs
$20.43 - $21.40
6% of jobs
$21.40 - $22.37
3% of jobs
$11
$17
$22
How much do patient service associate jobs pay per hour?
As of Aug 20, 2026, the average hourly pay for patient service associate in Dallas, GA is $17.12, according to ZipRecruiter salary data. Most workers in this role earn between $14.76 and $18.65 per hour, depending on experience, location, and employer.
What is a patient service associate?
Patient Service Associates are healthcare professionals who serve as the first point of contact for patients in medical facilities. They handle administrative tasks such as scheduling appointments, maintaining patient records, verifying insurance information, and assisting with patient check-in and check-out procedures. Their role is essential for ensuring a smooth and efficient patient experience and supporting the overall operations of clinics, hospitals, or medical offices.
What are the key skills and qualifications needed to thrive as a patient service associate, and why are they important?
To thrive as a Patient Service Associate, you need strong customer service abilities, attention to detail, and familiarity with healthcare procedures, usually supported by a high school diploma or equivalent. Competence in using electronic health record (EHR) systems, scheduling software, and basic office applications is typically required. Excellent communication, empathy, and problem-solving skills help you effectively support patients and collaborate with medical teams. These competencies ensure efficient clinic operations, positive patient experiences, and accurate management of sensitive health information.
What are some common challenges patient service associates face and how can they effectively handle them?
Patient Service Associates often encounter high patient volumes and must balance multiple administrative tasks while maintaining excellent customer service. Managing stressed or anxious patients and navigating scheduling conflicts are common challenges. Effective communication, strong organizational skills, and remaining calm under pressure are key to success. Many employers provide training and mentorship to help Patient Service Associates develop these skills and adapt to the fast-paced healthcare environment.
What is the difference between Patient Service Associate vs Medical Receptionist?
| Aspect | Patient Service Associate | Medical Receptionist |
|---|---|---|
| Credentials | High school diploma; some roles may require certification in healthcare customer service | High school diploma; often no formal certification required |
| Work Environment | Hospitals, clinics, outpatient facilities | Doctor's offices, clinics, outpatient centers |
| Job Responsibilities | Patient check-in, scheduling, insurance verification, patient communication | Scheduling appointments, answering phones, greeting patients, managing records |
The Patient Service Associate and Medical Receptionist roles share similar duties like patient interaction and administrative tasks. However, Patient Service Associates often have more responsibilities related to insurance and patient flow in healthcare settings, while Medical Receptionists focus more on appointment scheduling and front desk duties. Both roles are essential for smooth healthcare operations and are commonly searched for by those interested in healthcare administrative careers.
More about Patient Service Associate jobs
What are the most commonly searched types of Patient Service jobs in Dallas, GA?
The most popular types of Patient Service jobs in Dallas, GA are:
What cities near Dallas, GA are hiring for Patient Service Associate jobs?
Cities near Dallas, GA with the most Patient Service Associate job openings:
Full-time
Posted 14 days ago
Job description
JOB TITLE: Bi-Lingual Patient Access Associate (English and Spanish)
REPORTS TO: Manager of Patient Access
CLASSIFICATION: Non-Exempt
SALARY: 22/hr
SUMMARY
The Patient Access Associate creates a positive first impression with patients by providing professional, efficient, and caring service within the Patient Access Center. The Patient Access Associate answers patient questions, provides patient education and counseling, schedules appointments, provides pre-appointment instructions, takes messages for health centers, makes referrals, and screens patients for financial assistance.
ESSENTIAL RESPONSIBILITIES
Patient Access and Scheduling
Schedule appointments in English and Spanish as per protocol for all PPSE health services.
Provide clients with pre-appointment instructions and refer them to the PPSE website to download appropriate forms.
Ensure that appointments scheduled coincide with clinic and provider availability.
Provide patients with education and counseling regarding services and options for care.
Screen callers for eligibility to receive abortion services per state and federal laws and provide the state-required 24-hour notice (GA) and parental notice information for abortion appointments.
Determine and discuss any special accommodations needed by the client, including but not limited to an interpreter and an accessible exam table for people with disabilities, etc.
Assist the client in assessing the need for financial assistance and accessing financial assistance if the patient is eligible.
Provide information within parameters for department policies and protocols as well as state and federal law.
Call Management
Ensure sensitivity, professionalism, and quality on all customer calls.
Manage a high volume of calls and accurately input patient data into the NextGen system.
Appropriately screen and direct callers requiring immediate medical assistance.
Maintain a sensitive demeanor with all callers; handle complaints calmly and professionally, and refer unresolved complaints to a supervisor or Health Center Manager, in addition to recording the complaint in the appropriate forms.
Provide information about all services provided and offer referrals when appropriate.
Other Key Responsibilities:
Exercise sensitivity and a nonjudgmental manner in dealing with sexuality and sensitive issues with patients.
Assist with the daily collection of required data and calculate statistics as requested.
Complete documentation for medical records when providing any relevant clinical information.
Assist with translating, scripting and patient-facing documents as needed
Other duties as required
QUALIFICATIONS
High school diploma. College or other post-secondary education preferred.
Preferred: 2+ years of healthcare and/or customer service experience
Skills
Excellent communication and telephone skills
Proficient skills in the Google and Windows environments, including Microsoft Office and Google Suite.
Must have knowledge of family planning services and/or reproductive health care.
Outstanding customer service skills
Physical Demands
Ability to sit and answer phone calls for extended periods
Languages Spoken
English and Spanish required
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
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