ZipRecruiter

Log In

1

Patient Relations Manager Jobs in Silver Spring, MD

Aptive

Provider Relations Liaison

Washington, DC · On-site

$66K - $87K/yr

Maintains patient confidentiality, and confidentiality of all records, in compliance with the ... A minimum three years of experience in claims management, benefit, or third-party administration.

Aptive

Provider Relations Liaison

Washington, DC

$66K - $87K/yr

Maintains patient confidentiality, and confidentiality of all records, in compliance with the ... A minimum three years of experience in claims management, benefit, or third-party administration.

Aptive

Provider Relations Liaison

Washington, DC · On-site

$66K - $87K/yr

Maintains patient confidentiality, and confidentiality of all records, in compliance with the ... A minimum three years of experience in claims management, benefit, or third-party administration.

previous page

Showing results 41-60

All JobsPatient Relations JobsPatient Relations Manager JobsPatient Relations Manager Jobs in Silver Spring, MD

Patient Relations Manager information

See Silver Spring, MD salary details

$11.3K

$64.1K

$96.9K

How much do patient relations manager jobs pay per year?

As of Aug 10, 2026, the average yearly pay for patient relations manager in Silver Spring, MD is $64,080.00, according to ZipRecruiter salary data. Most workers in this role earn between $49,000.00 and $71,100.00 per year, depending on experience, location, and employer.

What is the difference between Patient Relations Manager vs Patient Advocate?

AspectPatient Relations ManagerPatient Advocate
CredentialsHealthcare experience, communication skills, sometimes certifications in patient relationsHealthcare knowledge, certification in patient advocacy often preferred
Work EnvironmentHospitals, clinics, healthcare organizationsHospitals, community health centers, patient support settings
Employer & Industry UsageHealthcare providers focusing on patient satisfaction and experiencePatient support, navigating healthcare systems, ensuring patient rights
Search & Comparison IntentUnderstanding roles in patient experience managementAssistance in patient rights and healthcare navigation

The Patient Relations Manager primarily focuses on managing patient satisfaction, addressing concerns, and improving communication within healthcare facilities. In contrast, the Patient Advocate helps patients understand their rights, navigate complex healthcare systems, and ensures their needs are met. Both roles require healthcare knowledge and excellent communication skills but serve different functions in patient support and experience.

How does a patient relations manager typically handle conflicts between patients and medical staff?

A Patient Relations Manager acts as a liaison to resolve conflicts between patients and healthcare staff by listening to concerns, facilitating open communication, and ensuring both sides are heard. They often mediate discussions, investigate complaints, and work collaboratively with department leads to find solutions that improve patient satisfaction while maintaining a positive work environment. This role requires strong interpersonal and problem-solving skills, since balancing empathy for patients with the needs of healthcare professionals is a common challenge. Regular training and clear protocols help Patient Relations Managers navigate these situations effectively.

What does a patient relations manager do?

A Patient Relations Manager acts as a liaison between patients, their families, and healthcare providers to ensure a positive experience within a medical facility. They address patient concerns, resolve complaints, and work to improve overall patient satisfaction. Additionally, they may coordinate services, gather feedback to enhance healthcare delivery, and ensure that patients' rights and needs are respected throughout their care.

What are the key skills and qualifications needed to thrive as a patient relations manager?

To thrive as a Patient Relations Manager, you generally need a background in healthcare administration, strong problem-solving abilities, and a bachelor's degree in healthcare management or a related field. Familiarity with hospital information systems, patient feedback platforms, and sometimes certification in patient advocacy or healthcare quality improvement is typical. Exceptional interpersonal skills, conflict resolution, and the ability to communicate empathetically make someone excel in this role. These competencies are crucial for effectively addressing patient concerns, improving satisfaction, and ensuring a positive experience within healthcare facilities.
What are popular job titles related to Patient Relations Manager jobs in Silver Spring, MD? For Patient Relations Manager jobs in Silver Spring, MD, the most frequently searched job titles are:
What job categories do people searching Patient Relations Manager jobs in Silver Spring, MD look for? The top searched job categories for Patient Relations Manager jobs in Silver Spring, MD are:
What cities near Silver Spring, MD are hiring for Patient Relations Manager jobs? Cities near Silver Spring, MD with the most Patient Relations Manager job openings:
Patient Relations Manager jobs near you
Infographic showing various Patient Relations Manager job openings in Silver Spring, MD as of July 2026, with employment types broken down into 82% Full Time, 17% Part Time, and 1% Contract. Highlights an 82% Physical, 3% Hybrid, and 15% Remote job distribution, with an average salary of $64,276 per year, or $30.9 per hour.

Licensed Behavioral Health Counselor

Optimum Care Counseling & Wellness

Baltimore, MD • Remote

$45K - $75K/yr

Part-time

Retirement, PTO

Re-posted 25 days ago

Job description

Benefits:
  • 401(k) matching
  • Bonus based on performance
  • Competitive salary
  • Flexible schedule
  • Paid time off

Come join Optimum Care Counseling and Wellness Solutions

We are seeking licensed Therapists residing in the United States who are passionate about providing high-quality, evidence-based care to diverse populations across the United States.
At Optimum Care Counseling and Wellness Solutions, our mission is to empower clients to use their individual strengths to gain insight into their challenges and feel more in control of their lives. As part of our growing team, you will provide counseling services while collaborating with an interdisciplinary team of psychiatrists, nurse practitioners, psychologists, and fellow therapists.
This is a fully remote position, offering  telehealth  opportunities based on client and program needs. 
We offer flexible scheduling:
  • Monday–Friday: 7:00 AM – 9:00 PM
  • Saturday: 7:00 AM – 4:00 PM
We are currently hiring for both Part-Time positions.
Therapists will provide individual therapy services to children, adolescents, adults, and older adults. Our practice utilizes a robust Electronic Health Records (EHR) system with an integrated telehealth platform to ensure efficient and secure service delivery.

Practice Support & Resources

  • New patient scheduling
  • Credentialing support
  • Advertising and marketing
  • Copay collection
  • Prior authorizations
  • Patient relations support
  • Established referral base
  • In-house prescribers for medication management
  • Electronic EHR system
  • Secure phone system (to maintain professional boundaries)
  • Online fax system
  • Paid training
  • Collaborative, team-based work environment
Responsibilities

  • Provide individual therapy using evidence-based treatment approaches (CBT, DBT, trauma-informed care, etc.)
  • Develop and implement individualized treatment plans
  • Maintain accurate and timely clinical documentation
  • Collaborate with psychiatrists, nurse practitioners, psychologists, and other treatment providers
  • Participate in team meetings and case consultations as needed
  • Complete required EHR training modules
Qualifications

  • Master’s degree in Counseling, Social Work, Marriage and Family Therapy, or related behavioral health field
  • Active professional license in your state (LPC, LCSW, LMFT, PhD, PsyD, Ed.D)
  • Experience providing therapy across the lifespan preferred
  • Strong written and verbal communication skills
  • Ability to build rapport with diverse populations
  • Strong organizational and time-management skills

This is a remote position.