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Patient Relations Representative Jobs in Raleigh, NC

... packaging will promote patient compliance. Responsibilities include but are not limited to ... Provide representative samples whenever possible to BD for customers. * Interface with Label ...

Facilitate service recovery activities in coordination with Patient Visitor Relations. Provide ... Attend departmental and hospital committee meetings as assigned and represent department as needed.

Package Designer

Durham, NC · On-site

$65K - $85K/hr

... packaging will promote patient compliance. Responsibilities include but are not limited to ... Provide representative samples whenever possible to BD for customers. * Interface with Label ...

... patient financial services, payer relations, reporting, and staff development. Provide leadership ... Certified Revenue Cycle Representative (CRCR), preferred; * Certified Healthcare Financial ...

VP, Business Development

Durham, NC · On-site

$155K - $434K/yr

Represent respective Sales Team to Senior Management on key business updates related to sales ... patient outcomes and population health worldwide. Learn more at IQVIA is proud to be an equal ...

VP, Business Development

Durham, NC · On-site

$155K - $434K/yr

Represent respective Sales Team to Senior Management on key business updates related to sales ... patient outcomes and population health worldwide. Learn more at IQVIA is proud to be an equal ...

Showing results 41-60

Patient Relations Representative information

See Raleigh, NC salary details

$12

$17

$22

How much do patient relations representative jobs pay per hour?

As of Aug 6, 2026, the average hourly pay for patient relations representative in Raleigh, NC is $17.17, according to ZipRecruiter salary data. Most workers in this role earn between $14.47 and $18.70 per hour, depending on experience, location, and employer.

What skills are needed for patient relations representative?

A patient relations representative needs strong communication and interpersonal skills to effectively interact with patients and healthcare staff. They should have good problem-solving abilities, empathy, and organizational skills, often using electronic health record systems. Customer service experience and knowledge of healthcare policies are also beneficial.

What are the key skills and qualifications needed to thrive as a patient relations representative?

To thrive as a Patient Relations Representative, you need strong customer service skills, problem-solving abilities, and a background in healthcare administration or a related field. Familiarity with hospital information systems, electronic health records (EHR), and often certification in patient relations or healthcare customer service is typical. Excellent interpersonal communication, active listening, and conflict resolution skills help you stand out in this role. These competencies are crucial for effectively addressing patient concerns, improving satisfaction, and ensuring a positive healthcare experience.

What are some common challenges patient relations representatives face when mediating between patients and healthcare providers?

Patient Relations Representatives frequently navigate sensitive situations involving patient complaints or misunderstandings about care, billing, or hospital policies. Balancing empathy for patients while upholding institutional protocols requires strong communication and problem-solving skills. Often, they must act quickly to de-escalate tense situations and facilitate clear, respectful dialogue between patients, families, and clinical staff. Building trust, maintaining confidentiality, and ensuring a positive experience for all parties are key challenges in this role.

What is a patient relations representative?

A Patient Relations Representative is a healthcare professional who acts as a liaison between patients, their families, and medical staff. Their main responsibilities include addressing patient concerns, resolving complaints, providing information about hospital policies, and ensuring a positive patient experience. They play a crucial role in maintaining effective communication and fostering trust within the healthcare environment. Patient Relations Representatives often help with service recovery and work to improve overall patient satisfaction.

What is the difference between Patient Relations Representative vs Medical Office Coordinator?

AspectPatient Relations RepresentativeMedical Office Coordinator
CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma; administrative or medical office experience
Work EnvironmentHospitals, clinics, healthcare facilitiesMedical offices, clinics, healthcare practices
Primary ResponsibilitiesPatient communication, satisfaction, addressing concernsScheduling, billing, administrative tasks
Industry UsageHealthcare customer service rolesMedical administrative support roles

While both roles work within healthcare settings, Patient Relations Representatives focus on patient communication and satisfaction, whereas Medical Office Coordinators handle administrative tasks. Understanding these differences helps job seekers find the right position aligned with their skills and career goals.

