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Patient Service Coordinator Jobs in Rosedale, MD

Patient First

Patient Service Coordinator

Towson, MD · On-site

$25 - $30/hr

Collecting patient payments accurately; * Answering incoming calls in a warm and friendly manner ... Providing positive, warm and friendly customer service in all interactions; * Fostering teamwork ...

Patient First

Patient Service Coordinator

Towson, MD · On-site

$25 - $30/hr

Collecting patient payments accurately; * Answering incoming calls in a warm and friendly manner ... Providing positive, warm and friendly customer service in all interactions; * Fostering teamwork ...

Tekwissen

Patient Service Coordinator

Nottingham, MD · On-site

Patient Service Coordinator Location: Baltimore, MD 21236 Duration: 5 Months Job Type: Temporary Assignment Work Type: Onsite Shift: Mon-Fri, 8:30-5:00 initially, will transition to part-time ...

MedStar Health

Patient Service Coordinator

Baltimore, MD · On-site

$18.33 - $31.61/hr

Coordinates efficient patient flow through the practice or hospital department assigned. Makes appointments registers patients collects co-payments Time-of-Service (TOS) payment processing updates ...

MedStar Health

Patient Service Coordinator

Baltimore, MD · On-site

$18.70 - $32.72/hr

Coordinates efficient patient flow through the practice or hospital department assigned. Makes appointments registers patients collects co-payments Time-of-Service (TOS) payment processing updates ...

MedStar Health

Patient Service Coordinator

Rosedale, MD · On-site

$18.33 - $31.61/hr

Coordinates efficient patient flow through the practice or hospital department assigned. Makes appointments registers patients collects co-payments Time-of-Service (TOS) payment processing updates ...

MedStar Health

Patient Service Coordinator

Baltimore, MD · On-site

$18.70 - $32.72/hr

Coordinates efficient patient flow through the practice or hospital department assigned. Makes appointments registers patients collects co-payments Time-of-Service (TOS) payment processing updates ...

MedStar Health

Patient Service Coordinator

Baltimore, MD · On-site

$18.70 - $32.72/hr

Coordinates efficient patient flow through the practice or hospital department assigned. Makes appointments registers patients collects co-payments Time-of-Service (TOS) payment processing updates ...

MedStar Health

Patient Service Coordinator

Baltimore, MD · On-site

$18.70 - $32.72/hr

Coordinates efficient patient flow through the practice or hospital department assigned. Makes appointments registers patients collects co-payments Time-of-Service (TOS) payment processing updates ...

MedStar Health

Patient Service Coordinator

Baltimore, MD · On-site

$18.70 - $32.72/hr

Coordinates efficient patient flow through the practice or hospital department assigned. Makes appointments registers patients collects co-payments Time-of-Service (TOS) payment processing updates ...

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Patient Service Coordinator information

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How much do patient service coordinator jobs pay per hour?

As of Aug 26, 2026, the average hourly pay for patient service coordinator in Rosedale, MD is $20.11, according to ZipRecruiter salary data. Most workers in this role earn between $16.59 and $23.08 per hour, depending on experience, location, and employer.

What is a patient service coordinator?

A Patient Service Coordinator is a healthcare professional who serves as the main point of contact between patients and a medical facility. They are responsible for scheduling appointments, managing patient records, answering questions, and ensuring that patients have a smooth experience during their visit. Patient Service Coordinators also help with insurance verification and billing information, making sure all administrative tasks are completed efficiently. Their role is essential in maintaining effective communication between patients, medical staff, and other departments within the facility.

How does a patient service coordinator collaborate with medical and administrative staff to streamline patient care?

Patient Service Coordinators act as the central point of contact between patients, healthcare providers, and administrative teams. They coordinate appointment scheduling, manage patient records, and facilitate communication among nurses, doctors, and billing specialists to ensure a smooth patient experience. Regular collaboration involves attending team meetings, relaying patient concerns, and clarifying care plans, which helps prevent misunderstandings and delays. This teamwork-oriented environment requires strong organizational and interpersonal skills to balance multiple priorities and maintain high-quality patient service.

What are the key skills and qualifications needed to thrive as a patient service coordinator, and why are they important?

To thrive as a Patient Service Coordinator, you need strong organizational skills, knowledge of healthcare processes, and typically a high school diploma or associate degree in a related field. Familiarity with electronic health record (EHR) systems, scheduling software, and medical billing tools is often required. Excellent interpersonal skills, attention to detail, and the ability to multitask help you stand out in this role. These skills and qualities are crucial for ensuring efficient patient flow, accurate information management, and a positive experience for patients in healthcare settings.

What is the difference between Patient Service Coordinator vs Medical Receptionist?

AspectPatient Service CoordinatorMedical Receptionist
CredentialsHigh school diploma; some roles may require certification in healthcare administrationHigh school diploma or equivalent
Work EnvironmentClinics, hospitals, healthcare officesFront desk of medical offices, clinics
Employer & Industry UsageHealthcare providers, hospitals, clinicsMedical offices, outpatient clinics
Primary ResponsibilitiesPatient scheduling, insurance verification, patient communicationGreeting patients, scheduling appointments, data entry

While both roles involve front-office tasks in healthcare settings, the Patient Service Coordinator typically handles more complex patient interactions, insurance processes, and coordination, whereas the Medical Receptionist focuses on greeting patients and basic administrative duties. The Patient Service Coordinator often requires additional healthcare knowledge and may have more responsibilities related to patient care coordination.

