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Patient Service Coordinator Jobs in Silver Spring, MD

Patient First

Patient Service Coordinator

Towson, MD

$25 - $30/hr

Collecting patient payments accurately; * Answering incoming calls in a warm and friendly manner ... Providing positive, warm and friendly customer service in all interactions; * Fostering teamwork ...

Patient First

Patient Service Coordinator

Fairfax, VA

$26 - $31/hr

Collecting patient payments accurately; * Answering incoming calls in a warm and friendly manner ... Providing positive, warm and friendly customer service in all interactions; * Fostering teamwork ...

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How much do patient service coordinator jobs pay per hour?

As of Sep 2, 2026, the average hourly pay for patient service coordinator in Silver Spring, MD is $21.68, according to ZipRecruiter salary data. Most workers in this role earn between $17.88 and $24.86 per hour, depending on experience, location, and employer.

What is a patient service coordinator?

A Patient Service Coordinator is a healthcare professional who serves as the main point of contact between patients and a medical facility. They are responsible for scheduling appointments, managing patient records, answering questions, and ensuring that patients have a smooth experience during their visit. Patient Service Coordinators also help with insurance verification and billing information, making sure all administrative tasks are completed efficiently. Their role is essential in maintaining effective communication between patients, medical staff, and other departments within the facility.

How does a patient service coordinator collaborate with medical and administrative staff to streamline patient care?

Patient Service Coordinators act as the central point of contact between patients, healthcare providers, and administrative teams. They coordinate appointment scheduling, manage patient records, and facilitate communication among nurses, doctors, and billing specialists to ensure a smooth patient experience. Regular collaboration involves attending team meetings, relaying patient concerns, and clarifying care plans, which helps prevent misunderstandings and delays. This teamwork-oriented environment requires strong organizational and interpersonal skills to balance multiple priorities and maintain high-quality patient service.

What are the key skills and qualifications needed to thrive as a patient service coordinator, and why are they important?

To thrive as a Patient Service Coordinator, you need strong organizational skills, knowledge of healthcare processes, and typically a high school diploma or associate degree in a related field. Familiarity with electronic health record (EHR) systems, scheduling software, and medical billing tools is often required. Excellent interpersonal skills, attention to detail, and the ability to multitask help you stand out in this role. These skills and qualities are crucial for ensuring efficient patient flow, accurate information management, and a positive experience for patients in healthcare settings.

What is the difference between Patient Service Coordinator vs Medical Receptionist?

AspectPatient Service CoordinatorMedical Receptionist
CredentialsHigh school diploma; some roles may require certification in healthcare administrationHigh school diploma or equivalent
Work EnvironmentClinics, hospitals, healthcare officesFront desk of medical offices, clinics
Employer & Industry UsageHealthcare providers, hospitals, clinicsMedical offices, outpatient clinics
Primary ResponsibilitiesPatient scheduling, insurance verification, patient communicationGreeting patients, scheduling appointments, data entry

While both roles involve front-office tasks in healthcare settings, the Patient Service Coordinator typically handles more complex patient interactions, insurance processes, and coordination, whereas the Medical Receptionist focuses on greeting patients and basic administrative duties. The Patient Service Coordinator often requires additional healthcare knowledge and may have more responsibilities related to patient care coordination.

What are the most commonly searched types of Patient Service jobs in Silver Spring, MD?

The most popular types of Patient Service jobs in Silver Spring, MD are:

What are popular job titles related to Patient Service Coordinator jobs in Silver Spring, MD?

For Patient Service Coordinator jobs in Silver Spring, MD, the most frequently searched job titles are:

What job categories do people searching Patient Service Coordinator jobs in Silver Spring, MD look for?

The top searched job categories for Patient Service Coordinator jobs in Silver Spring, MD are:

What cities near Silver Spring, MD are hiring for Patient Service Coordinator jobs?

Cities near Silver Spring, MD with the most Patient Service Coordinator job openings:

Patient Service Coordinator jobs near you
Infographic showing various Patient Service Coordinator job openings in Silver Spring, MD as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 16% Part Time, and 4% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $45,094 per year, or $21.7 per hour.

Patient Service Coordinator

Patient First

Towson, MD

$25 - $30/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 16 days ago

Patient First rating

7.4

Company rating: 7.4 out of 10

Based on 53 frontline employees who took The Breakroom Quiz

267th of 898 rated healthcare providers

Job description

The responsibilities of this job include, but are not limited to, the following:

  • Supervising all Front Office employees;
  • Registering and discharging patients accurately;
  • Monitoring waiting room times and ensuring that all patients are registered and discharged within appropriate time frames;
  • Collecting patient payments accurately;
  • Answering incoming calls in a warm and friendly manner;
  • Submitting monthly staffing schedule for all Front Office employees;
  • Reviewing all Front Office reports;
  • Implementing established procedures and policies;
  • Assisting with training new Front Office employees;
  • Ensuring daily deposits are completed correctly;
  • Evaluating and completing employee performance evaluations as directed;
  • Organizing and conducting Front Office staff meetings;
  • Providing positive, warm and friendly customer service in all interactions;
  • Fostering teamwork and a positive, professional atmosphere;
  • Completing other duties as directed.

Minimum education and professional requirements include, but are not limited to, the following:

  • Employee must be at least 18 years of age;
  • High school graduate or equivalent;
  • Keyboarding experience required;
  • Excellent verbal and written communication skills;
  • One year of clerical experience preferred;
  • One year of supervisory experience preferred
Salary Range: $25.00 - $30.00, depending on experience.

Benefits and Other Compensation:

Health, Dental and Vision insurance for employees and dependents

Disability, Life and Long Term care insurance

Employee Assistance Program, Flexible Spending accounts, 401(k) Retirement Plan (with employer match)

Paid Annual Leave, Volunteer Time Off Pay, Bereavement Leave, Emergency Leave Bank

Overtime Pay, Holiday Pay, Double time compensation for all holidays worked

Discounted medical treatment at any Patient First location for employees and immediate family

Bonuses include:

- Recruitment bonus

- Patient Care Performance bonus (center employees only)

- Weekend bonus (center employees only)

What Patient First employees say

Pay

Benefits

Hours and flexibility

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