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Patient Services Manager Jobs in Silver Spring, MD

TEKsystems

Patient Services Coordinator

Columbia, MD

$15 - $20/hr

Collect co-pays and manage daily cash receipts * Perform charge entry and reconciliation activities ... Customer service or receptionist experience * Experience with patient registration and scheduling

TEKsystems

Patient Services Coordinator

Columbia, MD

$15 - $20/hr

Collect co-pays and manage daily cash receipts * Perform charge entry and reconciliation activities ... Customer service or receptionist experience * Experience with patient registration and scheduling

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Patient Services Manager information

See Silver Spring, MD salary details

$31K

$68.3K

$115.8K

How much do patient services manager jobs pay per year?

As of Aug 10, 2026, the average yearly pay for patient services manager in Silver Spring, MD is $68,317.00, according to ZipRecruiter salary data. Most workers in this role earn between $52,700.00 and $81,700.00 per year, depending on experience, location, and employer.

What is the difference between Patient Services Manager vs Patient Coordinator?

AspectPatient Services ManagerPatient Coordinator
CredentialsTypically requires a bachelor's degree in healthcare administration or related field; certifications like Certified Medical Manager (CMM) are commonHigh school diploma or associate degree; certifications like Certified Medical Administrative Assistant (CMAA) can be beneficial
Work EnvironmentSupervises staff, manages patient flow, and oversees administrative functions in clinics or hospitalsAssists patients with scheduling, registration, and initial inquiries, often working directly with patients and staff
Employer & IndustryHospitals, clinics, healthcare organizationsMedical offices, outpatient clinics, healthcare facilities

The Patient Services Manager focuses on overseeing administrative staff and operations, ensuring smooth patient services. In contrast, the Patient Coordinator primarily handles patient interactions, scheduling, and front-office duties. Both roles are essential in healthcare settings but differ in scope and responsibilities.

How does a patient services manager typically collaborate with clinical staff to improve patient experience?

Patient Services Managers work closely with clinical staff such as nurses, physicians, and allied health professionals to streamline communication and ensure patients receive timely, coordinated care. They often facilitate interdisciplinary meetings, address patient feedback, and help resolve any service-related issues that arise. By fostering strong relationships and open communication across departments, Patient Services Managers play a key role in enhancing patient satisfaction and optimizing operational efficiency.

What does a patient services manager do?

A Patient Services Manager is responsible for overseeing the administrative and operational aspects of patient care within a healthcare facility. They coordinate schedules, manage patient admissions and discharges, and ensure that patients receive quality service throughout their stay or visit. Additionally, they supervise staff, address patient concerns, and work to improve the overall patient experience. Their role is essential in maintaining efficient and patient-centered healthcare delivery.

What are the key skills and qualifications needed to thrive as a patient services manager, and why are they important?

To thrive as a Patient Services Manager, you need a background in healthcare administration or a related field, often supported by a bachelor’s degree and experience in patient services or management. Familiarity with hospital information systems, scheduling software, and compliance standards such as HIPAA is typically required. Strong leadership, problem-solving, and interpersonal communication skills help manage staff and ensure positive patient experiences. These abilities are crucial to coordinate efficient patient care operations, enhance service quality, and maintain regulatory compliance in healthcare settings.

How hard is it to become a patient services manager?

Becoming a patient services manager typically requires a bachelor's degree in healthcare administration, management, or a related field, along with several years of experience in healthcare or customer service roles. Strong leadership, communication skills, and knowledge of healthcare regulations are also important for advancement in this role.
What are the most commonly searched types of Patient Services jobs in Silver Spring, MD? The most popular types of Patient Services jobs in Silver Spring, MD are:
What are popular job titles related to Patient Services Manager jobs in Silver Spring, MD? For Patient Services Manager jobs in Silver Spring, MD, the most frequently searched job titles are:
What job categories do people searching Patient Services Manager jobs in Silver Spring, MD look for? The top searched job categories for Patient Services Manager jobs in Silver Spring, MD are:
What cities near Silver Spring, MD are hiring for Patient Services Manager jobs? Cities near Silver Spring, MD with the most Patient Services Manager job openings:
Patient Services Manager jobs near you
Infographic showing various Patient Services Manager job openings in Silver Spring, MD as of August 2026, with employment types broken down into 1% As Needed, 75% Full Time, 19% Part Time, 1% Temporary, and 4% Contract. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution, with an average salary of $68,317 per year, or $32.8 per hour.