What are the most commonly searched types of Patient Service jobs in Rosedale, MD?

The most popular types of Patient Service jobs in Rosedale, MD are:

What are popular job titles related to Patient Service Coordinator jobs in Rosedale, MD?

For Patient Service Coordinator jobs in Rosedale, MD, the most frequently searched job titles are:

What job categories do people searching Patient Service Coordinator jobs in Rosedale, MD look for?

The top searched job categories for Patient Service Coordinator jobs in Rosedale, MD are:

What cities near Rosedale, MD are hiring for Patient Service Coordinator jobs?

Cities near Rosedale, MD with the most Patient Service Coordinator job openings:

Patient Service Coordinator jobs near you
Infographic showing various Patient Service Coordinator job openings in Rosedale, MD as of August 2026, with employment types broken down into 1% As Needed, 80% Full Time, 15% Part Time, and 4% Contract. Highlights an 88% Physical, 1% Hybrid, and 11% Remote job distribution, with an average salary of $41,838 per year, or $20.1 per hour.

Patient Service Coordinator

Johns Hopkins University

Columbia, MD • On-site

Other

Posted 14 days ago

Johns Hopkins University rating

8.0

Company rating: 8.0 out of 10

Based on 71 frontline employees who took The Breakroom Quiz

190th of 623 rated colleges and universities

Job description

Patient Service Coordinator

We are seeking a Patient Service Coordinator who will offer friendly, courteous, and confidential assistance to ensure every patient has an outstanding customer service experience during his or her visit to Wilmer Columbia. Maintains accurate information on each patient to facilitate the patient encounter. Uses automated systems to expedite patient scheduling, pre-registration, check-in, and checkout. Works with others in a team environment.

Specific Duties & Responsibilities
  • Screens patient calls and medical issues. Answers patient questions where appropriate and determines if physician response is required
  • Registers patients for clinical appointments using electronic medical record system (epic).
  • Conduct screening for all patients and visitors
  • Answers phones and provides routine information to callers.
  • Responds to medical records requests. Scans medical records documents into the electronic medical records system.
  • Monitors the in-basket in the electronic medical record system. Handles routine in-basket requests and forwards other messages to the appropriate resource. Documents appropriately in the system.
  • Collects time of service payments, provides receipts, and prepares end-of-day reconciliation.
  • Discusses patient charges, if appropriate, with patients and/or patients' families.
  • Refers patient to appropriate office if financial counseling is necessary.
  • Assists with basic insurance and third-party queries and explains payment policies.
  • Assists with back-office duties as needed to ensure consistent patient flow.
  • Reschedules patients when provider clinic schedule changes.
  • Maintains familiarity with various types of medical insurance to properly schedule patients and answer patient questions.
  • Schedules patients for laboratory tests, medical examinations, and procedures.
  • Resolves any scheduling conflicts.
  • Uses automated records systems to access, enter, and edit patient information.
  • Coordinates patient appointments either within the office or between other offices and/or departments.
  • Verifies and enters pre-registration and insurance information into the electronic medical record system (Epic). Obtains and/or verifies patient's demographic data by phone or in person.
  • May obtain pre-certifications as required by patients' health care insurers or managed care providers.
  • Fills vacancies due to cancellations.
  • Responds to requests for completion of various medical forms for patients (MVA forms, disability forms, worker's compensation forms, etc.)
  • Demonstrates awareness of limitations of institutional resources and seeks to maximize physician scheduling within this context. Proactively seeks to schedule/reschedule patients for efficient utilization of resources (e.g., backfill to cover cancellations or add urgent appointments).
  • Operates personal computer to access e-mail, electronic calendars, and other basic office support software.
  • Provide other duties as assigned.
Minimum Qualifications
  • High School Diploma or graduation equivalent
  • One year work experience in customer service required. Two years related work experience preferred.
  • Additional education may substitute for required experience to the extent permitted by the JHU equivalency formula.
Preferred Qualifications
  • Two years of college or equivalent work experience preferred.
  • Two years related ophthalmology/JHH system work experience strongly preferred.
  • Medical terminology and knowledge of medical insurance coverage preferred.

Classified Title: Patient Service Coordinator Role/Level/Range: ATO 40/E/02/OD Starting Salary Range: $16.60 - $29.50 HRLY ($20.12-$25.21 targeted; Commensurate w/exp.) Employee group: Full Time Schedule: Monday-Friday, 8:30 am - 5:00 pm FLSA Status: Non-Exempt Location: JH at Columbia Center Department name: Columbia Practice Oph Personnel area: School of Medicine

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About Johns Hopkins University

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Gilman believed that teaching and research go hand in hand—that success in one depends on success in the other—and that a modern university must do both well. He also believed that sharing our knowledge and discoveries would help make the world a better place. In 145 years, we haven’t strayed from that vision. This is still a destination for excellent, ambitious scholars and a world leader in teaching and research. Distinguished professors mentor students in the arts and music, humanities, social and natural sciences, engineering, international studies, education, business, and the health professions. Those same faculty members, along with their colleagues at the university’s Applied Physics Laboratory, have made us the nation’s leader in federal research and development funding every year since 1979. That’s a fitting distinction for America’s first research university, a place that has revolutionized higher education in the U.S. and continues to bring knowledge and discoveries to the world.

Industry

Colleges, universities, and professional schools

Company size

10,000+ Employees

Headquarters location

Baltimore, MD, US

Year founded

1876

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