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Patient Services Associate Jobs in Silver Spring, MD

Inova Primary Care

Patient Access Associate

Fairfax, VA · On-site

Patient Access Associate 3: The Patient Access Associate 3 provides excellent service by identifying customer needs and fulfilling customer expectations. Performs assigned duties related to patient ...

Inova

Patient Access Associate

Fairfax, VA · On-site

$17.72 - $33.09/hr

Patient Access Associate 3: The Patient Access Associate 3 provides excellent service by identifying customer needs and fulfilling customer expectations. Performs assigned duties related to patient ...

LifeBridge Health

PATIENT SERVICE ASSOCIATE

Baltimore, MD · On-site

$17 - $21.25/hr

Outpatient Rapid Observation Center (OROC) - Patient Service Associate Join us at the forefront of ... range of services spanning cardiology, oncology, orthopedics, and more. True to their Jewish ...

LifeBridge Health

PATIENT SERVICE ASSOCIATE

Baltimore, MD · On-site

$17 - $21.25/hr

Outpatient Rapid Observation Center (OROC) - Patient Service Associate Join us at the forefront of ... range of services spanning cardiology, oncology, orthopedics, and more. True to their Jewish ...

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All JobsPatient Services Associate JobsPatient Services Associate Jobs in Silver Spring, MD

Patient Services Associate information

See Silver Spring, MD salary details

$13

$19

$25

How much do patient services associate jobs pay per hour?

As of Aug 10, 2026, the average hourly pay for patient services associate in Silver Spring, MD is $19.60, according to ZipRecruiter salary data. Most workers in this role earn between $16.88 and $21.39 per hour, depending on experience, location, and employer.

What is a patient services associate?

A Patient Services Associate is a healthcare professional responsible for assisting patients with administrative tasks in medical facilities such as hospitals or clinics. Their duties typically include scheduling appointments, verifying insurance information, answering patient inquiries, and managing patient records. They serve as the primary point of contact for patients, ensuring a smooth and positive experience throughout their visit. Strong communication and organizational skills are essential for this role. Patient Services Associates play a crucial part in supporting both patients and medical staff.

What are some common challenges faced by patient services associates, and how can they be effectively managed?

Patient Services Associates often juggle multiple responsibilities such as managing patient check-ins, scheduling appointments, and handling sensitive information, which can lead to a fast-paced and sometimes stressful work environment. Common challenges include dealing with high patient volumes, addressing urgent requests, and ensuring accuracy in patient data entry. Effective communication, strong organizational skills, and the ability to remain calm under pressure are crucial for managing these challenges. Many healthcare organizations provide training and support systems to help Patient Services Associates develop these skills and succeed in their roles.

What is the difference between Patient Services Associate vs Medical Receptionist?

AspectPatient Services AssociateMedical Receptionist
CredentialsHigh school diploma; some roles may require certification in healthcare customer serviceHigh school diploma; often no formal certification required
Work EnvironmentClinics, hospitals, healthcare officesMedical offices, clinics, outpatient facilities
Job ResponsibilitiesPatient check-in, scheduling, insurance verification, patient communicationGreeting patients, scheduling appointments, answering phones, data entry

The Patient Services Associate and Medical Receptionist roles share similar environments and responsibilities, such as patient interaction and appointment scheduling. However, Patient Services Associates often have additional duties like insurance verification and patient communication, making their role slightly broader in healthcare settings.

What are the key skills and qualifications needed to thrive as a patient services associate?

To thrive as a Patient Services Associate, you need strong organizational, customer service, and administrative skills, typically supported by a high school diploma or equivalent. Familiarity with electronic health records (EHR) systems, scheduling software, and office equipment is commonly required. Outstanding interpersonal communication, problem-solving abilities, and a calm demeanor under pressure are valuable soft skills. These qualities are essential for providing a positive patient experience and ensuring smooth clinic or hospital operations.

What are the duties of a patient services associate?

A patient services associate is responsible for scheduling appointments, verifying patient information, checking in and out patients, and managing medical records. They often communicate with patients, insurance companies, and healthcare providers, and may use electronic health record (EHR) systems to ensure accurate documentation and efficient office operations.
What are the most commonly searched types of Patient Services jobs in Silver Spring, MD? The most popular types of Patient Services jobs in Silver Spring, MD are:
What cities near Silver Spring, MD are hiring for Patient Services Associate jobs? Cities near Silver Spring, MD with the most Patient Services Associate job openings:
Patient Services Associate jobs near you
Infographic showing various Patient Services Associate job openings in Silver Spring, MD as of August 2026, with employment types broken down into 1% As Needed, 75% Full Time, 19% Part Time, 1% Temporary, and 4% Contract. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution, with an average salary of $40,759 per year, or $19.6 per hour.

Patient Services Coordinator (Urbana)

Frederick Primary Care Associates, P.A.

Frederick, MD • On-site

$15 - $18/hr

Full-time

Re-posted 12 days ago

Job description

General Information

Company: Frederick Primary Care Associates, P.A.

Job Title: Patient Services Coordinator

Location: 3430 Worthington Blvd, Frederick, MD 21704

Contact: careers@fpca.net or 301-663-6162

Job Category: Administrative

Date Posted: 7/22/2026

Hourly Pay: $15-18 per hour depending on experience

Additional Compensation: Annual bonuses (variable depending on office and performance) and overtime opportunities are available at FPCA's After Hours Clinic (eligible after 6 months of employment based on performance)

Schedule: Full Time (Monday 8 AM - 7 PM, Tuesday 7:30 AM - 5 PM, Wednesday 7 AM - 5 PM, Thursday OFF, Friday 7:30 AM - 5:30 PM)

Description

Are you passionate about helping people of all ages in your community? Do you have a strong background in customer service and a desire to apply it to something truly important? Consider applying to be a Patient Services Coordinator with Frederick Primary Care Associates!

Patient Services Coordinator Job duties include:

  • Greet patients in a polite and inviting manner in order to facilitate a comforting and welcoming environment
  • Answer phones timely and professionally in order to ensure office efficiency at every level of your office
  • Maintain strict confidentiality of patients' records according to the Health Insurance Portability and Accountability Act (HIPAA) standards and our company policies and procedures to ensure a safe environment for our patients
  • Verify insurance coverage and patient demographics to aid our billing office and medical staff
  • Maintain a clean and orderly waiting area to enhance the patient experience of your office
  • Other duties as assigned

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