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Patient Scheduling Jobs in Tennessee (NOW HIRING)

Medix

Patient Service Representative

Nashville, TN · On-site

$18 - $24/hr

Schedule appointments for specialty and primary care clinics, predominantly through phone-based interactions. * Perform pre-registration and/or emergency department/outpatient registration duties ...

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Patient Scheduling information

See Tennessee salary details

$12

$19

$42

How much do patient scheduling jobs pay per hour?

As of Sep 4, 2026, the average hourly pay for patient scheduling in Tennessee is $19.90, according to ZipRecruiter salary data. Most workers in this role earn between $14.18 and $19.62 per hour, depending on experience, location, and employer.

What is patient scheduling?

Patient scheduling refers to the process of organizing and managing appointments for patients in a healthcare setting. This involves coordinating the availability of healthcare providers, resources, and facilities to ensure patients receive timely care. Effective patient scheduling helps reduce wait times, improves patient satisfaction, and optimizes the workflow of medical staff. It often requires the use of specialized software and strong communication skills to handle cancellations, rescheduling, and urgent appointments efficiently.

What are some common challenges faced in a patient scheduling role, and how can they be effectively managed?

In a Patient Scheduling role, one of the most common challenges is balancing high call volumes with the need to provide personalized attention to each patient. Scheduling conflicts, last-minute cancellations, and coordinating between multiple healthcare providers can also add complexity. Effective time management, strong communication skills, and proficiency with scheduling software are key to handling these challenges. Many teams work collaboratively and rely on clear protocols to ensure appointments are efficiently managed and patient needs are met.

What are the key skills and qualifications needed to thrive as a patient scheduler, and why are they important?

To thrive as a Patient Scheduler, you need strong organizational skills, attention to detail, and typically a high school diploma or equivalent. Familiarity with electronic scheduling systems, medical office software, and often HIPAA compliance is essential. Excellent communication, multitasking, and customer service skills set top performers apart in this role. These skills ensure accurate appointment management, positive patient experiences, and efficient healthcare operations.

What is the difference between Patient Scheduling vs Medical Office Assistant?

AspectPatient SchedulingMedical Office Assistant
Primary RoleManaging appointment schedules and patient bookingsHandling administrative tasks, including scheduling, billing, and patient communication
CredentialsHigh school diploma or equivalent; certification is a plusHigh school diploma or equivalent; medical assisting certification often preferred
Work EnvironmentMedical offices, clinics, hospitalsMedical offices, clinics, hospitals
Common TasksScheduling appointments, confirming patient visitsScheduling, billing, patient records management, front desk duties

While both roles involve scheduling patients, Medical Office Assistants have broader administrative responsibilities, including billing and patient records, making them more versatile in healthcare settings. Patient Scheduling specialists focus primarily on appointment management, ensuring smooth patient flow.

How to become a patient scheduler?

To become a patient scheduler, typically a high school diploma or equivalent is required, along with strong organizational and communication skills. Relevant experience in healthcare or administrative roles, proficiency with scheduling software, and attention to detail are often preferred by employers.

What are popular job titles related to Patient Scheduling jobs in Tennessee?

For Patient Scheduling jobs in Tennessee, the most frequently searched job titles are:

What job categories do people searching Patient Scheduling jobs in Tennessee look for?

The top searched job categories for Patient Scheduling jobs in Tennessee are:

Patient Scheduling jobs near you
Infographic showing various Patient Scheduling job openings in Tennessee as of August 2026, with employment types broken down into 3% As Needed, 75% Full Time, 15% Part Time, and 7% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $41,383 per year, or $19.9 per hour.

Patient Service Specialist Float PRN - Heart and Vascular Institute

Vanderbilt Health

Nashville, TN

$18 - $24.75/hr

Part-time

Medical, Retirement

Re-posted 9 days ago

Vanderbilt University Medical Center rating

7.5

Company rating: 7.5 out of 10

Based on 257 frontline employees who took The Breakroom Quiz

232nd of 898 rated healthcare providers

Job description

Discover Vanderbilt University Medical Center: Located in Nashville, Tennessee, and operating at a global crossroads of teaching, discovery, and patient care, VUMC is a community ofindividuals who come to work each day with the simple aim of changing the world. It is a place where your expertise will be valued, your knowledge expanded, and your abilities challenged. Vanderbilt Health is committed to an environment where everyone has the chance to thrive and where your uniquenessis sought and celebrated. It is a place where employees know they are part of something that is bigger than themselves, take exceptional pride in their work and never settle for what was good enough yesterday. Vanderbilt's mission is to advance health and wellness through preeminent programs in patient care, education, and research.

Organization:

VHVI OP Clarksville Business Team

Job Summary:

Provides service to patient either pre-appointment, during or post appointment with occasional guidance. Responsibilities may include inbound/outbound telephone calls, cash management, appointment scheduling, process of insurance updates and patient check in/out. Navigates more complex patients to include scheduling with multiple services or coordination with outside facilities or providers.

