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Patient Relations Manager Jobs in Oregon (NOW HIRING)

Legacy Health

Risk Manager

Portland, OR · On-site

$49.89/hr

Overview In this role, you are an essential link between the Risk Management and Patient Relations teams, working to reduce risk, resolve concerns, and provide the safest and most restorative ...

PeaceHealth

Clinical Risk Manager Sr

Springfield, OR · On-site

$105K - $158K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

PeaceHealth is seeking a Clinical Risk Manager Sr for a Full Time, 1.00 FTE, Day position. The ... Assists Patient Relations to address complex grievances that involve patient care and responds to ...

Samaritan Health Services

Supervisor-Patient Reg

Albany, OR · On-site

$25.48 - $38.21/hr

Responsible for managing day-to-day operations as defined by Operations Manager and PFS Director ... Ability to adjust actions in relation to others and adapt treatment to offer best possible care to ...

Natera

OR · On-site

Build, execute, and manage highly effective patient advocacy programs and campaign materials to ... Provide support to Tumor Marketing Leads, sales teams, PR, Market Access, and Clinical Operations ...

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Showing results 21-40

All JobsPatient Relations JobsPatient Relations Manager JobsPatient Relations Manager Jobs in Oregon

Patient Relations Manager information

See Oregon salary details

$11.6K

$65.7K

$99.4K

How much do patient relations manager jobs pay per year?

As of Aug 18, 2026, the average yearly pay for patient relations manager in Oregon is $65,738.00, according to ZipRecruiter salary data. Most workers in this role earn between $50,200.00 and $73,000.00 per year, depending on experience, location, and employer.

What does a patient relations manager do?

A Patient Relations Manager acts as a liaison between patients, their families, and healthcare providers to ensure a positive experience within a medical facility. They address patient concerns, resolve complaints, and work to improve overall patient satisfaction. Additionally, they may coordinate services, gather feedback to enhance healthcare delivery, and ensure that patients' rights and needs are respected throughout their care.

What are the key skills and qualifications needed to thrive as a patient relations manager?

To thrive as a Patient Relations Manager, you generally need a background in healthcare administration, strong problem-solving abilities, and a bachelor's degree in healthcare management or a related field. Familiarity with hospital information systems, patient feedback platforms, and sometimes certification in patient advocacy or healthcare quality improvement is typical. Exceptional interpersonal skills, conflict resolution, and the ability to communicate empathetically make someone excel in this role. These competencies are crucial for effectively addressing patient concerns, improving satisfaction, and ensuring a positive experience within healthcare facilities.

How does a patient relations manager typically handle conflicts between patients and medical staff?

A Patient Relations Manager acts as a liaison to resolve conflicts between patients and healthcare staff by listening to concerns, facilitating open communication, and ensuring both sides are heard. They often mediate discussions, investigate complaints, and work collaboratively with department leads to find solutions that improve patient satisfaction while maintaining a positive work environment. This role requires strong interpersonal and problem-solving skills, since balancing empathy for patients with the needs of healthcare professionals is a common challenge. Regular training and clear protocols help Patient Relations Managers navigate these situations effectively.

What is the difference between Patient Relations Manager vs Patient Advocate?

AspectPatient Relations ManagerPatient Advocate
CredentialsHealthcare experience, communication skills, sometimes certifications in patient relationsHealthcare knowledge, certification in patient advocacy often preferred
Work EnvironmentHospitals, clinics, healthcare organizationsHospitals, community health centers, patient support settings
Employer & Industry UsageHealthcare providers focusing on patient satisfaction and experiencePatient support, navigating healthcare systems, ensuring patient rights
Search & Comparison IntentUnderstanding roles in patient experience managementAssistance in patient rights and healthcare navigation

The Patient Relations Manager primarily focuses on managing patient satisfaction, addressing concerns, and improving communication within healthcare facilities. In contrast, the Patient Advocate helps patients understand their rights, navigate complex healthcare systems, and ensures their needs are met. Both roles require healthcare knowledge and excellent communication skills but serve different functions in patient support and experience.

