ZipRecruiter

Log In

1

Patient Service Associate Jobs in Boston, MA (NOW HIRING)

previous pagenext page

Showing results 21-40

All JobsPatient Service Associate JobsPatient Service Associate Jobs in Boston, MA

Patient Service Associate information

See Boston, MA salary details

$14

$20

$26

How much do patient service associate jobs pay per hour?

As of Aug 20, 2026, the average hourly pay for patient service associate in Boston, MA is $20.59, according to ZipRecruiter salary data. Most workers in this role earn between $17.74 and $22.45 per hour, depending on experience, location, and employer.

What is a patient service associate?

Patient Service Associates are healthcare professionals who serve as the first point of contact for patients in medical facilities. They handle administrative tasks such as scheduling appointments, maintaining patient records, verifying insurance information, and assisting with patient check-in and check-out procedures. Their role is essential for ensuring a smooth and efficient patient experience and supporting the overall operations of clinics, hospitals, or medical offices.

What are the key skills and qualifications needed to thrive as a patient service associate, and why are they important?

To thrive as a Patient Service Associate, you need strong customer service abilities, attention to detail, and familiarity with healthcare procedures, usually supported by a high school diploma or equivalent. Competence in using electronic health record (EHR) systems, scheduling software, and basic office applications is typically required. Excellent communication, empathy, and problem-solving skills help you effectively support patients and collaborate with medical teams. These competencies ensure efficient clinic operations, positive patient experiences, and accurate management of sensitive health information.

What are some common challenges patient service associates face and how can they effectively handle them?

Patient Service Associates often encounter high patient volumes and must balance multiple administrative tasks while maintaining excellent customer service. Managing stressed or anxious patients and navigating scheduling conflicts are common challenges. Effective communication, strong organizational skills, and remaining calm under pressure are key to success. Many employers provide training and mentorship to help Patient Service Associates develop these skills and adapt to the fast-paced healthcare environment.

What is the difference between Patient Service Associate vs Medical Receptionist?

AspectPatient Service AssociateMedical Receptionist
CredentialsHigh school diploma; some roles may require certification in healthcare customer serviceHigh school diploma; often no formal certification required
Work EnvironmentHospitals, clinics, outpatient facilitiesDoctor's offices, clinics, outpatient centers
Job ResponsibilitiesPatient check-in, scheduling, insurance verification, patient communicationScheduling appointments, answering phones, greeting patients, managing records

The Patient Service Associate and Medical Receptionist roles share similar duties like patient interaction and administrative tasks. However, Patient Service Associates often have more responsibilities related to insurance and patient flow in healthcare settings, while Medical Receptionists focus more on appointment scheduling and front desk duties. Both roles are essential for smooth healthcare operations and are commonly searched for by those interested in healthcare administrative careers.

More about Patient Service Associate jobs

What are the most commonly searched types of Patient Service jobs in Boston, MA?

The most popular types of Patient Service jobs in Boston, MA are:

What cities near Boston, MA are hiring for Patient Service Associate jobs?

Cities near Boston, MA with the most Patient Service Associate job openings:

Patient Service Associate jobs near you
Infographic showing various Patient Service Associate job openings in Boston, MA as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 17% Part Time, and 4% Contract. Highlights an 90% Physical, 2% Hybrid, and 8% Remote job distribution, with an average salary of $42,834 per year, or $20.6 per hour.

Patient Service Representative (Lowell, MA)

Suite Life Health & Wellness LLC

Lowell, MA • On-site

$17.25 - $22/hr

Full-time

Medical, Dental, Vision

Posted 12 days ago

Job description

Description:

About Us


At Suite Life Medical we provide compassionate, patient-centered infusion care in a comfortable outpatient setting. Our team is dedicated to ensuring that every patient receives safe, timely, and personalized treatment. We are growing and seeking a detail-oriented and empathetic Patient Service Representative to join our team. This position will be based out of our Fall River, MA location. Full time, Monday-Friday, 8-4:30pm. Medical, Dental and Vision benefits are available if needed.


Position Summary


The Patient Service Representative plays a key role in creating a positive first impression for patients and their families. This position is responsible for coordinating all aspects of patient intake. The ideal candidate will be organized, professional, and committed to exceptional patient service.


Responsibilities

  • Serve as the primary point of contact for new and returning patients.
  • Collect and verify patient demographics, insurance, and referral information.
  • Collect all clinical documents pertinent to the therapy ordered.
  • Work closely with referral sources to help coordinate seamless and efficient patient care.
  • Schedule patient appointments.
  • Collaborate with clinical and administrative staff to ensure seamless patient flow.
  • Maintain confidentiality and comply with HIPAA and organizational policies.
  • Assist with patient inquiries, billing questions, and general office support.

Why Join Us

  • Supportive, collaborative work environment
  • Opportunities for growth within a specialty care setting
  • Competitive compensation and benefits package
  • A mission-driven organization making a meaningful difference in patients’ lives

Requirements:
  • High school diploma or equivalent required; associate or bachelor’s degree preferred.
  • Minimum 1–2 years of experience in healthcare administration, medical office, or intake coordination (infusion or specialty clinic experience a plus).
  • Knowledge of medical terminology, insurance verification, and prior authorization processes.
  • Proficiency with EMR systems and Microsoft Office Suite.
  • Excellent communication, organizational, and customer service skills.
  • Ability to work independently and as part of a multidisciplinary team.

Apply