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Patient Scheduler Jobs in Rio Rancho, NM (NOW HIRING)

Lovelace Health System

Scheduler

Albuquerque, NM · On-site

$18.25 - $23.50/hr

We use advanced technology to support our team and enhance patient care. Get to Know Your Team ... Accurately and compassionately schedules/re-schedules/cancels appointments, pre-registers patients ...

Ardent Health

Scheduler

Albuquerque, NM · On-site

$18.25 - $23.50/hr

We use advanced technology to support our team and enhance patient care. Get to Know Your Team ... Accurately and compassionately schedules/re-schedules/cancels appointments, pre-registers patients ...

Lovelace Health System

Scheduler

Albuquerque, NM · On-site

$18.25 - $23.50/hr

We use advanced technology to support our team and enhance patient care. Get to Know Your Team ... Accurately and compassionately schedules/re-schedules/cancels appointments, pre-registers patients ...

Eye Associates Of New Mexico

Surgery Scheduler

Albuquerque, NM · On-site

$18.25 - $23.50/hr

If you're organized, detail-oriented, and patient-focused, this role is for you! Why Choose Us ... Schedule surgical procedures & coordinate pre/post-op appointments * Educate patients on surgery ...

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All JobsPatient Scheduler JobsPatient Scheduler Jobs in Rio Rancho, NM

Patient Scheduler information

See Rio Rancho, NM salary details

$12

$19

$28

How much do patient scheduler jobs pay per hour?

As of Aug 25, 2026, the average hourly pay for patient scheduler in Rio Rancho, NM is $19.42, according to ZipRecruiter salary data. Most workers in this role earn between $15.82 and $21.01 per hour, depending on experience, location, and employer.

What is a patient scheduler?

Patient Schedulers are administrative professionals who manage appointments and schedules for healthcare providers and patients. They are responsible for coordinating patient visits, handling cancellations or rescheduling, and ensuring that clinics or medical offices run smoothly. Patient Schedulers often serve as the first point of contact for patients, answering questions and verifying insurance information. Their work helps maximize provider efficiency and enhances the overall patient experience.

What are the key skills and qualifications needed to thrive as a patient scheduler, and why are they important?

To thrive as a Patient Scheduler, you need strong organizational skills, attention to detail, and familiarity with healthcare scheduling protocols, often supported by a high school diploma or equivalent. Proficiency with electronic health record (EHR) systems, scheduling software, and multi-line phone systems is typically required. Excellent communication, problem-solving abilities, and a customer service mindset set top performers apart. These skills ensure accurate appointment coordination, efficient workflow, and positive patient experiences in busy medical environments.

What are some common challenges a patient scheduler faces and how can they be managed effectively?

Patient Schedulers often encounter challenges such as managing high call volumes, handling last-minute appointment changes, and coordinating between multiple providers' schedules. Effective time management, attention to detail, and strong communication skills are key to overcoming these obstacles. Utilizing scheduling software and maintaining a calm, empathetic demeanor helps ensure a positive experience for both patients and healthcare staff. Building strong relationships with the medical team also aids in resolving conflicts and streamlining the scheduling process.

What is the difference between Patient Scheduler vs Medical Receptionist?

AspectPatient SchedulerMedical Receptionist
CredentialsHigh school diploma; some roles may require scheduling software trainingHigh school diploma; often trained in front desk procedures
Work EnvironmentHealthcare offices, clinics, hospitalsMedical offices, clinics, hospitals
Primary ResponsibilitiesScheduling patient appointments, managing calendarsGreeting patients, answering calls, managing check-in/out
Industry UsageCommon in healthcare settings for appointment managementWidespread in healthcare for front desk operations

While both roles involve patient interaction, the Patient Scheduler primarily focuses on managing appointments and calendars, whereas the Medical Receptionist handles front desk duties like greeting patients and administrative tasks. Both roles are essential in healthcare settings and often overlap, but their core responsibilities differ.

How do you become a patient scheduler?

To become a patient scheduler, candidates typically need a high school diploma or equivalent and strong organizational and communication skills. Experience with scheduling software or electronic health records (EHR) systems is often preferred, and some positions may require certification or training in medical office procedures.

What qualities do you need to be a patient scheduler?

A patient scheduler needs strong organizational skills, attention to detail, and excellent communication abilities to manage appointments efficiently. They should be proficient with scheduling software, able to handle multiple tasks simultaneously, and maintain professionalism and empathy when interacting with patients and healthcare staff.

What are the most commonly searched types of Patient Scheduler jobs in Rio Rancho, NM?

The most popular types of Patient Scheduler jobs in Rio Rancho, NM are:

What are popular job titles related to Patient Scheduler jobs in Rio Rancho, NM?

