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Patient Relations Management Jobs (NOW HIRING)

Legacy Health

Patient Relations Liaison

Portland, OR · On-site

$38.55/hr

Responsibilities The Patient Relations Liaison serves as the primary point of contact between the ... Preferred experience in patient advocacy, risk management, or a related field in healthcare. Skills:

Legacy Health

Patient Relations Liaison

Portland, OR

$38.55 - $47.93/hr

Responsibilities The Patient Relations Liaison serves as the primary point of contact between the ... Preferred experience in patient advocacy, risk management, or a related field in healthcare. Skills:

Legacy Health

Patient Relations Liaison

Portland, OR

$38.55 - $47.93/hr

The Patient Relations Liaison serves as the primary point of contact between the organization and ... Preferred experience in patient advocacy, risk management, or a related field in healthcare. Skills:

Akido

Operations Manager - Patient Relations

Pomona, CA

$75K - $115K/yr

The Opportunity Chaparral Medical Group, part of Akido, is seeking a results-oriented Operations Manager - Patient Relations to lead a team focused on patient engagement, membership retention, and ...

CVS Health

Analyst,Patient Relations

Richmond, VA

$21.10 - $40.90/hr

Patient Relations Analyst Company: Oak Street Health Role Description: The purpose of the Patient ... Manage the welcome visit and orientation process for new Oak Street Health patients * Educate ...

Moffitt Cancer Center

PATIENT RELATIONS REP

Tampa, FL

$14 - $18.25/hr

Patient Relations Representative Working at Moffitt is both a career and a mission: to contribute ... Performs other duties as directed by the manager of the department. Responsibilities: * Provides ...

CVS Health

Patient Relations Analyst

Manhattan, NY · On-site

$21.10 - $49.08/hr

Patient Relations Analyst Company: Oak Street Health Role Description: The purpose of the Patient ... Manage the welcome visit and orientation process for new Oak Street Health patients * Educate ...

Stamford Health

Sr. Patient Relations Partner

Stamford, CT

$16.50 - $21.25/hr

The Sr. Patient Relations Partner will be responsible for patient complaint resolution, patient ... Proactively mitigates complaints by collaborating with staff, supervisors and managers. Facilitates ...

Stamford Health

Sr. Patient Relations Partner

Stamford, CT · On-site

$16.50 - $21.25/hr

The Sr. Patient Relations Partner will be responsible for patient complaint resolution, patient ... Proactively mitigates complaints by collaborating with staff, supervisors and managers. Facilitates ...

CVS Health

Patient Relations Analyst

Brooklyn, NY

$21.10 - $49.08/hr

Patient Relations Analyst Company: Oak Street Health Role Description: The purpose of the Patient ... Manage the welcome visit and orientation process for new Oak Street Health patients * Educate ...

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How much do patient relations management jobs pay per year?

As of Jun 10, 2026, the average yearly pay for patient relations management in the United States is $62,176.00, according to ZipRecruiter salary data. Most workers in this role earn between $47,500.00 and $69,000.00 per year, depending on experience, location, and employer.
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What cities are hiring for Patient Relations Management jobs? Cities with the most Patient Relations Management job openings:
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Patient Relations Management jobs near you
Infographic showing various Patient Relations Management job openings in the United States as of June 2026, with employment types broken down into 90% Full Time, and 10% Contract. Highlights an 100% In-person job distribution, with an average salary of $62,176 per year, or $29.9 per hour.
Patient Relations Liaison

Patient Relations Liaison

Legacy Health

Portland, OR • On-site

$38.55/hr

Full-time

Posted 5 days ago

Job description

Overview
Your compassion for patients and families, along with your respect and understanding for hospital staff, create a bridge that unites a common goal. With strong communication and conflict-resolution skills, you will address patient and family concerns and bring to light the Legacy mission of making life better for others.
Responsibilities
The Patient Relations Liaison serves as the primary point of contact between the organization and patients, ensuring a patient-centric and regulatory-compliant response to complaints and grievances. The Patient Relations Liaison is a key member of the Quality and Patient Safety Division, dedicated to ensuring a positive patient experience by addressing complaints and grievances with empathy, efficiency, and regulatory compliance. The role demands high emotional intelligence, a background in healthcare and customer service, and the ability to navigate complex situations while maintaining a patient-centric focus.
Qualifications
Education:
  • Bachelor's degree in customer service positions in regulatory complex environments, healthcare administration, social work, medical aid, or related fields.
  • Healthcare experience preferred.

Experience:
  • Minimum of three years' experience in patient relations or customer service within a healthcare or regulatory complex setting.
  • Preferred experience in patient advocacy, risk management, or a related field in healthcare.

Skills:
  • Effective communication and active listening.
  • Conflict resolution and problem-solving.
  • Regulatory compliance knowledge.
  • Empathy and patience.
  • Ability to work independently and proactively manage tasks within a dynamic healthcare environment.
  • Exceptional communication and interpersonal skills for effective patient interaction.
  • Strong attention to detail with a commitment to maintaining accurate patient records.
  • Previous experience in patient relations, customer service, or healthcare administration is a plus.
  • Proficiency in data entry and record keeping.
  • Excellent organizational and administrative skills.
  • Ability to handle patient information with discretion and maintain confidentiality.
  • Adaptability to changing patient needs and proactive learning.
  • Effective problem-solving skills for addressing patient concerns.
  • Collaborative attitude and ability to work as a team player.
  • Competency in data entry and record keeping.
  • Exceptional attention to detail for accurate patient data entry and record-keeping.
  • Familiarity with healthcare regulatory compliance requirements.

Licensure
Licensure/Certification: None
Pay Range
USD $38.55 - USD $47.93 /Hr.
Our Commitment to Health and Equal Opportunity
Our Legacy is good for health for Our People, Our Patients, Our Communities, Our World. Above all, we will do the right thing.
If you are passionate about our mission and believe you can contribute to our team, we encourage you to apply-even if you don't meet every qualification listed. We are committed to fostering an inclusive environment where everyone can grow and succeed.
Legacy Health is an equal opportunity employer and prohibits unlawful discrimination and harassment of any type and affords equal employment opportunities to employees and applicants without regard to race, color, religion or creed, citizenship status, sex, sexual orientation, gender identity, pregnancy, age, national origin, disability status, genetic information, veteran status, or any other characteristic protected by law.
To learn more about our employee benefits click here: www.legacyhealth.org/For-Health-Professionals/careers/benefiting-you

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