Patient Services Manager - Nutrition

Johns Hopkins HealthCare

Baltimore, MD • On-site

Other

Medical, Dental, Vision, Retirement

Posted 12 days ago

Johns Hopkins Medicine rating

7.5

Company rating: 7.5 out of 10

Based on 205 frontline employees who took The Breakroom Quiz

232nd of 887 rated healthcare providers

Job description

$5,000 Sign On Bonus
YOU BELONG HERE
What Awaits You?
  • Career growth and development
  • Employee and Dependent Tuition Assistance
  • Diverse and collaborative working environment
  • Affordable and comprehensive benefits package
Position Summary:
The Patient Services Manager plans, coordinates and manages patient/resident food service activities, complying with the standards established by The Johns Hopkins Hospital within the Johns Hopkins Health System and all regulatory agencies. Establish and maintain effective working relationships with other departments of the hospital to provide a unified approach to patient / resident care.
Duties and Responsibilities:
  • Plans, organizes, directs and supervises kitchen service activities and delivery of food to patient floors. Implements established policies, procedures, techniques and methods to achieve objectives in food service and delivery.
  • Ensure compliance to food safety, sanitation, and overall workplace safety standards.
  • Works with and through lead workers to maintain efficient workflow. Ensures work areas and equipment is in a clean, orderly and sanitary condition according to established standards/practices.
  • Coordinates the scheduling, loading, delivery and pickup of food carts.
  • Maintains compliance with established policies, procedures, objectives, quality assurance, safety, environmental and infection control. Maintains records, reports, and statistics as required.
  • Directs and assists with care and maintenance of equipment/supplies. Evaluates and justifies needs and prepares requisitions. Maintains supply levels. Calls for equipment maintenance and documents.
  • Enhances professional growth and development through in-service and other educational programs.
  • Maintains and supports patient menu computer system.
  • Work with clinical departments to develop and implement patient needs.
  • Participate in regular patient rounding to continually monitor, maintain and improve patient satisfaction.
  • Responsible for adhering to sanitation requirements and enforces quality control standards for patient food items including temperature, food handling, quality, taste and presentation.
  • Trains/orients, instructs, assigns and supervises kitchen service employees to ensure core competencies and regulatory guidelines are met.
  • Evaluates performance and recommends action to supervisor, such as merit increases, promotions, disciplinary actions. Provides in-service and on-the job training programs.
  • Develops schedules and assignments and is responsible for supervision of patient services nutrition employees.
  • Establish, monitor and update operating standards as needed, and consistently communicate expectations to employees.
  • Administers program evaluations and reviews for area of responsibility. Prepares Performance Improvement Plans (PIP) where necessary to resolve customer satisfaction issues and address program quality deficiencies.
  • Interviews, hires, trains, appraises, counsels, and supervises staff; handles disciplinary actions. Conducts line meetings, huddles and unit meetings to keep staff up to date on all key issues. Meets all deadlines for HR related processes.
  • Ensures food and supplies purchased for areas of responsibility are from approved and compliant vendors, following JHHS Food and Culinary procurement processes. Follows processes that support purchasing compliance targets.
  • Ensures service requirements are met in a timely and effective manner for all areas of responsibility.
  • Responsible for recruitment and hiring and monitoring of performance for all employees within area of responsibility.
Education and Experience:
  • High School/GED required, BS in food services, hospitality preferred.
  • Related field or five years previous management experience in large-scale, high-volume food service operation required.
  • Baltimore City Food Services Manager Certificate is preferred.

Shift:
Full-Time
Rotating Shift
Weekend work required
Exempt
We have a robust benefits package which includes medical, dental, vision, 401K. For additional information please go to: https://jhh.mybenefitsjhhs.com
Salary Range: Minimum 25.29/hour - Maximum 39.54/hour. Compensation will be commensurate with equity and experience for roles of similar scope and responsibility. In cases where the range is displayed as a $0 amount, salary discussions will occur during candidate screening calls, before any subsequent compensation discussion is held between the candidate and any hiring authority.
We are committed to creating a welcoming and inclusive environment, where we embrace and celebrate our differences, where all employees feel valued, contribute to our mission of serving the community, and engage in equitable healthcare delivery and workforce practices.
Johns Hopkins Health System and its affiliates are an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity and expression, age, national origin, mental or physical disability, genetic information, veteran status, or any other status protected by federal, state, or local law.
Johns Hopkins Health System and its affiliates are drug-free workplace employers.

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