For Patient Scheduler jobs in Rio Rancho, NM, the most frequently searched job titles are:

What job categories do people searching Patient Scheduler jobs in Rio Rancho, NM look for?

The top searched job categories for Patient Scheduler jobs in Rio Rancho, NM are:

What cities near Rio Rancho, NM are hiring for Patient Scheduler jobs?

Cities near Rio Rancho, NM with the most Patient Scheduler job openings:

Patient Scheduler jobs near you
Infographic showing various Patient Scheduler job openings in Rio Rancho, NM as of August 2026, with employment types broken down into 3% As Needed, 72% Full Time, 17% Part Time, and 8% Contract. Highlights an 88% Physical, 1% Hybrid, and 11% Remote job distribution, with an average salary of $40,393 per year, or $19.4 per hour.

Behavioral Health Patient Scheduler

Albuquerque, NM • On-site

First Choice Community Healthcare
Health Care and Social Assistance • 201 - 500 employees
Learn more about First Choice Community Healthcareexternal

$17 - $22.50/hr

Full-time

Posted 28 days ago

Job description

Union Exempt: No
The following statements are intended to describe the general nature and level of work being performed. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified.
Position Summary
Under the close supervision of the Health Center Manager, and in collaboration with the Behavioral Health Director for Integration and Expansion. Schedules referrals and follow up appointments for Behavioral Health providers and therapists. In a manner that is supportive and responsive to patients.
Essential Duties And Responsibilities
Patient Reception:
  • Updates patient records to verify contact information.
  • Provides general information to patients concerning functions of FCCH.
  • Answers the telephone and connects callers to the appropriate offices or individual staff.
  • Schedules new referrals and return appointments.
  • Other duties as assigned.

Patient Registration:
  • Collects required personal, health, and insurance information for the permanent patient record.
  • Enters accurate patient data into the computer system daily.
  • Collects patients' copay/coinsurance/deductible visit deposit over the phone.
  • Keeps accurate, balanced, credit and is personally responsible for any imbalance in the daily reconciliation of credit receipts.
  • Verifies insurance eligibility for Medicaid, Medicare, and third-party payors.
  • Verifies personal income according to established guidelines for all patients.
  • Scans patient registration documents as directed.

Requirements
MINIMUM EDUCATION AND EXPERIENCE
  • High School graduate or GED certificate
  • Three to six months related experience and/or training is required.
  • Bi-lingual English/Spanish is preferred.

LICENSES/CERTIFICATIONS REQUIRED
  • None

KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED
  • Knowledge of patient registration procedures and documentation.
  • Receptionist skills.
  • Demonstrates knowledge of applicable FCCH patient-related forms and programs.
  • Ability to interact and communicate with people over the telephone, often in stressful situations.
  • Knowledge of planning and scheduling techniques.
  • Knowledge of pre-certification requirements, procedures and documentation of third party medical insurance payors or other patient healthcare funding programs.
  • Ability to analyze and solve problems.
  • Skill in the use of personal computers and related software applications.
  • Appropriate knowledge and familiarity with various compliance programs and elements. Cooperates fully and complies with applicable laws and regulations.
  • Ability to maintain quality, safety, and/or infection control standards.
  • Basic knowledge of general office procedures to include filing, copying, and faxing.
  • Ability to use a multi-line telephone to schedule appointments.
  • Ability to use a computer to enter patient data and retrieve information to generate reports and payment receipts.
  • Ability to work on multiple tasks within established deadlines.
  • Ability to work under the direction of a supervisor and follow instructions for work completion.
  • Ability to take the initiative to resolve patient concerns and problems.
  • Able to work well with diverse groups of people

Age of Patients Served
  • All ages.

Physical Characteristics/Working Conditions
A person in this position has sufficient time to complete most tasks although under pressure depending on patient and organization demands. There are frequent opportunities to relax from any physical exertion or to change position in work activities.
  • Physical Effort and Dexterity: Good dexterity to operate personal computer and office equipment. Occasional lifting and carrying related to office duties.
  • Machines, Tools, Equipment required to be operated: Capable of using office machines and personal computers for word processing, data entry and spreadsheet applications.
  • Visual Acuity, Hearing, and Speaking: Must be able to read a computer monitor and outputs accurately. Must be able to communicate clearly and accurately for work and safety compliance.
  • Environment/Working Conditions: Work is mostly inside an office in a controlled environment. Normal office safety precautions and practices are required. Position requires travel throughout the Albuquerque metropolitan area. Work regularly scheduled Monday-Friday, although weekends may be required to meet deadlines.

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