What are popular job titles related to Patient Relations Representative jobs in Raleigh, NC? For Patient Relations Representative jobs in Raleigh, NC, the most frequently searched job titles are:
What job categories do people searching Patient Relations Representative jobs in Raleigh, NC look for? The top searched job categories for Patient Relations Representative jobs in Raleigh, NC are:
Infographic showing various Patient Relations Representative job openings in Raleigh, NC as of July 2026, with employment types broken down into 3% As Needed, 73% Full Time, 19% Part Time, and 5% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $35,715 per year, or $17.2 per hour.

Package Designer

Almac Group

Durham, NC • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 23 days ago


Job description

Almac Group is currently seeking a Package Designer for our Durham, NC location. The Package Designer will perform Package Design activities for Almac Clinical Services whilst adhering to customer study/protocol requirements and ensuring that final packaging will promote patient compliance.
Responsibilities include but are not limited to:
  • Interface with the Business Development, Client Services, and Label Generation departments to determine the required design packaging specifications as per study/protocol.
  • Create designs and graphical layout of packaging components. Provide representative samples whenever possible to BD for customers.
  • Interface with Label Generation (LG) to transfer design related information surrounding label design
  • Create or obtain required representative packaging component samples and simulated labels for use in packaging illustrations
  • Create packaging illustrations representing assembly methods described in Batch Documentation, and design required templates.
  • Create and/or obtain samples of bottles, caps, capsules, cards, cartons, blister strips, mock labels and any other required component.
  • May require lifting of items 35 lbs max, up to 10% travel of US sites.

Qualifications:
Required Experience / Education:
  • 2 Year Degree in Design/Packaging related studies
  • Minimum 2 year Design related experience (Consumer or Pharmaceutical Packaging)
  • Pharmaceutical or similar GMP environment
  • Basic understanding of digital photography/photo editing
  • CAD

Preferred Experience / Education:
  • 4 Year Degree in Design/Packaging related studies
  • Pharmaceutical or similar GMP environment
  • Graphical Design/Illustration
  • Pharmaceutical or similar GMP environment
  • Good mechanical skills
  • Good visualization skills
  • Provide legible and accurate written information to general documentation
  • Ability to take and understand direction
  • Ability to complete written evaluations demonstrate understanding of procedures.
  • Good Communication skills
  • Attention to detail
  • Customer service/client relations

What can Almac Group offer you?
  • Medical, Vision & Dental benefits from the 1st of the month following start date
  • 20 days PTO per year, accrued monthly following start date
  • 12 holidays per year as well as one day for Annual Diversity Day
  • Company paid Long and Short-term disability along with Life Insurance
  • 401k company contribution
  • Professional development programs/ continuous learning opportunities

Want to see our latest job opportunities? Follow us on LinkedIn
Almac is an exceptional, award winning, drug development solutions provider at the forefront of the pharmaceutical industry. We are a privately owned organization that has organically grown over 50 years now employing over 7,500 highly skilled personnel worldwide. Our US Headquarters is located at Souderton, PA with additional operations scattered around the US and Europe. 'Partnering to Advance Human Health' is more than just a tagline - it is our way of life.
Embracing diversity is at the heart of enhancing Almac Group's unique culture and reflects our fundamental belief that all people deserve equality, inclusivity and the opportunity for advancement. We are committed to cultivating a welcoming, supportive, and inclusive environment for all. Together, we will build on the strength in our diversity and deliver exceptional solutions to advance human health globally.
RECRUITMENT AGENCIES PLEASE NOTE: Almac will only accept applications from agencies/business partners that have been invited to work on this role through our portal. Candidate Resumes/CV's not submitted through our portal or directly to Hiring Managers will be considered unsolicited and no fee will be payable. Thank you for your cooperation.
Almac Group, Inc. is an Equal Opportunity Employer - Minorities/Women/Protected Veterans/Disabled - Proudly embracing diversity in all of its expressions.
EEO is the Law
EEO is the Law GINA Supplement
Almac provides reasonable accommodations to people with disabilities who need assistance completing the application process. Please email us at ADARequest@almacgroup.com to request assistance.