.

Position Hours

Monday - Friday

Days

PRN (as needed)

Various locations: Nashville, Cool Springs, Columbia, Clarksville, etc.

Department Summary

The Vanderbilt Heart and Vascular Institute is a nationally recognized leader in cardiovascular care, providing comprehensive treatment for a wide range of heart and vascular conditions. As one of the nation's premier heart programs, Vanderbilt combines expert specialists, advanced technology, innovative treatments, and groundbreaking research to deliver personalized, patient-centered care. Known for its exceptional outcomes in complex cardiovascular cases, including heart transplantation, Vanderbilt offers patients access to leading-edge therapies and specialized programs within a collaborative academic health system.

KEY RESPONSIBILITIES
Conducts patient check-in and check-out.
Coordinates any follow-up appointments or procedures required for patient.
Schedules appointments, procedures or surgery through clinical communication or direct request.
Provides positive first impressions utilizing customer service skills.
Works with patients and/or outside facilities to ensure all administrative tasks, including; referrals, pre-certs, clinical records and documentation, orders and consults have been received and ready to view prior to patient visit.
The responsibilities listed are a general overview of the position and additional duties may be assigned.
TECHNICAL CAPABILITIES
Surgery Scheduling (Fundamental Awareness): The ability to coordinate and schedule surgeries within various computer systems in the hospital.
Customer Service (Intermediate): A continuing focus on the needs and requirements of customers, anticipating their needs, remaining sensitive to customers while performing services for them, responsive to customer needs.
Patient Scheduling (Novice): The ability to coordinate and schedule patient appointments, surgeries and other office visits with various computer systems in the hospital or clinic.
Patient Documentation (Novice): The ability to receive and record patient information.
Medical Terminology & Documentation (Novice): The ability to comprehend medical terminology and documentation in an office, or surgical setting.

Our professional administrative functions include critical supporting roles in information technology and informatics, finance, administration, legal and community affairs, human resources, communications and marketing, development, facilities, and many more.

At our growing health system, we support each other and encourage excellence among all who are part of our workforce. High-achieving employees stay at Vanderbilt Health for professional growth, appreciation of benefits, and a sense of community and purpose.

    Core Accountabilities:

    * Organizational Impact: Performs tasks that are typically routine that may impact team's performance with occasional guidance. * Problem Solving/ Complexity of work: Utilizes some discretion and research to solve routine problems. * Breadth of Knowledge: Applies knowledge of standards, established processes and procedure that apply to your own job. * Team Interaction: Provides guidance to entry level co-workers.

    Core Capabilities :

    Supporting Colleagues : Develops Self and Others: Continuously improves own skills by identifying development opportunities.- Builds and Maintains Relationships: Seeks to understand colleagues' priorities, working styles and develops relationships across areas.- Communicates Effectively: Openly shares information with others and communicates in a clear and courteous manner. Delivering Excellent Services: - Serves Others with Compassion: Invests time to understand the problems, needs of others and how to provide excellent service.- Solves Complex Problems: Seeks to understand issues, solves routine problems, and raises proper concerns in a timely manner. - Offers Meaningful Advice and Support: Listens carefully to understand the issues and provides accurate information and support. Ensuring High Quality: - Performs Excellent Work: Checks work quality before delivery and asks relevant questions to meet quality standards. - Fulfills Safety and Regulatory Requirements: Demonstrates basic knowledge of conditions that affect safety and reports unsafe conditions to the appropriate person or department. Managing Resources Effectively : - Demonstrates Accountability: Takes responsibility for completing assigned activities and thinks beyond standard approaches to provide high-quality work/service. - Stewards Organizational Resources: Displays understanding of how personal actions will impact departmental resources. - Makes Data Driven Decisions: Uses accurate information and good decision making to consistently achieve results on time and without error. Fostering Innovation : - Generates New Ideas: Willingly proposes/accepts ideas or initiatives that will impact day-to-day operations by offering suggestions to enhance them. - Applies Technology: Absorbs new technology quickly; understands when to utilize the appropriate tools and procedures to ensure proper course of action. - Adapts to Change: Embraces changes by keeping an open mind to changing plans and incorporates change instructions into own area of work.

    Position Qualifications:

    Responsibilities:

    Certifications:

    Work Experience:

    Relevant Work Experience

    Experience Level:

    1 year

    Education:

    High School Diploma or GED

    This role offers the opportunity to make a meaningful impact within Vanderbilt Health, supported by a comprehensive benefits package which mayinclude health, disability, retirement and/or wellness offerings to enhance your well-being and professional growth.

    Vanderbilt Health is committed tofosteringan environment where everyone has the chance to thrive and is committed to the principles of equal opportunity. EOE/Vets/Disabled.

    What Vanderbilt University Medical Center employees say

    Pay

    Benefits

    Hours and flexibility

    Workplace

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