What are the most commonly searched types of Patient Relations jobs in Oregon?

The most popular types of Patient Relations jobs in Oregon are:

What are popular job titles related to Patient Relations Manager jobs in Oregon?

For Patient Relations Manager jobs in Oregon, the most frequently searched job titles are:

What job categories do people searching Patient Relations Manager jobs in Oregon look for?

The top searched job categories for Patient Relations Manager jobs in Oregon are:

What cities in Oregon are hiring for Patient Relations Manager jobs?

Cities in Oregon with the most Patient Relations Manager job openings:

Patient Relations Manager jobs near you
Infographic showing various Patient Relations Manager job openings in Oregon as of August 2026, with employment types broken down into 1% As Needed, 82% Full Time, 14% Part Time, 2% Contract, and 1% Nights. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution, with an average salary of $65,738 per year, or $31.6 per hour.

Risk Manager

Legacy Health

Portland, OR • On-site

$49.89/hr

Full-time

Re-posted 15 days ago

Job description

Overview
In this role, you are an essential link between the Risk Management and Patient Relations teams, working to reduce risk, resolve concerns, and provide the safest and most restorative environment for Legacy patients. Your knowledge of healthcare standards of practice and consultative skills, combined with your genuine concern for the well-being of others, help to fulfill the Legacy mission of making life better for others.
Responsibilities
This role supports Legacy Health's clinical risk management and patient safety activities. The primary responsibilities are to provide expertise in identifying, mitigating and controlling losses related to patient and visitor injury, to maintain compliance with specified regulatory requirements including mandatory and voluntary patient safety reporting, and the control of related charges, and to promote patient safety. Related activities include partnering with clinical personnel in managing adverse outcomes, investigating incidents, recognizing, investigating and reporting potentially compensable events, and providing education, support and consultation to clinical personnel regarding clinical risk management issues and practices.
Additional activities include facilitating root cause analyses, surveillance for and reporting events in compliance with LH policy and regulatory agency requirements, support of the investigation of patient grievances, and real time risk management consultation. Clinical experience is required.
Qualifications
Education:
Bachelor's degree required.
Experience:
Three to five years of experience in healthcare including behavioral health risk management or related field required.
Three to five years of experience in a clinical role or clinical management preferred
Licensed Health Care Professional preferred.
Knowledge/Skills:
Requires knowledge of and remains current in: healthcare risk management; healthcare standards of practice; LH policies and procedures; professional and general liability and liability insurance; and specified regulatory requirements for management of grievances and adverse events. Maintains and demonstrates skills in investigation, witness interviewing techniques, negotiation and conflict resolution. Manages critical situations in a professional, objective and effective manner. Able to make independent, real time decisions within the clinical risk management and patient safety scope of responsibility. Communicates effectively both orally and in written form. Able to engender trust among internal customers. Provides excellent customer service for internal and external customers. Works independently and establishes and reevaluates priorities daily. Meets deadlines. Keyboard skills and ability to navigate electronic systems applicable to job functions. Excellent public speaking skills and ability and willingness to train others about risk management.
Licensure
If Licensed Health Care Professional - Applicable state licensure required.
Pay Range
USD $49.89 - USD $74.34 /Hr.
Our Commitment to Health and Equal Opportunity
Our Legacy is good for health for Our People, Our Patients, Our Communities, Our World. Above all, we will do the right thing.
If you are passionate about our mission and believe you can contribute to our team, we encourage you to apply-even if you don't meet every qualification listed. We are committed to fostering an inclusive environment where everyone can grow and succeed.
Legacy Health is an equal opportunity employer and prohibits unlawful discrimination and harassment of any type and affords equal employment opportunities to employees and applicants without regard to race, color, religion or creed, citizenship status, sex, sexual orientation, gender identity, pregnancy, age, national origin, disability status, genetic information, veteran status, or any other characteristic protected by law.
To learn more about our employee benefits click here: www.legacyhealth.org/For-Health-Professionals/careers/benefiting-you

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